Trusted Agent profile
★★★★★
651 reviews across 4 offices and 4 platforms
White & Sons has four offices, in Reigate and Banstead, Oxted, Leatherhead and Dorking. Together they have 651 reviews on four platforms, rated 4.8 out of 5 overall.
325
Reviews on Google
All 4 offices
47
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 4 offices
275
Reviews on Trustpilot
Business-wide
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White & Sons's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for White & Sons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotWe are a prospective purchaser
We are a prospective purchaser. Jack, the Estate Agent, had full and proper knowledge of the house and pointed out all the benefits without over-selling. He coped admirably with our tag along Grandchildren too.
Thank you for taking the time to leave a review, this is very much appreciated. Really pleased that Jack's knowledge of the house helped with your decision making process. It was our pleasure to help.
5/5
GoogleThe team were fabulous. They all communicated well and were endlessly patient when answering questions. Andrew co-ordinated the sale with skill and tact, his expertise was greatly appreciated. The whole process went very smoothly and we are grateful to the team at White & Sons. We would highly recommend them and would definitely ask them to market for us in the future.
Thank you for taking the time to share your experience, this is very much appreciated. Really pleased the fabulous team made the process so smooth. We would be delighted to help you in the future.
5/5
TrustpilotWhite & Sons Horley
From first contact, right up until completion Stephanie, James and the rest of the Horley team were extremely friendly, helpful & responsive. Selling the property within a matter of days and always ensuring any queries were dealt with promptly. They were understanding of the complex situation of selling a home on behalf of someone else. We are incredibly grateful to go through the process of selling our Mother’s home with them.
Thank you for taking the time to share your experience, we really appreciate you doing this. It is a pleasure to help sellers and buyers through, what can sometimes be, complex and emotional. Thank you for placing your trust in us to help you through the selling process.
5/5
TrustpilotI wouldn’t hesitate to recommend Cédric…
I wouldn’t hesitate to recommend Cédric and Rebecca at White & Sons Cédric provided a detailed analysis of market trends and values before listing the flat and throughout my flat selling process Cédric was incredibly communicative. he promptly answered calls and emails, keeping me informed about every development. 5 🌟 all the way
Really pleased to read your incredibly complementary review, thank you for taking the time to do this. We pride ourselves on our honest market valuations, proactive communication and pragmatic advice - so to read your review is music to our ears. Thank you once again.
5/5
TrustpilotWent above and beyond…
Cedric & the team went above and beyond on this one and most definitely earned their fee, despite various setbacks along the way and a variety of complications. Friendly and helpful service, followed up on things post-exchange and did their best to make sure all went smoothly.
Thank you for taking the time to leave a review. We really do aim to mitigate the stress that naturally comes with selling/buying homes, so to read your kind words is all the validation we need to know we are doing a good job. Thank you for choosing White & Sons to help.
1/5
Trustpilot**Terrible Experience with White and…
**Terrible Experience with White and Sons Estate Agents, Horley**I’m extremely disappointed with the service provided by White and Sons Estate Agents in Horley. My wife and I both took time off work to attend viewings for several properties that we had booked with them, only to receive a phone call shortly before our appointments informing us that they had accepted offers on two of the properties. This was frustrating enough, but then they refused to show us the third property unless we were in a "proceedable position."The agent on the phone was incredibly rude and condescending, asking repeatedly if we had "cash in the bank." I explained that we have a mortgage in principle and do not need to sell our current home to proceed with a purchase, but she persisted, dismissively questioning if we actually had the cash available. It was insulting and made us feel as though we were being judged as unworthy of their time.The whole experience was a complete waste of our time, and the lack of professionalism and courtesy was shocking. I would strongly advise others to avoid dealing with this agency, as they clearly have no respect for potential buyers.
We understand that it must be frustrating that two of our sellers have accepted offers on their properties this week, ahead of your requested viewings toward the weekend. We have a duty to our clients to confirm the position of all potential buyers who wish to view their homes and with regret, on this occasion, each seller has provided us with instructions that we are obliged to follow. We are sorry that they did not align with your own expectations. We wish you all the very best of luck with your search.
