Belvoir Basingstoke reviews

★★★★★ 5/5

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I have been a happy tenant

I have been a happy tenant through Belvoir for the last 6 years and have always received a very high standard of service. Whether that is notice of any inspections, maintenance or surveys, or a response to a request as a tenant, the service is always prompt, reliable and thorough. I would especially like to thank Jo & Laura for always being professional, helpful and fair, especially in the recent weeks as i prepared to end my tenancy.

Hayley · 8 September 2020

★★★★★ 5/5

Facebook

I have used Belvoir to fully manage my property let previously & found their service to be excellent - Professional, yet personalised they kept me fully informed of all costs very clearly, as well as being efficient in resolving any maintenance issues with full consultation. I am especially thankful for the hard work & expertise of Carole Archer - I will be employing the services of Belvoir (& Carole) again soon to manage my property over the long term, as they are a company who deliver what they advertise.

Louise · 21 December 2019

★★★★★ 5/5

Google

Recently I have rented out a property from Belvoir agency Basingstoke and I found it very helpful, professional and friendly staff members. Tracey, who provided with us viewing in was very friendly and had a professional attitude. Abi, who has done administration processes and she has answered with confidence for each question what we had about property, payments and contract. The lady who checked us in was very friendly and professional. In generally all communication was amazing with promptly answers and everything prepared for us to moved in. Thank you for providing such a good experience.

A · 6 December 2019

★★★★★ 5/5

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First time renting

After many years of home ownership I found myself having to rent a property and was to be honest a little wary of dealing with letting agents however my experience with Belvoir Basingstoke could not have been better. When I started looking for a property they had an ideal one available and everybody I dealt with at Belvoir Basingstoke from my initial approach to moving in was professional yet friendly, from the viewing to making the neessary checks / references and the preparation of the tennency agreement and inventory check. I would have no hesitation in recommending Belvoir Basingstoke.

Andrias · 30 November 2019

★★★★★ 5/5

Google

I have been working as a contractor for Belvoir basing stoke now for over a year and I can honestly say they are great to work for. They pay with in the correct amount of time and there communication is amazing Highly recommended

Peter · 8 August 2025

★★★★★ 5/5

Facebook

We have recently sold our property in Basingstoke through Belvoir. A seamless process from start to finish. Matt sold us the company and marketed are property well, with viewings being booked almost instantly. Several offers were received and with the expert advice we received at Belvoir a buyer was soon found. It was then over to Natalie who took control of the process, keeping us informed of the progress, every step of the way throughout the sale. A great sales experience for us, especially as this was something we hadn’t experienced in 35 years. We can only thank all the team at Belvoir Basingstoke for their hard work and commitment from start to finish

Paul · 22 November 2019

★★★★★ 5/5

Facebook

Belvoir were available to value my house promptly and set a reasonable and achievable price to market it at. Jamie (assistant branch manager) kept me very much in the loop with arranging viewings and providing details of the offers, Natalie (move manager) then taking over once a sale was agreed and keeping up the great contact. I felt in control of the sale throughout, never pushed into making any rushed decisions and was always given up to date information as soon as it was available. They both made what is allegedly one of the most stressful life events a total walk in the park! I would most definitely recommend Belvoir Basingstoke without any hesitation, a seamless transaction from start to finish.

Hannah · 6 November 2019

★★★★★ 5/5

Google

Belvoir were available to value my house promptly and set a reasonable and achievable price to market it at. Jamie (assistant branch manager) kept me very much in the loop with arranging viewings and providing details of the offers, Natalie (move manager) then taking over once a sale was agreed and keeping up the great contact. I felt in control of the sale throughout, never pushed into making any rushed decisions and was always given up to date information as soon as it was available. They both made what is allegedly one of the most stressful life events a total walk in the park! I would most definitely recommend Belvoir Basingstoke without any hesitation, a seamless transaction from start to finish.

Hannah · 6 November 2019

★★★★★ 5/5

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Letting and sales

Top marks for Belvoir Basingstoke and staff members for the efficiency and friendly support with which they helped us to sell our property. Nothing was too much for them and our questions were always answered quickly and comprehensively whether by phone or email. Of particular note are Matthew and Jamie from Sales who presented the property to gather potential buyers, and Natalie who kept things moving with great determination and advised and assisted with practicalities. Thank you too to Belvoir Lettings who supported us through five years of renting out. Always helpful and efficient, Belvoir Admin and Maintenance ddepartments assisted us in looking after the property.

