Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI would like to say a massive thank you to Jackie, Mike, Edward and the rest of the team at White and Sons Reigate for their assistance in selling our property. With their personal approach, they have always done everything they can to help boost our prospects of selling and look at new ways to promote the property, and have kept us well informed and up to date throughout the process. Thanks to their efforts we were able to sell in a difficult market, enabling us to purchase our dream home when it came back to the market. I've dealt with a number of Estate Agents over the years and I couldn't recommend Jackie and the team enough. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Tom · 24 October 2021 · White & Sons Reigate and Banstead
Agent replied · 23 October 2024
We are so pleased we were able to successfully complete on your property, enabling you to buy your dream home. We hope you are happy there for many years to come. Thank you for taking the time to leave such a wonderful review.
★★★★★ 5/5
GoogleWe have been dealing with White & Sons on the sale of our flat and they have been outstanding. Jackie in particular was amazing - she’s extremely knowledgeable and no ask was ever too big. She went out of her way to help us on matters that weren’t even related to the sale of our flat and I honestly would’ve of been lost without her. We can’t thank her and the White & Sobs team in Reigate enough.PositiveResponsiveness, Professionalism
Sophie · 24 October 2021 · White & Sons Reigate and Banstead
Agent replied · 23 October 2024
Thank you very much for leaving such a wonderful review, we can't thank you enough. We are so pleased we were able to help you and Jackie was delighted when you completed. Thank you for choosing White & Sons.
★★★★★ 2/5
GoogleRating only, no written review.
Bryanwhsup26 · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Obviously concerned to know the reasons for your review. As you have left no details we would welcome the opportunity to discuss the reason behind your star rating. Could we ask you to contact the office on 01883 712315 at your earliest convenience
★★★★★ 5/5
GoogleBrought our new house which we found we white and sons Oxted branch. Darren and Loraine were very helpful through out the process!
Nathan · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review. Really pleased we could help you through the process.
★★★★★ 4/5
GoogleKeith and the team were very supportive through the whole process. We recognise that it was particularly difficult times with both Brexit and COVID but they still managed a large number of viewings and a successful end result. Through it all, they ensured that we were aware of what was happening and liaised between the buyers and ourselves effectively.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, we really appreciate this. We are so pleased we were able to achieve a successful end result for you, especially given the wider issues at hand. Thank you for choosing White & Sons.
★★★★★ 5/5
GoogleMy wife and I are thoroughly impressed by the service we were provided with when we chose White & Sons. Darren & the team from their Oxted branch have been fantastic; they are professional, informative and very organised. We highly recommend their services!
Matthew · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for your glowing recommendation. Really pleased we were able to help you, thank you for choosing White & Sons.
★★★★★ 5/5
GoogleI was buying a house marketed by White and Sons, Oxted Branch. So they weren't acting on my behalf, but the service I received from Loraine from start to finish was excellent I can't praise her dedication and support enough. She is a true professional.PositiveResponsiveness, Professionalism
Tracey · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review. We know that proactive communication with all parties involved in a chain leads to positive outcomes, so we are really pleased to read your comments. If ever you need our help again, we would be delighted to assist.
★★★★★ 5/5
GoogleDarren and the team at White & Sons Oxted are amazing! I can't recommend them highly enough, they kept us updated throughout the sale of our home and took all of the stress out of what can often be a stressful situation. Thank you thank you thank you!PositiveResponsiveness, Quality, Professionalism
David · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for your extremely touching comments. Really pleased we made selling your home such a positive experience. Thank you for choosing White & Sons.
★★★★★ 5/5
GoogleExcellent service from White & Sons Oxted as a buyer. Good professionalism is reaching the sale and impressive after-care through to completion and even after moving into the property. I'd highly recommend the team for any future purchase/sale.PositiveResponsiveness, Professionalism
Colin · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a positive review and recommendation. We are so please we were able to help with your purchase and we are glad you have settled in well. Thank you once again.
