Trusted Agent profile · Basingstoke, Hampshire

Verified

Belvoir Basingstoke reviews

★★★★★ Excellent

1,075 reviews across 4 platforms

10 New Street, Basingstoke, Hampshire, RG21 7DE

Part of Belvoir, see every office.

Belvoir's office in Basingstoke, Hampshire, at 10 New Street, is rated 4.8 out of 5 across 1,075 reviews on four platforms, including 641 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.8 / 5

641

Reviews on Google

This office

Facebook logo

4.9 / 5

169

Reviews on Facebook

This office

View Agents logo

4.9 / 5

217

Reviews on View Agents

This office

allAgents logo

48

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Basingstoke

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

Facebook

Am from Uganda, Kampala, Africa. My name is SSALONGO Samuel am dealing in mineral mining business in my country I would like to ask you if you can get for us any buyers of gold from their in your Country, in appreciation we would negotiate by commission, please you contact me using my WatsApp numbers +256773020440 +256783847705(If you are interested so that we can talk more about it I am ready to co-operate with brokers, / agents, / mandate, / representatives our gold purity is 97.6 percent 22 carats. I will be glad to receive your reply, thank you I got your contact form your Facebook Please if you're not interested in this business, am sorry

Samu · 16 February 2023

5/5

Google

It has been a positive experience working with Belvoir. First with the marketing of our property and then the back office support supplied by Natalie. She has been proven to be a great asset to the Belvoir team, keeping me updated during the whole sale process and engaging with all parties concerned to ensure everyone is updated and kept on track. Thank you Belvoir for the support.

William · 28 July 2019

Agent replied

William, thanks for taking the time to leave this review. We're glad that you're happy with our efforts.

5/5

Google

Excellent customer experience from first initial viewing to completion of my property. The team at Belvoir liaised with all parties with speed and professionalism and I managed to have the keys to my property within 6 weeks of the first viewing! I am now settled in and loving my new home. Thank you to all at Belvoir and for my lovely new home pack - much appreciated!

Sophie · 28 July 2019

Agent replied

Sophie, thanks for leaving this review. We're all very glad that it went well and that you've been happy with our efforts.

5/5

Google

Extremely pleased from the start to the finish when purchasing my flat. Very helpful staff member - Chris Livemore -who sorted my issues and chased down concerns with the vendors and the the management company for me. Called most weeks to discuss progress and to make sure that what needed doing was getting done. A perfect guide through the whole process. Nice hamper when I picked up the keys!!

Mike · 30 April 2018

Agent replied

Mike, thanks for taking the time to review us. The hamper is supposed to be a surprise! Mike.

5/5

Google

Such a superb service from beginning to end. I have sold and bought through Belvoir twice now and each time the team have been amazing. From the valuations and viewings to exchange and completion, you are always top priority. If I said it was a stress free process, I’d be lying, but the Belvoir team definitely ensure the process is as smooth as it could be!

Hart's · 26 December 2019

Agent replied

Karen, it's always good to hear that we've managed to be as good second time around. Thanks for taking thet ime to leave this review.

5/5

Google

I have used Belvoir to find tenants for over 10 years and they continue to provide a very reliable professional service. All the staff are helpful and proactive, and they simply get the job done without hassle. I would recommend them to any landlord and they seem very fair in dealing with tenants.PositiveProfessionalism

G · 15 July 2022

Agent replied

Gary, thanks very much for taking the trouble to leave this review. It's made all the more worthwhile since you've had such extended dealings with us.

5/5

Facebook

We found the office and staff extremely helpful and responsive to our needs as tenants dealing with issues in a timely and professional manner. We have had a number of negative experiences with other rental agencies who chose to put the the needs of landlords above those of tenants. Belvoir acted with integrity and professionalism and I would recommend any potential clients to consider them as a first option

Kevin · 6 September 2017

Agent replied

Kevin, it can be a bit of a balancing act sometimes, but we always strive to ensure that a tenant is treated fairly. Always good to hear when we've managed to get it right. Thanks very much for taking the time to leave this review.

5/5

Google

Very seamless change of tenants by the great lettings team in Basingstoke. Excellent communication and service from all involved in reletting my property. I highly recommend Belvoir, Basingstoke Thanks to everyone!

