Trusted Agent profile · Basingstoke, Hampshire

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Belvoir Basingstoke reviews

★★★★★ Excellent

1,075 reviews across 4 platforms

10 New Street, Basingstoke, Hampshire, RG21 7DE

Part of Belvoir, see every office.

Belvoir's office in Basingstoke, Hampshire, at 10 New Street, is rated 4.8 out of 5 across 1,075 reviews on four platforms, including 641 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

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4.8 / 5

641

Reviews on Google

This office

Facebook logo

4.9 / 5

169

Reviews on Facebook

This office

View Agents logo

4.9 / 5

217

Reviews on View Agents

This office

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48

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Basingstoke

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

Google

Have just purchased a property through Belvoir who we can not fault as an estate agents. We sold a property through another estate agents who didn't return phone calls or update with any details, whereas Belvoir would regularly update and keep us informed right through the process to the end. Would definitely recommend to anyone, special thanks to Jamie Matt and Natalie for all their help and going the extra mile.

Beverley · 23 April 2020

Agent replied

Beverley, thanks for taking the time to leave this review. We spend just as much time chasing the chains of properties we have sold as well! We hope you remember this if you ever come to sell again.

5/5

Google

Cant recommend enough, smooth application and moving in process with friendly service and instant responses to emails and questions. In addition, the inventory was the best we have ever seen with photos of everything and in detail and all damage logged prior to move in and everything clean.

Paulo · 5 September 2025

Agent replied · 7 September 2025

Thank you so much for your kind words, Paulo! We're thrilled to hear you had a smooth application and moving process with us. Our team takes pride in providing detailed inventories and prompt communication. Your satisfaction is our top priority, and we appreciate your recommendation! If you need anything else, feel free to reach out!

5/5

Facebook

Best estate agents we’ve been with. So quick to resolve any issues with landlord and always happy to help anything (I’ve taken so many pieces of paper for them to sign regarding my house sale and not once has it been a problem!) lovely crew, thank you so much. Kirsty in particular thank you for all your helping regarding the jobs that needed doing and getting them sorted ASAP for us xx

Rachael · 1 October 2019

Agent replied

Go Kirsty Ross!

5/5

Google

My experience with Belvoir Basingstoke as a first-time buyer has been fantastic! They consistently kept me updated and were very responsive to any questions I had. Big thanks to the whole team, especially Eleyne, Alastair, and Emily!

Abby · 23 March 2024

Agent replied · 5 April 2024

Many thanks for your great review Abby and congratulations on your new home. Kind regards Brian

5/5

Google

Belvoir good company you can trust, good customer service with Mr. Frank very professional customer support and very knowledgeable

Suttima · 10 May 2026

Agent replied · 10 October 2026

Thank you, Suttima, for your wonderful review! We're thrilled to hear that you had a positive experience with Belvoir Basingstoke and that Mr. Frank provided you with professional and knowledgeable support. Your trust in our services means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

Many thanks to Peter and the team, particularly Emily who did a great job in looking after us. Would happily recommend Belvoir.

Jeremy · 3 December 2024

Agent replied · 9 December 2024

Thank you for recommending Belvoir! We are delighted to hear that Peter and Emily took great care of you. We appreciate your kind words and look forward to serving you again in the future.

5/5

Google

Natalie was very helpful and supportive during our purchase. She understood that we were first time buyers and always answered all our questions and explained the whole process (including what the solicitors would be doing at each stage) to us which helped put our minds at rest. She accepted that we had a deadline of when we had to move in and she help us to ensure that deadline was met.

Tamara · 6 November 2019

Agent replied

Tamara, thanks for your kind review. We're all very glad that things went so well.

5/5

Google

Vanya was very helpful in finding the right flat to fit my needs. She was available at all times to answer all my questions. The flat managed by Belvoir is much above my expectations and would definitely recommend them to others.

Chethan · 19 December 2023

Agent replied · 9 January 2024

Many thanks for your great review Chethan. Kind regards Brian

5/5

View Agents

Myself and my partner were both first time buyers so didn't have a clue what to expect when we started the process of buying our first home. With the help of Natalie and the team at Belvoir it was made so much easier. We went through a lot of stress with our Solicitor and Belvoir helped us every step of the way. Honestly can't thank them enough. Would Highly recommend them.

Lucy · 23 August 2019

Agent replied · 6 September 2019

Lucy, thanks very much for taking the time to leave this review. Having someone like Natalie chasing up a sale or purchase is of paramount importance and it's often not fully appreciated. We're all very glad that you've been so pleased with our efforts.

5/5

Google

I’m really pleased with the service that Belvoir provided throughout our tenancy. They always gave importance to us and took care of the issues in timely manner. It’s been a pleasure working with them. I highly recommend Belvoir as your real estate partner.

