Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleThe team have been more than helpful over a 14month protracted property sale. Sue has kept in touch along the way, supporting us and pressing for information as appropriate. We are very grateful for all your help. Thank you so much. JS and DVPositiveResponsiveness, Quality, Professionalism
Denise Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Hi Denise, thank you so much for taking the time to leave the team in Burnham such a fantastic review. I'm glad to hear that your sale has now completed and that you were kept informed throughout the journey. Kind regards Nick Webber - Director
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5/5
GoogleRight from the start the whole team (Teresa, Sue, Gavin, Max and Rob) were very helpful and professional in the way they handled my purchase. Thank you for a quick procedure with a friendly approach.PositiveResponsiveness, Quality, Professionalism, Value
Lynn Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Hi Lynn
Thank you for your review and the 5 stars, much appreciated.
Kind regards
Nick Webber - director
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5/5
GoogleWest Coast managed our sale in the height of the Covid-19 lockdown. We tried two other estate agents in town who all promised but failed to sell our property. We are very pleased with the result!PositiveResponsiveness, Quality, Professionalism
Dick Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Thank you for the review Dick, it's really appreciated and I will be sure to let the team in our Burnham office know. Kind regards
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5/5
GoogleHighly Recommend, 5 star service.
Sold & purchased with Westcoast Burnham on Sea,
Excellent service, helpful friendly staff.
8 weeks from viewing to exchange of contacts amazing.
Thanks to Sue for keeping us fully informed
Outstanding professional service,
Thanks to all the staff πPositiveResponsiveness, Quality, Professionalism, Value
Lesley Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
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5/5
GoogleI would highly recommend Westcoast Properties. Their representative Sue marketed my late mother's property and provided excellent communication, feedback and service from start to finish. Sue was professional and friendly at all times. Thanks Sue and all at Westcoast Properties :)PositiveResponsiveness, Quality, Professionalism, Value
Alison Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Hi Alison, thank you for taking the time to post this superb review, it is very much appreciated. I am pleased to hear that all the team in Burnham provided an excellent service from start to finish.
Thank you for your business. Kind regards Nick Webber - Director
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5/5
GoogleInformation flow is key when buying a selling a house.
We moved to the Burnham-on-Sea area from Suffolk.
We bought a property from Westcoast Properties and the service we received from them was the best we have ever received from any estate agent we have ever used. They often gave us more information about our complete chain status than the estate agent we were using to sell.
The team at Westcoast Properties in Burnham, Gavin, Sue, Max, Teresa and Rob all deserve a huge Thank You for making our move less stressful then it could have been.
When we move again, we will definitely be using Westcoast to sell.PositiveResponsiveness, Professionalism
Gregg Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Hi Gregg
Thank you for your fantastic review, it is gratefully received and I am glad to hear of the excellent service you received from our company. You can be sure that I will pass it on to the team in Burnham.
Best wishes in your new home and we'll look forward to assisting you in your next move.
Kind regards
Nick Webber - Director
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5/5
GoogleAlthough not our estate agent Sue, sales progression at West Coast was excellent, such a lovely helpful, good communicator and efficient person. We couldn't be without her. Returning calls and chasing everyone up and down the chain.
Makes a brick and mortar estate agent worth all your fees. Total recommend them, the best in Burnham on Sea.PositiveResponsiveness, Quality, Professionalism
Harpist Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Thank you for your superb review, it is very much appreciated.
As you are experiencing there is a lot of work that goes on behind the scenes to ensure we get as many sales across the line as possible.
Best wishes
Nick Webber - Director
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5/5
GoogleWe used Westcoast due to the property we loved. They were so professional and any information we needed they were so informative and came back with the answers very quickly. Gavin and Sue were amazing. If your looking to purchase or sell your home try Westcoast you wonβt be disappointed regards SheilaPositiveResponsiveness, Professionalism
Roy Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Hi Shelia,
Thank you for your fantastic review, I am glad you had such a good experience in purchasing your new home through our company. I will pass you comments onto the team in Burnham, especially Gavin and Sue.
Kind regards
Nick Webber, Director.
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5/5
GoogleAs a Landlord I have been so impressed with the team at Westcoast Properties.
My calls were returned promptly and the entire service given to me, by Gavin, Sue and Teresa has been outstanding.
