Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
FacebookI would like to thank Tom and his Team, particularly Grace for all their commitment and support in finding our forever home. In such a competitive market, the Surrey Hills, they delivered! They went above and beyond to secure our dream home. The purchase process was smooth, they managed the upward chain, solicitors and seller not missing a beat to meet a tight completion deadline. We are new to the area and the little touches like where to go and contacts for our home were so thoughtful. I work in a service industry and have meticulous standards, White and Son truly are the best of the best. A bit like Top Gun but Tom would not appreciate me calling him Maverick! Honestly the best and most personable Estate Agent in the area!
Emma · 4 July 2021 · White & Sons Oxted
Agent replied · 22 February 2025
Thank you for taking the time to leave such a wonderful recommendation. We are so pleased we were able to help you secure your forever home. Tom is absolutely delighted with the Top Gun reference! Thank you once again for your kind words of support.
★★★★★ 5/5
TrustpilotWhite and Sons have acted for as…
White and Sons have acted for as property managers, and as agents to sell our property.We have always enjoyed excellent and professional service, and would certainly recommend this firm.
MK · 24 June 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review. So pleased we have been able to help you with both property management and sale of your property. Thank you for your recommendation.
★★★★★ 5/5
TrustpilotProperty Management
Property Management. Thanks to Jamie Gray at White and Sons for organising door closures to make it so much easier for us to get in and out of the building. Work was done efficiently, effectively and politely and has made such a difference.
Susan · 16 June 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave a review for our Block Management team, this is much appreciated. Really pleased our help has made such a difference.
★★★★★ 5/5
TrustpilotAn excellent service
We had an extremely positive experience from start to finish with Jackie and the team for a recent house sale. Communications were easy, they had very good, up to date local insight in the market, they were clear, assertive, honest and sensitive. I felt that Jackie acted in our best interests at all times. Thank you for making it a stress free transaction!
Rachel · 16 June 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for leaving such a wonderful review, we really appreciate this. So pleased you had an extremely positive experience and that your transaction was stress free. Thank you for choosing White & Sons.
★★★★★ 1/5
TrustpilotBe warned
I recently viewed a house in Reigate through White & Co, Reigate. I really loved the house and requested the advise from the agent as to the best way for me to proceed. I was told to offer full asking price of 850k which I did and I was told that there were no other offers on the table.Within half an hour of leaving the viewing, I was told someone had matched my offer. Therefore, I asked if I should increase my offer and was told no and to wait until the following morning when the vendor would make his decision. I knew that I was in a strong, favourable position to proceed with the purchase of this property immediately, so I had hoped that this would go in my favour. I rang Richard at White & Co first thing the following morning and once again I was advised not to increase my offer. At midday, I received a call from Richard to be advised that the vendor had accepted the other purchasers offer of 850k because the vendor and the purchaser knew one another. Richard then told me that even if I increased my offer by 20-30k the vendor would not proceed with me, despite my increased difference in the accepted offer price. The web of deceit unfolded before my eyes when I received an email from a local conveyancing solicitor, requesting to assist with the purchase of the house. The form the solicitor provided confirmed an accepted offer price of 880k and had all my personal details on it, which were provided by Richard at White & Co. They had accidentally provided the solicitor with my details instead of the other buyer. Not only was this a major GDPR breach but they lied to me about the other sellers offer, didn't give me the chance to represent an increased offer and they were not acting in the best interest on behalf of their seller. I was unable to purchase this property because of their dishonesty and deceit and they embarrassed the local solicitor who were now involved in their underhanded practise.My only advise, if you are a buyer or seller, avoid White & Co.
Buyer · 3 June 2021 · White & Sons Oxted
Agent replied · 22 October 2024
We are obviously disappointed to read your review. The point you raise about GDPR is now in the hands of our Data Controller, who will be responding to you in accordance with the relevant guidelines. We understand you are upset at being the unsuccessful bidder for this property and we wish you well with your future property search.
★★★★★ 5/5
TrustpilotThe Horley office were just superb
The Horley office were just superb, always answered the phone all the staff were very well briefed about the property and James the manager kept me totally updated and keep the sale on track, cannot recommend them highly enough.
Deb · 2 June 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to help you.
★★★★★ 5/5
TrustpilotWe found a lovely home with a very…
We found a lovely home with a very smooth transaction.
Holly · 19 May 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review. We are so pleased we could help find you a lovely home and that the transaction was smooth.
★★★★★ 5/5
TrustpilotWhite and Sons Dorking - Five stars!!
