Trusted Agent profile · Dorking

White & Sons Dorking reviews

4.8

★★★★★ Excellent

301 reviews across 3 platforms

104 High Street, Dorking, RH4 1AZ, RH4 1AZ

Part of White & Sons, see every office.

White & Sons's office in Dorking, at 104 High Street, is rated 4.8 out of 5 across 301 reviews on three platforms.

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4.5 / 5

41

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

This office

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259

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dorking office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience!

We had a very positive experience with White & Sons in Dorking. The whole team were friendly, approachable and helpful throughout the process. They were always responsive when we had questions and gave us the time and flexibility we needed, including arranging multiple visits to the property while we completed surveys, inspections and various checks. We never felt rushed, which made what can be quite a stressful process much easier to manage. A special thank you to Philip, who was excellent from start to finish. He was patient, professional and genuinely helpful, guiding us through the process and doing his best to accommodate our requests, including access to the property on several occasions. As we worked through the different checks and decisions involved in the purchase, Philip remained understanding and supportive throughout. We really appreciated his help and would happily recommend him and the White & Sons Dorking team.

Rahul · 18 September 2026

Agent replied · 23 September 2026

Thank you; this has really made Philip's day. We are so pleased you had a great experience and that Philip was able to guide you through the various stages. We really appreciate you taking the time to leave a review, thank you once again.

5/5

Trustpilot

Excellent service

We recently purchased a property from White and Sons, dealing with Cedric, Jack and Erin. We can’t thank them enough for all the help and guidance they gave us during the process. Erin showed us round and took the time to sit and listen to our concerns and answer our questions in a really relaxed way which put us at ease. Cedric has been so helpful all through, going above and beyond expectations in helping to sort problems which cropped up along the way, and Jack deputised for him and was really helpful too. We have no hesitation in recommending this team for their professionalism, and helpful attitude. We had excellent dealings with them .

Glenda · 3 September 2026

Agent replied · 23 September 2026

We are so pleased that our Leatherhead team exceeded your expectations. Thank you for taking the time to leave a review. This really does mean the world to our teams.

5/5

Trustpilot

An exceptionally committed team!

I cannot recommend Cedric & his team highly enough. From start to finish the service was exceptional, when issues arose within the chain they were dealt with promptly and efficiently, all of the staff absolutely go the extra mile to get the results for their clients. The fact they are an independent agent again is a massive plus, it’s a very personal service that is offered, something I feel is very much lacking in the bigger “chain” agencies…. Thanks again Cedric & Team!! Best Rob

Sc008yd00 · 21 August 2026

Agent replied · 23 September 2026

Over the moon to hear that you found the service to be "exceptional". We pride ourselves on delivering an outstanding personal service, so to read your review is music to our ears. Thank you for taking the time to share your experience with our Leatherhead team.

5/5

Trustpilot

We would highly recommend White & Sons…

We would highly recommend White & Sons for selling your property. From the very beginning, Cedric and the team were professional, friendly and extremely helpful. Selling a house can be a stressful process, but they made everything as smooth and straightforward as possible. They kept us updated throughout, were always available when we had questions, and went above and beyond to help things move forward. We were really pleased with the service we received and the way they handled the sale of our home. It was reassuring to know we were in good hands throughout the process. A big thank you to Cedric and everyone at White & Sons for all your hard work and support. We would happily recommend them to anyone looking to sell their home. Thanks again,Daniel and Carrie x

Carrie · 8 August 2026

Agent replied · 23 September 2026

We are so pleased that we made everything as smooth and straightforward as possible. Thank you for placing your trust in us to sell your home and for leaving such a wonderful review.

5/5

Trustpilot

I would highly recommend this White &…

I would highly recommend this White & Sons. They supported us throughout both the sale of my home and the purchase of our new property. The team were friendly, diligent, and incredibly patient during what can often be a stressful process. They kept us informed at every stage and were always approachable and reassuring. They also offered excellent value for money, and we felt fully supported from start to finish. A special mention to Jack, who was amazing, professional, responsive, and always willing to go the extra mile. We are very grateful for their help and would not hesitate to use their services again or recommend them to others.

Michelle · 16 June 2026

Agent replied · 23 September 2026

We are so pleased that you felt so supported. We really do try to mitigate some of the stress associated with selling and buying homes, so to read your feedback is reassuring. We are over the moon that you would recommend us - thank you.

5/5

Trustpilot

Super friendly and helpful team!

Everyone at White and Sons were super friendly and helpful. As a first time buyer I had lots of questions which they helped me navigate. Even if they didn’t know the answers straight away, they were quick to find the correct information and respond. Rebecca was especially helpful, informative and hard working, helping me with lots of questions and queries and always taking the time to talk me through processes!

Sophie · 28 July 2026

Agent replied · 23 October 2024

We are so pleased we made your first time buying experience such a positive one. Thank you for taking the time to leave a review; the team really appreciates you doing this.