5/5
TrustpilotStraight forward
Straight forward. Sensible advice.£800000 was agreed. In retrospect it should have gone on the market at £820000, knowing that buyers want the satisfaction of knocking a bit off the price.
Thank you for taking the time to leave a review, much appreciated. Really pleased you found our advice to be sensible and straightforward. Thank you for choosing White & Sons.
4/5
TrustpilotPurchase went smoothly
Purchase went smoothly. White & Sons nice to work with.
Thank you for taking the time to leave a review, this is very much appreciated. Really pleased your purchase went smoothly.
4/5
TrustpilotReally friendly and approachable…
Really friendly and approachable office. Only reason for 4 stars and not 5 is that other estate agent we have used had a dedicated sales progresser which saved us quite a few phones calls.
Thank you for your honest feedback, we will certainly take some time to consider your comments. Really pleased you found us to be approachable and friendly. Thank you once again.
5/5
TrustpilotUsed White and Sons lettings over 10 years…
We have used White and Sons as letting agents for more than 10 years. Their standards are consistently reliable and there is a depth of knowledge about landlord regulations which is very helpful to small-scale amateurs like us. Tenants have always been happy with the responsiveness of the maintenance team, who have a good range of local contractors. Hate to think how difficult it would have been to manage a rental property ourselves without them.
Thank you for taking the time to leave a review, we really appreciate you doing this. We are delighted that over your 10 years you have found our standards consistently reliable and our staff knowledgeable when it comes to the raft of lettings regulations. So are pleased we have helped make the management of your rental property easy. Thank you once again and we look forward to working with you for many years to come.
5/5
TrustpilotHighly recommended….
Very professional and well organised lettings team. Our experience has been first class, from initial valuation, securing tenants, co-ordinating maintenance, administration and clear/timely communications. Would highly recommend
So pleased you find our lettings team professional and well organised - we do try to make life easy for our landlords. Your recommendation is the highest form of praise we could ask for, and for this we thank you wholeheartedly. Thank you for taking the time to leave a review.
5/5
TrustpilotGreat Communication!
From Valuation to Completion of Sale, communication was always great, which is exactly what is Key throughout the whole process! A big thankyou to Stephanie, James and the rest of the team!
Thank you for taking the time to leave such a wonderful review. Delighted to hear that communication was great - we agree, it is key. Thank you for choosing White & Sons.
5/5
TrustpilotOur Agent Lucy at White and Sons
Our Agent Lucy has provided an excellent and professional service throughout an otherwise stressful process of buying our home. She has a friendly approachable can do attitude and is very prompt with responding to queries.
We are so pleased that we were able to mitigate the stress of buying home for you. Really pleased Lucy was such a help for you. Thank you for leaving a review of your experience, we really appreciate you taking the time to do this.
5/5
TrustpilotVery Impressive team and services
Have been working with White and Sons for many years and they have never let me down. Staff are always friendly, supportive, and professional. Response time to issues and queries is impressive in the extreme. Would highly recommend!
Absolutely brimming with pride reading your comments. Thank you for taking the time to share your experience and for your continued business. Really pleased to hear that our impressive team continues to deliver an outstanding service. Thank you.
5/5
TrustpilotA thoroughly professional team
A thoroughly professional team: knowledgeable, efficient, endlessly patient, polite and always quick to respond. I couldn't have wished for better service.
Thank you very much for taking the time to leave a review, we really appreciate the feedback. Delighted to hear that our service left you feeling so satisfied.
5/5
TrustpilotA quick and easy house selling experience
When White & Sons came to value our house we were given some facts and statistics that naturally you are a bit sceptical of...however, we had an amazing experience with them from start to finish! We had a steady stream of viewings from the week our house went on the market, and we sold for asking price within 7 weeks. Everyone who we worked with was super helpful, friendly and responsive, and I would like to give a special thank you to Lucy for being great the whole way through the process, especially at the end when everything is getting tied up with the chain and dates etc.We wouldn't hesitate to recommend White & Sons to anyone in the Horley area who is looking to sell their house. They are definitely much better than their competitors, based on our previous experiences!