★★★★★ 5/5
GoogleDarren, Loraine and the team were fantastic throughout the process to sell our house. Very professional, great at communicating information effectively and overall fantastic people serving the local area. They are an asset to Oxted and we will be using them in future. Very highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
Dimil · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for leaving such a wonderful review. We always strive to achieve positive results for the Oxted community, so to read your review leaves us brimming with pride. Thank you for choosing White & Sons.
★★★★★ 5/5
GoogleBuying a house is never easy and can be ultra stressful, often throwing up unforeseen issues. Our experience was no different. However, Darren of White and Sons Oxted office did everything he could to make the process as smooth and stress free as possible. He was very patient and honest (qualities often hard to find). Darren was extremely professional at all times. I would have no hesitation in recommending White and Sons to help you find your next new home! Thank you DarrenPositiveResponsiveness, Quality, Professionalism, Value
James · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Really pleased we were able to smooth the way for your house purchase. Darren was positively brimming with pride when reading your wonderful comments. Thank you for taking the time to leave such a fantastic review, this really does mean an awful lot to the team.
★★★★★ 5/5
GoogleFrom our initial meeting with Keith when we put our house on the market, the level of customer service from this friendly but utterly professional team was nothing but outstanding. Everything was explained fully and handled efficiently so that our house was on the market within a few days, including excellent photos. Loraine especially went the extra mile on several occasions to ensure out sale went through successfully and made us feel like we were her priority at all times. Her wealth of experience provided reassurance at what could have been a very stressful time and we can't thank her enough.PositiveResponsiveness, Quality, Professionalism, Value
Sue · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
We often talk about the value of our experience being an asset. We think you have encapsulated the reason why this is so important when selling or buying a home. Thank you for your wonderfully encouraging words of support and for taking the time to leave such a positive review.
★★★★★ 5/5
GoogleWhite and Sons were the agents of the house we were purchasing and their service was exceptional. They went above and beyond to put us at ease, answer any questions we had, and pursue our sale process to completion. We would have been lost without them, Loraine in particular, and would highly recommend them to anyone. Thanks team White and Sons!!PositiveResponsiveness, Quality, Professionalism
Alice · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review. We are so pleased we were able to help you through this process and made it such a positive experience.
★★★★★ 5/5
GoogleThe team and White & Sons were extremely helpful throughout the process of buying our first home. Darren was absolutely brilliant and helped us through each stage of the process. He really put us at ease from start to finish and helped us find our perfect home - and within budget! Would highly recommend White & Sons
Jessica · 23 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
We are so pleased we were able to make your first purchase such a positive experience. Thank you for the glowing recommendation.
Should you ever need us, we would be delighted to assist you in the future.
★★★★★ 2/5
GoogleRating only, no written review.
James · 11 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Obviously disappointed to receive this rating. As we are unaware of what prompted this response we are unable to comment appropriately. Therefore, could we ask you to contact the office, at your earliest convenience, so we can discuss this further. Thank you.
★★★★★ 5/5
GoogleThe team at White & Sons are nothing but amazing. They worked so hard for us with the sale of our house. The communication, professionalism and customer service is 5*. We can’t recommend them enough. A special mention to Darren & Loraine, thank you both so much.
Clare · 11 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review, we really appreciate this. Really pleased our hard work paid off and we were able to complete on your sale. Thank you for choosing White & Sons to sell your home.
★★★★★ 5/5
GoogleLorraine at White & Sons went above and beyond to help us with the purchase of our new property. She helped us every step of the way through to completion and made us feel that we were her upmost priority. Her level of professionalism, communication and detail put us at ease throughout the journey and she helped us to over come any bumps in the road. She was always available whenever we needed her assistance or had questions and did everything in her power to make things happen along the way. Above all her genuine nature made us feel special and the aftercare has been great. Thank you Lorraine for all of your help making our dream come true and for all that you do. You are a true asset to the company and we look forward to seeing you around Oxted. Highly recommended white & sons to anyone buying /selling
Sarah · 11 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Reading your review was an absolute pleasure! Thank you for taking the time to leave such a detailed assessment of our service and for the recommendation. We are so pleased your purchase was such a positive experience. Loraine’s level of professionalism and her experience makes her a very valuable asset to White & Sons and we are so pleased she was on hand to make your dreams come true.
