Every review we hold for the Dorking office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat service - much appreciated
James, Lucy, Matt and team were all very professional, reliable and pleasant to work with on the sale of our property. The communication was excellent and they gave very helpful advice throughout the process. The complexities were dealt with soundly, and with integrity, by James. The photographer was meticulous and we were very happy with the brochure. We wanted to find a buyer who would appreciate the property and the location, and White and Sons came up trumps. We would highly recommend this team.
Hazel Β· 26 September 2023
Agent replied Β· 23 October 2024
Thank you for choosing our Horley team to help with the sale of your property. We pride ourselves on our pro-active communication and professional advice, so to read your comments really does reassure us that we continue to provide a 5 star service. Thank you for taking the time to share your experience with others.
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5/5
TrustpilotExcellent estate agents
They handled all aspects of the sale of our flat ,very knowledgable on local area and property price expectations.
Weekly updates on how things were progressing.
A set price with no hidden extras along with
Delightful and engaging staff made the whole process an enjoyable experience .
Ian Β· 26 June 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to leave a review. We are so pleased that you were so happy with the service, thank you for choosing us to help.
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5/5
TrustpilotJust exchanged contracts
I have just exchanged contracts on the sale of my house thanks to James and his team at White & Sons. The initial process to get my house listed took a couple of weeks with getting the EPC certification and professional photographs prior to producing the house brochure. However, it was all worth it as James and his team managed to obtain an acceptable offer just four days after the listing went live.Throughout the process, leading to contracts, James and his team have been thoroughly professional. They handled the viewings, made themselves available to helpfully answer the questions I have had and kept me informed of progress.I would recommend this estate agency. Thank you James and team.
Carolyn Β· 8 July 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave a review. Really pleased we were able to get you 'under offer' so quickly. Thank you for choosing James and the team to assist with the sale of your home.
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5/5
TrustpilotKieran was excellent
The whole team were super. Kieran was our principle contact and was genuinely excellent at communicating and at times helping to cajole the process towards completion.
Caroline Β· 21 October 2025
Agent replied Β· 23 October 2025
We are delighted to hear that you found the whole team to be super. Thank you for choosing White & Sons to help and for taking the time to leave a review. This really means the world to us.
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5/5
Trustpilot25+ Yrs between buying properties, but White & Sons were great each time
My family recently purchased a retirement property for my 87yr old father though White & Sons, Reigate. The agent who looked after us throughout was Kieran Taylor & he was brilliant. Altogether we needed c. 4-5 viewings to check details & measurements etc & Kieran was a great help & good-natured during every viewing - even being extra-helpful & holding the end of the measuring tape when necessary. We purchased our first family home 25+ yrs ago through White & Sons, Reigate & they were professional, knowledgeable & 100% client-focused each time. Huge thanks to White & Sons, Reigate - & especially to Kieran, who made the process smooth & hassle-free for us all.
Gary Β· 5 May 2023
Agent replied Β· 23 October 2024
This is such a lovely review, thank you for taking the time to share your experience. We are extremely pleased that we have been able to help you, not once, but twice! Really pleased that we continue to deliver a professional, knowledgeable and client-focused service. Thank you once again.
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5/5
TrustpilotRespectful and considerate
(From March 2022) Philip and the team in Dorking gave excellent advice and were very respectful and considerate in selling the house in Dorking during the pandemic. We were dealing long distance and they provided superb communication at every stage and proved themselves to be trustworthy throughout the entire process. They also have excellent local knowledge and a wonderful 'house staging' and photography team. I would recommend this firm.
HJA Β· 5 February 2024
Agent replied Β· 23 October 2024
Thank you for leaving such a wonderful review, we really appreciate you doing this. For some unknown reason Trustpilot have only just published your extremely kind words. Only too pleased to have helped you sell during those very challenging times. Thank you choosing us and for taking the time to share your thoughts on our service.
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5/5
TrustpilotHighly recommend !!!
