Trusted Agent profile · Alresford, Hampshire

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Charters Alresford reviews

4.9

★★★★★ Excellent

174 reviews across 2 platforms

The Old Post Office, 17 West Street, Alresford, Hampshire, SO24 9AB

Part of Charters, see every office.

Charters's office in Alresford, Hampshire, at The Old Post Office, is rated 4.9 out of 5 across 174 reviews on two platforms, including 76 Google reviews rated 4.8.

Google logo

4.8 / 5

76

Reviews on Google

This office

View Agents logo

4.9 / 5

98

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers38 reviews

5.0 / 5 We have moved home a few times in recent years and can truly say that the efforts of Gary and his team in obtaining a successful offer for our current house ...Brian, 15 November 2017Read all 38 from sellers

Buyers40 reviews

4.9 / 5 I have been looking for a property for a little while now, Lee from Charters Alresford is the ONLY agent who phones on a regular basis, he doesn't wait for ...Jan, 23 November 2017Read all 40 from buyers

Landlords1 review

5.0 / 5 Administration of take on of my property for letting. Creation of brochure, contracts, explaining terms & conditions. Megan was very efficient, polite and ...Anonymous, 27 November 2017Read the review from landlords

Tenants5 reviews

5.0 / 5 Serena went out of her way to work around our busty schedules and tight timescales to find us the perfect property and ensure we had more than enough time and ...Ema, 18 March 2016Read all 5 from tenants

About Charters Alresford

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Reviews

Every review we hold for the Alresford office, from every platform, shown as written. First names only.

5/5

View Agents
Seller

Matt heads a knowledgeable and helpful team

The Alresford office of Charters headed by Matt Clark have proved to be extremely hardworking, helpful and knowledgeable and I would have no hesitation recommending them. In our case Matt's individual attention and intimate knowledge of all that was going on with our transaction was impressive indeed.

Robert · 29 November 2016

Agent replied · 29 November 2016

Thank you Robert for this wonderful testimonial and open recommendation to others of Matt and his Charters team in Alresford... 5STARS much appreciated.

5/5

View Agents

Very professional with exceptional local knowledge

Matt takes care of all our lettings in the area. He is very professional and has very good local knowledge. Matt also provides a lot of information for potential development opportunities in the area where his understanding of the market is second to none. Highly recommend.

Ollie · 31 January 2017

Agent replied · 31 January 2017

Many thanks Ollie for your great feedback on both Matt and Gary, based at our Charters Alresford office. They say knowledge is power - local relevant knowledge is more important still... Many thanks again for the 5STARS

5/5

Google

Rebecca has provided a reliable service during the move of my in-laws to Alresford. She responded to all calls and queries straight away, helping to facilitate a smooth moving process.

David · 22 April 2022

Agent replied · 30 July 2023

Thank you David, we appreciate the review and feedback.

5/5

Google

We bought a property through Charters and from the first viewing were very impressed. Helpful, knowledgeable and professional staff through the entire process. Thanks to all involved.

Ryan · 22 April 2022

Agent replied

Hi Ryan, Thank you so much for taking the time to write this review. It will be passed onto the team.

5/5

Google

Rebecca and Robert have been very helpful so far. Rebecca took us for a second viewing and offered great advice and guidance.PositiveProfessionalism

Caroline · 20 June 2021

Agent replied · 19 June 2024

Thank you Caroline ☺️

5/5

Google

We have found Sarah to be friendly, knowledgeable & above all professional in helping us find our next home. Nothing is too much trouble for her. Thankyou Sarah!

Carrie · 31 July 2019

Agent replied

Hi Carrie, this isn't the first time we've heard similar feedback regarding Sarah - she's a valuable member of the team.

5/5

Google

Rebecca Person has shown us around a few houses and we have always found her to be helpful and enthusiastic.PositiveProfessionalism

Patricia · 24 August 2021

Agent replied

That is good to hear, thanks Patricia

5/5

Google

Brilliant service from everyone at charters. All of the estate agents have been brilliant, very accommodating when we've wanted to see the property. - Josh and Sarah.

Barris · 24 August 2019

Agent replied

Thank you for your review and it is great to get such positive feedback.

5/5

Google

Excellent service from Sarah in my search for a new home. She has been extremely helpful and friendly while at the same time utterly professional.

