Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe let a property in Limpsfield which is managed by the Oxted office of White and Sons. We have found them to be 100% professional and thorough. In particular I would like to mention Megan, who goes above and beyond to assist landlords to maintain their properties in good order. Thank you Megan.
John · 8 May 2024 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review. So pleased you have found our service to be so professional and Megan was incredibly proud to read your glowing appraisal. Thank you for choosing White & Sons to help with your rental property.
★★★★★ 4/5
GoogleRating only, no written review.
Govindarajan · 26 April 2024 · White & Sons Reigate and Banstead
Agent replied · 23 October 2024
Thank you for your review, much appreciated.
★★★★★ 5/5
TrustpilotWhite & Sons, Horley gave us excellent service.
With a deadline to sell our property we asked White and Sons to market our home. Within two weeks they had produced a very professional high quality brochure and had already had several prospective buyers to view the property. The estate agent’s knowledge of the market and valuation resulted in several competitive offers from buyers within the first few weeks of listing, one of which we accepted. Unfortunately this buyer withdrew from sale just prior to contract exchange leaving us very concerned with meeting the deadline.But within a week James of White & Sons recovered the situation with a new buyer. Two months later we are now very relieved to have completed the sale.Much appreciation to James, Stephanie and the team for their professionalism, support, communication and reassurance through all of this. We highly recommend White & Son’s.
Evan · 4 April 2024 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for sharing your experience, we really appreciate you taking the time to do this. Absolutely delighted that we were able to conclude the sale of your property within the deadline, especially as it wasn't all plain sailing. Thank you for choosing White & Sons to help and thank you for the recommendation.
★★★★★ 5/5
GoogleExtremely grateful for the fantastic service provided by Stephen, Cedric and colleagues when selling my home. They could not have been more helpful and thorough and are a credit to the company! Thank you all so very much. Lis
Lis · 29 March 2024 · White & Sons Leatherhead
Agent replied · 25 October 2024
Thank you for choosing White & Sons to help sell your home. We pride ourselves on trying to make this process as smooth as possible, so to hear how helpful the team were fills us with pride. We really appreciate you taking the time to share your experience.
★★★★★ 4/5
TrustpilotCompliment to Megan Ayling @ White & Sons
I would like to compliment Megan Ayling for the excellent service she always provides. She always assists promptly with any issues I might have and she is always friendly.
Customer · 24 March 2024 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, we really appreciate you doing this. We pride ourselves on providing excellent customer service, so to read your compliment shows that our company ethos is evident from the beginning of employees journey with us; Megan is one of our newest members of staff. Thank you once again.
★★★★★ 5/5
TrustpilotI found the staff at White and Sons to…
I found the staff at White and Sons to be very professional, responsive and supportive and have no hesitation in recommending them.
Cindy · 19 March 2024 · White & Sons Oxted
Agent replied · 22 October 2024
So pleased you found our Horley team professional, responsive and supportive. Thank you for choosing us to help you navigate your property journey.
★★★★★ 5/5
TrustpilotTop professional service
Top professional service, strong client orientation, rapid response to any queries.
Sergey · 13 March 2024 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. We pride ourselves on delivering a client orientated service, so we are extremely pleased to read you comments. Thank you for choosing White & Sons to help.
★★★★★ 5/5
TrustpilotGreat honest agents
One of the key indicators we looked for in our Estate agent search was honesty and integrity; and the ability to deliver. Cedric’s and his team worked closely with use through our sale and purchase and really made the process as clear a manageable as possible.
M · 11 March 2024 · White & Sons Oxted
Agent replied · 22 October 2024
We are so pleased we were able to deliver for you, and to hear that we did this with integrity and honesty - this has always been our company ethos. Thank you for taking the time to share your experience, we really appreciate you doing this.
★★★★★ 5/5
TrustpilotExtremely professional Estate Agent
Extremely professional Estate Agent. They took fantastic photos of our house and the team, especially James Richards worked tirelessly to achieve a successful outcome for us. Couldn't have been better!
Rob · 9 March 2024 · White & Sons Oxted
Agent replied · 22 October 2024
What a review! To hear there wasn't anything we could do better fills us with immense pride. Thank you for choosing us and for sharing your experiences. So pleased we were able to achieve a successful outcome for you.
★★★★★ 4/5
TrustpilotStaff always attentive
Staff always attentive, good Lettings team and accompanied me as we saw potential tenants, viewing. Office efficient, good turnaround time to queries . We have used Whites for years and would not change.
Steph · 6 March 2024 · White & Sons Oxted
Agent replied · 22 October 2024
It is such an honour to have been working with you for so many years. Thank you for taking the time to share your thoughts and we very much look forward to working together for many years to come. Thank you once again.