Very experienced Co. & agents, kept us up to date, did not have to chase up for anything regarding viewings, feedback from possible buyers etc.Lots of suggestions as to market our property & once a buyer was found they corresponded well between seller, buyer & solicitors which made it seamless for us all & dare I say pretty stress free.Cedric was charming & it was a pleasure to put our Mumβs property in his more than capable hands.Would definitely recommend & would have no qualms about using them again. EXCELLENT π
Janice Β· 22 March 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave such a wonderful review. We pride ourselves on trying to make our client's property journey as stress free as possible, so it is reassuring to read your comments. Thank you for choosing White & Sons.
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5/5
TrustpilotHighly professional and instrumental toβ¦
Highly professional and instrumental to getting the transaction over the line! Thanks James for all your help.
DS Β· 28 November 2025
Agent replied Β· 22 December 2025
Really pleased James was on hand to get your transaction over the line. Thank you for taking the time to leave a review, we really appreciate it.
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5/5
TrustpilotReliable and easy to deal with
White & Sons have supported us all the way, on a long and bumpy road. We were dealing with a house sale to allow an international move, just as the market started to shift in Springtime 2022. It took much longer for the house to sell than we had hoped, but White & Sons explored every avenue of finding us more interest. Once an offer was accepted there we ended up with a complicated chain, but the team have really been there every step of the way to see it through to the end. Big thank you to James and the team!
Daphne Β· 6 January 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave such a wonderful review, we really appreciate you doing this. We are so pleased we were able to support you through this bumpy time and over the moon to see your property complete. Thank you for choosing us to help.
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5/5
FacebookWhite & Sons have supported us all the way, on a long and bumpy road. We were dealing with a house sale to allow an international move, just as the market started to shift in Springtime 2022. It took much longer for the house to sell than we had hoped, but White & Sons explored every avenue of finding us more interest. Once an offer was accepted there we ended up with a complicated chain, but the team have really been there every step of the way to see it through to the end. Big thank you to James and the team!
Daphne Β· 6 January 2023
Agent replied Β· 20 March 2026
Thank you for your recommendation and for taking the time to leave such a wonderful review. We are so pleased we were able to support you through that long and bumpy road to a successful completion. Thank you for choosing us.
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5/5
TrustpilotOver a decade of consistently excellent management. Highly recommend.
White and Sons in Dorking has been such a great asset for me and my family in the management of two properties. Jamie Gray, in particular, is a huge help and always going the extra mile to make sure everything is done properly and to a high standard. A consummate professional and well of knowledge who always takes the time to advise and guide - heβs covered us many a time when we didnβt even know weβd need it! Heβs always five steps ahead and his experience and attention to detail when it comes to navigating leaseholder contracts is so valuable. Weβre in very good hands and the peace of mind White and Sons gives us is incalculable. I highly recommend White and Sons, they always ensure their clients are well informed and looked after, as well as legally covered in our case, and have been consistently dependable for over a decade, now. In particular, Jamie Gray is a huge credit to White and Sons - a highly knowledgeable and experienced professional, always efficient and friendly, reflecting White and Sons high standards in every matter.
E Β· 10 November 2022
Agent replied Β· 23 October 2024
Thank you so much for taking the time to leave such a thorough assessment of our Block & Estate Management service. Jamie was so pleased to read your wonderful feedback, thank you. Providing peace of mind to our clients is one of our main objectives, so to read your comment leave us feeling incredibly proud. Thank you once again.
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5/5
TrustpilotSelling experience
I have sold a number of lots with White and Sons over the past couple of years. Claire adcroft has been my main contact who I cannot praise enough. Her communication and professionalism cannot be faulted. I have 100% faith in her and her team to resolve and problematic situation that arises quickly and efficiently. I would not hesitate to use Claire and her team again.
Mr Β· 18 December 2023
Agent replied Β· 23 October 2024
Thank you for leaving such a glowing review of the service received by Claire Adcroft, it really made her day to receive your comments. Really pleased you had 100% faith in her and the team to get your land transactions over the line. Thank you for choosing White & Sons.
