Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI recently bought a house (and viewed a number of others) marketed by Your Move.
On each occasion the staff were information about the properties and I was highly impressed with their professionalism in what a challenging time immediately post-lockdown.
Callum in particular went above and beyond to keep things simple and very proactive.PositiveQuality, Professionalism
Fraser · 22 June 2021 · Your Move Dalkeith
Agent replied · 21 June 2024
Hi Fraser, thanks so much for your lovely review. We are delighted to be able to help you in finding your new home.
★★★★★ 5/5
GoogleI have recently had the pleasure of dealing with Andrea, Lisa and Alasdair at "Your Move" Dalkeith and found them to be not only polite, professional and efficient but amazingly personable too. They have made the process of viewing and buying a property an absolute delight.PositiveResponsiveness, Quality, Professionalism, Value
Kerrie · 22 June 2021 · Your Move Dalkeith
Agent replied · 21 June 2024
Thank you so much for the lovely review Kerrie! We really hope that you are happy in your new home.
★★★★★ 5/5
GoogleAndrea was so friendly and helpful answering any questions I had about the property I was purchasing from Your Move Dalkeith. When it came time to collecting my keys I was in a bit of a bind as I could not get into their office in Dalkeith and Andrea kindly offered to drop the keys off at my home even though they where due to close soon... I cannot thank her enough for the amazing customer service!!PositiveProfessionalism, Value
John · 22 June 2021 · Your Move Dalkeith
Agent replied · 21 June 2024
John, thanks so much for taking the time to share your experience. We hope you're settling in to your new home.
★★★★★ 5/5
GoogleWe have nearly completed our first home purchase via YourMove Dalkeith. From first contacting the agency, we had completed a virtual viewing, real-life viewing, putting down an offer and having this accepted within five (yes, five!) days. Callum at YourMove has been responsive and proactive in helping us at every step. YouMove also put us in touch with a mortage broker Vincent Keane at Embrace, who helped us navigate a mortgage application and associated insurances as well as the Scottish Government First Home Fund application, all of which were swiftly approved with astonishingly little hassle to us. This team is a well-oiled machine and I can't recommend them highly enough, particularly for clueless first-time buyers such as ourselves.PositiveResponsiveness, Professionalism
Marja · 22 June 2021 · Your Move Dalkeith
★★★★★ 5/5
GoogleVery responsive and professional agency. Natalie has been helping me as a new landlord to get through all the legal hurdles. She got my property advertised quickly and estimated the rent accurately, so that it rented out within 2-3 weeks. Online portal for landlords is a bonus. Thank you and keep up the good work!PositiveResponsiveness, Professionalism
Maciej · 22 June 2021 · Your Move Dalkeith
★★★★★ 5/5
GoogleWe recently sold two properties in Dalkeith and luckily chose Your Move estate agents. Lisa, Callum, Andrea and Alistair were very excited by our properties and sold both within a week of going on the market. Nothing was too much trouble to them as we were clueless in how this process worked they were calm when we were anxious and indeed the after sales service is just as good as the selling which is a rare commodity in these times. So once again thanks you are a rare breed.
Donald and Jane GreavesPositiveResponsiveness, Quality, Professionalism, Value
Donald · 22 June 2021 · Your Move Dalkeith
★★★★★ 5/5
GoogleThe property market is a minefield (especially to those making their first sale or purchase)!
After obtaining 4 Estate Agent reviews (for piece of mind and whole of market offering), from the moment Lisa “YourMove” entered my property, I knew she would be the perfect fit for my needs. So personable and cheery, she knew everything about the area, answered any questions right away and didn’t take up unnecessary time.
It is my belief that the team at “YourMove” are second to none. The fees were clear and value for money considering the service received. Upon appointment, I received a call almost daily with regular updates on media packs/sale boards and this was followed up with regular viewings, notes of interest and within a couple of weeks, the sale of my first home. The team of Lisa, Alasdair, Callum and Andrea deserve gold stars! I even received a thoughtful phone call from Andrea first thing on my closing date to wish me good luck. You don’t get that service anywhere else.
I was so overwhelmed by the efficient and knowledgeable team that I would highly recommend them to anyone.
My partner and I believe that YourMove have found / or will find our dream home. Fingers & Toes crossed for good luckPositiveResponsiveness, Quality, Professionalism
Siada · 22 June 2021 · Your Move Dalkeith
Agent replied · 21 June 2024
Thank you so much for the excellent review Siada! We are so glad we got the opportunity to help you sell your first home and hopefully find you the dream home!