★★★★★ 5/5
GoogleWe have just completed on the sale of our property with White & Son's, they were recommended to me by a neighbour and I would definitely pass on the recommendation. They were very professional yet approachable, realistic and friendly. When things got a bit tricky they were there, with clear communication and response. Special thanks to Cedric & Minnie, it has been a pleasure meeting you both, thank you for all of your hard work.
Stacie · 28 February 2024 · White & Sons Leatherhead
Agent replied · 25 October 2024
Thank you for taking the time to leave such a wonderful review, this is very much appreciated. So pleased we were able to help when things got a little tricky, this is where we find our clients see the true value of our service. Really pleased you took your neighbour up on their recommendation and that we managed to get you through to completion.
★★★★★ 5/5
TrustpilotHighly recommend
Hello everyone, I just wanted to leave a big shout out to James, Stephanie and team, they are an absolute asset to this White & Sons in Horley town branch. They were both patient & absolutely relentless in trying to find our dream house as well as helping us navigating throughout all the process from being to end. Highly recommend this team as they go above and beyond on their mission to fulfil your dream house quest, without any flaws, conducting all process with responsibility, integrity, encapsulating all results in nothing short of excellence. Big thank you from H & J Fernandes
H&J · 28 February 2024 · White & Sons Oxted
Agent replied · 22 October 2024
It is such a privilege to help our clients navigating the buying/selling process and we pride ourselves on making this as easy as possible. To read your review leaves us brimming with pride and exceptionally happy that we were instrumental in securing your dream house. Thank you for taking the time to leave such a wonderful review, this really does mean the world to us.
★★★★★ 2/5
TrustpilotDo it yourself!
I rented out my 2 bedroom flat through white and sons Oxted. All in all it was a pretty stressful experience.I paid nearly 700 pounds for the choice of 2 Tenants. The chap I choose turned out to bea real pain. One payment in 12 months was on time, every little detail of the flat he was unhappywith. It cost me ridiculous amounts of money with trade people fixing minor problems. I’m surprised he didn’t request a tradesperson to change a light bulb for him!Fortunately the chap requested a 6 month break clause in his contract. I activated this exactly 6 months to the day, giving him 2 months notice.I was informed by the agent at this time the market was very slow and it was unlikely I would find a new tenant. As the 2 month mark approached the tenant was still there and showing no signs of leaving. Again informed by the agent the market was slow and I should consider keeping him on.Eventually I got rid of the tenant, 5 months after serving notice. After repeated warnings of a slow market.I felt like I was being played by both the agent and the tenant. I was returned the keys 3 weeks after his final rent . Finally after getting back my property I found out he had a cat (which I wouldn’t have minded had Ibeen asked), found opened mail addressed to me,was given one less set of keys, and had 2 chairs taken from the flat. But he was gone. Albeit with a good reference from the agent.My next move was to find a new tenant. I used openrent.co.uk. I had 8 viewing requests in the first 24 hours. Not such a slow market after all!So far so good with the new tenant
Robert · 28 February 2024 · White & Sons Oxted
Agent replied · 22 October 2024
Obviously disappointed to receive your service rating as we pride ourselves on maintaining our higher than industry average TrustScore. We appreciate that your tenancy agreement was time consuming for you to manage, past our initial involvement, but we are pleased that we were able to arrange its conclusion by mutual consent and without dispute. Despite our best endeavours, we respect your decision and wish you all the very best with future tenancies.
★★★★★ 5/5
GoogleThank you to the Reigate team who were amazing in helping my husband and I buy our home. They went out of their way to organise viewings and answer all our questions. A special mention to Kieran who I’m sure had a few early mornings and late nights for us!
Charlotte · 26 February 2024 · White & Sons Reigate and Banstead
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. So pleased the team were able to help you purchase your new home, we hope you are happy there for many years to come. Kieran is brimming with pride, thank you for the special mention.
★★★★★ 5/5
GoogleRating only, no written review.
Alessandra · 9 February 2024 · White & Sons Leatherhead
Agent replied · 8 February 2025
Thank you for the 5 star review.
★★★★★ 5/5
TrustpilotRespectful and considerate
(From March 2022) Philip and the team in Dorking gave excellent advice and were very respectful and considerate in selling the house in Dorking during the pandemic. We were dealing long distance and they provided superb communication at every stage and proved themselves to be trustworthy throughout the entire process. They also have excellent local knowledge and a wonderful 'house staging' and photography team. I would recommend this firm.
HJA · 5 February 2024 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for leaving such a wonderful review, we really appreciate you doing this. For some unknown reason Trustpilot have only just published your extremely kind words. Only too pleased to have helped you sell during those very challenging times. Thank you choosing us and for taking the time to share your thoughts on our service.