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5/5
TrustpilotBlock and Estate Management Department
We have been using White and Sons since November 2015 and have dealt with Justin Theobald and Rebecca Foster in that time. Both have been extremely helpful and very knowledgeable with any problems within the estate. They're very pro active with dealing with any issues from tree surveys and maintenance to lighting and replacing loose paving slabs and finding the best suppliers for the estate .. ranging from the Gardiner to the insurance required.They're also good with sorting the accounts out for the estate as well as the service charge for the residents. We have them chair our AGM and the professional manner with which they handle it is excellent. Both Justin and Rebecca are very easy to approach with any sort of problem and are very discreet with some of the more sensitive issues faced.
Stephen Β· 4 November 2022
Agent replied Β· 23 October 2024
Firstly, thank you for taking the time to leave such a detailed review of our Block & Estate Management service. We are really pleased you have found our service so helpful, pro-active and professional. We look forward to working with you for many years to come.
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5/5
TrustpilotWhite and Sons Lettings - Brilliant!!
I have a rental property which has been fully managed by White & Sons at Dorking for about 2.5 years after changing from an unsatisfactory agent. The difference is clear, White and Sons are a league above! Everybody I deal with is super-helpful, they just can't do enough to make my experience as smooth and easy as possible, while offering advice and expertise when needed. I just can't praise the team highly enough. In particular, Nicky has been phenomenal in helping me to source contractors to have my property spruced up between tenants. The team all seem to really care about me, the tenants and the property. THANK YOU!
Victoria Β· 28 October 2022
Agent replied Β· 23 October 2024
Thank you very much for your extremely complimentary words of support. We really do try to make the lettings process as easy as possible, so to read your comments leaves us brimming with pride. Nikki was so pleased to read your review, thank you once again.
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5/5
TrustpilotJames Richards 5*
It was a very long process for us to buy our house. We placed an offer that was accepted around 8 months ago, and we only just exchanged due to the length of the chain but also a lot of failings from our own solicitors and the sellers solicitors. James Richards from White and Sons Horley was the only person during this experience who offered clarity. He was always clear, to the point, honest and understanding as to how stressed we were that we were close to losing this house. He always responded to emails promptly, got back to us over the phone as soon as he could and I always felt listened to and that I had made progress after touching base with him. I believe we potentially would have not exchanged on the property and lost the house if it wasnβt for James intervening with our solicitors, advising us what to do and bridging the communication gaps between the solicitors. Thank you so much James!
Alice Β· 8 September 2022
Agent replied Β· 23 October 2024
Thank you very much for such a detailed review, we really appreciate you taking the time to do this. There are times when a transaction can take some time to complete, for many reasons. We are really pleased that we were able to get you over the line and James' guidance was integral to making this happen. We hope you're very happy in your new home.
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5/5
TrustpilotWhite & Sons Dorking office - efficient & fantastic
White & Sons Dorking office were asked if they would take over the running of our block management. Justin personally handled the change over & visited site to meet directors to get a full understanding of the contract requirements, which was just the reassurance we needed. Jamie has been our block manager since before covid & his knowledge, service & commitment to our community is simply outstanding. He has helped us with tricky situations, legal knowledge on top of the routine requirements of the running of our small contract/community. Both Justin & Jamie have been on hand whenever we have needed them & I can't rate White & Sons Dorking highly enough.
LK Β· 15 August 2022
Agent replied Β· 23 October 2024
Delighted that we were able to offer reassurance from the beginning. Extremely pleased with the feedback on the service you receive from both Justin and Jamie. Thank you for taking the time to leave a review, we really appreciate you doing this.
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5/5
TrustpilotHad a fantastic experience using Whiteβ¦
Had a fantastic experience using White and Sons for selling and buying our new home. From incredible photography by their photographer Darren to Llyod, Jack and CΓ©dric looking after us through the process. They went beyond their roles for us. Thank you.