Indrajit · 10 October 2025

Agent replied · 12 October 2025

Thank you, Indrajit Nandi! We're thrilled to hear that you had a positive experience with our team at Belvoir Basingstoke. Providing timely support and care to our tenants is our top priority. Your recommendation means a lot to us. We wish you all the best and hope to assist you again in the future!

5/5

Google

I am writing to thank your team for the exceptional assistance in resolving the broken door lock issue at the flat on a rainy Sunday evening. It was incredibly fortunate that Jo of Belvoir promptly coordinated with the Lockman and efficiently opened the door with the replacement of a new door lock at the same time. Their professionalism and quick response were truly commendable, especially considering the challenging circumstances of a Sunday evening.

Tam · 2 October 2024

Agent replied · 26 November 2023

Many thanks for your great review Tam

5/5

Google

A huge, huge thank you to Laura, Kate and Jo at Belvoir Lettings for all of there help and support over the last 7 years. The team we always there when you needed them, work done quickly and they were always cheerful on the phone and passionate about their work. The honestly look out for their tenants as much as they do their best for their landlords - Gonna miss you!

Becky · 28 March 2019

Agent replied

Becky, thanks for taking the time to leave this review. Tenants don't often leave reviews, so it's particularly pleasing to gather that you've been so happy.

5/5

View Agents
Seller

Belvoir Basingstoke

We sold our house through Belvoir Basingstoke last year. It was a long journey as we’d reserved a new build in Jan 2022 that wasn’t due to be ready til the end of 2022. The Belvoir team were amazing the whole way. We were really pleased with the photos and they were very professional for the open day and viewings. As advised by Belvoir we were up front with our potential buyers with the long lead time from the start but our initial buyers got cold feet and we had to market our property with very short notice. Belvoir picked this up and organised another open afternoon in less than 24 hours and within 72 hours we had new buyers locked in. When progressing with the exchange and completion Natalie went above and beyond. With various changes, required legal documents and mortgage extensions flying around it was a extremely stressful time for us. Natalie supported us and made many phone calls on our behalf to get us over the line. Without her help the purchase would have fallen through in the eleventh hour and we would have lost our new home. She is credit to the team. I would 100% recommend Belvoir.

Kate · 23 May 2023

5/5

Facebook

We sold our house through Belvoir last year. It was a long journey as we’d reserved a new build in Jan 2022 that wasn’t due to be ready til the end of 2022. The Belvoir team were amazing the whole way. We were really pleased with the photos and they were very professional for the open day and viewings. As advised by Belvoir we were up front with our potential buyers with the long lead time from the start but our initial buyers got cold feet and we had to market our property with very short notice. Belvoir picked this up and organised another open afternoon in less than 24 hours and within 72 hours we had new buyers locked in. When progressing with the exchange and completion Natalie went above and beyond. With various changes, required legal documents and mortgage extensions flying around it was a extremely stressful time for us. Natalie supported us and made many phone calls on our behalf to get us over the line. Without her help the purchase would have fallen through in the eleventh hour and we would have lost our new home. She is credit to the team. I would 100% recommend Belvoir.

Kate · 23 May 2023

5/5

Google

After dealing with various estate agents in the past in the Basingstoke Area, I can honestly say the service I have received from Natalie and the team at Belvoir has been brilliant! Whether it be by phone or email they always respond ASAP. For an industry which is generally not well known for good customer service - Belvoir have been brilliant and I would definitely use again in the future!

LHR · 11 August 2019

Agent replied

Lee, thanks for taking the time to leave this review. We're glad that you've been pleased with our efforts.

5/5

Google

From when I first made contact to enquire about areas to live within basingstoke they were very supportive or suitable places to raise a child. From day one of viewing the property the agent explained the area and benefits as well as showing the property. Nothing was too much hassle. Jo Jones has managed the property while I lived there and she has always been very approachable with every visit. She was understanding if I was working and my son was home alone during holidays and would rearrange visits for when he wasn't there. Jo has always been helpful and supportive during my tenancy. For the end of tenancy Jo supported the process well ensuring I was able to retain my full deposit and kept me updated well throughout.

Kathrine · 25 May 2024

Agent replied · 25 June 2024

Dear Kathrine, We're delighted to hear about your positive experience with our team, especially Jo Jones. It's our pleasure to support and guide you throughout your journey in Basingstoke. Thank you for taking the time to share your feedback, and we wish you all the best in your future endeavors. If you ever need assistance again, we're here for you. KInd regards Brian Linehan Managing Director

5/5

Google

The team at Belvoir have managed my two flats for the best part of seven years. All aspects of their management whether finding new tenants, fulfilling periodic checks, handling maintenance issues or checking out tenants has always been undertaken with the utmost of professionalism, diligence and care. I would highly recommend their services.

Heidi · 14 June 2025

Agent replied · 16 June 2025

Thank you, Heidi! We're thrilled to hear that you've had a positive experience with our team at Belvoir Basingstoke over the past seven years. Your recommendation means a lot to us, and we appreciate your trust in our management services. We're here to ensure your properties are well taken care of!