5/5

Trustpilot

Excellent service.

Philip and the rest of the team at White and sons Dorking made buying a property far easier than I ever expected it would be. I was kept well informed all through the process and Philip was still on hand to help even after I had moved in with advice on how to contact the relevant utility companies. Many thanks.

Simon · 15 September 2026

Agent replied · 23 September 2026

Our aim is to make the selling and buying process as easy, and as stress free, as possible. So to read your review is delightful. Thank you for taking the time to share your experience.

5/5

Trustpilot

Kieran was excellent

Kieran was fantastic to deal with throughout our property transaction. The process was far from straightforward, yet Kieran and the team at White & Sons Dorking managed to turn it around extremely quickly and achieve a great result. Their professionalism and ability to navigate a complex deal was impressive. I would have no hesitation recommending Kieran and would happily work with him and the wider team again on future opportunities.

Chris · 24 May 2026

Agent replied · 23 September 2026

Kieran and the team were so pleased to hear that they were such a support during your property journey. Thank you for taking the time to leave a review; we really appreciate it.

5/5

Trustpilot

Great team and would recommend highly

We recently sold and bought through White and Son’s Reigate and were very happy with their service. All the team were friendly, helpful and knowledgeable. There was always an update email or call about viewings and we were kept in the loop the whole time. The process was made easy and we would definitely use them again if we ever move!

Jo · 13 June 2026

Agent replied · 23 September 2026

We are delighted that we could help with your sale and purchase. Thank you for taking the time to leave a review, we are so please you were so happy with the service.

4/5

Trustpilot

Review for Jordon Yates

My partner and I worked with Jordon on finding. A property. Unfortunately, he didn’t find us one but, we had a fantastic experience with him. Jordon was always available to do last minute viewings for us and was very flexible on timings given that we both work in London during the week. The houses were always well presented and Jordon had really done his research to show us round. Thank you very much Jordon!

Katie · 5 February 2026

Agent replied · 19 March 2026

We are so pleased your experience with Jordan was such a positive one. We wish you all the very best with your property search. If we can help at all, we would be delighted to do so.

5/5

Trustpilot

Very happy with the service level and attention to detail

We had been very unlucky with buyers and 3rd time lucky but each time we lost a buyer White and Sons helped us through and we are very grateful for their expertise and friendly staff who went above and beyond to help us get to the stage of exchanging contracts. Thank you to all staff at Horley White and Sons, particularly Steph.

Briony · 6 May 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave a review, we really appreciate you doing this. We are so pleased we were there to help you with the trials and tribulation that are sometimes associated with moving. We are delighted to have got you over the line, finally.

5/5

Trustpilot

Friendly and Professional

I've been a client of White and Sons for a number of years now, both as a Landlord, and more recently as I've sold a house. The whole team have done their very best on the sale of the house, which has proved tricky at times due to problems with potential buyers. Throughout, I felt very well looked after, and valued as a client by everyone at White and Sons. Stephanie led on the sale of the house, and was phenomenal. Her experience and instinct on when to take action, and what action to take expediated the sale process, and she was friendly, professional and very human throughout the whole process. A real credit to White & Sons, thank you Stephanie.

Victoria · 8 October 2025

Agent replied · 23 October 2025

Thank you. We really appreciate you taking the time to share your experience. We are so pleased to hear how valued you felt throughout the process, we think Stephanie is pretty phenomenal too. We are so pleased that we were able to help you as both a landlord and seller, thank you for continuing to choose White & Sons.

5/5

Trustpilot

Easy experience

White & Sons were always on top of communication and making sure the sale was moving ahead. Even if we had lots of questions, they made sure that everything would be answered in a timely manor. Professional and polite. Special thanks to Rebecca!

Hannah · 11 July 2026

Agent replied · 23 September 2026

We are so pleased we made the experience an easy one. Thank you for choosing White & Sons to help with your sale and for taking the time to share your experience.

5/5

Trustpilot

White & Sons - Property Management Team

I have been liaising with Megan and Amy in the Property Management division of the Dorking office for several years whilst they looked after the rental property my parents were living in. I can say without reservation that they are amongst the most diligent, professional, efficient and genuinely caring people I have ever met in property management. They are a great asset to White & Sons and I certainly would not hesitate to recommend them should you need support looking after your property portfolio.

Graham · 17 September 2026

Agent replied · 23 September 2026

Thank you so very much for sharing your experience. We are over the moon to hear how diligent, professional, efficient and caring you found the PM team. Your recommendation is the highest accolade we could ask for, thank you.

