Trusted Agent profile · Devon, Hampshire, Cornwall and more
Verified
★★★★★
3,014 reviews across 11 offices and 3 platforms
Your Move Edward Rose has 11 offices, in Newton Abbot (two offices), Southsea (two offices), Plymouth, Camborne (two offices), Southampton (two offices) and Waterlooville (two offices) (Devon, Hampshire, Cornwall and Portsmouth). Together they have 3,014 reviews on three platforms, rated 4.6 out of 5 overall.
2,995
Reviews on Google
All 11 offices
7
Reviews on Facebook
All 11 offices
12
Reviews on Yell
All 11 offices
Your Move Edward Rose's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleEmma was so helpful, in a time where everything can be so stressful, Emma was so kind and understanding. Made the whole process so much easier and quicker!PositiveResponsiveness, Quality, Professionalism
Thank you Victoria for your review this is much appreciated. Emma is a valued member of the team and overwhelmed with all the recent reviews. Thank you and good luck in your new home.
5/5
GoogleI would like to thank Emma, she always reply to my queries and very very helpful. The process is on point and they will help you in every step. Keep up the good work x
5/5
GoogleI highly recommend Your Move agency and Emma Walker as your agent. She is a great help with all the details and procedures, very professional, knowledgeable and friendly:)
5/5
GoogleGreat Service from all involved in the sale of our property. Kept us updated and couldn't do enough if we needed anything. Would highly recommend. Thank you for everything
5/5
GoogleGreat help and service from a lovely lady called Emma, quick responses to the questions me and my girlfriend had and very knowledgeable of locations and the whereabouts of where everything is. Overall excellent service, help and a smile every time!
4/5
GoogleOverall had fantastic service from Libby at your move, she kept me updated throughout the process and nothing was too much trouble for her she was amazing, however on the day I was collecting the keys it was a shambles, I was kept waiting in the office while they tried to contact the person who had taken the keys to do the inventory check, then they told me to go for a walk for 20 mins and when I returned they said they couldn’t contact her and gave me the keys from their drawer nearly an hour and half after I arrived
Thank you for the feedback , this is very important to us. Apologies you had to wait for the keys ,however ,we did not confirm a time for you to collect the keys as we were waiting for the Inventory to be conducted, therefore the wait could have been avoided. As we were aware you were waiting, we decided to give you our maintenance set of keys rather than waiting longer for the Inventory clerk to return with your set of keys. Hope you have now settled in ok - All the best in your new home.
1/5
GoogleI rent a property through this agent. There are many defects including the combi central heating. I emailed the defect list to the agent on 7 Oct 2021. Until now (2 Dec 2021), no one comes to clear the defects. The engineer "inspected" once that all the defects I had emailed to the agent with clear photos and details description. During this period, at least 13~15 emails I sent out for the defects. My family and I also called more than about 40 times. Most of the time give me no response (both through tel/email). There are so many excuse. The agent will tell the landlord and tell me to wait. The engineer specified by the landlord is busy to come. No parts. The agent tell me to urge the landlord and engineer. The "landlord" tell me that I should not contact her and her engineer told her that no defects need to be retified. Today, the combi central heating is totally breakdown. The agent tells me the same excuse and tell me that the engineer will come on Saturday?! So ridiculous any human can live without hot water and heating in 3 oC for 3 days? Reply the below reply from your move dated 3/12/2021: There were 2 engineer who both came once separately for inspection and report the defect to me. Your staff and the "landlord" told me that null need to follow! Now, I don't care the complicated relationship between your party. I just know your move is the sole representative of the property. No one formally tell me who the landlord is! I just know urging you for the maintenance of the defects. RUBBISH!NegativeQuality
Thank you for your comments. An issue with the boiler was reported to us. As the Landlord has their own Gas Engineer, we report direct to the Landlord who in turn instructs the engineer. I understand the engineer has visited the property numerous times and is waiting for a part to arrive to fix the problem. Unfortunately waiting for the part to arrive is out of our hands. We have also personally attended the property to try and help with any issues you have at the property and have always communicated effectively with you by telephone. I hope this matter is resolved shortly.
5/5
GoogleWe have been dealing with Emma from the waterlooville branch who has been fantastic at getting back to us about information we needed. So far we have had excellent service whilst looking for a rental. Samantha
5/5
GoogleBIG Thank you to Emma. She was very helpful. We are so excited to move in to our new place. Thank you Your-Move Waterlooville Team.
