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Williams and Donovan reviews in Benfleet and Hockley

4.9

★★★★★ Excellent

879 reviews across 3 offices and 2 platforms

www.williamsanddonovan.com

Williams and Donovan has three offices, in Benfleet and Hockley (two offices) (Essex). Together they have 879 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.7 / 5

474

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

405

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Williams and Donovan's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Williams and Donovan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Williams and Donovan office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Lynn Beard what a superstar. Lynn was on the selling side of our sale and purchase and she really made us feel valued and like she was working not just for our seller but for us as well. Super informative, really lovely to talk to and it was a genuine pleasure! Other team members stepped in when Lynn was away so thank WD team!

Tom · 30 July 2022 · Williams and Donovan Benfleet

Agent replied · 30 July 2023

Thank you for your review Tom, it’s great to hear that we provided you with an exceptional service for both buying and selling through Williams & Donovan. Enjoy your new home.

5/5

Google

Efficient, professional , punctual and friendly are some of the words that spring to mind when looking back at my recent house sale. But most importantly of all it took two week, just two weeks to sell our house with no fuss or stress, it all went through perfectly. Many thanks to all those involved in the sale from Williams & Donovan.

Keith · 30 July 2022 · Williams and Donovan Benfleet

Agent replied · 30 July 2023

Thank you for your fantastic review about the team, we are delighted you were happy with the service throughout your property sale. Glad it went smoothly and quickly and do let us know if we can help you again in the future. Wishing you a very happy Christmas!

5/5

Google

Excellent experience with Williams & Donovan. They produced superb photos of our house and marketed the property really well. Their customer service is excellent with regular in depth feedback and they are nice people who genuinely want the best outcome for you.

Jonathan · 30 July 2022 · Williams and Donovan Benfleet

Agent replied · 30 July 2023

Thank you for your review Jonathan, we pride ourselves on providing an exceptional customer service to all of our clients and it’s great to hear that you felt we did this 😊 …

5/5

Google

Just want to say a special thank you to Williams & Donovan for helping us find our new home! Finally getting to post a review as I really wanted to leave one for the pleasant experience. The process was no hassle at all, we were kept up to date throughout and enjoyed the experience as it went smoothly. This was great as we had other things to get on with so we really did appreciate it. 22 months of endless viewings with many estate agents but we complete with Williams & Donovan and could not be happier. Thank you to the whole team for all your help getting us here! Best of wishes, Mr and Mrs Choudhury.

Samantha · 30 July 2022 · Williams and Donovan Benfleet

Agent replied · 30 July 2023

Thank you for your review. We pride ourselves on providing an exceptional customer service to all of our clients and it’s great to hear that you felt we did this 😊 Kind Regards, Lloyd Brooks …

5/5

Google

Excellent experience with Williams & Donovan from start to finish. All staff were polite and helpful at all times. The house was presented excellently both in photographs and online. Nothing was found to be too much trouble. Lynn and Lloyd were exceptional and I would highly recommend the Benfleet office to anyone wishing a good, honest and reasonably priced service.

Richard · 30 July 2022 · Williams and Donovan Benfleet

Agent replied · 30 July 2023

Thank you for your review Richard. We pride ourselves on providing our customers with an exceptional customer service and it’s great to hear that our Benfleet provided just that and you’d highly recommend us 😃👍🏻

5/5

Facebook

Thank you to all the team at W&D. In both our purchase of our house in Hockley and in selling our old houses in Grays and Harold Wood, they were trustworthy, communicative, reasonably priced and efficient, and theyreally pulled through during some difficult times. I recommend W&D without reservation and will continue to do so. A particularly big shout out to Tom, Paul and Denise. Thanks all.

Russell · 23 July 2022 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied · 30 September 2023

Best regards to Mrs. Elizabeth Bays the trading expert who help me to earned nice profit's over her cryptocurrency investment I did with her platform, I invested $650 to get $8,580 in 7 working day's which I don't have to pay any extra charge's on withdrawal, it so true and she is 100% genuine, her contact information is stated below if you're interested.Email: elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431connect with her no regret.

5/5

Facebook

Thank you to all the team at W&D. In both our purchase of our house in Hockley and in selling our old houses in Grays and Harold Wood, they were trustworthy, communicative, reasonably priced and efficient, and theyreally pulled through during some difficult times. I recommend W&D without reservation and will continue to do so. A particularly big shout out to Tom, Paul and Denise. Thanks all.

