Trusted Agent profile · Dorking
★★★★★
301 reviews across 3 platforms
104 High Street, Dorking, RH4 1AZ, RH4 1AZ
Part of White & Sons, see every office.
White & Sons's office in Dorking, at 104 High Street, is rated 4.8 out of 5 across 301 reviews on three platforms.
Every review we hold for the Dorking office, from every platform, shown as written. First names only.
5/5
TrustpilotRebecca was an absolute gem and was…
Rebecca was an absolute gem and was extremely thorough and helpful in assisting us with buying our flat. Rebecca kept us in the loop at all times and helped keep things moving. Thank you for everything. Would highly recommend!
We think Rebecca is an absolute gem too! Thank you for taking the time to leave a review, this is very much apprecaited.
5/5
TrustpilotManagement company assistance
Sarah Armstrong and team have been really helpful in the process of selling my flat. I would definitely recommend them as an agent.
Thank you for taking the time to leave a review, this is very much appreciated.
5/5
TrustpilotGreat Experience
What a lovely company. On contacting the company an appointment was made straight away and a quotation received in days. All the staff were friendly and extremely hard working and it was fascinating watching them work. They provide a very efficient service and pay attention to every detail and I feel I have received a first class product representing great value for money. My driveway looks superb.
Thank you for your incredibly supportive words. We are so happy that you are happy with the service.
5/5
TrustpilotStress free property purchase
Had such a stress free experience buying my first home with white and sons. Cédric was excellent and so was Jack. Both really helpful and knowledgeable about the property, and were super supportive along the way. They were quick to respond to any queries I had. I hope to buy another property through them in the future. Thanks again!
This is such a wonderful review; thank you for sharing. We are delighted to hear that your experience was stress free - this is music to our ears. We would be delighted to help again.
5/5
TrustpilotMy husband and I have been looking for…
My husband and I have been looking for a property over 3 months, crossing paths with many different estate agencies. White and Sons by far have been the best, most professional, quality in their service, brochures and follow up. We had Steph for a viewing, who showed exceptional mannerisms, knowledge, rapport and professionalism. First time in our house service, we felt truly looked after and in the right hands. Thank you
We are absolutely delighted to hear that we stood out among other agents. Thank you for your incredibly complimentary review of Steph. So pleased that you felt truly looked after. Thank you for sharing your experience.
5/5
TrustpilotExcellent Service - Polite, Professional and Great to deal with.
From the moment contact was made for booking a viewing via Rebecca and meeting both Ed and Lisa at the a property on different occasions; everyone has been exceptional with their knowledge, professionalism and willingness to act well and in the best interest for their client as well as the viewer (us). Kind, polite, courteous and respectful each time we have spoken (and met) with the staff mentioned. They are definitely setting a good standard of how agents should be.
5/5
TrustpilotRebecca is brilliant!
Rebecca was brilliant at handling everything and was always at the other end of the phone when needed. Thank you for everything and getting me the hour I love.
That is so wonderful to hear - we think she is brilliant too! Thank you for taking the time to leave a review, much appreciated.
5/5
TrustpilotStress free, breath of fresh air... 5*
Selling with White & Sons was a breath of fresh air. James & Stephanie initially provided clear advice with regard to pitching our property at an appropriate level to generate interest and for that, we are particularly grateful. Their knowledge of the local market, in addition to the way in which their photographer and videographer presented our house saw us find a buyer well ahead of many neighbours who had similar homes on the market at that point in time. Lucy & Kate visited us at our house before we began any viewings to familiarise themselves and on returning to the office booked in several viewings before photos were even taken. We genuinely felt as though we had the whole team working with us, which was in stark contrast to a previous experience we had with another agent. Nikki & Ally, their viewing assistants are clearly well experienced and were simply a pleasure to deal with. We were surprised, given the current market conditions to receive several offers after our first weekend of viewings and Stephanie expertly negotiated with our preferred buyers to the point of acceptance. What really made White & Sons and the Horley team stand out in particular was how the handled a price re-negotiation with our buyer. We felt completely assured that the team were working for us and had our best interests at heart and although we ultimately did concede slightly on price, James stepped in and was able to negotiate a discount on our onward purchase. Right the way through the process, we regularly spoke with the team, calls were always returned when they said and as such, they removed any stress from the process. We are glad we trusted in their recommended solicitors too, as it was clear that the communication between them and White & Sons was fluid, which resulted in us completing the sale in just 9 weeks. Thank you so much! Very best wishes for the future.