★★★★★ 5/5
GoogleHaving used the Services of White & Sons since 2006 I would highly recommend them. During this time they have found us excellent tenants who have looked after the property and the experience has been totally trouble-free. The team are very professional and nothing is too much trouble. A special thanks to Sarah who has always been a pleasure to deal with on the Rentals.
We have now sold the property and once again I want to thank the staff and particularly Lorraine for the way they have dealt with this. Lorraine has kept us up-to-date continually with the progress of the sale. An excellent professional service from start to finish. I can't recommend the team highly enough.
Val Smith
Val · 11 October 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for the taking the time to leave such a wonderful review. We are thrilled that your rental was trouble-free and that we were able to sell your home too. Thank you for choosing White & Sons to help with both your rental and your sale, it's been an honor.
★★★★★ 5/5
TrustpilotFrom the outset we were impressed by…
From the outset we were impressed by White and Sons, Reigate branch, in particular Jackie Nathan, the assistant Branch Manager, who was a consummate professional. We couldn't fault the service they provided and would recommend them unreservedly.
Delia · 24 September 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you. We really appreciate you taking the time to leave such a glowing review. So pleased you were impressed with our service.
★★★★★ 4/5
TrustpilotMy husband Gary Jelley old review
My husband Gary Jelley, put in a review some months back. But since then they have done a great job. My husband has tried to go into his review to change it and it comes back as he doesn’t exist and yet he does. So we have now exchanged. And would love, Gary Jelley’s review to be taken down please thank you. Even with a bad review they continued to work hard on our behalf. Thank you to James and his team.
Sharron · 20 September 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to retract the previous review and for leaving a subsequent review. Really pleased we were able to help you.
★★★★★ 5/5
TrustpilotFantastic!
I transferred the full management of my rental property to White & Sons after my experience with another agent became highly unsatisfactory. I cannot recommend White & Sons highly enough., they are brilliant. I have been with them for about 18 months now, and their level of customer service, both to me and my tenants is exemplary. The team are all professional, friendly, efficient and totally on top of everything. Fantastic!
Victoria · 30 August 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a great review. We are so pleased that you are happy with the service we have provided.
★★★★★ 5/5
TrustpilotExcellent service
I couldn’t recommend White & Sons more highly. Their staff were always polite, professional and respectful. Their efficiency from valuation through marketing to our final sale was second to none, keeping us regularly updated with the progress of the sale and following up on any queries we may have had.How nice to be able to leave such a glowing review on a local company. I wouldn’t hesitate to use White & Sons again in the future.
Lesley · 29 August 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much, it is an absolute pleasure to read your glowing review. We are so pleased we were able to help you and, would of course, be delighted to assist again in the future. Thank you for Choosing White & Sons.
★★★★★ 5/5
TrustpilotHome sale and purchase
From the moment James came to our property to value it, our expectations have been exceeded. The whole team were professional, friendly, empathetic and very knowledgeable about our property and provided many updates about the chain. They also worked hard to help us with our property search informing us of all the suitable properties coming to market. I wouldn’t hesitate to use White and Sons (Horley) again.
Mr · 5 August 2021 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you very much for leaving such a wonderful review, this really is such a pleasure to read. We are so pleased we have exceeded your expectations. Thank you for choosing White & Sons.
★★★★★ 1/5
TrustpilotTime wasters
Although initially they were helpful, once the house had sold . They sat back , did no chasing buyers through. Did not answer inquiries from solicitors or our onward purchase solicitor or estate agent . We have now lost the house we wished to buy due to their lack of interest . In conclusion, find someone else , someone with and interest in seeing it to a conclusion
Gary · 5 August 2021 · White & Sons Oxted
Agent replied · 22 October 2024
We are obviously disappointed to read your comments. We understand that sometimes towards the end of protracted sales things can get a little heated as deadlines loom. We would like to reassure you that we have, and will continue to, do all we can to ensure this sale completes successfully.
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