Trusted Agent profile

Westcoast Properties reviews

★★★★★ Excellent

193 reviews across 2 platforms

28 High Street Burnham On Sea, Burnham On Sea TA8 1PA

Part of Westcoast Properties, see every office.

Westcoast Properties's Burnham On Sea office at 28 High Street Burnham On Sea is rated 4.9 out of 5 across 193 reviews on two platforms, including 173 Google reviews rated 4.9. The 20 Facebook count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Westcoast Properties won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

173

Reviews on Google

This office

Facebook logo

4.8 / 5

20

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Westcoast Properties. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Burnham On Sea office, from every platform, shown as written. First names only.

5/5

Google

Sam was absolutely fantastic from start to finish! He managed to get us in for a viewing so quickly, and we ended up making an offer at 9am the following morning. We never felt rushed during the viewing, Sam took the time to answer all of our questions and was incredibly helpful throughout. As soon as we put the phone down after making our offer, he got the process started straight away and kept everything moving. We honestly couldn’t have asked for a better experience. I can only hope that if we ever purchase a property again, Westcoast will be the ones selling it! Thank you so much, Sam, you were brilliant!

Caroline · 20 August 2026

Agent replied · 22 August 2026

Thank you so much for the fantastic review, Caroline! We’re delighted to hear you had such a positive experience with Sam. He’ll be really pleased to read your comments. We always aim to make the buying process as straightforward and stress-free as possible, so it’s lovely to hear that Sam was able to get things moving so quickly for you. Thank you for choosing Westcoast and we wish you all the best in your new home! Westcoast Properties

5/5

Google

We chose Westcoast Properties Burnham-on-Sea to sell our home and were really pleased with the service. The team were knowledgeable about the local market, kept us updated regularly and were always available when needed. A special mention to Jack, who was tenacious throughout and kept us informed at all times. We really appreciated his proactiveness in keeping things moving and ensuring the sale stayed on track, which helped reduce a lot of the usual stress. We would definitely use them again and would happily recommend them to others.

SycamoreHouse · 6 April 2026

Agent replied · 13 April 2026

Thank you for your kind review and for choosing Westcoast Properties to handle your sale. We’re really pleased to hear that you felt well supported throughout the process and that our communication and local knowledge made a difference. Keeping our clients fully informed and ensuring everything progresses as smoothly as possible is something we take great pride in. A special thank you for your comments about Jack, he’ll be delighted to hear your feedback. His proactive approach and determination to keep things moving are exactly what we aim to deliver for every client. It was a pleasure working with you, and we truly appreciate your recommendation. If we can be of any help in the future, we’d be more than happy to assist again! Westcoast Properties

5/5

Google

Westcoast have been an absolute pleasure to deal with throughout the purchase of our home in Burnham-on-Sea. Having a local estate agent with a building right in town made the whole process so much easier. Whenever I had questions or needed to sort something out, I could just pop in quickly, something you simply wouldn’t get with an online-only estate agent. Jack was helpful, professional, and really made things straightforward. I would recommend Westcoast to anyone buying or selling in the area, and I will definitely be using them again when I decide to sell any property in the future. Thank you for the excellent service!

David · 6 April 2026

Agent replied · 13 April 2026

Hi David, Thank you for such a fantastic review, we really appreciate you taking the time to share your experience. We’re so pleased to hear that having a local office made things easier for you. Being right in the heart of Burnham-on-Sea is something we’re really proud of, and it’s great to know it made a difference during your purchase. I’ll be sure to pass your kind comments on to Jack, he’ll be delighted to hear them. We always aim to keep the process as straightforward and stress-free as possible, so it’s great to know that came across. It was a pleasure helping you with your purchase, and we look forward to working with you again when the time comes to sell. All the best Westcoast Properties

5/5

Google

We honestly can’t praise West Coast enough. While searching for our first home we viewed several properties through different estate agents, and none of the experiences compared to the one we had with Sam. From the moment we arrived, Sam was welcoming, positive, and incredibly knowledgeable. As first-time buyers we had a lot of questions, and he took the time to answer every single one clearly and patiently without ever making us feel rushed. He made the whole viewing feel relaxed and informative rather than pressured, and his genuine enthusiasm for the property really stood out. It’s clear he cares about helping people find the right home rather than just completing a sale. Thanks to Sam’s help we felt confident putting an offer in, and we’re very grateful for the time and effort he put into showing us around.

Lauren · 13 March 2026

Agent replied · 13 April 2026

Thanks so much for your kind words. We're delighted to hear that your experience with Sam stood out while you were searching for your first home. Buying for the first time can feel daunting, so it’s great to know Sam helped make the viewing relaxed, informative and enjoyable while answering all of your questions along the way. We pride ourselves on providing a friendly, knowledgeable service without any pressure, so it’s fantastic to hear that came across during your visit. Sam will be really pleased to read your feedback. Wishing you all the very best with your purchase, and thank you again for taking the time to leave such a lovely review! Westcoast Properties

5/5

Google

We recently sold our property through Westcoast and were super impressed. Everything was very clear from the beginning so, we knew what to expect, they were flexible and extremely helpful and accommodating. Special shout out to Jack who photographed the property and had it online the same day and Sam who accompanied us on viewings. Both really professional and helpful. Highly recommended!

David · 22 June 2026

Agent replied · 22 August 2026

Thank you so much for your lovely review and for choosing Westcoast to help with your sale! We're delighted to hear that you were so impressed with the service you received and that the process was clear and straightforward from the outset. We're really pleased to hear that the prompt marketing and Sam's professionalism and support during the viewings helped make your experience such a positive one. They'll both be delighted to know their efforts were appreciated! Best wishes - Westcoast Properties

5/5

Google

Sam Yard and Megan Jouxson were so helpful in my recent purchase. It seemed to take an age with the solicitors but they both helped the process go as smoothly as possible. Sam was patient with me in my many viewings and emails, whilst Megan kept me up to date and chased when necessary. Thank you.

