Trusted Agent profile · Devon, Hampshire, Cornwall and more

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Your Move Edward Rose estate agents in Newton Abbot, Southsea, Plymouth and 3 more

4.6

★★★★★ Excellent

2,944 reviews across 11 offices and 3 platforms

www.your-move.co.uk

Your Move Edward Rose has 11 offices, in Newton Abbot (two offices), Southsea (two offices), Plymouth, Camborne (two offices), Southampton (two offices) and Waterlooville (two offices) (Devon, Hampshire, Cornwall and Portsmouth). Together they have 2,944 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,925

Reviews on Google

All 11 offices

Facebook logo

3.9 / 5

7

Reviews on Facebook

All 11 offices

Yell logo

2.7 / 5

12

Reviews on Yell

All 11 offices

Reviews may appear on more than one platform.

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Our offices

Your Move Edward Rose's 11 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Your Move Edward Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Your Move Edward Rose office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Great to speak to an estate agent that doesn't just try and talk you in to something.

Clair · 30 July 2019 · Your Move Southampton

5/5

Google

Lydia Thornley handled my recent land purchase with complete professionalism. I will be very happy if she handles any future purchases that I may undertake.

Steve · 30 July 2019 · Your Move Southampton

5/5

Google

All good, supported through the process

Pavlos · 30 July 2019 · Your Move Southampton

5/5

Google

Fantastic service, Helen was especially helpful, would highly recommend you use them.

Sophie · 30 July 2019 · Your Move Southampton

5/5

Google

Great customer service walking into the office, glad Richard is back and looking forward to renting through Your Move Southampton Geoff

Geoff · 30 July 2019 · Your Move Southampton

5/5

Google

Victoria came and valued my property and I was very impressed with her, she gave a good 1st impression so decided to go with them. We managed to achieve just over the asking price on the first day of viewings, the open day made things easy, as we only had to worry about keeping the house tidy once, with the kids was always going to be a hassle. The whole process from viewings to exchange was less then 50 days which was a god send as I was relocating with work, Louise who chased the sale for me was superb and kept me updated when their was a few issues because of solicitors, I would highly suggest you give them a try

Dr · 30 July 2019 · Your Move Southampton

5/5

Google

Charlie and his team showed exemplary customer service and expertise when dealing with a particularly specialised transaction. Would be happy to recommend and use again in the future.

Rob · 30 July 2019 · Your Move Southampton

5/5

Google

Charlie and his team at Your move Southampton were very efficient and helpful throughout my house move. They kept me informed throughout the whole experience. Very professional but also personable. Lovely welcome when you pop into the office too.

Shelby · 30 July 2019 · Your Move Southampton

5/5

Google

I am generally hesitant to write a review on a company because they have different standards of service each time i visit. HOWEVER! i feel i really must write this review to commend an employee called Luke Blackburn who has been absolutely amazing from the get go. Luke has gone above and beyond every time i visit the branch! I was actually so impressed I rent my current property through Luke, who has guided me through every step and made sure i am fully understanding and ok with anything happening before allowing it to go ahead. I would definitely recommend going to Your Move in London Road - just ask for Luke!!!

Ben · 30 July 2019 · Your Move Southampton

5/5

Google

I recently used yourmove Southampton to help me source a flat for rental, George Day in particular was extremely helpful and his knowledge of the game was second to none. I would definitely use this company again for a hassle and stress free service. Highly recommended.

Aaron · 30 July 2019 · Your Move Southampton

5/5

Google

I would like to thank George very much with his assistance helping us to find the perfect property in what was a very sensitive situation for me. George certainly went over and beyond and could not of been more helpful. Really great guy and is a credit to your office. Thanks again George for all your help, you'll go far. Julie Lodwidge

Julie · 30 July 2019 · Your Move Southampton

5/5

Google

As a foreigner and newcomer, I had to rent a flat to settle down as soon as possible, so I walked in almost half of the agents around London Rd. Finally, with the help of Your Move, I found a lovely flat and moved in smoothly. Hayley, an experienced staff of Your Move Lettings, is always helpful and patient along the whole process. I'm highly impressed by her efficiency and passion. She also told me a lot of useful information about the community and city. I feel lucky to choose this reliable agent.

