Trusted Agent profile · Alresford, Hampshire
Verified
★★★★★
174 reviews across 2 platforms
The Old Post Office, 17 West Street, Alresford, Hampshire, SO24 9AB
Part of Charters, see every office.
Charters's office in Alresford, Hampshire, at The Old Post Office, is rated 4.9 out of 5 across 174 reviews on two platforms, including 76 Google reviews rated 4.8.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have moved home a few times in recent years and can truly say that the efforts of Gary and his team in obtaining a successful offer for our current house ...Read all 38 from sellers
I have been looking for a property for a little while now, Lee from Charters Alresford is the ONLY agent who phones on a regular basis, he doesn't wait for ...Read all 40 from buyers
Administration of take on of my property for letting. Creation of brochure, contracts, explaining terms & conditions. Megan was very efficient, polite and ...Read the review from landlords
Serena went out of her way to work around our busty schedules and tight timescales to find us the perfect property and ensure we had more than enough time and ...Read all 5 from tenants
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Every review we hold for the Alresford office, from every platform, shown as written. First names only.
5/5
View AgentsGary Brown
Five star rating for a five star person. Cannot recommend highly enough. Have done business with Gary for many years now. Always a pleasure.
Thanks so much for your 5 Star Review, feedback is always much appreciated.
5/5
View AgentsExcellent, honest service...
I've had the pleasure of dealing with Matt and his team both as a seller and buyer and would happily recommend him without hesitation.
Paul, thank you very much for your 5STAR endorsement of Matt and his team at Charters in Alresford. We hope to be of service again very soon.
5/5
GoogleWe've recently moved to Alresford and Charters have been really helpful in supporting us find the perfect flat. Rob in particular has gone above and beyond supporting us to to find somewhere that suits us and has been nothing but friendly and welcoming at every stage of the way. We'd highly recommend Charters to anyone looking to move into one of their locations.PositiveResponsiveness, Quality, Professionalism, Value
Dear Rai, thank you for your review, this has been forwarded on to Rob and his team. All feedback is very much appreciated. Regards
5/5
View AgentsJob done!
A sale in 4 days at full asking price! Could not ask for more. Matthew Clark and his team did a great job.
Thank you Michael for your 5STAR review for Matt and his team at Charters Alresford, it is much appreciated.
4/5
View AgentsFriendly, professional and tenacious.
A very easy experience working with Megan. She reacted quickly to requests and was generous with her time. Very happy.
Thank you for your Review of Charters. We take all feedback seriously and it is much appreciated.
5/5
View AgentsFirst class service
Matthew and his team have been exceptionally helpful over the past few months and have provided us with a superb service.
Lee, thank you very much for your kind words in response to the service provided by Charters in Alresford. 5STARS much appreciated. Thank you.
5/5
View AgentsAbove and beyond the call of duty
Moving home can be one of the most stressful times in a person’s life. If you want an agent who will give you confidence and who you can trust to get the job done with minimal impact and utter professionalism - Charters are simply The Best. All I can say to the Alresford team is thank you - thank you - you are all fantastic.
Fantastic 5STAR review for the Charters Alresford Team, thank you Amber for your time and feedback, it is most appreciated.
5/5
GoogleWe asked the Alresford branch if they would be willing to do a letter drop for us as we were targeting a certain road that we wanted to move to; Alex arranged this for us and we found a house. From then on we had great support (regular / …
Barry, this is great to hear and thank you for taking the time to review the service you received. All the best moving forward.
5/5
GoogleRob & his team are simply the best Estate Agents I've ever dealt with (and I've dealt with a few). I can't recommend them highly enough. Simple things like returning a call when they promise to/ turning up on time etc. They've been a pleasure to deal with from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for this kind team review! Rob and the team will be very pleased ☺️
5/5
GoogleI am happy to write this review for Charters Alresford, especially the Sales Team. During the long drawn out process of selling due to several disappointments of buyers pulling out, the Sales Team continued to show prospective buyers around …
Frances, thank you for the review, it is much appreciated.
5/5
View AgentsHelpful, genuine and professional!
Serena couldn't have been more helpful from the start of the process! Warm, smiling and so genuine it was such a pleasure to have her look after us! When we had a problem in the final stages of the rental she was reassuring and quick to support us in our resolve to sort out! Thank you so much for a really positive experience.
Thanks Sandra, we are naturally very delighted that you had such a positive experience and we shall share your comments with Serena. With Thanks.
