5/5
Rating only, no written review.

Trusted Agent profile · Devon, Hampshire, Cornwall and more
Verified
★★★★★
2,962 reviews across 11 offices and 3 platforms
Your Move Edward Rose has 11 offices, in Newton Abbot (two offices), Southsea (two offices), Plymouth, Camborne (two offices), Southampton (two offices) and Waterlooville (two offices) (Devon, Hampshire, Cornwall and Portsmouth). Together they have 2,962 reviews on three platforms, rated 4.6 out of 5 overall.
2,943
Reviews on Google
All 11 offices
7
Reviews on Facebook
All 11 offices
12
Reviews on Yell
All 11 offices
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Your Move Edward Rose's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Edward Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Dreadful lettings department
Avoid using the lettings department at all costs. Very poor background checks compared to other agents and very unhelpful about solving problems that arise
5/5
I can't praise them enough. The Team, and in particular Paul, have worked so hard and gone above and beyond on my behalf to achieve the sale of my house. Thank you Your Move Newton Abbot ....you have been fantastic!
1/5
Unprofessional and unfriendly agents. Had nothing but trouble. Would never use again
5/5
Very helpful and pleasant staff , went above and beyond to ensure I found the perfect flat especially George who Kept me updated regurlary on any new properties and the whole process of securing a lovely flat. I couldn’t be happier
1/5
Arrogant & unprofessional, with companies like this it is no wonder that estate agents have such a bad reputation. I was given a viewing appointment time of 12noon, arrived on time with no sign of the agent. After 5 mins the agent appeared from the property and approached me calling me by a wrong name, it was the name of another client waiting to view the property. Your Move had arranged for several people to arrive all at the same time! Treating us all like cattle, so unprofessional. I believe that this is a pressure selling tactic, such an unprofessional approach when they are potentially asking the client to agree a contract of £9600.00 per year and yet they don't respect you enough to give you a one on one appointment... I wonder if the landlord who is paying this company are aware of their tactics? I expect not. Unsurprisingly the agent didn't apologise just ignored me and move other client into the property. Incompetent sales agent, who obviously failed as a 2nd hand car sales person, picked the wrong client. Little did she know that I would have signed today and paid all the rent up front.... Your Move ... You Loose! Will never recommend you to anyone.... Two Bit Unprofessional Operation. The industry and customers will be better off without your company in it.
Hi Simon, Firstly I am sorry that you feel this way. It is never our intention to make a customer feel let down. So that we can investigate further, could you please provide some more information about your experience? Please email salescomplaint@your-move.co.uk (for sales) or custrelationslett@your-move.co.uk (for lettings) and include your property details and the branch that you dealt with. Kind regards, Your Move
4/5
Rating only, no written review.
5/5
Rating only, no written review.
Hello Max Thank you for your kind review, we are always delighted to hear positive feedback and strive to offer the best customer service and advise to our our customers. We will pass this 5* rating to the team at our Southsea / Portsmouth. Kind regards, Samantha Dean
5/5
Excellent experience, Hollie Cale went the extra mile in getting my mortgage and helping me through the process, which was much appreciated as a first time buyer.
1/5
Poorly managed properties falsely plead into renting out a uninhabitable property!! Whole flat is damp and mouldy. ELECTRICS dont work cooker , sink , front door ,both bedrooms bathroom living room all need serious work. So instead of doing the work for a PAYING TENANT I GOT A SECTION 21!!! DO NOT RENT FROM THEM. AND WATCH OUT FOR HELEN AND AMY GILL!
5/5
Amazing customer service. The phones are picked up immediately and the staff are incredibly helpful. They went out of their way to call me with answers to any questions I had about the property both before and after the viewing, often multiple times if I couldn't pick up straight away. When I couldn't make a viewing, they very kindly sent an agent ahead to film around the property and sent it by email. Particularly impressed by the service from Milo from who was polite, professional, and went above and beyond expectations to help me, answering my queries promptly and in the detail I wanted. Rare to find letting companies and consultants this good, highly recommend.
4/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
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4/5
Rating only, no written review.
1/5
Very poor customer service when it comes to student housing. Me and a few housemates went to view a property which we liked and were told the house we would be moving into come September would have the exact same layout and would be the same pricing. Unfortunately this was a complete lie, we were moved into a house with a completely different floor plan and in addition being more expensive than what we were originally told. Through emails we were told the house had been complete and ready to move in months before our tenancy started, however the house was still being painted the first week we moved in. My room on the front of the house didn’t even have a damp course wall fitted which failed in independent surveyors investigation. This resulted in me having a mouldy room for half the year as they company failed to amend the problem. Mould problems were a common feature throughout the house. When dealing with the agency head on, staff (particularly Amy) were very rude and condescending. And us being students I felt they were very dismissive over these issues. Would never recommend or use this company again!! Portsmouth students steer clear.
3/5
Rating only, no written review.
5/5
Hollie Cale acted as my Mortgage Broker and delivered a great service. Thanks again!
5/5
Wow. Joe in the Southsea branch was fantastic. He made our letting journey so pleasant and incredibly uncomplicated. Always ready to help when we needed it and a really positive person. All the staff were happy to help if Joe wasn't there. Fabulous. Thank you so very much Joe, you are a credit to the company.
Thank you for your review :)
5/5
I was lucky to have Kelly dealing with my sale. She was excellent at matching a buyer to my property and it sold quickly.
5/5
Rating only, no written review.
Thank you for your review :)
5/5
Your Move - Southsea look after a number of rental properties and are extremely helpful and knowledgeable at what they do, I would highly recommend them to anyone
Thank you for your review :)
5/5
Thank you to Joe and the team at your move for making what could could have been a difficult process, feel so straightforward. Love our new little home!
Thank you for your review :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move Newton Abbot has the most, with 439 reviews rated 4.7 out of 5, followed by Newton Abbot (39 Courtenay Street) with 380.
The 11 Your Move Edward Rose offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Edward Rose, Newton Abbot won Trusted Agent.
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