Five massive sparkly stars to White and Sons, Dorking. They have been a genuine delight from start to finish. They were marketing a property we liked, and from being shown around the property to putting an offer in to exchange and all the fiddly bits in between, they have made it a great experience. A bit like finding a good dentist, these really are people who change your perception of what can often be a stressful experience.A particular thank you to Maddy, who was so efficient whilst being incredibly lovely, but also the whole team at White and Sons in Dorking. Our calls and emails were answered, our questions dealt with promptly and we never felt we were bothering them.We hope to be in this house for a long time, but without a shadow of a doubt we will be using White and Sons when the time comes to sell.
E&C · 11 May 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for leaving such a wonderful review, and for the five sparkly stars! Really pleased we could help with all the fiddly bits and so happy to read we made your purchase a positive experience. We hope you are happy for years to come. Should you ever need us in the future we would be delighted to help. Thank you once again.
★★★★★ 5/5
TrustpilotExcellent viewing
I arranged to view a property with White and sons Horley having registered Becky from the company showed us around the property, followed covid guidelines She was very informative about the property and to be honest the best viewing re information I have experienced. Becky was friendly well informed and efficient
ELLEN · 1 May 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, this is very much appreciated. Really pleased you found Becky to be informative, friendly, well informed and efficient.
★★★★★ 5/5
TrustpilotStrongly recommend White and Sons
The team at White and Sons have been nothing less than professional, informed, friendly and positive throughout the protracted sales process for a cherished family home. At no stage were excuses offered (ie pandemic) and viewing numbers were always encouraging. The eventual sale to the new owners has been very smooth and represents a “job well done”. I would recommend White and Sons to anybody considering a property sale in the Dorking area.
Mr · 20 April 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave such a positive review, we really appreciate you taking the time to do this. Really pleased your sale was smooth and delighted we did the job well. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotWhite and Sons
White and Sons, Reigate branch have been exceptional to work with. Always friendly, responsive and thoroughly professional I can't recommend them highly enough. Jackie was brilliant in keeping us informed and keeping all parties in the loop, Jackie helped the process run smoothly and efficiently. Mike is great as well and always made time to support our search. Thanks to all at Whites in Reigate, a great team!
John · 6 April 2021 · White & Sons Oxted
Agent replied · 22 October 2024
A big thank you from the Reigate team for leaving such a wonderful review. Really pleased you found our service exceptional. Thank you for sharing your experience, we really appreciate you taking the time to do so.
★★★★★ 5/5
TrustpilotWhite and Sons Reigate Service
I have just bought a flat marketed by White and Sons in Reigate. Edward Lear was my contact and he was a delight to deal with. He help answer all my queries and went out of his way to be helpful even though I was not his client. He gave me the metre readings, as I was out of he country on completion, and has been just great, ensuring that the whole stressful experience went smoothly for both seller and purchaser. White and Sons should be classified as "Estate Agents Plus" as they go the extra mile.Thank you Edward.
Jim · 1 April 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for leaving such a wonderful review, we really appreciate you sharing your experience. We are so pleased we were able to help minimise the stress that sometimes comes with selling or buying a home. Edward was brimming with pride when reading your comments. Thank you once again.
★★★★★ 5/5
TrustpilotWell
Well ! There are estate agents and estate agents and quite frankly until we discovered White and Sons at Dorking we were pulling our hair out.They are professional, friendly and offer a fantastic service backed up with a sense of humour when needed .Edward Leer is an exceptional guy and led us safely through a sticky process and we are most grateful to him for his expertise.Communication is a rarity with some agents but not White and Son .A big thank you Edward ,Mike and your team .
STEPHEN · 1 April 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you so much for leaving such a positive review, your comments were a real pleasure to read. We are so pleased we were able to help you through the process and that it lead to a successful outcome.
★★★★★ 5/5
TrustpilotMy washing machine packed up this…
My washing machine packed up this morning. I called White & Sons, Dorking at 10.00. Louise took my call and liaised between the landlord and an engineer. It was agreed a new machine would be ordered. I have it being delivered tomorrow. The most efficient, helpful and professional service. I’m so impressed. Thank you Louise for a five star service
Vivienne · 30 March 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to sort the issue so quickly and efficiently.
★★★★★ 5/5
TrustpilotWhite & Sons Dorking fantastic service to tenant
White & Sons Dorking are the managing agent for the property I rent. I had a boiler problem for which they had some one come round and fix same day. When the problem re-occurred 10 days later (faulty pump), within an hour of opening they had a plumber round to replace the faulty pump having already sought the landlord's approval to replace it. It was fantastic service and meant I was not shivering without heating for long. Nikki is great to deal with, always professional, and very prompt with any query.
Younger · 25 March 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for leaving such a wonderful review. We are so pleased we were able to get the problem sorted so quickly for you - we'd hate to think of you shivering. This has really made Nikki's day, thank you once again.