Jane · 1 April 2024

Agent replied · 8 April 2024

Many thanks Jane for your great review and I am delighted our lettings team and excelled in reletting your property. Kind regards Brian

5/5

Google

The staff's at Belvoir are first class, they have gone above and beyond my expectations to ensure my house purchase was done without any difficulties. I would recommend Belvoir Basingstoke to anyone purchasing a property; thier customer service is excellent, and they are never to busy to answer any queries you may have. EXCELLENT SERVICE HIGHLY RECOMMENDED!

A · 9 December 2021

Agent replied

Hi, thanks for taking the time to leave this review. We're glad to hear that you've been so pleased with us helping with your purchase. We wish you all the very best in your new home.

5/5

Google

The staff's at Belvoir are first class, they have gone above and beyond my expectations to ensure my house purchase was done without any difficulties. I would recommend Belvoir Basingstoke to anyone purchasing a property; thier customer service is excellent, and they are never to busy to answer any queries you may have. EXCELLENT SERVICE HIGHLY RECOMMENDED!

Child01 · 4 December 2021

Agent replied · 3 December 2024

Hi, thanks for taking the time to leave this review. We're glad to hear that you've been so pleased with us helping with your purchase. We wish you all the very best in your new home.

4/5

Google

Belvoir Basingstoke has a very professional workforce. My experience with Belvoir involves engaging with the person responsible for property rentals at Basingstoke office. The person I engaged with is very professional, easy to approach and speak to, I felt in good hands and I would definitely recommend anyone who is looking to rent out a property to contact Belvoir.PositiveProfessionalism

JM · 21 July 2021

Agent replied

Hi, thanks very much for taking the trouble to leave this review. We're all pleased that you've been so happy with us.

5/5

Google

Belvoir Basingstoke have served me extremely well for over 15 years and I would highly recommend them I’ve just been though a tenant change process with Erica Liddington who was excellent Go Belvoir Basingstoke!

Tom · 14 January 2024

Agent replied · 9 January 2024

Many thanks for your kind review Tom, much appreciated Kind regards Brian

5/5

Google

Belvoir has managed our properties since 2013 and they have always done a great job. They keep us well informed about any changes or updates wrt. the properties and regular visits and reports are very valuable to us. If issues arise and a contractor needs to attend the property they are quick and reasonably priced. Would definitely recommend Belvoir to let your property out.

Susanne · 2 March 2020

Agent replied

Susanne, thanks for leaving this review. It's good to hear that things are going well with more than one property. After all, you'll have had that much more exposure and more of an opportunity to find fault!

5/5

Facebook

Really helpful,very contactable,easy to speak With, good service all round ,would recommend them highly! Natalie has been a star!

Jessica · 10 August 2018

Agent replied

Congratulations Jess and family ?? enjoy your new home babe ???? was a pleasure to meet you all ??x

5/5

allAgents

Good, professional service as

I have been dealing with Belvoire Basingstoke for some years now. I have always found them to be very thorough and professional from advertising, vetting new tenants, checking in, inventory, regular inspections and not forgetting property maintenance and check-out. I would not hesitate to recommend the team whether you are a landlord looking to let, or a tenant looking to rent!

Mr · 14 December 2020

Agent replied · 15 August 2025

Thanks very much for taking the time to leave this review. It seems that you've been happy with every element of our offering and we're all very happy to learn this.

5/5

Google

We recently bought a property and have been letting through Belvoir in Basingstoke. They are a small team, but provided us an excellent, professional service from start to finish, kept us fully informed of all developments and maintained a friendly and courteous manner throughout. They are very knowledgeable and gave us helpful advice. They took great care in all the negotiations. First Class service!!! Thank you very much.

Ilhea · 30 April 2017

Agent replied

Dear Ilheah, Many thanks for this. I gather there are more in the pipeline as well! Matthew Smith.

5/5

Google

I must say my experience using Belvoir to sell our house did leave me very surprised, they really took the load off me, they emailed me every week keeping me updated with progress reports they also copied me into emails they sent to solicitors acting for myself and the buyer pushing them to keep everyone informed and keeping them on there toes. Belvoir Basingstoke A+

Steven · 28 July 2019

Agent replied

Steve, thanks for taking the time to leave this review. We're glad that you're happy with our efforts.

4.5/5

View Agents
Seller

After sales

Natalie was an absolute hero. Her professional attitude and help was 2nd to none.

Sarah · 7 August 2020

Agent replied · 1 December 2020

Dear Sarah, thanks for this. You're not the first to say this about our star Natalie! Sorry we've been so late in responding, but your review is very much appreciated. Mike Jones

5/5

Google

Excellent service throughout the sale of my house, Natalie and Jamie were excellent throughout the process.