A recommendation is the highest accolade we could ask for, so to read your wonderful words is an absolute pleasure. Thank you for placing your trust in us to sell your home.
5/5
TrustpilotCedric and his team at white and sons Leatherhead
Cedric and his team have been amazing from start to completion. We chose to go with White and Sons as they were not pushy at all and gave an honest input when evaluating our property. We had a few estate agents (we feel) really devalue our property when recommending a price to sell for. Cedric came round and supported our choice of what we’d like to accept & put our property up for and after photos being taken we sold with in a week and half of it being up. Absolutely over the moon with the service and we will most definitely go back to them if we go through the process again. Communication was amazing, always keeping us up to date. Always easy to get hold of if we had any questions & never felt like we were bothering them. I have recommended to a few people already in the surrounding area, one who has already got their house up with them. Thank you again guys.
Thank you so very much, your review is like music to our ears! We pride ourselves on providing honest and pragmatic advice and we offer marketing solutions to suit your needs. Our trademark transparency and proactive communication helps to get people moved. So pleased we were able to help - thank you once again for the recommendation.
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review.
5/5
TrustpilotWhite and Sons Managed Rental Service
White and Sons managed a property rental for us for a number of years with our primary contact being Sarah Wycherley. We always received an excellent, friendly and professional service with any issues being promptly reported to us and tradesmen arranged where appropriate. Any regulatory requirements and utility inspections were handled by Sarah and her team and the monthly statement of income sent out to us provided copies of all relevant invoices to support any works completed. Changes to the tenants were handled direct by them too with limited input required from me. I would use White and Sons again in the future if I needed someone to manage a rental property for me.
Thank you for taking the time to leave a review, this is much appreciated. Delighted to read that we provide an excellent, friendly and professional service. We take pride in helping our landlords navigate the rental process as easily as possible.
5/5
TrustpilotJames and his team at Horley white and…
James and his team at Horley white and sons are phenomenal. We have dealt with them over the last couple of years and each time they have gone above and beyond. On this occasion, James and his team managed to secure us 6 viewings within 4 days of being listed (off market) we received 4 offers on the 4th day. I do believe that the team put in a lot of effort to secure us those offers and I do feel that we wouldn’t have been able to do it without them. James personally worked on our sale, and was incredibly thorough and communicative on a weekly basis, sometimes even several times per day. James chased everyone within the chain on our behalf and always returned any missed calls. Lucy showed us many houses and was also available at a drop of a hat. Stephanie too, stepped in whenever she was needed so we were never left without someone to reach out to. We would highly recommend white and sons Horley to anyone. They provided a seamless and stress free experience, and we will be sure to use them again should we need them.
Thank you for taking the time to leave such a wonderful review. Delighted to read that we provide a seamless and stress free experience. Thank you for continuing to entrust us.
5/5
TrustpilotEstate Agent with a Difference
After 2 years of trying to sell our late mothers house - through usual estate agents - we were persuaded to use White &Sons . Their approach is different and more personal and they keep in constant communication with you throughout the process. They led us to success!!
Delighted that we were able to help you and equally as pleased that you found our pro-active communication a refreshingly different experience. Thank you for placing your trust in us.
2/5
GoogleRating only, no written review.
Thank you for taking the time to reach out to us. We are obviously disappointed to receive your review and would welcome the opportunity to discuss this matter with you. Could I ask you to contact Keith Whittington, Associate Partner, at your convenience on 01883 712315. Kindest regards White & Sons
5/5
GoogleExcellent service from start to finish with a great level of support during the process.
Thank you for taking the time to leave such a glowing review, this is very much appreciated.
5/5
GoogleVery helpful and professional staff. All of the staff I talked to listened to my worries and responded in a professional and caring manner. I would recommend this agency.
Thank you very much for taking the time to leave such a wonderful review. We are just so pleased we were able to help you find a tenant. Thank you for choosing White & Sons.
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Reigate and Banstead has the most, with 426 reviews rated 4.8 out of 5, followed by Oxted with 415.
The four White & Sons offices, by town:
Yes. In The Trusted Agent 2026 awards: White & Sons, Tandridge won Trusted Agent.
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