Russell · 23 July 2022 · Williams and Donovan Hockley (69 Southend Road)

5/5

Google

Amazing service from start to finish , special thanks to Denise who went above and beyond in the face of some very challenging moments , would highly recommend and wouldn’t dream of selling with any other local agent

Elizabeth · 18 July 2022 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Thank you for your review Elizabeth. We pride ourselves on providing exceptional customer service to all of clients and it’s great to hear you’d recommend our services. We’ll pass your comments onto Denise 😊 …

5/5

Facebook

A brilliant professional company, the whole team where great from survey to sales.Our purchase and sales went really well W&D kept us up to date the whole way though, We’re very happy in our new home. Thank you!

Stuart · 17 July 2022 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied · 30 September 2023

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5/5

Facebook

A brilliant professional company, the whole team where great from survey to sales.Our purchase and sales went really well W&D kept us up to date the whole way though, We’re very happy in our new home. Thank you!

Stuart · 17 July 2022 · Williams and Donovan Hockley (69 Southend Road)

5/5

Facebook

Time and effort put in. Professionalism. Pleasant and nice staff. At all stages of the process being kept informed. Sincerely, believe that they have your interest at heart and not just in getting your payment. Always get a call back if staff were out and about. First class organisation and would recommend to anybody thinking of selling or buying a house. Rates very fair as well. PS Brochures and flyers very smart, neat and clear to understand.Thanks Mr Smith

Thomas · 30 June 2022 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied · 30 September 2023

Thank you Mr Smith for leaving such a great review. We pride ourselves on providing our customers with an exceptional customer service and it’s great to hear you received this and that you’d recommend us to others, thanks again

5/5

Google

the staff of the Benfleet office handled our purchase with clear and prompt emails and telephone calls, which made this transaction very smooth. They are more attentive to client needs than other agents we were working with.PositiveProfessionalism

Ieuan · 21 June 2022 · Williams and Donovan Benfleet

Agent replied · 20 June 2024

Thank you so much for your review, Ieuan. It is our pleasure to help you to make your purchase smooth and efficient. We pride ourselves on the small details and appreciate your kind words. Keep in touch and if we can help you in the future, we'd love to be of service :)

5/5

Google

Well what can I say. Been on a journey with all the guys at W@D. First selling my partners then mine and couldn't fault the service or the staff . Remained in communication throughout always responsive and going the extra mile. Can't single any one out but will do Mark answering the phones, organising the viewings, Darren top photo's and Lynne who helped pull it through when it started to fall apart as 7 in the chain. And helping to sort out the exchange and completion on one day. If only the other estate agents had a Lynne. Thanks guys 😀PositiveResponsiveness, Professionalism

Mike · 21 June 2022 · Williams and Donovan Benfleet

Agent replied · 20 June 2024

Hi Mike, thank you so much for taking the time to leave such a lovely review for the team at Benfleet. It was definitely a journey selling both your houses, but hopefully that's all in the past and you can settle into your new home together. You're absolutely right too, everybody needs a "Lynn" - we couldn't do without her!

5/5

Google

Just purchased a house with the help of Williams and Donovan Benfleet. The sales team were excellent during the negotiation stage and the ongoing communication with Lynn in sales progression was always very prompt and professional. I am very satisfied with the service we received and will contact Williams & Donovan should a future move be on the cards.PositiveResponsiveness, Quality, Professionalism

Chris · 21 June 2022 · Williams and Donovan Benfleet

Agent replied · 20 June 2024

Thank you, Chris for such a wonderful review. We really appreciate your kind words about our team and communication, always fantastic to hear. We would love to be of service again in future, let's stay in touch. Wishing your a very Merry Christmas in your new home!