Gillian · 17 October 2019

★★★★★ 5/5

Facebook

The staff are friendly and always ready to help. We bought our property off them 5 years ago and they made the purchase as straight forward as possible. Since then they have acted as our agents and found us suitable tenants quickly and resolved any maintenance issues quickly and with a minimum of disruption. The ideal rental property is one that you forget you have and Belvoir have made that possible for us, thank you.

Nicola · 8 April 2021

★★★★★ 5/5

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I have been a Landlord at Crown Heights Basingstoke with 2 apartments since they were first built many years ago..must be getting on for 20 years They have both been fully managed by Belvoir (previously Redwoods) in all that time. One property is fully furnished. I highly recommend Belvoir Basingstoke to any other Landlords out there... All the staff are very professional, good humored (as you have to be in this game!) and are very experienced in choosing good tenants. Staff stay with Belvoir/Redwoods for many years which helps with continuity, but is also a good sign of a happy ship in my opinion... The regular inspections are thorough and carried out on time everytime...That's a lot of inspections of 2 apartments over nearly 20 years... I don't live locally to Basingstoke but am quite happy to leave my properties in the care of Belvoir. I have a fair number of properties in the town where I live, which I fully manage myself as I have had poor experiences down here with letting agents. Locally I hold up Belvoir Basingstoke as a model of how a letting agent should be whenever letting agents are discussed. I have been a landlord for over 20 years (and have the scars to prove it !) Keep up the good work guys at Belvoir Basingstoke . Ian Chapman

Ian · 15 October 2019

★★★★★ 5/5

allAgents

Belvoir

Belvoir (Basingstoke) have since January 2015 been letting agents for a flat that we own . They are responsible for finding and vetting tenants and drawing up the contract and managing the initial occupation of the property. Since they have been our agents the flat has never been empty and all the tenants have been good ones. We would reccomend them highly as letting agents. We have also used Belvoir to sell a property and purchase another and our property dsold in ten days and we moved in nine weeks, so we would also rate them highly as estate agents.

John · 14 October 2019

★★★★★ 5/5

Google

I'm very much happy with Belvoir. I rented apartment through Belvoir and lived 3 years. We are very happy to say that it has been a hassle-free stay. Belvoir responds to issues very quickly and no follow up required. Very professional and helpful staff. They do interim visit to property which I find very helpful. I wish All the best to Belvoir Basingstoke team. Thank you :)

Aniket · 13 July 2022

★★★★★ 5/5

Google

The Basingstoke team could not have been more helpful in dealing with letting us a property to live in during a very stressful time in our life as our own house was being altered and things on that front where tricky. But the letting team worked very hard to secure us a rental close to our own home and dealt with all the aspects of the let in a very caring and professional manner. Many many thanks for all of them in sorting the minor issues that arose making it a very straight forward experience.

A · 2 October 2019

★★★★★ 5/5

Google

Belvoir (Basingstoke) were our agents for both the sale of our own property and the purchase of another one. Throughout the process Natalie from Belvoir kept in touch with all the solicitors and all other parties involved and constantly updated us on the progress of the sale and advised us of our actions and sorted out any potential holdups well in advance. Our property sold in ten days and then the sale and purchase took nine weeks to completion. We would highly recommend Belvoir to anyone thinking of moving.

J · 21 September 2019

★★★★★ 5/5

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Sale and purchase made easy.

Belvoir (Basingstoke) were our agents for both the sale of our own property and the purchase of another one. Throughout the process Natalie from Belvoir kept in touch with all the solicitors and all other parties involved and constantly updated us on the progress of the sale and advised us of our actions and sorted out any potential holdups well in advance. Our property sold in ten days and then the sale and purchase took nine weeks to completion. We would highly recommend Belvoir to anyone thinking of moving.

John · 15 September 2019

★★★★★ 5/5

Google

I was introduced to Belvoir through my partner who had rented a house previously from them and was very impressed with the way they managed the whole process and made him feel like he was important to them. When I decided to rent my house out for the first time, he suggested I speak to Mike. The whole process from my initial meeting whereby Mike explained everything I needed to do, to finding me a tenant within days of putting my house on their website has been fantastic. The whole team make you feel like you are important to them. My boyfriend has since rented through another local company who have been shockingly bad at customer service. I am glad that I have chosen a company who run their business with a high level of professionalism and respect for both their tenants and their clients. Thank you Belvoir.