I will continue to recommend Westcoast
Properties.PositiveResponsiveness, Quality, Professionalism, Value
Paul Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Thank you for your fantastic review, it is very much appreciated.
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5/5
GoogleAs a first time buyer Sue guided us though the whole process, answering all our questions, no matter how small. Even during lock down we were well supported by Andrew. Communication was prompt and consistent and we couldnβt of asked for any more. Thank you so much for everything, weβve been in our house for 3 days and absolutely love it.PositiveResponsiveness, Quality, Professionalism
Luke Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Hi Luke, thank you for your kind review, very much appreciated. I am glad to hear that you were well looked after during your first home purchase. Best wishes in your new, first home! Nick Webber - Director
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5/5
GoogleThe Team at Westcoast are amazing from start to finish. We sold our property stress free due to their professional working manner. We were kept updated all the way and always had time to answer our phone calls and emails without hesitation. The photographs of the property were high class which gave an eye catching portfolio. We recommend Westcoast, Gavin, Sue and the team 100%.PositiveResponsiveness, Quality, Professionalism, Value
Maria Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Hi Maria
Thank you so much for your review and comments, they really are appreciated. I am so glad to hear of the service you received from the team in Burnham and thank you for your comments regarding our photos. A lot of work and passion goes into showcasing the instructions we receive, so it's nice to know that you feel it made a difference.
Best wishes
Nick Webber - Director
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5/5
GoogleMy experience with Westcoast, Burnham-on-Sea office has been nothing more than excellent. The staff have been so friendly and helpful. From valuation to completion and purchase of another property, they have been in communication at all stages.
My Flat was put on the market and sold in about a week!
Throughout the whole selling and purchasing process, Westcoast helped deal with the Solicitors queries and chased to ensure the move happened swiftly. Well done all staff.PositiveResponsiveness, Quality, Professionalism, Value
Tony Β· 22 June 2021 Β· Westcoast Properties Burnham On Sea
Agent replied Β· 21 June 2024
Hi Tony, many thanks for your excellent review, so pleased to hear of the superb service you received. Thank you for your business and best wishes in your new home. Kind regards, Nick Webber - Director.
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5/5
GoogleWe have been in our first house for 26 years , and decided to sell and invest in a bungalow, we picked Westcoast in nailsea to sell our house , as my mum also sold with the team at Westcoast, and they were very friendly and professional, the team went over and beyond our expectations, would definitely recommend Westcoast in nailsea.PositiveProfessionalism
Mark Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Hi Mark, many thanks for your excellent review it is very much appreciated.
All the best in your new home and thank you for choosing Westcoast.
Kind regards
Nick Webber - Director
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5/5
GoogleWe have just moved house recently and west coast were amazing :-). Out of the entire chain they were the only estate agent where you felt fully informed and valued. We have had several good experiences now and would highly recommend.PositiveResponsiveness, Professionalism, Value
Michael Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Hi Micheal, thank you so much for your glowing review, much appreciated.
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5/5
GoogleRecently purchased a property from them. Very friendly courteous and always keeping me updated on progress. Nothing was to much trouble right up to when they dropped the keys into my hand wishing me well and happy years there. Thank you all the team in Nailsea.
CarolePositiveResponsiveness, Professionalism
Carole Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Hi Carole, thank you for your review, it is very much appreciated. We wish you all the best in your new home. Kind regards, Nick Webber - Director.
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5/5
GoogleHaving experienced both selling and buying through westcoast I can't fault Rachel and her team @the nailsea branch. They made the process alot easier by keeping us updated and always at the end of the phone to reassure us. We are so greatfull for all there hard work and how at ease they made us feel.
Thank you so much for all your hard workPositiveResponsiveness, Professionalism
Cathy Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Hi Cathy
Thank you for taking the time to leave this review, it is very much appreciated and I know Rachael and her team will be grateful as well.
I am glad that your experience with us as a seller and a buyer has been a good one.
Very best wishes
Nick Webber - director
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5/5
GoogleSelling a home - what a process... well there are some estate agents who can make this process as pain free as possible, Rachael and Gemma (plus the team behind them) are just that. we have finally gone through the drawn out process which i can say that they have been excellent throughout. Lots of communication and doing everything in there power to speed the process up. would absolutely use them again. I just hope it nots for a very long time.PositiveResponsiveness, Quality, Professionalism, Value
Peter Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Thank you Peter for your excellent review, it is very much appreciated. I am very pleased to hear of the service you received from our Nailsea team. Lindsay - Director.