5/5

Google

I would like to echo the many other glowing reviews of Williams & Donovan, Benfleet office. I truly cannot praise my overall experience with them any more highly- from the initial phone call to the goodbye card- the service has been highly diligent, caring, professional & transparent. After much research and deliberation, I followed my gut and chose W&D as the estate agents to sell my property. All of my interactions with the friendly staff was positive and courteous. I think I ended up speaking with everyone in the office at some point: all were kind, prompt, well-informed & sincere. As this was my first time selling a property, I am genuinely glad I chose W&D especially as I didn't fully appreciate how stressful it can be and the peace of mind that came with feeling as though I had a great team supporting the whole process- there is so much that can go wrong! I give my full recommendation to Williams & Donovan, and cannot thank the whole team enough for helping to ensure that my sale and purchase were as smooth (& stress-free!) as possible. In addition, the personal touch when I dropped off the keys on moving day and the thank you card after moving in. All greatly appreciated! 💕PositiveResponsiveness, Professionalism

Sally · 21 June 2022 · Williams and Donovan Benfleet

Agent replied · 20 June 2024

Hi Sally, and thankyou so much for your great review. We pride ourselves on the service we provide and it's always nice to hear that we're getting it right. Thankyou for the cake, it was lovely. Best of luck in your new home, all at Williams & Donovan.

5/5

Google

Very helpful and responsive. Gave us good advice and did a great job marketing our property.

James · 18 June 2022 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Thank for your review James 😊 We pride ourselves on providing exceptional customer service and value every one of our customers feedback. …

5/5

Facebook

Buying our first home was stressful, but it was made so much easier with the help of Williams & Donovan. Lynn & Anita were really helpful with keeping us up to date and explaining things we didn’t fully understand. On a number of occasions our solicitor was difficult to get hold of, but every time Lynn chased them they replied quickly, and Lynn updated us! Everyone went above and beyond to help us complete on time and we are now (almost) settled into our new home! Thank you so much. Williams & Donovan will definitely be our first choice if we decide to move again.

Samantha · 12 June 2022 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied · 30 September 2023

We’re so glad to hear you are nearly all settled into your new home Thanks so much for your review. We’ll pass your comments onto Lynn, Anita and the team. It’s great to know that we’d be your first choice if you moved again!

5/5

Facebook

Buying our first home was stressful, but it was made so much easier with the help of Williams & Donovan. Lynn & Anita were really helpful with keeping us up to date and explaining things we didn’t fully understand. On a number of occasions our solicitor was difficult to get hold of, but every time Lynn chased them they replied quickly, and Lynn updated us! Everyone went above and beyond to help us complete on time and we are now (almost) settled into our new home! Thank you so much. Williams & Donovan will definitely be our first choice if we decide to move again.

Samantha · 12 June 2022 · Williams and Donovan Hockley (69 Southend Road)

5/5

Facebook

We have used Williams and Donovan as a family on a lot of occasions, the service is excellent and they have always managed to sell the property very quickly. We would be more than happy to recommend them.

Clive · 10 June 2022 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied · 30 September 2023

Best regards to Mrs. Elizabeth Bays the trading expert who help me to earned nice profit's over her cryptocurrency investment I did with her platform, I invested $650 to get $8,580 in 7 working day's which I don't have to pay any extra charge's on withdrawal, it so true and she is 100% genuine, her contact information is stated below if you're interested.Email: elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431connect with her no regret.

5/5

Facebook

Recently used Williams and Donovan for house move and found them to be friendly , polite and with good communication. Would recommend .

Vanessa · 10 June 2022 · Williams and Donovan Hockley (69 Southend Road)

5/5

Facebook

Lynn Beard what a superstar. Lynn was on the selling side of our sale and purchase and she really made us feel valued and like she was working not just for our seller but for us as well. Super informative, really lovely to talk to and it was a genuine pleasure!

Tom · 24 May 2022 · Williams and Donovan Hockley (69 Southend Road)

5/5

Facebook

I will definately recommend williams & Donovan. They are very professional and keep you updated all the way. They are there to help you every step of the way and have great customer service.

Tina · 23 May 2022 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied · 30 September 2023

Thank you Tina for your review and it’s great to hear that you’ll recommend our services, we’ll pass your comments onto the team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Williams and Donovan

How many reviews does Williams and Donovan have?

Williams and Donovan has 879 reviews across its three offices, rated 4.9 out of 5 overall: 474 on Google, 405 on Facebook. Company-wide Facebook reviews for Williams and Donovan are counted once, not once per office.

Which Williams and Donovan office has the most reviews?

Benfleet has the most, with 442 reviews rated 4.9 out of 5, followed by Hockley (1 Woodlands Parade) with 397.

Where are the Williams and Donovan offices?

The three Williams and Donovan offices, by town:

Has Williams and Donovan won any awards?

Yes. In The Trusted Agent 2026 awards: Williams and Donovan, Benfleet won Trusted Agent.

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