5/5
FacebookGreat service from both Denise and Paul even helping chase those pesky solicitors.
Trusted Agent profile · Essex
Verified
Williams and Donovan reviews in Benfleet and Hockley
★★★★★
879 reviews across 3 offices and 2 platforms
Williams and Donovan has three offices, in Benfleet and Hockley (two offices) (Essex). Together they have 879 reviews on two platforms, rated 4.9 out of 5 overall.
474
Reviews on Google
All 3 offices
405
Reviews on Facebook
Business-wide
Our offices
Williams and Donovan's three offices, most reviewed first. Each has its own page.
- Williams and Donovan BenfleetPhoenix House, 211 High Road, SS7 5HY442 reviews · 257 on Google (4.8)0 in the last 90 days
- Williams and Donovan Hockley (1 Woodlands Parade)1 Woodlands Parade, Main Road, SS5 4QU397 reviews · 135 on Google (4.7)7 in the last 90 days
- Williams and Donovan Hockley (69 Southend Road)69 Southend Road, SS5 4PZ337 reviews · 83 on Google (4.6)3 in the last 90 days
Awards
The Trusted Agent 2026 results for Williams and Donovan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Williams and Donovan office
Newest first, from every platform, with the office each review is about. First names only.
Facebook5/5
GoogleProceeding with a house purchase through W&D, Lily has been very professional and has provided great service, fingers crossed we can complete soon! ThanksPositiveProfessionalism
Agent replied · 20 June 2024
Hi Michael, thank you very much for taking the time to leave your review. Hopefully everything goes smoothly and you will soon be in your lovely new home.
5/5
GoogleHighly recommend William and Donovan , very helpful and keep you informed. They made the sale of our property effortless in these strange Covid times,PositiveProfessionalism
Agent replied · 20 June 2024
Hi Doreen, thank you for your kind words. We have all found it a bit strange working under the Covid restrictions but were pleased to be able to help you secure a buyer for your house. We hope you and William are settled into your new home.
5/5
GoogleFantastic professional service from instruction to sale from the team at Williams and Donovan. They made the sale of our property in these strange times effortless and I would recommendPositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Hi Sheryl, many thanks for your kind words and for trusting us with the sale of your mum's property.
5/5
GoogleJust wanted to Thank Lynn and the team at W&D for going above and beyond during progression with our Vendors - Lynn kept us up to date more than our own Agent did during our Purchase. If we ever move again will be using W&D for Sales.PositiveProfessionalism
Agent replied · 20 June 2024
Hi Matt, that's a lovely review, thank you very much for taking the time to leave it.
5/5
GoogleSwift, efficient and very friendly. Helped in every aspect of buying our new home. A special mention to Mark, who was very considerate to last minute viewing requests. Would strongly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi James, thank you so much for taking the time to leave a review for the team at Benfleet - and so quickly! We're delighted that you were happy with our service and hope you'll both be happy in your new home.
5/5
GoogleDespite challenges with Lockdown, COVID and our purchase going into probate through all of it, the team at W&D kept us informed, and worked very hard to get all parties in the chain aligned and working towards the same goal - completion. Super impressed with their service and dedication, would absolutely recommend them again.PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Hi Jon, many thanks for taking the time to leave us such a great review for your sale and onward purchase - it was a journey but we got there in the end! Best wishes to you and Amber.
5/5
GoogleFantastic estate agents. I sold my house through them and they have been brilliant from start to finish. I probably spoke to most of the staff at Benfleet and everyone was very friendly, helpful and professional especially Mark, Lloyd and Lynn - thank you 🌟🌟. 100% recommendPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Jane, thanks for your kind comments about the team at Benfleet, we're delighted to hear that they lived up to your expectations and that your property sale went through smoothly. Best wishes to you in your new home!
5/5
GoogleCan't recommend Williams and Donovan highly enough. The sale of my property was made easy by these guys. I felt in control at all times and was given excellent clear advice. Highly Recommended if you are thinking of selling your property.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Lee, thank you for taking the time to leave a review for us. We were really happy to help you with the sale of your house and hope all is well with you in your new place.
5/5
GoogleWe have just completed our purchase through Williams & Donovan and they were incredibly helpful from start to finish. This was our first home so the whole process was very new to us, but they kept us informed throughout and made it very easy for us. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Jacob, thanks for taking a moment to leave such a great review. We hope you and Charlotte are settled and happy in your new home.
5/5
GoogleI would like to thank Darren and Mark and the whole Williams And Donavan team for the very professional service they offer. We had a very pleasant experience using them on the sale and purchase of our new property we can’t thank them enough for their professional and friendly service they offer. 1 would highly recommend using them if you’re looking to buy or sell property we couldn’t ask for anything more, they really are an amazing team. Thank you guys. Dionne & Patrick xPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Dionne, many thanks for your superb review of the team. Not much longer now and you and Patrick will be in your lovely new home!