5/5

Facebook

A huge, huge thank you to Laura, Kate and Jo at Belvoir Lettings for all of there help and support over the last 7 years. The team we always there when you needed them, work done quickly and they were always cheerful on the phone and passionate about their work. The honestly look out for their tenants as much as they do their best for their landlords - Gonna miss you!

Becky · 7 August 2018

Agent replied

Becky, thanks for taking the time to leave this review. Is it really 7 years? We're glad we managed to maintain our standards for so long!

5/5

Google

We didn't actually go with Belvoir but our buyer did and they were amazing! Natalie was brilliant at chasing people up and down the chain when needed and without her we would have not moved so quickly. I will be using them in the future if it means we get Natalie! She went above and beyond even though they weren't our estate agentPositiveResponsiveness

Lucy · 11 June 2021

Agent replied · 10 June 2024

This isn't the first time that someone has singled us out when we haven't been their agent! Often a seller chooses an agent because they are cheaper than us. Our skills in this regard don't go un-noticed and we have a good number of owners who may well use us next time as a result. Pop in and see us in a few years when you're ready; there's always a cup of coffee and sometimes a doughnut or home-made lemon drizzle cake!

5/5

Google

Belvoir have been excellent . They have always been very fair to us . We have dealt with Katy and Jo throughout and they have been friendly and professional . We had a dreadfully experience with BCM previously, probably the rudest people on earth . We would highly Belvoir.Thankyou ladies .

Jane · 30 December 2022

Agent replied · 9 December 2024

Thank you for your kind words! We're delighted to hear about your positive experience with Katy and Jo. Providing fair and professional service is our top priority. We appreciate your recommendation and look forward to serving you again in the future!

5/5

Google

We very much enjoyed the excellent customer care and consistent professionalism we received from Matt and the team at Belvoir! The excellent customer service continued long after a sale was agreed. Great communication and weekly updates every step of of the way. If it had not been for the proactive approach we would almost certainly missed out on the opportunity to purchase our next home. Thank you team Belvoir!

Paul · 30 April 2019

Agent replied

Paul, thanks for takling the time to leave this review. What happens after a sale has been agreed is crucial and we're glad you recognise our efforts in this regard.

5/5

Google

I had 3 issues that came up at the same time, the oven stopped working, a window latch broke and I had a leak in the bathroom. The workers arrived the very next day and he reset the oven, fixed the leak and replaced the window catch. As usual Belvoir maintenance Dept. were extremely helpful, professional and very efficient. I have got to know the Letting Team very well over the years and I cannot praise them enough. I have had ongoing health issues and they, in their usual professional manner have bent over backwards to accommodate various requests made by me. I would describe the team as very professional, empathetic, courteous, efficient, cheerful and always kind.

Deborah · 24 April 2024

Agent replied · 4 July 2023

Hi Deborah, Many thanks for your fantastic review, our maintenance team love receiving this positive feedback. Kind regards Brian

5/5

Google

The team is both friendly and professional, and Belvoir's processes are extremely efficient. It only took 7 days between viewing and moving in.

Samson · 13 March 2026

Agent replied · 13 April 2026

Thank you for your wonderful review, Samson! We're delighted to hear that you found our team at Belvoir Basingstoke both friendly and professional. Our goal is to make the moving process as efficient as possible, and we're thrilled that you experienced this firsthand. If you need any further assistance, please don't hesitate to reach out. Welcome to your new home!

5/5

Google

We had a great experience buying our house with Nathaniel estate agent from Belvoir Basingstok. He was really helpful, professional, and made the whole process smooth and easy. We’re moving in tomorrow and couldn’t be happier! Highly recommend.

Olga · 31 October 2025

Agent replied · 31 October 2025

Thank you, Olga! We're thrilled to hear about your great experience with Nathaniel at Belvoir Basingstoke. Congratulations on your new home, and we wish you all the best as you move in! Your recommendation means a lot to us!

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Questions about Belvoir Basingstoke

What do sellers say about Belvoir Basingstoke?

48 reviews from sellers, rated 4.9 out of 5 on average. For example, Iain wrote: "We used Belvoir as our letting agent for years and they were always excellent and quick to respond in dealing with queries and issues. When the time came to ..."

What do buyers say about Belvoir Basingstoke?

18 reviews from buyers, rated 5.0 out of 5 on average. For example, Garry wrote: "We bought our house through Sarah-Jane from Belvoir and then moved to Nathalie once the offer had been accepted. As we were buying whilst living abroad we ..."

What do landlords say about Belvoir Basingstoke?

46 reviews from landlords, rated 5.0 out of 5 on average. For example, Denise wrote: "You won't find a lovelier, friendlier lettings team anywhere in my opinion. As a landlord trust that my properties will be managed well on my behalf is key to ..."

What do tenants say about Belvoir Basingstoke?

43 reviews from tenants, rated 4.8 out of 5 on average. For example, Nsima wrote: "I rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.

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