Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our property with Belvoir and we couldn't have been happier with our choice. The team has been fantastic, from the moment we first told them about our intention to sell up until completion. We very much appreciated their professionalism and hands-on approach.
Our move manager, Natalie, has been amazing - always answering our calls and emails, liaising with our buyers and the solicitors, chasing, following up and doing the role of multiple people.
As we looked to buy a new place, we interacted with various estate agents and this made us appreciate Belvoir's services even more.
I would highly recommend Belvoir!
Georgiana · 13 July 2022
Agent replied
Georgiana, thanks for taking the time to leave this review. It's always pleasing to hear we compare more than favourably with our competitors! All the very best in your new home.
★★★★★ 5/5
FacebookWe have found that Matt Smith was extremely helpful and professional - from the first viewing of our property, to guiding us through the process of buying our first home and finally exhanging contracts. He stayed in contact with us at every step of the way and made us feel at ease. When viewing the property he gave us excellent local knowledge of the area as we were moving into the area for the first time which we found really helpful. I would not hesitate to recommend Belvoir Basingstoke.
Lucie · 20 July 2017
★★★★★ 5/5
The Trusted AgentGreat team, quality service, would highly recommend
We sold our property with Belvoir and we couldn't have been happier with our choice. The team has been fantastic, from the moment we first told them about our intention to sell up until completion. We very much appreciated their professionalism and hands-on approach.
Our move manager, Natalie, has been amazing - always answering our calls and emails, liaising with our buyers and the solicitors, chasing, following up and doing the role of multiple people.
As we looked to buy a new place, we interacted with various estate agents and this made us appreciate Belvoir's services even more.
I would highly recommend Belvoir!
Georgiana · 12 June 2022
Agent replied · 1 July 2022
Georgiana, thanks for leaving this review. It's always pleasing to learn that a customer has been happy with us and doubly so when they have had the chance to compare us with others in the marketplace.
★★★★★ 5/5
GoogleAlways a pleasure to deal with all the lovely people at the Basingstoke Branch, especially the lettings and maintenance department have been amazing!!
Bobo · 8 August 2025
Agent replied · 10 August 2025
Thank you, Bobo! We're thrilled to hear that you've had a great experience with our team at Belvoir Basingstoke. Our lettings and maintenance departments always strive to provide excellent service. We appreciate your kind words and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleFriendly, helpful people that know their business.
I’m very glad I chose Belvoir
Jan · 14 November 2025
Agent replied · 17 November 2025
Thank you, Jan! We're thrilled to hear you had a positive experience with our team. We always strive to provide friendly and knowledgeable service, and we're glad you felt that. If you need anything in the future, don't hesitate to reach out!
★★★★★ 5/5
FacebookFrom listing to viewings to the sale these guys have been excellent
Sarah Jane, Natalie and the team have done a great job to push our sale through with little fuss and total professionalism
Thanks guys, we appreciate it
Mark · 29 March 2021
Agent replied
Mark, thanks very much for taking the time to leave this review. It's much appreciated. We're all very glad that you have been so happy with our efforts and wish you all the very best for the future.
★★★★★ 4/5
GoogleNatalie made considerable efforts to make our purchase happen after many issues with our seller's onward purchase.
She remained calm and informative, always called back and gave us the information we needed to move forward.
Many thanks again for your efforts.
Mark
Mark · 29 April 2020
Agent replied
Mark, thanks for taking the time to leave this review. We're all very glad that you've been pleased with our efforts. It's always good to hear that our sales progression efforts are recognised.
★★★★★ 5/5
The Trusted AgentGreat Team - who always deliver
I have used Belvoir for a number of years and have never been disappointed.
My main points of contact have always been Carole Archer and Kate Shore but they are ably supported by a great team who always ensure a very personal service.
Thoroughly recommended.
Arthur · 19 December 2018
Agent replied · 21 December 2018
Arthur, thanks for taking the time to leave this review. The fact that you have continued to use us for 8 years is testament to the fact that you're happy with what we do for you and it's a pleasure dealing with you also.
★★★★★ 5/5
GoogleI had really great experience working with Jo, made my whole experience completely. stress free.
Raj · 19 October 2025
Agent replied · 21 October 2025
Thank you, Raj! We're thrilled to hear that Jo made your experience stress-free. Your satisfaction is our priority, and we appreciate your kind words!
★★★★★ 5/5
GoogleThe most helpful genuine, friendly people. Always answer the phone and emails very quickly. Sarah-Jane is an absolute star, she's like a best friend, gave great advice, and Natalie also gave geat advice, They always made me feel welcome. I am on my own and they've helped me through the process. Best estate agents ever 10 stars 🌟 …
Jan · 26 November 2022
★★★★★ 5/5
GoogleReally friendly team, went for a viewing with Tracy and she was very informative and a great help. Rest of my experience dealing with belvoir Basingstoke has been stress free and smooth sailing. I’ll definitely look to be using them again!
Morgan · 27 July 2020
Agent replied
Morgan, thanks for taking the time to leave this review. Apologies for the tardiness in responding, but we are all very pleased to learn that you have been so happy with our service.
★★★★★ 5/5
The Trusted AgentFriendly professional and fast
Thanks so much to the Belvior Basingstoke letting Ladies, from the first the team are really helpful and made our stressful move go as smoothly as possible, super fast referencing and always friendly. House was spotless when we moved in and I highly recommend them.
Sarah · 14 October 2018
Agent replied · 19 October 2018
Sarah, thanks for leaving this review.. We're very glad to hear that you've been happy with our efforts.