5/5

Trustpilot

Lettings and sales both excellent

Lettings: Very professional to deal with from finding suitable tenants to dealing with any problems in the property. The people at White and Sons would find reliable and first class tradesmen to correct any problems that arose during a tenancy. They researched the best prices for white goods when they needed replacing and organised installations when required. I always felt that I didn’t need to worry about the property because White and Sons would take good care of it on my behalf. Sales: I eventually needed to sell the property and White &Sons negotiated with my tenants and saw the process through from start to finish. I couldn’t be more pleased.

Heather · 17 September 2026

Agent replied · 23 September 2026

We are so pleased that through your letting and selling experience you were so happy with the service. Thank you for trusting us to look after both your rental and your sale. We really appreciate you taking the time to share your thoughts.

5/5

Trustpilot

Great service from Stephanie and the…

Great service from Stephanie and the team, even though I was the buyer of the property, Steph still chased down the chain and got us across the line when it looked like it would never happen! Highly recommended. Many thanks.

Duncan · 13 July 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave a review. We are so pleased you felt we were there to help you too. We are delighted we got your purchase over the line.

5/5

Trustpilot

White & Sons were brilliant throughout…

White & Sons were brilliant throughout our purchase, especially Rebecca, who was always quick to respond, kept us updated, and did a great job chasing things up. She made the whole process feel much easier. We would highly recommend!

Mark · 10 July 2026

Agent replied · 23 September 2026

We are so pleased we made the process feel much easier. Thank you for taking the time to leave a review; we really appreciate you doing this.

5/5

Trustpilot

Megan was always very helpful & fast…

Megan was always very helpful & fast with communication. Any issues were dealt with promptly & I'd recommend White & Sons Dorking to others.

Chloe · 16 September 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave a review. We are so pleased you found Megan to be so helpful.

5/5

Trustpilot

Wonderful

Rebecca at White and Sons in Reigate is a genuine, rare and incredibly reassuring estate agent, which is so valuable when you’re dealing with the stress of moving, thank you.

SP · 4 August 2026

Agent replied · 23 September 2026

Thank you so much. We are delighted that Rebecca was able to help you manage the stress of moving.

5/5

Trustpilot

Stephanie and her team were…

Stephanie and her team were professional and helpful from start to finish. We were given support and advice every step of the process. Thank you for everything

Penny · 19 July 2026

Agent replied · 23 September 2026

We are so pleased you felt so supported by our Horley team. Thank you for sharing your experience; we really appreciate the kind words.

5/5

Trustpilot

Kate has been very helpful…

Kate has been very helpful so far and has been quick with organising viewings. Her responses regarding any questions we have had have been quickly answered. So far, so good. Thank you....

Louise · 11 June 2026

Agent replied · 23 October 2024

Amazing, we are so pleased that Kate has been such a help to you. Thank you for taking the time to leave a review.

1/5

Trustpilot

After four years of being a reliable…

After four years of being a reliable tenant, All rent paid on time, I’m shocked that White & Sons are trying to take a large portion of my deposit over trivial issues. They listed things like a grain of dust as justification for charging me for a full professional clean. That’s not wear and tear that’s nitpicking. I kept the property clean, took photos before leaving, and handed it back in good condition. Yet they still tried to push excessive charges. I’ve since seen other tenants reporting the same behaviour, which says a lot. Tenants deserve fairness, not exploitation. If this happens to you, don’t accept it use the deposit protection scheme dispute process, which is there to stop agencies from making unreasonable deductions.

Chukwuka · 7 June 2026

Agent replied · 23 September 2026

As part of our end of tenancy process, we compare and contrast your initial check-in report with your check-out report and highlight any discrepancies. As part of this process, regardless of how earnestly you have been paying your rent, we have a responsibility to the landlord to record any issues we find. In accordance with your terms and conditions, the landlord has the right to request that these be rectified using your deposit. Having been managing tenancy for decades, we pride ourselves on our objectivity during this process. In the very rare occurrence, the TDS are there as an impartial mediator, should a tenant feel that these findings are not to their satisfaction. We wish you well with your claim and will, of course, uphold any decision they make.

5/5

Trustpilot

Positive viewing experience

My partner & I were shown a property by Lucy from White & Sons. Lucy was very friendly, accommodating & knowledgeable about the property. Lucy clearly had a good rapport with the sellers and made us feel comfortable throughout the viewing. Thank you Lucy!

Bethany · 20 February 2026

Agent replied · 19 March 2026

We are so pleased that you were so happy during your viewing experience. Thank you for leaving a review.

5/5

Facebook

Would definitely recommend James and his friendly team. They sold our five bed property in Horley (Massetts Road). Always really helpful and available for advice, remained professional and consistent from the first meeting to successful exchange. Exceeded our expectations. Thank you very much for everything!

Tom · 2 January 2026

Agent replied · 20 March 2026

Thank you for the recommendation, we really appreciate you taking the time to do this. We are delighted that we were able to help get your house sold and over the moon that we exceeded your expectations. Thank you for choosing White & Sons to help with your move.

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