★★★★★ 5/5
TrustpilotHighly recommended
Cedric and his team, at White & Sons, Leatherhead were a joy to work with during the sale of our home. Nothing was too much trouble for Cedric, he is very easy to work with and his is communication was prompt and efficient. Cedric's work ethic was unquestionable. We would highly recommend engaging White&Sons, Leatherhead as the agents to sell your home.
Barbara · 5 February 2024 · White & Sons Oxted
Agent replied · 22 October 2024
So pleased you found the Leatherhead team a joy to work with. Your recommendation is the highest accolade we could ask for. Thank you very much for choosing us and for your extremely kind words.
★★★★★ 5/5
TrustpilotReview of White and Sons Horley
White and Sons Horley have been excellent -from my very first meeting with James through to final exchange. All the Managers and staff James, Stephanie, Lucy and Rachel have been courteous reliable and professional. Selling a house can be stressful and frustrating at times but the team at Whites guided me through it.I would recommend them
Mrs · 31 January 2024 · White & Sons Oxted
Agent replied · 22 October 2024
We are so pleased we were able to help you sell your home and over the moon that we mitigated some of the stress and frustration. Thank you for choosing White & Sons and for the recommendation.
★★★★★ 5/5
GoogleVery helpful and kind staff and also very good and quick service.
Dream · 29 January 2024 · White & Sons Leatherhead
Agent replied · 25 October 2024
Thank you for taking the time to leave a review, we really appreciate you doing this. So pleased we were able to assist.
★★★★★ 5/5
GoogleWe employed White and Sons for our house sale in Redhill in 2023. We went through a tough market and uncertain times to start with but the professionalism of the W&S team was brilliant. We started in spring and eventually sold the property in December - throughout the journey James, Luke and Kieran handled uncertainties in a way which I believe puts them in a league very different to many high street estate agents - they were patient, meticulous and transparent. Whilst the front end was managed by the trio, Sue was in charge of the documentations which were managed without a single fault :). This was fundamental to me and I continued the trust that was necessary to pull through this process. Thanks to the W&S team for your help and best wishes from Mrs and Mr Basak. We will be very pleased to recommend W&S.
Dipankar · 27 January 2024 · White & Sons Reigate and Banstead
Agent replied · 23 October 2024
Thank you very much for taking the time to leave such a wonderful review, we really appreciate you doing this.
So pleased the Reigate team were able to help navigate some uncertain times for you, and equally as pleased that we were able to complete on your sale.
We pride ourselves on our pro-active communication and believe this really does help mitigate some of the stress involved in selling and buying property.
Thank you for choosing us to support you through your sale, your offer of a recommendation is the high accolade we could ask for.
Best wishes White & Sons
★★★★★ 5/5
TrustpilotGreat service from Freya
Freya was professional yet friendly while we went through the tenancy process. She's kept me up to date throughout and was happy to answer a bombardment of questions that I had. Freya has made this process easy!
Harry · 16 January 2024 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review. Freya was delighted to read your comments, really pleased we could help you and absolutely thrilled that we made it so easy. Thank you once again.
★★★★★ 5/5
TrustpilotHighly recommended
Andrew, Jackie and the team were a pleasure to deal with from start to finish - deep expertise in the local area and market, professional, friendly, and always ready to help with any issues that arose. So glad we chose them, highly recommended.
Julia · 13 January 2024 · White & Sons Oxted
Agent replied · 22 October 2024
We are really pleased you chose us too, so happy we were able to help. Thank you for taking the time to leave a review, much appreciated.
★★★★★ 5/5
TrustpilotJames
James, Stephanie and the team made the whole house buying process really simple. They kept me informed along the way and were quick to action any issues that arose. I would definitely recommend them.
Sarah · 20 December 2023 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for leaving a review, we really appreciate you taking the time to do this. So pleased we were able to make this a simple process - we really believe that moving home shouldn't be stressful. Thank you for the recommendation too.
★★★★★ 5/5
TrustpilotSelling experience
I have sold a number of lots with White and Sons over the past couple of years. Claire adcroft has been my main contact who I cannot praise enough. Her communication and professionalism cannot be faulted. I have 100% faith in her and her team to resolve and problematic situation that arises quickly and efficiently. I would not hesitate to use Claire and her team again.
Mr · 18 December 2023 · White & Sons Oxted
Agent replied · 22 October 2024
Thank you for leaving such a glowing review of the service received by Claire Adcroft, it really made her day to receive your comments. Really pleased you had 100% faith in her and the team to get your land transactions over the line. Thank you for choosing White & Sons.
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