5/5
FacebookProfessional, highly efficient and VERY customer focused, nothing is too much trouble. Couple all this with extremely competitive prices and I couldn't really ask for more! Thank you Danielle, Lily and Val, from a very happy customer 😀
Trusted Agent profile · Essex
Verified
Williams and Donovan reviews in Benfleet and Hockley
★★★★★
879 reviews across 3 offices and 2 platforms
Williams and Donovan has three offices, in Benfleet and Hockley (two offices) (Essex). Together they have 879 reviews on two platforms, rated 4.9 out of 5 overall.
474
Reviews on Google
All 3 offices
405
Reviews on Facebook
Business-wide
Our offices
Williams and Donovan's three offices, most reviewed first. Each has its own page.
- Williams and Donovan BenfleetPhoenix House, 211 High Road, SS7 5HY442 reviews · 257 on Google (4.8)0 in the last 90 days
- Williams and Donovan Hockley (1 Woodlands Parade)1 Woodlands Parade, Main Road, SS5 4QU397 reviews · 135 on Google (4.7)7 in the last 90 days
- Williams and Donovan Hockley (69 Southend Road)69 Southend Road, SS5 4PZ337 reviews · 83 on Google (4.6)3 in the last 90 days
Awards
The Trusted Agent 2026 results for Williams and Donovan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Williams and Donovan office
Newest first, from every platform, with the office each review is about. First names only.
Facebook5/5
FacebookIt has been a pleasure working with such a professional team. Lilly has been fantastic, helpful, diligent, excellent communication throughout she is a star. I would definitely recommend William & Donavan.
Agent replied
Hi Julie, thank you for your recommendation and kind words for Lily. We'll make sure they're passed on 👍
5/5
FacebookGood service, upto date follow up
Agent replied
Hi Dencil, many thanks for taking a moment to leave a review for the Benfleet team. We hope you'll be very happy in your new home.
5/5
FacebookVery helpful and professional
5/5
FacebookJack showed us round the house of our dreams. He was very informative, knowledgeable, polite and made us feel at ease. He is an asset to Williams & Donovan. Thanks Jack.
Agent replied
That’s lovely to hear. Thank you for taking the time to review both us and Jack.
5/5
FacebookReally happy with the service we have recieved at Williams and Donovan, they are very professional and responded to all of my enquiries really quickly!!
5/5
FacebookRecently sold our property with Williams and Donovan. Everything was perfect from start to finish. The Hockley team are very professional and I would highly recommend using them if your thinking of selling
Agent replied
Hi Paul, thank you for the feedback. We are glad that you were happy and wish you all the best for the future. Thank you again for choosing us.
5/5
FacebookCan not fault Williams & Donovan letting team! So helpful, quick to reply and reliable. Would definitely recommend them if you are looking to rent or let a property. 😊
Agent replied
Hi Lauren, that's fantastic to hear! Thank you so much for taking the time to leave our Lettings team such a lovely review.
5/5
FacebookBrilliant service and team at Williams and Donovan with special thanks to Paul, Denise and Tom for everything you did. They helped ensure a smooth sale and purchase and the regular updates were always appreciated.
Agent replied
Good morning Jessica. Thank you for your kind words. It really did go through smoothly, wishing you all the best in your new home! 🏡
5/5
FacebookThis estate agent made it so easy and was always accommodating. Jack was amazing and would recommend you use this estate agent. They gave regular updates which was highly appreciated. Thank you Jack!
Agent replied
Thanks for leaving us a review ☺️👍🏻 We’ll pass your kind words onto Jack 😊
5/5
FacebookVery professional, helpful, friendly service. I think I spoke to most of the staff at one time or another and everybody was just as helpful. I would definitely recommend this estate agent if you’re thinking of selling your house 🌟🌟🌟🌟🌟
Agent replied
Hi Jane, thank you very much for taking the time to leave a review for the team at Benfleet, we hope you and Adrian will be very happy in your new home.
5/5
FacebookProfessional, highly efficient and VERY customer focused, nothing is too much trouble. Couple all this with extremely competitive prices and I couldn't really ask for more! Thank you Danielle, Lily and Val, from a very happy customer 😀
5/5
FacebookIt has been a pleasure working with such a professional team. Lilly has been fantastic, helpful, diligent, excellent communication throughout she is a star. I would definitely recommend William & Donavan.