5/5
GoogleSarah was very helpful and is an excellent communicator. Rob Harper
Dear Rob, thank you for your review regarding Sarah.
5/5
View AgentsLee could not have been more helpful when I was downsizing. Nothing was too much trouble and he was always happy to obtain further information and make yet another appointment.! I am very pleased with the property that I eventually bought through Charters. Sue M
5/5
View AgentsGreat service
Gary gave us sound advice on the best way to market our property.
Thank you Alyson for your 5STAR review for Gary at Charters Alresford, we appreciate your time and feedback.
5/5
GoogleSarah provides an amazingly personal service, a huge difference to other estate agents. She actually hears what you are looking for and treats you as an individual. Not pushy, nice people, I really like this agency and can't recommend them high enough. Seem to get their hands on great properties too, not surprising given their professional approach.
Thanks Georgina, Sarah and our Alresford office will be delighted, thank you.
4/5
View AgentsGreat Agent
Sam was really proactive in helping us to find a new home.
Thank you Scott for your review for Sam at Charters Alresford, it is much appreciated.
5/5
GoogleI am leaving a review about Edward Kendall - estate agent of the Alresford branch of Charters. Firstly may I say what a charming young man he is and secondly how professional and knowledgeable he is. Edward's attention to detail is second to none. I would highly recommend him to any purchasers looking for a new home.
Dear Zoe, thank you for reviewing Charters Alresford, and in particular Edward. We will make sure this feedback is passed on to him and, again, thank you for taking the time to review your experience.
4/5
View AgentsVery helpful and proactive
Sam has been very helpful and accommodating with our house search.
Thank you Alice for acknowledging Sam at Charters Alresford, we appreciate your time and feedback..
5/5
GoogleI have been in conversation with Sarah over the last few weeks regarding our property needs and have very impressed with her efforts on our behalf. She has been extremely proactive without us feeling pressured whilst remaining very approachable and friendly. She has listened carefully to our needs and has been very helpful at all times.
Shirley, thanks for the feedback, it is great to have and it has been passed to Sarah
5/5
GoogleI am fairly new to the area and was very nervous with what estate agent could help me best with my next house purchase. I contacted Charters in Alresford for some advice. A very nice lady called Rebecca answered who was extremely welcoming …
Thanks Ross, this is great to hear and all the best for the future.
5/5
GoogleWe have found Charters to be a particularly good estate agent. They kept in touch with me regularly and were proactive in helping us with our house search. They were quick to respond to my emails and always professional in their approach. …
Sue, thank you for the review you have left, it is much appreciated.
5/5
View AgentsSo nearly got us the sale!
Charters have done an excellent job and so nearly got us a sale but unfortunately the buyer pulled out at the 13th hour! It was completely unexpected but no fault of Charters. They had been very proactive and continue to be so in getting us another buyer. Particular thanks to Jo. Hopefully we will get there in end.
Peter, bitter sweet but great to have such honest feedback even in the midst of disappointment. A true testament of the work done by our team in Alresford. Thank you.
5/5
View AgentsExtremely efficient and informative.
We were constantly updated as to viewing bookings and feedback, which was quite important to us and once an offer had been made both he and the rest of the team worked as hard as possible to bring the sale to a speedy conclusion. Liaising with solicitors and the purchaser.
Thank you John & Gaynor for providing us with a 5STAR review and positive feedback following your recent dealings with the Charters team in Alresford.
5/5
GoogleWe viewed a property with Rebecca Pearson who was warm, friendly, professional and helpful. She was very enthusiastic about the property, giving us time to view the property properly and answering all our questions. A lovely experience. Thank you.
Thanks for the review Alison, much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Charters's Alresford office has 174 reviews across two platforms: 76 on Google, 98 on View Agents.
Charters Alresford is rated 4.9 out of 5 across all 174 reviews, and 4.8 out of 5 on Google from 76 reviews.
38 reviews from sellers, rated 5.0 out of 5 on average. For example, Brian wrote: "We have moved home a few times in recent years and can truly say that the efforts of Gary and his team in obtaining a successful offer for our current house ..."
40 reviews from buyers, rated 4.9 out of 5 on average. For example, Jan wrote: "I have been looking for a property for a little while now, Lee from Charters Alresford is the ONLY agent who phones on a regular basis, he doesn't wait for ..."
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Ema wrote: "Serena went out of her way to work around our busty schedules and tight timescales to find us the perfect property and ensure we had more than enough time and ..."
Charters Alresford, The Old Post Office, 17 West Street, Alresford, Hampshire, SO24 9AB.