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5/5
GoogleJust finished buying a house through Westcoast who were excellent, from the initial viewing to picking up the keys. The team were always there when needed, by email and phone, so we always knew what was happening at each stage of the purchase. Particular thanks to Megan, who is very professional and kept us updated throughout.PositiveProfessionalism
Scott Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Hi Scott
Thank you for your excellent review, I am glad to hear that you had a good experience during the purchase of your home. I will pass your comments onto the Nailsea team and in particular Megan.
Best wishes in your new home
Nick Webber - Director
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5/5
GoogleWe have just sold our house through Westcoast Nailsea. What a Team we felt cared for and supported through some pretty awful times with Covid. Rachel, Gemma, Megan and Sue are to be commended for their professionalism and their care. They even recommended a superb Solicitor. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Julie Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Thank you for your kind words Julie, really glad to hear that the Nailsea Team went that extra mile for you.
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5/5
GoogleWestcoast Nailsea recently managed the sale of our house and we were really impressed with the calm and friendly way they guided us through the process. All the team and in particular Rachel and Megan always dealt with any queries both swiftly and professionally.PositiveResponsiveness, Professionalism
Keith Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Thank you Keith for your amazing review, we all very much appreciate your feedback.
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5/5
GoogleIf we could give a 10 stars rating - we would! Rachael, Megan & the whole Westcoast team really have been amazing. Our house sale/purchase has been a long process but every step of the way the team kept us updated and informed and went above & beyond to make things happen for us. We would recommend Westcoast to everyone!PositiveResponsiveness, Quality, Professionalism, Value
Gavin Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Hi Gavin,
Thank you for your superb review, it is very much appreciated and you can be sure that I will pass it onto the team in Nailsea.
Thank you for your business and I wish you the very best in your new home.
Kind regards
Nick Webber - Director
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5/5
GoogleI have recently sold my house through Westcoast and I would highly recommend them as a first class and professional estate agency. I was kept updated on progress throughout the sale and could speak to any member of the team with any query as they all had full knowledge of the progress.
I bought this property via Westcoast 18months previously and without their diplomatic and negotiating skills I would never have acquired it.
I would personally like to thank Rachel, Megan, Sue and Gemma for all their help and wouldn't hesitate to recommend them.PositiveProfessionalism
Jayne Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Hi Jayne, thank you for your superb review, it's lovely to read. As you no doubt know helping people move isn't all it appears from the outside, a lot of hard work goes in behind the scenes to keep transactions running smoothly and to make them as stress-free as possible, so it's great to be appreciated.
Best wishes
Nick Webber - Director.
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5/5
GoogleI can't thank West Coast enough for their expertise and advice. They were so patient with our move despite being sold at such a challenging time. All the staff we dealt with were friendly, communicative, and professional. They had to deal with some difficult negotiations, a complex chain, and personal bereavement, so they thoroughly deserve to celebrate our sale. I would happily recommend West Coast in Nailsea to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Tony Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Hi Tony, thank you so much for your excellent review, it is very much appreciated. I am glad your sale, despite all the complications concluded successfully.
Best wishes
Nick Webber - Director
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5/5
GoogleRachael and the team at Nailsea have delivered outstanding service throughout. From the day we bought our house to the day we sold it we have received nothing short of the very best attention. In addition, the team do not shy away from sorting problems. The team at Nailsea are efficient and welcoming. They are completely customer focussed and have a great service ethic.
I realise that I should have been referring some of my concerns directly to the rental team. On the occasions that I did I was disappointed more often than not with the service. I do not want to be over critical but one occasion the responses I received when raising an issue were extremely defensive and there was a lack of acknowledgement and reluctance to take ownership. I realise however that the role of that team is not easy and contact with them by clients is invariably in relation to a problem. I imagine they are rarely contacted about good news in the rental world. I should add that I have written to the team on one or two occasions offering constructive comment to help them deliver an even better service.PositiveResponsiveness, Professionalism
David Β· 22 June 2021 Β· Westcoast Properties Nailsea
Agent replied Β· 21 June 2024
Thank you for your review David and feedback, much appreciated.
Best wishes
Nick Webber - Director
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