★★★★★ 5/5
GoogleGreat experience with the team at Belvoir I am a first time buyer and would be happy to recommend and use Belvoir again in the future. Matthew kept me informed throughout the sale being supportive and answered any questions or queries I had efficiently and promptly.
Adriana · 3 November 2017
Agent replied
Dear Adriana, thanks for taking the time to leave this review. We're glad that you've had a good experience.
★★★★★ 5/5
The Trusted AgentExcellent and patient service in Basingstoke
Belvoir in Basingstoke: Laura was great at finding me a property within my budget and knew exactly what I was looking for. Abi was then great at getting the whole process going and very patient and helpful. It made the whole process very smooth.
Imogen · 28 February 2019
Agent replied · 13 March 2019
Imogen, thanks for leaving this review. We're all very glad that you appreciate our efforts.
★★★★★ 4.8/5
The Trusted AgentGreat agents
Sarah Jane, Natalie and the team at Basingstoke did a great job for us
They helped push the sale through, kept us informed and nothing was too much trouble
Happy to recommend them to anyone selling in Basingstoke
Mark · 8 March 2021
Agent replied · 8 March 2021
Mark, thanks for taking the trouble to leave this review. Glad that everything went well and we're very pleased to learn that you've been so happy with our efforts. We wish you all the very best in your new home. Mike
★★★★★ 5/5
GoogleI couldn’t have chosen a trickier time to do my first house move in 30-odd years, but Belvoir smoothed the way in all departments. Their market knowledge and good strategy meant I got more than 10 viable offers on launch day, almost all above asking price. Just as importantly Belvoir Basingstoke looked after my first-time buyer over the following months of paperwork with good liaison and communications. Congratulations to this great customer-oriented team.PositiveResponsiveness, Quality, Professionalism, Value
Stuart · 9 June 2022
Agent replied · 8 June 2024
Stuart, thanks very much for this review. We're glad to learn that our strategy worked so well in your case and that you have been pleased with the after-sales efforts of the team.
★★★★★ 5/5
GoogleFrom the very beginning, Belvoir team managed the renting process efficiently and maintained the professionalism that we would like to expect from an Estate agent company.. The whole Belvoir team was very friendly and the communication was always great and timely.
The check-out process has been managed efficiently. The team guide us through the process and not stressful at all. They always kept everything on track and make sure everything went smoothly and timely manner.PositiveResponsiveness, Quality, Professionalism, Value
Iftekhar · 6 June 2022
Agent replied · 5 June 2024
Iftekhar, tanks very much for taking the time to leave this review. We're all very pleased to learn that you've been so happy with us.
★★★★★ 5/5
FacebookMy partner and I used Belvoir to purchase our first house and they made it so effortless for us, I can't thank them enough. They constantly kept us updated with calls and emails. Special thanks to Jordan, Jamie and Chris L from the Basingstoke Branch :)
Abby · 1 August 2016
Agent replied
Thanks very much for this Abby.
★★★★★ 4/5
GoogleNatalie made considerable efforts to make our purchase happen after many issues with our seller's onward purchase.
She remained calm and informative, always called back and gave us the information we needed to move forward.
Many thanks again for your efforts.
Mark
Mark · 15 October 2019
Agent replied
Mark, thanks for taking the time to leave this review. We're all very glad that you've been pleased with our efforts. It's always good to hear that our sales progression efforts are recognised.
★★★★★ 5/5
The Trusted AgentTenancy agreement
We were recommended to use Belvoir as a letting agent by our gas engineer in 2009,
since then we have been more than pleased with the service provided.
There is always a friendly voice at the end of the phone advising us in our best interests
Jane · 31 March 2016
Agent replied · 27 May 2016
Jane,
Thanks for this. I expect that your gas engineer could have suggested any number of agents. It's good to realise that our contractors are also able to discern that we offer a good service.
★★★★★ 5/5
FacebookThe service, from the initial viewing with Jamie, and the communication, and finalisation with Chris has been excellent. And on picking up the keys, to be told that there's a welcome box containing tea, coffee, milk was awesome. An excellent example of outstanding customer care.
Teejay · 7 April 2017
Agent replied
Teejay, thanks for taking the time to write this.
★★★★★ 5/5
GoogleHad a very good straight forward sale once came onto the belvoir basingstoke. Nothing was to much trouble everything was explained to me in full. A very happy customer
Thank you to Jamie and the team
Chris · 29 April 2021
Agent replied
Chris, thanks for taking the time to leave this review. Sorry it's taken as long to acknowledge it. A few were overlooked as a result of illness and staff shortages, but it seems as if yours has only just turned up on our dashboard! We're all very glad that you've been happy with our efforts.
★★★★★ 5/5
GoogleGreat real estate to deal with, Kate was always helpful with any questions and Jo was fantastic with her checkout procedure, always happy and helpful, great team with a great service, would highly recommend renting or letting through Belvoir Basingstoke.
Steven · 7 April 2020
Agent replied · 7 April 2023
Steven, thanks for taking the time to leave this review. It's nice to hear that a tenant has been through the entire cycle and remains happy with us.
★★★★★ 5/5
GoogleGreat real estate to deal with, Kate was always helpful with any questions and Jo was fantastic with her checkout procedure, always happy and helpful, great team with a great service, would highly recommend renting or letting through Belvoir Basingstoke.
A · 4 April 2020
Agent replied
Steven, thanks for taking the time to leave this review. It's nice to hear that a tenant has been through the entire cycle and remains happy with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
