Trusted Agent profile · Alton, Hampshire
Verified
★★★★★
318 reviews across 2 platforms
Julius Caesar House, 66 High Street, Alton, Hampshire, GU34 1ET
Part of Charters, see every office.
Charters's office in Alton, Hampshire, at Julius Caesar House, is rated 4.9 out of 5 across 318 reviews on two platforms, including 200 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hayley has guided us through the stressful process of selling our property which has been our home for over 33 years. It took a few month to find the people who ...Read all 47 from sellers
Having viewed around 50 properties with various agents beforehand, our first experience with Charters provided us with a perfect new home. The house had just ...Read all 46 from buyers
Come rain or shine, Hayley would meet our prospective tenants on time and with a smile. Feedback was both prompt and an honest indication as to how the viewing ...Read the review from landlords
Buying or Selling? Renting or Letting? Pop in and say "HELLO"
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Alton office, from every platform, shown as written. First names only.
5/5
View AgentsExcellent service
Sarah has given us excellent service from the start! It's been an absolute pleasure buying our home from her! Highly recommend
Thank you very much for your 5 Star review regarding the service you have received, We take all feedback seriously and it is much appreciated.
5/5
GoogleWe have now used Charters Estate Agent twice in a short period. Each experience was different but the person that stands out a mile is Stephen Henry. He is heads above his colleagues , professional at every stage of our sales, highly recommendable, always keeping us informed. Charters overall service is commendable.
Thank you for taking the time to review the service you received.
5/5
GoogleVery patient and professional staff. Made the process easy. Would definitely recommend them.
That's so reassuring, thanks Patricia.
5/5
GoogleGreat service from start to end. Very helpful and friendly team. Highly recommend
Thank you!
5/5
View AgentsWhat a good agent!
Although we did not eventually buy though Justin we found him most helpful and informative about the properties we considered.
Ivan, thanks ever so much for your 5STAR endorsement of Justin even though Charters didn't have the house of your dreams, this time around... !!
5/5
GoogleThe team are really friendly helpful and professional. They seem to be taking all precautions with Covid19. I have dealt mainly with Sarah and Toby but Jonathan and Amy have also been onboard always with a positive and agreeable response.PositiveProfessionalism, Value
5/5
GoogleI thoroughly recommend the team at Charters, Alton. They really stand out as good, knowledgable agents in the area. A special thank you goes to Lewis, who has been brilliant. He really listened to our wish list and has been proactive throughout the whole process to help us secure our new home.
Thanks, Laura, for the review. It is much appreciated.
5/5
View AgentsExcellent
Justin was very professional, polite and provided excellent service., he was very helpful and is a credit to Charters.
Hello Julie and thank you for your 5STAR review of Justin at Charters in Alton. Your comments are gratefully appreciated. Thank you
5/5
View AgentsProfessional service
Justin has provided excellent service. He is very warm and professional. Very happy with the overall service. Nancy wang
Nancy, it is lovely to receive your delightful feedback on the service provided by Justin and Charters in Alton. Thank you for sharing.
5/5
GoogleI found Charters estate agents in Alton are fantastic, they have been so professional selling our house and finding a fantastic house for us to move into, they were also helpful on giving us professional removal company, I would recommend Charters in Alton to anybody, thank you Charters. David
Thanks David! The team will be thrilled with this review.
4/5
View AgentsExperienced and helpful
Mike and his team guided us through the process providing advice and direction in a timely manner.
Thank you Stephen for your review of Mike and his team at Charters Alton, we really appreciate your time and feedback.
5/5
GoogleOne less stressful thing to worry about during our house move. Everyone at Charters was polite and eager to move things along as smooth as possible. Special thanks to Stephen at the Sales Progression Team who looked after us.PositiveProfessionalism
5/5
GoogleThis is a real team of professionals who helped us quickly and easily arrange everything and move to our new home as soon as possible. This is our first experience of renting an apartment in UK, we were told …
Thanks for reviewing the service received. We are so pleased to hear you had a positive experience.