5/5
TrustpilotGreat service
Great service, Jack and Cedric were super helpful easily reachable.
So pleased you were so happy with the service. Thank you for taking the time to leave a review.
5/5
TrustpilotA big thank you to White & Sons Horley
A big thank you to James, Steph, Lucy and Charles for helping us sell our house with such ease. From the first meeting with James, we knew we are in good hands - a very professional and reliable team. They took all the stress away and handled every single issue with attention and care. Couldn't have asked for more. I wish White & Sons Horley great success. It was pleasure doing business with you.
5/5
TrustpilotExcellent service
Excellent service from Philip Dale and the team. Really understands the local market, great marketing of our house, and adept at navigating issues to secure a sale. We were in safe hands.
5/5
TrustpilotA quick and easy house selling experience
When White & Sons came to value our house we were given some facts and statistics that naturally you are a bit sceptical of...however, we had an amazing experience with them from start to finish! We had a steady stream of viewings from the week our house went on the market, and we sold for asking price within 7 weeks. Everyone who we worked with was super helpful, friendly and responsive, and I would like to give a special thank you to Lucy for being great the whole way through the process, especially at the end when everything is getting tied up with the chain and dates etc.We wouldn't hesitate to recommend White & Sons to anyone in the Horley area who is looking to sell their house. They are definitely much better than their competitors, based on our previous experiences!
A recommendation is the highest accolade we could ask for, so to read your wonderful words is an absolute pleasure. Thank you for placing your trust in us to sell your home.
5/5
TrustpilotWhite and Sons Managed Rental Service
White and Sons managed a property rental for us for a number of years with our primary contact being Sarah Wycherley. We always received an excellent, friendly and professional service with any issues being promptly reported to us and tradesmen arranged where appropriate. Any regulatory requirements and utility inspections were handled by Sarah and her team and the monthly statement of income sent out to us provided copies of all relevant invoices to support any works completed. Changes to the tenants were handled direct by them too with limited input required from me. I would use White and Sons again in the future if I needed someone to manage a rental property for me.
Thank you for taking the time to leave a review, this is much appreciated. Delighted to read that we provide an excellent, friendly and professional service. We take pride in helping our landlords navigate the rental process as easily as possible.
5/5
TrustpilotJames and his team at Horley white and…
James and his team at Horley white and sons are phenomenal. We have dealt with them over the last couple of years and each time they have gone above and beyond. On this occasion, James and his team managed to secure us 6 viewings within 4 days of being listed (off market) we received 4 offers on the 4th day. I do believe that the team put in a lot of effort to secure us those offers and I do feel that we wouldn’t have been able to do it without them. James personally worked on our sale, and was incredibly thorough and communicative on a weekly basis, sometimes even several times per day. James chased everyone within the chain on our behalf and always returned any missed calls. Lucy showed us many houses and was also available at a drop of a hat. Stephanie too, stepped in whenever she was needed so we were never left without someone to reach out to. We would highly recommend white and sons Horley to anyone. They provided a seamless and stress free experience, and we will be sure to use them again should we need them.
Thank you for taking the time to leave such a wonderful review. Delighted to read that we provide a seamless and stress free experience. Thank you for continuing to entrust us.
5/5
TrustpilotWhite & Sons, Horley gave us excellent service.
With a deadline to sell our property we asked White and Sons to market our home. Within two weeks they had produced a very professional high quality brochure and had already had several prospective buyers to view the property. The estate agent’s knowledge of the market and valuation resulted in several competitive offers from buyers within the first few weeks of listing, one of which we accepted. Unfortunately this buyer withdrew from sale just prior to contract exchange leaving us very concerned with meeting the deadline.But within a week James of White & Sons recovered the situation with a new buyer. Two months later we are now very relieved to have completed the sale.Much appreciation to James, Stephanie and the team for their professionalism, support, communication and reassurance through all of this. We highly recommend White & Son’s.