Chris · 26 November 2019

Agent replied

Chris, thanks for taking the time to leave this. We're glad that you've been pleased.

1/5

Google

I do not recommend this agency.I was scheduled to see a house and 2 hours before my appointment was canceled .My work day was wasted because of these unprofessional people. Be very careful.very unprofessional and a very bad experience /.

Andrei · 2 August 2023

Agent replied · 3 August 2023

Hi Andrei, I am really sorry you feel you have had a bad experience with us, our objective is always to deliver a quality service to all our customers. As my colleague has explained we have had a number of viewings on this property and yesterday a viewer, who had viewed on Monday, submitted an application to rent the property, we then had to contact the landlord to ensure he was happy with the applicant. The landlord only came back to us this morning allowing us to accept that tenant and the property then went let agreed. There was therefore no point in carrying out the viewings this afternoon, it would have been a wasted journey for both you and Carole. I know it is disappointing to miss out on properties but I don't feel we could have dealt with the matter any differently given the short period of time we had prior to your scheduled viewing this afternoon. Kind regards Brian Linehan Managing Director

5/5

Google

We have been very happy with the services of Belvoir, especially our contact Matthew Smith. Tempers can flare quite easily when buying a house and Matthew definitely has the correct temperament and experience to deal with this. Belvoir in general have been very good. Our first contact was Keith and we found him to be a great start to our journey. Thank you all :)

James · 30 April 2019

Agent replied · 7 April 2023

James, thanks for taking the time to leave this review. Keeping calm in what are often stressful negotiations is very important and, as you point out, Matt's pretty good at this. Both he and Keith have been doing this for many years and we're all glad to hear that you've been pleased with our efforts.

5/5

Google

i would like to single out natalie painters' performance assisting me with the buying process friendly and helpful always kept me updated and never afraid to chase people on my behalf to get things done completely satisfied with the experience i had with belvoir and natalie as my estate agaent thanks natalie for all your helpPositiveResponsiveness, Quality, Professionalism

Mark · 28 May 2021

Agent replied · 27 May 2024

Mark, thanks for taking the time to leave this review. Very often it's the after-sales efforts which are most important and this is sometimes overlooked. We're glad that you recognise Natalie's efforts and have been pleased with them.

5/5

Google

We have been very happy with the services of Belvoir, especially our contact Matthew Smith. Tempers can flare quite easily when buying a house and Matthew definitely has the correct temperament and experience to deal with this. Belvoir in general have been very good. Our first contact was Keith and we found him to be a great start to our journey. Thank you all :)

C · 29 November 2018

Agent replied

James, thanks for taking the time to leave this review. Keeping calm in what are often stressful negotiations is very important and, as you point out, Matt's pretty good at this. Both he and Keith have been doing this for many years and we're all glad to hear that you've been pleased with our efforts.

5/5

Google

I found Belvoir Basingstoke to be professional and knowledgeable when it came to selling my flat. It sold within weeks of going on the market. The most valuable asset though was the Move Manager, Natalie, who chased all parties after the sale was agreed and got us to completion only 8 weeks later. I would definitely recommend Belvoir to any prospective sellers.

Tim · 6 April 2020

Agent replied

Tim, thanks for taking the time to eave this review. Once again, it's the importance of an in-house sales progression team that has been highlighted. We're all very glad to hear that you've been so pleased with our efforts.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Belvoir's Google reviewsLeave Belvoir a review

Questions about Belvoir Basingstoke

What do sellers say about Belvoir Basingstoke?

48 reviews from sellers, rated 4.9 out of 5 on average. For example, Iain wrote: "We used Belvoir as our letting agent for years and they were always excellent and quick to respond in dealing with queries and issues. When the time came to ..."

What do buyers say about Belvoir Basingstoke?

18 reviews from buyers, rated 5.0 out of 5 on average. For example, Garry wrote: "We bought our house through Sarah-Jane from Belvoir and then moved to Nathalie once the offer had been accepted. As we were buying whilst living abroad we ..."

What do landlords say about Belvoir Basingstoke?

46 reviews from landlords, rated 5.0 out of 5 on average. For example, Denise wrote: "You won't find a lovelier, friendlier lettings team anywhere in my opinion. As a landlord trust that my properties will be managed well on my behalf is key to ..."

What do tenants say about Belvoir Basingstoke?

43 reviews from tenants, rated 4.8 out of 5 on average. For example, Nsima wrote: "I rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.

The Trusted Agent

Is this your office? Claim your page.