5/5
GoogleWe asked RightMove for a valuation and met with five local Estate Agents, all of whom visited and appraised our property. 4/5 gave valuations of a similar level the other was much lower. This showed the importance of getting a balanced view but can take up unnecessary time. We had four to choose from and it was not an easy decision - we went with W&D and would highly recommend them to you. Lloyd, knew his stuff and appreciated the extra things we had installed and how they would affect the valuation compared to other 3-Bed semis. W&D have a great reputation locally (read the reviews!) so were were happy to go with them. By all means have a couple of valuations, but W&D were spot on and confident they could sell our home quickly - 4 days after going online we accepted an asking price offer. The whole team are professional, they know their stuff and you get full value for your money. We couldn't be happier with the way the process went from start to finish. Thanks again to the whole team.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Andy, many thanks for taking the time to leave such a detailed review, appreciating the effort we put into all appraisals we are called to. We were delighted to help you with both your sale and onward purchase and hope you and Lauren will be happy in your new home.
5/5
GoogleI chose Williams & Donovan to sell my home after reading all the positive reviews and after my own experience, I can’t recommend them highly enough. The whole process was quick and efficient with good contact throughout the process. I have just had more dealings with them in purchasing my new home and once again I found them to be communicative and helpful. I would definitely recommend them to anyone looking for a personalised and professional service.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Sophie, thank you for your lovely review, we were delighted to be able to help you with your sale and your onward purchase!
5/5
GoogleI cannot fault the service of the whole team at Williams & Donovan. They made the whole experience of the selling and the purchasing of houses much easier, providing great advice throughout. We were kept constantly updated and supported throughout the sale of our property and the purchase of our new property. The team are professional, friendly and the customer service is exceptional. I cannot recommend them highly enough, and have since recommended their services to close family and friends. Thank you so much for all of your help and support.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Colin, what a fantastic review - thank you so much for your kind words regarding the sale of your old house and the purchase of your new one, and also for the recommendations! We hope you will be very happy in your new home and that you'll pop in when passing when this is permitted.
5/5
GoogleI made contact with Williams and Donovan for advice and a valuation and they were really helpful, really professional and really quick with all of their responses!! I would definitely recommend to anyone.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Thank you for the lovely review Daisy.
5/5
FacebookCouldn’t thank them enough! Amazing service from start to finish. Highly recommend
Agent replied · 30 September 2023
Thank you for your lovely words Braide Best Wishes in your new home. Makes me proud of my team !
5/5
FacebookVery helpful, we were pleased with their service
5/5
FacebookRating only, no written review.
5/5
FacebookSo happy with the service provided.Dealt with Lily initially with arranging my viewing, then negotiating on my behalf with the sellers which resulted in the purchase of a new home for myself and my son! Lynne then was my point of contact moving through the process. Both were informative, friendly and helpful and communication was excellent. Thoroughly recommend
Agent replied · 30 September 2023
Hi Sarah, thank you very much for taking the time to leave your review and your kind words. We hope you'll both be very happy in your new home.
5/5
FacebookVery helpful and professional
5/5
FacebookRecently sold our property with Williams and Donovan. Everything was perfect from start to finish. The Hockley team are very professional and I would highly recommend using them if your thinking of selling
Agent replied
Hi Paul, thank you for the feedback. We are glad that you were happy and wish you all the best for the future. Thank you again for choosing us.
5/5
FacebookCan not fault Williams & Donovan letting team! So helpful, quick to reply and reliable. Would definitely recommend them if you are looking to rent or let a property. 😊
Agent replied
Hi Lauren, that's fantastic to hear! Thank you so much for taking the time to leave our Lettings team such a lovely review.
5/5
FacebookThis estate agent made it so easy and was always accommodating. Jack was amazing and would recommend you use this estate agent. They gave regular updates which was highly appreciated. Thank you Jack!
Agent replied
Thanks for leaving us a review ☺️👍🏻 We’ll pass your kind words onto Jack 😊
5/5
FacebookVery professional, helpful, friendly service. I think I spoke to most of the staff at one time or another and everybody was just as helpful. I would definitely recommend this estate agent if you’re thinking of selling your house 🌟🌟🌟🌟🌟
Agent replied
Hi Jane, thank you very much for taking the time to leave a review for the team at Benfleet, we hope you and Adrian will be very happy in your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Williams and Donovan
Which Williams and Donovan office has the most reviews?
Benfleet has the most, with 442 reviews rated 4.9 out of 5, followed by Hockley (1 Woodlands Parade) with 397.
Where are the Williams and Donovan offices?
The three Williams and Donovan offices, by town:
- Benfleet: Phoenix House, 211 High Road, Benfleet, Essex, SS7 5HY
- Hockley (1 Woodlands Parade): 1 Woodlands Parade, Main Road, Hockley, Essex, SS5 4QU
- Hockley (69 Southend Road): 69 Southend Road, Hockley, Essex, SS5 4PZ
Has Williams and Donovan won any awards?
Yes. In The Trusted Agent 2026 awards: Williams and Donovan, Benfleet won Trusted Agent.
