Every review we hold for the Alton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't rate Charters in Alton highly enough and to rate them with five stars just doesn't seem enough! The whole team have been amazing at every stage of my house sale and both Richard and Stephanie have been professional, efficient, reliable, helpful, supportive and friendly throughout. I would recommend Charters to anyone. They are the perfect example, in my opinion, of how it should be done. A huge thank you to the whole team.
Helen · 15 June 2022
Agent replied
Thanks Helen, the review is much appreciated.
★★★★★ 5/5
GoogleOur experience with mortgage advisor, Robert Ferguson, of the Alton branch was fantastic. He is friendly, professional and efficient and made our first time buying an enjoyable process. Thank you so much Rob!
Ella · 9 May 2021
Agent replied
Thank you Ella!
★★★★★ 5/5
View AgentsFive Stars
Marion was clear, helpful, and responsive throughout the time that she was assisting us with a house purchase. She made excellent recommendations, nothing was too much trouble and she did whatever she could to help at all times. We are very grateful.
Owen · 3 January 2017
Agent replied · 3 January 2017
Thank you Owen for providing 5STAR feedback on Marion's Financial Services support during your recent house purchase. Very much appreciated.
★★★★★ 5/5
GoogleWe are most impressed with Edward Kendall - professional and friendly with great knowledge. Always helpful finding the answers to our queries in a very short time and always returning calls quickly and efficiently. Thank you Edward.
Gill · 24 October 2019
Agent replied
Dear Gill, thank you for taking the time to write a review on the service you received. This has been fed back to Edward. Many thanks.
★★★★★ 4/5
GoogleGood service selling our property. Jonathan in helping to keep chasing the large chain above along, and Toby and Edward with their help in trying to find our next property to purchase.
Hayley · 1 April 2021
Agent replied
Thank you Hayley! Much appreciated.
★★★★★ 5/5
GoogleGreat team. Hayley, with support from Sarah and Jonathon, professionally and efficiently handled my house search and purchase with ease. I'd definitely use them in the future should the need arise and wouldn't hesitate to recommend them.
Steve · 28 July 2019
Agent replied
Thanks for the review Steve, much appreciated and we are delighted you'd recommend in the future.
★★★★★ 5/5
GoogleA huge shout out to Cheryl for her professional service and support during the letting process.
George · 13 April 2023
Agent replied
Thank you George.
★★★★★ 5/5
View AgentsFantastic
Nothing was ever too much trouble for Jonathan. He went beyond the call of duty and above. We would like to thank Jonathan for his personal approach and professional conduct throughout the sale which was quick and very effective.
Eloise · 10 January 2018
Agent replied · 11 January 2018
Thank you for your 5 Star Review via Rater Agent. All feedback is taken seriously and we very much appreciate it.
★★★★★ 5/5
GoogleCharters have been involved in selling my property. From start to finish, everyone at the Alton office have been nothing but professional, honest, patient and knowledgable. Would definately recommend them to anyone.
Jo · 30 December 2024
Agent replied · 23 December 2024
Great to hear, thank you Jo!
★★★★★ 5/5
View AgentsJonathan's positivity and good humour kept us sane
Having finally moved in after a particularly stressful, will we won't we, roller coaster ride I cannot thank Jonathan enough for cheerfully plugging away chasing solicitors and other estate agents along the chain until it all finally happened..
Eleanor · 16 January 2018
Agent replied · 17 January 2018
Thank you for your 5 Star Review. All feedback is taken seriously and this is much appreciated.
★★★★★ 5/5
GoogleCannot recommend Toby & the team at Alton enough. Very professional, friendly and full of enthusiasm. We were kept up to date throughout the process. Thank you everyone.PositiveResponsiveness, Professionalism
Heather · 20 June 2021
Agent replied · 19 June 2024
Thank you Heather!
★★★★★ 5/5
GoogleA very long and challenging sale was made better by the superb service from all the Charters team in Alton. From valuation to viewings to sales progression, it was a professional and well communicated service. Would definitely recommend Charters.
C · 1 September 2024
Agent replied · 9 November 2024
Thank you for the five-star review!
★★★★★ 5/5
GoogleI have been looking for a property in the Alton area and have been incredibly impressed with Lewis Pearce who has kept me posted on all new listings and have worked with me to find a property which will suit our short and longer term needs. I cannot recommend him highly enough, very professional, always polite and extremely good at his job. This man is an assetPositiveResponsiveness, Professionalism
Jane · 24 August 2022
Agent replied
Thank you Jane, this is much appreciated.