★★★★★ 5/5
TrustpilotNo.1 agent for us
I’ve used White and Son for both sale and purchase and can’t fault them . They keep in touch all the way through and even after to make sure all is well . All the staff are polite and friendly even through stressful moments. Would highly recommend and would definitely use again but with no offence hopefully not for some time yet
Maxine · 18 March 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for leaving such a wonderful review. No offence taken, we would be delighted to help you again - when the time is right!
★★★★★ 5/5
FacebookAll the team were fantastic from start to finish on our sale. The team were an invaluable asset, professional and hardworking. No issue was too much trouble and the team were lightening fast at responding and liaising between us, the buyer and solicitors. We highly recommend White & Sons. They are worth every penny of their fee. We could not have dealt with the sale of our property without their services. A joy to work with.
Elise · 18 March 2021 · White & Sons Oxted
Agent replied · 22 February 2025
Thank you very much for leaving such a wonderful review, we really appreciate you doing this. So pleased we were able to help you with your sale and that you found us such an invaluable asset, we strive to deliver that level of service to all of our clients. Thank you once again.
★★★★★ 5/5
TrustpilotGreat service
Not always had good experiences with Estate Agents, but Horley branch of White and Sons restored our faith somewhat. We had bought a house to break a chain with a plan to sell quickly. White and Sons were flexible to our need and had a much better understanding than other agents we called. House was ready to go on market the day we completed and became the owner, then we accepted an offer facilitated by them within 48 hours, they continued to communicate and guide us up until completion. Made a stressful situation much easier.
Dr · 10 March 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to restore your faith in Estate Agents. Really pleased we were able to alleviate some of the stress for you. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotGood old fashioned service
I use this company to block manage our residential site of 30 homes. They are amazing! They always respond straight away and are as helpful as they can possibly be. Can't praise them enough.
Mel · 8 March 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave such encouraging words of support for our Block team. Really appreciate it.
★★★★★ 5/5
TrustpilotThank you Darren for your excellent…
Thank you Darren for your excellent service and hard work, very professional throughout. Sue Gallagher
Mr · 4 March 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a wonderful review.
★★★★★ 5/5
TrustpilotWhite and sons 5 stars
Having dealt with White and sons for some considerable time, my wife and I thought it was time we put pen to paper and say how pleased we are at the way all the staff have treated not only us but also all the tenants they have found us over the years. We both cannot praise all of the team enough for being very efficient and professional, would highly recommend
Nicholas · 22 February 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for your continued support and wonderful words of encouragement. Thank you for choosing White & Sons to manage your rental and for your recommendation.
★★★★★ 5/5
YellThank you !
Amazing service provided by Lorraine, always returned our calls, chased things up for us & kept the move going forward ! Thank you so much Lorraine the service you provided is second to none ! You always went that little bit further, we are now very happily enjoying our new home !
JillD-135 · 4 February 2021 · White & Sons Oxted
Agent replied · 10 October 2026
Thank you very much for taking the time to leave a review. Sorry it's taken us so long to respond! Really pleased Loraine was able to keep things moving for you and super pleased you are now happily enjoying your new home.
★★★★★ 5/5
TrustpilotRecommended.
White and Sons took over as Managing Agents here in 2014. This is a mixed estate of freehold and leasehold properties. After approaching several Companies it was decided to proceed with White and Sons. Within about three months White and Sons had sorted out much of the previous disorder which was far quicker than we had expected. A couple of major issues which had been ongoing for several years were completed within the first year. Service charge arrears were quickly brought down to an acceptable level. The staff at White and Sons have always been helpful, courteous, friendly and efficient and have gone out their way to make sure issues get sorted as quickly as possible. We have no hesitation in recommending them.
Geoffrey · 26 January 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review of our service, this is very much appreciated. Really pleased we have cleared up historical issues and service charges have been brought down to an acceptable level. We look forward to working with you for many years to come.
★★★★★ 5/5
FacebookWhite and Sons have acted for us as Managing Agents since 2014. This is a mixed estate of freehold and leasehold properties. After approaching several Companies it was decided to proceed with White and Sons. Within about three months White and Sons had sorted out much of the previous disorder which was far quicker than we had expected. A couple of major issues which had been ongoing for several years were completed within the first year. Service charge arrears were quickly brought down to an acceptable level. The staff at White and Sons have always been helpful, courteous, friendly and efficient and have gone out their way to make sure issues get sorted as quickly as possible. We have no hesitation in recommending them.
Geoffrey · 26 January 2021 · White & Sons Oxted
Agent replied · 22 February 2025
Thank you very much for your encouraging words. We are so pleased we were able to sort out previous issues quicker than expected. Thank you very much indeed for your recommendation, this really is the highest accolade we could ask for. We look forward to working with you for many years to come.
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