★★★★★ 5/5
GoogleWe recently sold our home within two weeks with Your Move Dalkeith. This was the first time I had sold a property, the team explained the process clearly and kept in touch with us throughout. We dealt with Lisa, Andrea and Callum regularly and they were very friendly, approachable and professional. Highly recommend Your Move Dalkeith! 🏡🏡PositiveResponsiveness, Professionalism
Lesley · 22 June 2021 · Your Move Dalkeith
Agent replied · 21 June 2024
Thank you so much for the excellent review Lesley. Glad we were able to help you with the sale of your first property.
★★★★★ 5/5
GoogleI have had many dealings with this highly efficient and professional estate agency office based in Dalkeith.
In particular Callum Lancaster, who has a vast wealth of property knowledge, conducts himself in a excellent manner and is extremely helpful. He is happy to go out of his way for clients and i have absolutely no problem recommending him to anyone in the industry.
Look no further if selling your home or looking to move up the property ladder.
Thanks!PositiveResponsiveness, Quality, Professionalism, Value
Matt · 22 June 2021 · Your Move Dalkeith
Agent replied · 21 June 2024
Thank you so much for the excellent review Matt. Always great to hear such positive feedback about the team!
★★★★★ 5/5
GoogleWhile it is not easy during lockdown and not everything goes to plan. I must say Scott Garvie at Leith office has been most helpful and down to earth. Willing to go the extra mile with a professional and helpful attitude. Ensuring buyer visits regardless of lockdown or weather.PositiveResponsiveness
David · 21 June 2021 · Your Move Leith Walk
Agent replied · 20 June 2024
Hi David, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and how we were able to assist with selling your property.
★★★★★ 5/5
GoogleSo, lets start that we managed to sell within 2days of viewings, 3 viewings in total and 2 offers on the table.
Conversion rate for yourself to consider.
Team is responsive, polite, and great to work with along the sale you arranging to complete.
Committed, positive, engaging, professional.PositiveResponsiveness, Quality, Professionalism
Jonas · 21 June 2021 · Your Move Leith Walk
Agent replied · 20 June 2024
Hi Jonas, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and how we made the process of selling easier. Great result all round.
★★★★★ 5/5
GoogleCouldn't be happier with the exceptional service and support I have had from the team, in particular Scott and Maya who have been absolutely amazing at helping me organise the sale of my flat and subsequent purchase of my first house. Couldn't have done it without them, highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Fe · 21 June 2021 · Your Move Leith Walk
Agent replied · 20 June 2024
Hi Fe, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and how we were able to assist with selling your property and purchasing a new property.
★★★★★ 5/5
GoogleWe’ve had a fantastic experience with your move. The team have been incredibly helpful and supportive during the purchase of our house. They’ve fitted in extra viewings and had all questions answered quickly. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value
Anna · 21 June 2021 · Your Move Leith Walk
Agent replied · 20 June 2024
Hi Anna, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and how we made the process of buying easier.
★★★★★ 1/5
GoogleInitially hard to get hold of to arrange a viewing, took several calls before getting through to someone. Weren't very knowledgeable in the property but did take away questions to get back to me, however, I did have to remind them about a few. Constant emails on property's that might suit me even though i had already had an offer accepted on one via them. Tried unsubscribing multiple times and every time i seem to be back on their mailing list even after my property purchase has now been complete for over a month and has led me to actually leave the poor review they deserve. Worst of all, on the day of keys collection I turned up to met by a closed branch an hour and a half earlier than their actual closing time and was left hours without any way to contact someone from that specific branch before finally being told no I would have to come back tomorrow to get the keys. Luckily I had somewhere to go that night but would hate to think what someone who didnt would do in that situation. Tried to push blame to the solicitor but ultimately they should be diligent enough to know when a property they are selling is due to close and give people prior notice they will be shutting earlier than their official hours if that is the case.NegativeResponsiveness, Quality, Professionalism
Blair · 21 June 2021 · Your Move Leith Walk
★★★★★ 5/5
GoogleFantastic service from start to finish on the sale of my home. Maya from leith walk branch was a pleasure to work with from keeping me up to date on viewing and completion of my sale. Maya was always cheerful and took time to ask how myself and my family were doing, such a fantastic personal service I couldn’t recommend Maya high enough.PositiveProfessionalism
Karen · 21 June 2021 · Your Move Leith Walk
Agent replied · 20 June 2024
Hi Karen, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and we pride ourselves with that personal touch. It was a pleasure to assist you with the sale of your property.