Agent replied
Hi Julie, thank you for your recommendation and kind words for Lily. We'll make sure they're passed on 👍
5/5
FacebookIt has been a pleasure working with such a professional team. Lilly has been fantastic, helpful, diligent, excellent communication throughout she is a star. I would definitely recommend William & Donavan.
Agent replied
Hi Julie, thank you for your recommendation and kind words for Lily. We'll make sure they're passed on 👍
5/5
FacebookProfessional, highly efficient and VERY customer focused, nothing is too much trouble. Couple all this with extremely competitive prices and I couldn't really ask for more! Thank you Danielle, Lily and Val, from a very happy customer
5/5
FacebookVery helpful and professional
Agent replied · 30 September 2023
Thank you for your kind words Nigel
5/5
FacebookThis estate agent made it so easy and was always accommodating. Jack was amazing and would recommend you use this estate agent. They gave regular updates which was highly appreciated. Thank you Jack!
Agent replied
Thanks for leaving us a review ☺️👍🏻 We’ll pass your kind words onto Jack 😊
5/5
FacebookBrilliant service and team at Williams and Donovan with special thanks to Paul, Denise and Tom for everything you did. They helped ensure a smooth sale and purchase and the regular updates were always appreciated.
Agent replied
Good morning Jessica. Thank you for your kind words. It really did go through smoothly, wishing you all the best in your new home! 🏡
5/5
FacebookBrilliant service and team at Williams and Donovan with special thanks to Paul, Denise and Tom for everything you did. They helped ensure a smooth sale and purchase and the regular updates were always appreciated.
Agent replied
Good morning Jessica. Thank you for your kind words. It really did go through smoothly, wishing you all the best in your new home! 🏡
5/5
FacebookJack showed us round the house of our dreams. He was very informative, knowledgeable, polite and made us feel at ease. He is an asset to Williams & Donovan. Thanks Jack.
Agent replied
That’s lovely to hear. Thank you for taking the time to review both us and Jack.
5/5
FacebookJack showed us round the house of our dreams. He was very informative, knowledgeable, polite and made us feel at ease. He is an asset to Williams & Donovan. Thanks Jack.
Agent replied
That’s lovely to hear. Thank you for taking the time to review both us and Jack.
5/5
FacebookGood service, upto date follow up
Agent replied
Hi Dencil, many thanks for taking a moment to leave a review for the Benfleet team. We hope you'll be very happy in your new home.
5/5
FacebookWilliams and Donovan were fabulous throughout our whole moving process. James responded very quickly initially which was great as we needed a quick sell in order to buy our new house. They couldn’t have got the photos etc done any quicker. Paul and Denise were also absolute stars throughout as well, always keeping us in the loop on what’s going on, both so friendly and knowledgeable. Always knew what was going on with our transaction despite them dealing with who knows how many! Couldn’t fault them really!
Agent replied · 30 September 2023
Morning Ellie! Lovely review, we are so glad it went through as well as it did. It worked out perfectly in the end. Wishing you all the bestIn your new home!
5/5
FacebookWilliams and Donovan were fabulous throughout our whole moving process. James responded very quickly initially which was great as we needed a quick sell in order to buy our new house. They couldn’t have got the photos etc done any quicker. Paul and Denise were also absolute stars throughout as well, always keeping us in the loop on what’s going on, both so friendly and knowledgeable. Always knew what was going on with our transaction despite them dealing with who knows how many! Couldn’t fault them really!
Agent replied
Morning Ellie! Lovely review, we are so glad it went through as well as it did. It worked out perfectly in the end. Wishing you all the best In your new home! 🏡
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Williams and Donovan
Which Williams and Donovan office has the most reviews?
Benfleet has the most, with 442 reviews rated 4.9 out of 5, followed by Hockley (1 Woodlands Parade) with 397.
Where are the Williams and Donovan offices?
The three Williams and Donovan offices, by town:
- Benfleet: Phoenix House, 211 High Road, Benfleet, Essex, SS7 5HY
- Hockley (1 Woodlands Parade): 1 Woodlands Parade, Main Road, Hockley, Essex, SS5 4QU
- Hockley (69 Southend Road): 69 Southend Road, Hockley, Essex, SS5 4PZ
Has Williams and Donovan won any awards?
Yes. In The Trusted Agent 2026 awards: Williams and Donovan, Benfleet won Trusted Agent.