Thank you Hilary for your feedback, this is most important to us
5/5
GoogleThank you once again Your Move team at Waterlooville for the great service you have given my Son and Daughter in law in managing their property over the last few years. Excellent advise and service, would highly recommend.
5/5
GoogleEmma was fantastic, from taking us to several viewing to finalising our move and getting us moved in. With a very short deadline she got it all done and made it as stress free as possible for us. Couldn't recommend more.
5/5
GoogleIzzy is always cheerful and helpful, she has made the buying of our property so easy. I am aware she has only been with the company for a short while but I’m sure she is an asset already, I wish her every success in her career.
5/5
GoogleOn what was a slightly difficult purchase, Louise and Sharon at Your Move Waterlooville branch, had our backs from beginning to end. They went over and above to support us throughout the whole purchase right up to Exchange of Contracts and we are so grateful for all the effort they put in on our behalf. Thank you.PositiveResponsiveness, Professionalism
5/5
GoogleEmma was amazing, she said she would find us tenants and within a couple of days, she had found the perfect tenants for us 😊. Emma was friendly and helpful throughout and we would highly recommend her! …
5/5
GoogleThank you, to the team at Your Move - Waterlooville and Libby for all the help you provided from the first visit to move in day. She has been very helpful, friendly, professional and patient. Will definitely, recommend Your Move - Waterlooville to friends and family. Thanks again Libby!!PositiveResponsiveness, Professionalism
Thank you Daniel for your kind words, Libby is a valued member of the team and appreciates the review very much.
5/5
GoogleCouldn’t thank Louise enough for helping us find out first family home! Everything so straight forward. all the hard work was done by them and Louise kept us in the loop of what was going on the whole time. I’m surprised they weren’t fed up of us after asking to view the property various of time at the latest time possible but louise was more than happy to accommodate us. Couldn’t of asked for more! Thank you! We are super excited to be moving in to our first homePositiveProfessionalism
5/5
GoogleEmma was very quick and efficient with her support in getting all the documents and confirmations together for the flat. I feel the process was very smooth with no stress and if I had any questions at anytime, Emma was there to answer. Very professional.
Thank you for your feedback Ashley, this is very much appreciated
4/5
GoogleWe experienced a very good service from Sharon and Louise who understood our requirements and supported us all the way. We would have no hesitation recommending Your Move Waterlooville to any one looking to move within the area. Thank you very much.
5/5
GoogleOur first move and Libby W from Your Move made this stressful time completely stress free! She answered every question and concern we had and never kept us waiting! She’s extremely attentive and considerate and we’re so happy we got to move with Libby.
Thank you for your feedback, this is very much appreciated
5/5
GoogleJust bought a flat through Isabelle, she was friendly and professional and made the whole process very easy for my mum who is in her 70s and easily gets flustered. All correspondence with Isabelle has been followed up in a timely manner and nothing is too much bother. An asset to Your Move.
5/5
GoogleVery grateful to Isabelle for meeting me to view a flat in Waterlooville, not once but twice! She was very attentive and helpful with any questions that were asked. all in all I can't fault my experience with herself and the Waterlooville branch of Your Move!
Thank you very much for your feedback.
5/5
GoogleCarly and Emma have provided us with an extremely professional service, guiding and supporting us seamlessly through the process of renting as first time landlords. Nothing is too much trouble and we are delighted with the very positive outcome. Thank you both.
Thank you very much for your feedback, this is very much appreciated
5/5
GoogleOur experience with Your Move has been good so far. Emma helped us find the flat we wanted and she's guided us through the process in a very professional and friendly way, responding promptly to our queries and providing clear information. Thank you
Thank you for your feedback, this is very much appreciated
5/5
GoogleI have been dealing with Libby from your move and have to say from day one has been nothing but exceptional. I had a short window to find a property as was starting a new job and moving area. Libby was a constant source of comfort in what was a a tight and stressful timeline to move. She answered my many questions thoroughly and was always willing to go the extra mile. She did this with a smile and saw me through to getting a lovely home up until the day I moved in. I really cant thank her enough.
Thank you Juliet for your feedback, this is most important to us. Good luck in your new home
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Edward Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Edward Rose and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 5 Gold across five branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Newton Abbot has the most, with 439 reviews rated 4.7 out of 5, followed by Your Move Southsea with 390.
The 11 Your Move Edward Rose offices, by town:
Yes. In The Trusted Agent 2026 awards, Newton Abbot won Trusted Agent. At EA Masters 2025 its branches won 5 Gold awards.