Rose · 28 July 2019

Agent replied

Hi Rose, thank you for the review, this is very helpful to us. Many thanks

5/5

Google

We have just engaged with Charters Alresford and so far we can not fault their service 🙂 …

Ali · 22 April 2021

Agent replied · 19 June 2024

Ali, thank you for the review, this will be passed to Rebecca. Thank you for taking the time to give feedback.

5/5

View Agents
Seller

Value for Money

Best Estate Agent I have dealt with for Property transactions. Appropriate email communications of visits, regular phone updates and excellent management of buyer. Highly recommended. James Clarke

James · 17 March 2016

Agent replied · 18 March 2016

James, thank you for the 'Best Estate Agent' endorsement! We strive to be the best communicators around within our business, as there is no excuse not to provide our customers with service! Thank You.

5/5

View Agents
Seller

Effective friendly professional service

We found the team at Alresford thoroughly effective and professional they were helpful in every way and we're always ready to listen. We always recommend them.

Sandra · 2 December 2015

Agent replied · 24 March 2016

Thanks for the great feedback Sandra.

5/5

Google

Edward has always been professional, proactive, great at communicating and has much tenacity to try and find me the right property!

Liz · 28 July 2019

Agent replied

Thanks Liz, we hope things are going well.

5/5

View Agents

If I were selling or buying in the Alresford area, I would look no further!

Pro-active, friendly and professional are just a few words to describe the Charters team. Always welcoming, they are driven and enthusiastic.

Sally · 16 November 2016

Agent replied · 17 November 2016

Great review, thank you Sally. Wonderful feedback on the Charters Alresford team - many thanks for sharing and endorsing us with 5STARS.

5/5

View Agents

I highly recommend Charters in Alresford, Hampshire

The whole team have been hard-working, efficient and reliable, cheerful, "can do" and always did what they said they would do.

Romney · 24 March 2016

Agent replied · 31 March 2016

Thank you kindly Romney for the great feedback on our Alresford team, following your recent move. Good luck and best wishes in your new home. Thanks.

5/5

View Agents
Buyer

Job Well Done!

Charters have always met and exceeded my expectations whenever i have had dealings with them.

KW · 2 December 2015

Agent replied · 24 March 2016

Thanks for the praise!

4/5

View Agents
Buyer

Good

The charters team kept the sale on track and managed expectations well.

Georgina · 23 November 2017

5/5

Google

Rating only, no written review.

Ivana · 22 April 2022

Agent replied

Thank you for the five stars.

4/5

Google

Rating only, no written review.

Natalie · 19 November 2019

3/5

Google

Rating only, no written review.

Michele · 23 October 2019

5/5

Google

Rating only, no written review.

Charters · 28 July 2019

Agent replied

Thank you?!

5/5

View Agents

listened to our need, understood the brief and so far delivered

Rating only, no written review.

Matt · 5 April 2017

5/5

View Agents
Seller

Professional and personable with valuable market insight

Rating only, no written review.

Helen · 16 July 2016

5/5

View Agents
Buyer

Professional, reliable, caring extremely accommodating

Rating only, no written review.

Louise · 3 December 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Charters's Google reviewsLeave Charters a review

Questions about Charters Alresford

How many reviews does Charters Alresford have?

Charters's Alresford office has 174 reviews across two platforms: 76 on Google, 98 on View Agents.

What is Charters Alresford's rating?

Charters Alresford is rated 4.9 out of 5 across all 174 reviews, and 4.8 out of 5 on Google from 76 reviews.

What do sellers say about Charters Alresford?

38 reviews from sellers, rated 5.0 out of 5 on average. For example, Brian wrote: "We have moved home a few times in recent years and can truly say that the efforts of Gary and his team in obtaining a successful offer for our current house ..."

What do buyers say about Charters Alresford?

40 reviews from buyers, rated 4.9 out of 5 on average. For example, Jan wrote: "I have been looking for a property for a little while now, Lee from Charters Alresford is the ONLY agent who phones on a regular basis, he doesn't wait for ..."

What do tenants say about Charters Alresford?

5 reviews from tenants, rated 5.0 out of 5 on average. For example, Ema wrote: "Serena went out of her way to work around our busty schedules and tight timescales to find us the perfect property and ensure we had more than enough time and ..."

Where is Charters's Alresford office?

Charters Alresford, The Old Post Office, 17 West Street, Alresford, Hampshire, SO24 9AB.

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