Georgina · 28 July 2019

★★★★★ 5/5

Google

"We have rented a property through Belvoir for the last four years and from our initial contact when we first viewed the property, right through to us leaving the property, we have always found them to be very professional. Belvoir have maintained the property on behalf of the Landlord and whenever we have had to contact them regarding a maintenance issue, they have always responded quickly to get the issue resolved and always made sure any workmen called at a time that was convenient to us. Whenever we have spoken or met with anyone from Belvoir as well as being professional, they have always been very friendly and I cannot thank the team enough for all their hard work during the last four years. Our only regret is that we could not stay with Belvoir as we move on to our next property. Estate Agents can sometimes have a bad reputation, but in my experience Belvoir are one of the trustworthy ones! A massive thank you to everyone at Belvoir.

Dave · 28 July 2019

★★★★★ 5/5

Google

Upon moving to Basingstoke, I rented a property through Belvoir Lettings. From start to finish, the staff I have dealt with have been exceptional. The process itself was simple enough, clear, efficient and hassle free. Once in the property, on the very small number of occasions I've had to report a matter it's been handled extremely quickly. Staff are friendly and professional and always happy to help. I must make a particular mention of Carole who dealt with the initial letting and Jo, who has been an absolute star throughout. Thank you all. I wouldn't hesitate to recommend Belvoir - they'd certainly be the first place I go to should I be back in the market.

James · 28 July 2019

★★★★★ 5/5

Google

Myself and my partner purchased our first property through the Basingstoke branch and they have been excellent every step of the way. They have been extremely helpful in all aspects and have responded to our emails and phone calls in good timining. The staff have been helpfull with great knowledge and advice in matters myself and my partner did not understand. Very helpful, polite and friendly, would highly recommend to anyone buying or selling! Thanks to everyone at belvoir Basingstoke

Phillip · 28 July 2019

★★★★★ 5/5

Google

Matt (the branch manager) has been incredibly helpful and professional during the process of buying our first house, and in our opinion has done a lot more than we really needed to in order to try and help us get things done in time. He has called 3rd parties to get quotes/times for works we were considering having done (which we were already doing ourselves), and he has been incredibly on the ball in terms of making sure nothing is forgotten and everything was on track. Overall Belvoir have been a massive help to us, and have made the experience of buying our first house as pleasant as can be expected (moving always brings it's fair share of problems!) We could not be happier with the service that we have received, and would not hesitate to recommend their services to anyone.

Daniel · 28 July 2019

★★★★★ 5/5

Facebook

We rented a house from Belvoir three years ago and have nothing but good things to say. From picking up the keys to reporting maintenance issues to the check out process that we have just been through. Everyone is truly professional,responsive and friendly. Special shout out to our inventory clerk Jo who made the whole check in and out process run smoothly, we were fully aware of what was required from us when we left the property to ensure we got as much back of our deposit as was possible. Jo was extremely helpful throughout the process and very fair, to the point that we’ve managed to get our whole deposit back. Thanks Belvoir, would highly recommend and would use them again.

Michelle · 25 July 2019

★★★★★ 5/5

Facebook

Would highly recommend Belvoir to anyone who wants a professional honest letting agent. Specially if you get to deal with Kate and Tracey .. they are brilliant!

Rachel · 24 February 2021

★★★★★ 1/5

Google

I was very disappointed by this company only based on my husband's phone call. We asked for property viewing. But instead we received so many questions about our financial situation. It felt like we wanted to go to shop, but at entrance there was agent asking us how much we have in our pocket to tell us if we can come in. And unfortunately, we were sent home. How does it feel? Isn't it humiliated? I & my husband are in 40-ies. Working all those years, we realised we have a last chance to have a family. My current status is stay at home Mamma, expecting our second one. So, obviously our 1 salary was not good enough for agency. Even though we have had history of paying rent with no delays at all. But did they ask those questions? No. We don't meet their criteria. My husband definitely got frustrated with the phone call. He works and does all he can. And I want to see my children grow as Mamma. Is that something wrong about that? Shall I feel ashamed of being only Mamma and not working after 20years of active years at work? Talking to this company made us feel small. Sadly, we never had a chance to even see the property.

Alexandra · 5 July 2019