5/5
GoogleJack & Ed have been fantastic! Not only in the sale of our current property but also in finding our new home. We couldn't thank them enough for their thought and consideration throughout the entire process, as without them we certainly wouldn't have found our dream home.
Sam, thank you for the review!
5/5
GoogleI had the pleasure of having Jack look after our needs at Charters in Alton. It was lovely to have someone who understood your needs and provided that personal touch. It is only a shame that it wasn't him who found our perfect property.PositiveProfessionalism
Hi Yohan, Thank you for taking the time to write this review. It will be passed on to Jack and the team.
5/5
GoogleFriendly and responsive team. Quick and efficient comms. Kept informed of progress. No complaints. Would like to thank Jack and Sarah in particular for their help.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur experience of using Charters estate agent has been excellent throughout, from the initial valuation through to completion. Staff have always been professional and reliable, and have gone the extra mile at times to help facilitate our move. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hi Christine, Thank you so much for your review. It is appreciated.
5/5
GoogleWe had a lad called Jack to show us around a house on a viewing. Very presentable and answered our questions clearly as well as taking the time show us stuff we may have missed. Well worth having him as your guide.
We appreciate the feedback Phil, and so will Jack. Thank you.
5/5
GoogleFrom my first meeting with the Edward of the Charters team in Alton I was impressed by his energy and enthusiasm towards the task in hand, he has a genuine passion to get the job done. This positivity and passion extends to the rest of the team involved in sales lead management, sales support, viewing supervision, offer management, buyer approval, negotiation and progress chasing - the whole team were first class with very clear focus on getting the best for the seller. I can 100% recommend the Charters team in Alton.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI recommend Charters Estate agents of Alton and Jack Moore, who has been brilliant. He really listened to my requirements and has been proactive throughout the whole process, he came across very professional and very willing to help find a suitable property.
Michael, thank you for this review, Jack will be delighted and it is reassuring to hear.
1/5
GoogleI had seen a development on Rightmove with very few details with this agent and had to ask 4 times for more information which they said they were waiting for. So I asked them to at least send me what they had and meanwhile asked why the description of the development had failed to mention the town 1.5 miles away to which we received a mendacious answer. So we decided to drive 100 miles and have a look for ourselves and found exactly why the main town was not mentioned. Classic estate agency prevarication...
5/5
View AgentsGreat service
From the first viewing to the end of the process of purchasing, Sarah and Jonathan were a pleasure to deal with. Very helpful and understanding and always there to answer any query. I would wholeheartedly recommend this agency.
5/5
View AgentsExcellent service best estate agent ever used in sale of 10 houses
I found Charters in Alton to be exceptional estate Agent. They were efficient and through in the preparation of the documentation and the showing of potential buyers. Their follow up was prompt and informative. Our property was sold within a few weeks of it been put up for sale. I could not recommend them enough.
WOW - great endorsement measured against 10 house sales, thank you John. Ready when you are for #11?
5/5
GoogleCharters were very good right from the start. We sold and bought with them. The staff are always attentive, know their stuff and don't go in with the big sell which can sometimes put you off. I'd wholly recommend them.
Hi Wayne, thank you so much for your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Charters's Alton office has 318 reviews across two platforms: 200 on Google, 118 on View Agents.
Charters Alton is rated 4.9 out of 5 across all 318 reviews, and 4.9 out of 5 on Google from 200 reviews.
47 reviews from sellers, rated 5.0 out of 5 on average. For example, Frances wrote: "Hayley has guided us through the stressful process of selling our property which has been our home for over 33 years. It took a few month to find the people who ..."
46 reviews from buyers, rated 5.0 out of 5 on average. For example, Steve wrote: "Having viewed around 50 properties with various agents beforehand, our first experience with Charters provided us with a perfect new home. The house had just ..."
Yes. In The Trusted Agent 2026 awards: Charters, Alton won Trusted Agent; Charters, Winchester won Platinum; Charters, Farnham won Trusted Agent; Charters, ROMSEY won Trusted Agent.
Charters Alton, Julius Caesar House, 66 High Street, Alton, Hampshire, GU34 1ET.