Sebastian Β· 7 May 2026
Agent replied Β· 23 September 2026
We are so pleased we made your property experience a fantastic one - this is music to our ears. Thank you for placing your trust in us to help you and for taking the time to share your experience.
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5/5
TrustpilotFreya was brilliant and helped everyβ¦
Freya was brilliant and helped every step of the way. Thank you!
Ashley Β· 2 December 2025
Agent replied Β· 22 December 2025
Thank you so much for sharing your experience. Your very kind words have really made Freya's day.
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5/5
TrustpilotTerrific experience
Sold our house for Β£5k over asking price before it had even formally been put on the market. Had a tumultuous buying process as 2 purchases fell through. White & Sons were superb at ensuring our buyers stayed in the chain and assuaging their understandable concerns. Always responded promptly to communications, never had to chase. I have had my gripes with a fair few estate agents and have seen some practices and attitudes that I regard as highly questionable. White & Sons are one of the good guys. Couldnβt recommend them highly enough. A special shout out to Becky Longstaff who was superb
Mike Β· 19 May 2022
Agent replied Β· 23 October 2024
Thank you very much for leaving such a wonderful review. Really pleased you think we are "one of the good guys" this makes us really proud. Thank you for choosing us to help you.
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5/5
TrustpilotI had a very good experience
I had a very good experience, although the whole process was incredibly stressful (which wasn't down to White & Sons), Rebecca and the team were always very helpful and responsive. We were first time buyers, so the support they gave us throughout was amazing.
Callum Β· 14 November 2025
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5/5
TrustpilotKnowledgeable and Welcoming Estate Agent
Thanks to Charles Lockhart for showing us round a house today. Very welcoming and knowledgeable. Patient with answering questions.
Declan Β· 6 September 2025
Agent replied Β· 17 October 2025
We are so pleased that you had a 5 star experience with Charles. We wish you all the very best with your property search. Thank you for taking the time to leave a review.
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5/5
TrustpilotExcellent service from White and Sons
Throughout the whole buying process, Lucy, Stephanie and the team at White and Sons were friendly, helpful and efficient. They kept me informed and dealt with any query or concern I had calmly and quickly. I couldnβt have asked for a better buying experience and am truly grateful that we went through the process to buy our lovely new home with them.
Ms Β· 14 November 2023
Agent replied Β· 23 October 2024
Thank you leaving a review, we really appreciate you taking the time to do this. Really pleased you found the team to be friendly, helpful and efficient. Really pleased your buying experience was such a positive one and we hope you are happy in your lovely new home for many years to come.
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5/5
TrustpilotTop notch service - would highly recommend.
James Richards and his team (with particular reference to Becky) were always very professional and efficient and worked closely with us from start to finish. House buying and selling is incredibly hard in this current market, and whilst the majority of house sales start off with incoming calls from prospective buyers from views on the property websites, the mark of a great estate agency comes when the process hits the inevitable bump in the road! Believe me when this happens, you want to be a client of the team at Whites in Horley!
Les_M Β· 25 February 2022
Agent replied Β· 23 October 2024
We are so pleased you found our service "top notch". We pride ourselves on pulling out all the stops to ensure transactions go through to completion as seamlessly and as stress-free as possible. Therefore, your review was an absolute pleasure to read. Delighted we were here to help, thank you for choosing us.
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5/5
TrustpilotWhite and Sons Woodlands 3 Reigate
White and Sons have been the managing agent for Woodlands 3 in Reigate since 2017. They have provided very efficient service and support for the directors; Justin is on hand to advise us of legal responsibilities and Rebecca provides a very quick response to our queries, organising contractors, H&S and tree reports and corresponds with owners as necessary. The directors are very happy with this partnership, it makes our job much easier.
Joanne Β· 7 November 2022
Agent replied Β· 23 October 2024
Thank you for your kind words of support for our Block & Estate Management team, we really appreciate you taking the time to do this. So reassuring to hear that we make your job so much easier.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.