★★★★★ 5/5
GoogleGreat experience, straightforward to deal with. This is not just real estate agents who call you to confirm an appointment or update that property sold or rented; they will go an extra mile to help you. They can help you to get the property suits you. Especially big thank you to Alina, she calls us with the bad news that the property is under offer, but after few days she called us back saying that there is a diamond on the market and might be interested. Now we have an offer accepted, all the process made by them so simple. If you are in the market and looking to sell, rent or buy the property YouMove is the answer. Your time and professionalism are appreciated.PositiveResponsiveness, Quality, Professionalism, Value
Deividas · 21 June 2021 · Your Move Leith Walk
Agent replied · 20 June 2024
Hi Deividas, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and thrilled to assist you with the purchase of the property.
★★★★★ 5/5
GoogleThis is our first experience being landlords and I am so glad that we have chosen Your Move - Leith Walk branch! Since the first viewing everything went smoothly, we were always updated and satisfied with service. Our letting agent is Leona Forshall who is always available, reliable and went all beyond to get everything done on time and with no stress. You can imagine how it is worrying to rent your property but having Leona on board I knew that it will be alright! Thanks to her professional experience and amazing skills we got nice tenants who enjoys our flat that means happy landlord and happy letting agent! Thanks a lot Leona and YOUR MOVE team! Highly recommended! :)PositiveProfessionalism
Natalia · 21 June 2021 · Your Move Leith Walk
★★★★★ 5/5
GoogleFirst time with Your Move and absolutely brilliant service I’ve received. Staff are all friendly and calls are always answered very quickly by Scott. A fantastic experience with Maya who was dealing with my case. She is always helpful and responsive, gave me a lot of help during the process. Thanks Maya and the team, would highly recommend Your Move if you are choosing your Estate Agent.
Jo · 21 June 2021 · Your Move Leith Walk
★★★★★ 5/5
GoogleYour Move gave a friendly and professional service. My calls were always answered quickly, and Maya kept me up to date at all times. My Your Move account was easy to access, and enabled me to track the viewings, offers, and sale. It was a sale that had some challenges, which Your Move rose to. I would recommend using Julie Anne and her team,. Maya my appointed person, was always on the ball, and went above and beyond at times. I was given an excellent solicitors too, Carey Hughes, who are also helping me with buying my new property. also was slightly cheaper than the other quotes, but the service was excellentPositiveResponsiveness, Quality, Professionalism, Value
Karen · 21 June 2021 · Your Move Leith Walk
Agent replied · 20 June 2024
Hi Karen, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and how we were able to assist with selling your property and purchasing a new property. Please do not hesitate to contact us shall you need any further assistance in the future.
★★★★★ 4/5
GoogleFriendly and efficient team with good communication throughout sale process. Pleasure to deal with.PositiveResponsiveness, Quality, Professionalism
Penny · 21 June 2021 · Your Move Dalgety Bay
Agent replied · 20 June 2024
Penny thank you for your kind words, we were happy to be able to assist with the selling of your property - that pleasure was equally ours. Wishing you all the best for the future - George and the Your Move Team.
★★★★★ 4/5
GoogleAlthough I have not been a client of Yourmove Dalgety Bay, I have recently purchased a house from one of their clients.So in this limited capacity, I have found the staff to be helpful & courteous.PositiveResponsiveness, Professionalism
Alastair · 21 June 2021 · Your Move Dalgety Bay
Agent replied · 20 June 2024
Thank you Alastair for your kind comments and we hope you enjoy many happy years in your new home. We loved selling such a beautiful home.
★★★★★ 5/5
GoogleThe rental process was walked through with me by Matthew and the communication was fantastic all through the process. I would highly recommend Your move for and rental property.PositiveResponsiveness, Professionalism
Marty · 21 June 2021 · Your Move Dalgety Bay
Agent replied · 20 June 2024
Thank you for your comments! I am delighted we were able to help with the occupation of your property!
★★★★★ 5/5
GoogleScott at Your Move Dalgety Bay has superb knowledge of the market in the area and is always willing to help and answer questions.
Nothing is too much trouble for him.PositiveResponsiveness, Professionalism
James · 21 June 2021 · Your Move Dalgety Bay
Agent replied · 20 June 2024
Thank you James for your your feedback regarding Scott. We agree and hope that Scott helps you secure your perfect home. George & Your Move Team
★★★★★ 4/5
GoogleYour Move sold my house in 7 days. All the staff was were friendly and knowledgeable. Would use them again if we ever moved.PositiveProfessionalism
David · 21 June 2021 · Your Move Dalgety Bay
Agent replied · 20 June 2024
Thank you David for your wonderful feedback and I hope you both have settled in to your new home. Hope to see you very soon. George and all the Your Move team.
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