Thank you for sharing your experience, we really appreciate you taking the time to do this. Absolutely delighted that we were able to conclude the sale of your property within the deadline, especially as it wasn't all plain sailing. Thank you for choosing White & Sons to help and thank you for the recommendation.
5/5
TrustpilotReally professional service and…
Really professional service and attention to detail from original purchase to exchange of contracts. Thanks Jack.
We are delighted that you were so happy with the service. Thank you for taking the time to leave a review, this really does mean the world to the team.
5/5
TrustpilotHighly recommend
Hello everyone, I just wanted to leave a big shout out to James, Stephanie and team, they are an absolute asset to this White & Sons in Horley town branch. They were both patient & absolutely relentless in trying to find our dream house as well as helping us navigating throughout all the process from being to end. Highly recommend this team as they go above and beyond on their mission to fulfil your dream house quest, without any flaws, conducting all process with responsibility, integrity, encapsulating all results in nothing short of excellence. Big thank you from H & J Fernandes
It is such a privilege to help our clients navigating the buying/selling process and we pride ourselves on making this as easy as possible. To read your review leaves us brimming with pride and exceptionally happy that we were instrumental in securing your dream house. Thank you for taking the time to leave such a wonderful review, this really does mean the world to us.
5/5
TrustpilotWhite &Sons were very helpful and…
White &Sons were very helpful and efficient throughout the whole process. Freya was very friendly and supportive, making sure everything went smoothly. Would really recommend them.
So pleased you found us so helpful and efficient. We are so pleased that everything went so smoothly. Thank you for taking the time to leave a review.
5/5
TrustpilotGreat communication
We were struggling to sell our property until white & sons took over and they got it sold within a matter of a few weeks. The communication has been great throughout the process and been really easy to get hold of someone via phone or email.
So pleased we were able to get you under offer so quickly and delighted we got you through to completion. Thank you for taking the time to leave a review; this is very much appreciated by the team.
5/5
TrustpilotProfessional and informed agent
Charles was a very informed agent who took good time in showing us around the property and answering all of our questions. It didnt feel rushed and his advice and insight on the local and surrounding areas was invaluable. Very professional, great viewing experience.
Thank you for taking the time to share your experience with Charles. We are delighted to hear that you found his advice & insights invaluable.
5/5
TrustpilotGreat Experience
The service we experienced with a recent property viewing was exemplary. Lisa Jane showed us around the property, allowing us space to view while taking note of the queries she was unable to answer immediately. She then did what few agents seem to manage successfully, she followed up promptly with satisfactory answers to all our queries.
We are so pleased you had such a great experience. Thank you for taking the time to leave such a wondeful review, this has really made Lisa-Jane's day. We wish you well on your property journey, if we can be of any further assistance, please do not hesitate to contact us.
5/5
TrustpilotProactive and good communication
Communication and chasing from Rebecca Thomas was consistent, persistent and proactive throughout the entire sale, despite a long process.
So pleased you found Rebecca to be so proactive and a good communicator. Thank you for taking the time to leave a review.
5/5
TrustpilotFirst Class Service
We received a first class service from the beginning to the end. This included good advice on the market and ensured a smooth transaction through to the exchange. All members of the team were excellent and very personable. I would certainly recommend White & Sons.
Thank you for taking the time to leave a review. We are so pleased you were so impressed with the service and that you would recommend us - that's the high accolade we could ask for!
5/5
TrustpilotBest estate agent in Reigate by far !
Absolutely amazing estate agent in Reigate - had the pleasure of dealing with both Rebecca and Louise ! Nothing is too much trouble, by far the best estate agent I’ve come across in many years of buying and selling - super friendly, knowledgeable and professional, I can’t recommend them more.
Thank you - your extremely kind words mean the world to us! We really appreciate you taking the time to share your experience.
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