★★★★★ 5/5
GoogleVery impressed with the service we have received from Charters Estate Agents. They are a very professional and knowledgeable team. We have mainly dealt with Jonathan and Sarah and they are both very pleasant and easy to deal with and most importantly, get things actioned. We would highly recommend Charters to anyone looking for a great estate agent.PositiveResponsiveness, Professionalism
Liz · 24 August 2021
★★★★★ 5/5
GoogleA very long and challenging sale was made better by the superb service from all the Charters team in Alton. From valuation to viewings to sales progression, it was a professional and well communicated service. Would definitely recommend Charters.
Clare · 16 August 2024
Agent replied · 23 August 2024
Thank you for the five-star review!
★★★★★ 5/5
GoogleThe team at Charters we’re so efficient at finding our new home. We took a long time in a very slow market to sell our house through another agent and lost out on a lot of nice properties. Edward never lost enthusiasm, pace or his sense of humour and eventually we sold and he was right on the mark to find us our brilliant new home. I can’t recommend the company and Edward enough. He should instantly be elevated to the rank of CEO and a salary increase to suit. Thank you so much for your help.
Carol · 25 March 2020
Agent replied
Carol, thank you for a wonderful review, Edward has been passed this. His job title and salary increase comments have been noted!
★★★★★ 5/5
GoogleAs first time buyers we couldn’t have asked for anymore from sales manager Hayley. She is efficient, very friendly, knowledgeable and incredibly good at her Job. We could not recommend her highly enough!
Camilla · 28 July 2019
Agent replied
Dear Camilla, thank you for your review regarding Hayley and the Charters Alton office. We appreciate you taking the time to give us your feedback. Many thanks.
★★★★★ 5/5
GoogleVery pleased with the service received from Charters and in particular Sarah and Jonathan. Quick feedback, a good number of viewings and an offer within a reasonable amount of time. Everything you need.
T · 28 July 2019
Agent replied
Hi, thank you for leaving a Google Review regarding Charters Alton, and with specific reference to Sarah and Jonathan in branch.
★★★★★ 5/5
GoogleI would have to say, without doubt these guys are the best, most effective and efficient agents in Alton. Trust me we have tried a couple of the others and none were as proactive and determined as Charters in getting our property sold. They lined up 4 viewings for us immediately and we sold to the 3rd person that viewed. They are extremely knowledgeable, friendly and professional. I would 100% recommend them above any of the others. They really are a significant cut above the rest. They are a very approachable team and really do go above and beyond in terms of service. I really would not go anywhere else. Thank you to all at Charters.. excellent work folks!
Kelly · 15 December 2019
Agent replied
Thank you!
★★★★★ 5/5
View AgentsTop class. First rate service.
Communication is critical and Mike was absolutely first rate in this regard. The transaction was drawn out, buy Mike never wavered in his pursuit of a positive outcome and remained very professional throughout.
Highly recommended.
Jayme · 25 August 2017
Agent replied · 20 September 2017
Great 5STAR review for Mike at Charters Alton, thank you Jayme for your feedback it is much appreciated.
★★★★★ 5/5
View AgentsLocal knowledge
Justin is easy to deal with and knowledgeable. Importantly, his knowledge of the area through growing up there helped us decide that this is where we'd like to settle now that I'm returning to Hampshire.
James · 16 February 2017
Agent replied · 16 February 2017
Great feedback, thank you James. Just goes to prove how important local knowledge in a local business is! Thanks for the 5STAR endorsement of Justin and his Charters Alton team.
★★★★★ 5/5
GoogleAlways great friendly service. Look forward to using on our next purchase
James · 16 July 2025
Agent replied · 13 April 2026
Thank you! All the best!
★★★★★ 5/5
GoogleWe have recently brought and sold with Charters Alton. Edward, Jack and Richard have always been professional, knowledgable and friendly. The marketing is of a high standard and they have kept us informed at each step of the way. Feedback after viewings was constructive and prompt. Hopefully our future home is the forever one, though would definitely go to Charters again and would recommend their services.
Louise · 15 July 2022
Agent replied
This is much appreicated Louise and great to hear.
★★★★★ 5/5
GoogleFrom valuation to the sale of our property all the Staff of Charters have been thoroughly professional, helpful, courteous and a real pleasure to work with. They have kept us fully informed both prior to and with follow up to viewings, the …
Norman · 13 April 2024
Agent replied · 29 July 2023
Norman, thank you so much for the review. The team will be greatly pleased with this!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