Ting · 30 July 2019 · Your Move Southampton

1/5

Google

Arrogant & unprofessional, with companies like this it is no wonder that estate agents have such a bad reputation. I was given a viewing appointment time of 12noon, arrived on time with no sign of the agent. After 5 mins the agent appeared from the property and approached me calling me by a wrong name, it was the name of another client waiting to view the property. Your Move had arranged for several people to arrive all at the same time! Treating us all like cattle, so unprofessional. I believe that this is a pressure selling tactic, such an unprofessional approach when they are potentially asking the client to agree a contract of £9600.00 per year and yet they don't respect you enough to give you a one on one appointment... I wonder if the landlord who is paying this company are aware of their tactics? I expect not. Unsurprisingly the agent didn't apologise just ignored me and move other client into the property. Incompetent sales agent, who obviously failed as a 2nd hand car sales person, picked the wrong client. Little did she know that I would have signed today and paid all the rent up front.... Your Move ... You Loose! Will never recommend you to anyone.... Two Bit Unprofessional Operation. The industry and customers will be better off without your company in it.

Simon · 30 July 2019 · Your Move Southampton

Agent replied

Hi Simon, Firstly I am sorry that you feel this way. It is never our intention to make a customer feel let down. So that we can investigate further, could you please provide some more information about your experience? Please email salescomplaint@your-move.co.uk (for sales) or custrelationslett@your-move.co.uk (for lettings) and include your property details and the branch that you dealt with. Kind regards, Your Move

1/5

Google

Dishonest and Unethical. Myself and my wife were looking for a 12 month lease in Southampton. We found an ideal property but was told by the agent that a 6 month lease would be offered initially with the view to extend to 12 months. This, I was told, was necessary to protect the landlord from potentially bad tenants. We accepted this information and signed a 6 month lease, only to find out approximately 2 weeks into the tenancy that the house was already on the market for sale! The only way we found out is because we were asked by the sales team to give an appropriate time for a viewing. This obviously caused my family alot of stress as we have a baby and a dog, and stability was a big factor for us when obtaining a lease. This was not considered by the agent who clearly misrepresented us by either being dishonest or unethical in her approach to arranging the contract. To make things even worse, they charged us £342 for their 'services' in arranging a rental contract that was clearly unsuitable. We would not have signed the agreement if we knew that the house was for sale. This whole experience has caused my family much anxiety and stress in not knowing whether we will need to relocate AGAIN in a few months. I hope that someone will read this and decide against doing business with them.

Paul · 30 July 2019 · Your Move Southampton

Agent replied

Hi Paul, We understand your concerns and we understand that your complaint has already been escalated to stage two of our complaints process. We appreciate your feedback as we are constantly aiming to improve our levels of customer service. If you have any further questions or require further help then please get in touch with the Southampton branch. Kind regards, Your Move

4/5

Google

Have just moved into a great flat through Your Move. Everyone at Your Move was very helpful throughout the entire process and were quick to give advice or other options when needed. Hayley was managing our move and she was brilliant. Your Move offer help setting up bills and council tax which is really helpful and provide a detailed inventory. The reason I am giving 4 rather than 5 stars is that the way they do their references is outsourced to Experian, and is a long winded and complicated process. Apart from this everything was great and we are very happy with our new flat!

David · 30 July 2019 · Your Move Southampton

3/5

Google

Rating only, no written review.

Matthew · 30 July 2019 · Your Move Plymouth

1/5

Google

Rating only, no written review.

Rhys · 30 July 2019 · Your Move Plymouth

5/5

Google

Rating only, no written review.

John · 30 July 2019 · Your Move Plymouth

1/5

Google

Unprofessional and very unwelcoming customer service

Aneta · 30 July 2019 · Your Move Plymouth

1/5

Google

Avoid at all costs, unfortunately you are stuck with them if they have been chosen by the seller of the house you want!

Iain · 30 July 2019 · Your Move Plymouth

1/5

Google

Useless. Booked a few house viewings to buy. I had to ring to work out where they were then they didn't turn up anyway.

Ben · 30 July 2019 · Your Move Plymouth

1/5

Google

It doesn't even deserve 1 star! Terrible customer service, still has not returned my deposit

Harriet · 30 July 2019 · Your Move Plymouth

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Your Move Edward Rose

Which Your Move Edward Rose office has the most reviews?

Your Move Newton Abbot has the most, with 439 reviews rated 4.7 out of 5, followed by Your Move Southsea with 380.

Where are the Your Move Edward Rose offices?

The 11 Your Move Edward Rose offices, by town:

Has Your Move Edward Rose won any awards?

Yes. In The Trusted Agent 2026 awards: Your Move Edward Rose, Newton Abbot won Trusted Agent.

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