Karen · 25 July 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful 5-star review. We're delighted to hear that Sam and Megan were able to support you throughout your purchase. We know how frustrating lengthy conveyancing can be, so it's great to hear that Sam's patience during your viewings and emails, together with Megan's proactive updates and chasing of the solicitors, helped make the process as smooth as possible. Thank you for choosing Westcoast Properties. We really appreciate your kind words and wish you every happiness in your new home!

5/5

Google

Having just sold my house through Westcoast Properties in Burnham On Sea I would just like to thank all the staff involved. They were always there to answer any questions and the service and communication was first class. So once again thank you Sam Yard, Jack Keates and Megan Jauxson

Ian · 22 May 2026

Agent replied · 22 August 2026

Thank you so much for taking the time to share your experience. We’re delighted to hear you were happy with the service and communication throughout your sale. I’ll be sure to pass on your thanks to Sam, Jack, and Megan, they’ll really appreciate it. Kind regards Westcoast Properties

5/5

Google

Westcoast have been extremely helpful and supportive during our very protracted move to Burnham, Megan is particular has been amazing. She was always positive and nothing was too much trouble, she smoothed the way with our sellers when we hit problems with our buyers which made it easier and less stressful for us.

Lee · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your thoughtful review Lee! We know how stressful a protracted move can be, so we’re really pleased to hear … More

5/5

Google

My wife and I have been extremely happy with Westcoast Properties and all their staff including Megan, Scott and Anthony. Sam Yard was so helpful, professional, friendly and approachable. When we lost our buyer he did everything he could to relieve the stress on us and secured another buyer for us within the week. Mick and Barbara.

Michael · 22 August 2026

5/5

Google

Had a really good experience with west coast properties , especially Sam! He’s been brilliant and friendly and kept me up to date all the time. He’s been a pleasure to deal with and made my experience as a buyer a lot easier and smoother!

Holly · 30 March 2026

Agent replied · 13 April 2026

Thanks so much for your kind words, it genuinely means a lot. I’m really pleased to hear Sam made the process feel smooth and kept you well informed throughout, I’ll be sure to pass this on to him, he’ll be delighted. Wishing you all the best in your new home! Westcoast Properties.

5/5

Google

I have recently sold my home and West Coast were very attentive from start to finish. I felt listened to and Jack seems to be a very keen member of the team who I felt I could contact regarding any matter which enabled a fairly painless sale.

Sue · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind review, we really appreciate you taking the time to share your experience! … More

5/5

Google

Excellent service. The team at Westcoast handled all viewings and kept me fully informed throughout the sale of my property. The whole team, Jack, Megan, Sam, and Gavin were great. I would highly recommend them, and they will be the first agent I'll call if I ever sell another property.

Michael · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your kind words, it really means a lot to the whole team. … More

5/5

Google

Having bought my property through West Coast 10 years ago, when it was time to sell I knew I wanted to work with them again. Gavin was excellent dealing with initial enquiries, photographs and getting the house on the market and under offer …

Fiona · 22 January 2026

Agent replied · 13 April 2026

Thank you so much for your kind review and for choosing Westcoast again after 10 years. We’re pleased to hear that Gavin provided great support in getting your property on the market quickly and that Jack kept communication clear and … More

5/5

Google

I want to thank Jack Keates at Westcoast Properties, Burnham-on-Sea for all of his help in the purchase of our bungalow. He has been so friendly, profession and helpful. Getting us prompt answers to our enquiries and keeping us informed of progress.

Alicia · 13 January 2026

Agent replied · 13 April 2026

Hi Alicia Thank you for your review. We’re delighted to hear that Jack provided great … More

5/5

Google

We changed from another local estate agents to Westcoast and certainly haven’t been disappointed. Gavin who came and took all the photos was very professional as were Sam and, Jack. Sam did all the negotiation in our recent sale after hours on a Friday evening, which was above and beyond. We were kept up to date every month with regular phone calls and emails. I would definitely recommend Westcoast.

Amanda · 22 June 2026

Agent replied · 22 August 2026

Thank you for your fantastic review and for choosing Westcoast to market your property. We're delighted to hear that your experience with the team has been such a positive one. It's great to know that the professionalism of Gavin, Sam and Jack made a difference throughout the process, and we're especially pleased that Sam's efforts in securing your sale, even after hours on a Friday evening, helped get things over the line. Keeping our clients informed is something we take very seriously, so it's wonderful to hear that our regular updates and communication were appreciated. Thank you again for your recommendation and for placing your trust in us! Westcoast Properties

5/5

Google

Westcoast have been great in helping find our next home, especially Jack going above and beyond with supporting us through the process. I highly recommend

Rachel · 22 May 2026

Agent replied · 22 August 2026

Thank you for your kind words and recommendation. We’re delighted to hear you’ve had such a positive experience with us whilst finding your next home. Jack will be especially pleased to know his support and dedication made a real difference throughout the process. Thank you again for choosing Westcoast Properties

5/5

Google

Navigating the housing market and moving from the family home after over four decades is a significant moment, and needless to say, there are some challenges! Gavin and his team at the Burnham-on-Sea office of Westcoast Properties guided us through the process, making it simple and as stress-free as possible. They demonstrated excellent communication, being quick to respond to calls and emails, and keeping us informed each step of the way. Gavin’s undoubted experience in the market was extremely reassuring and we felt confident and well looked after by the whole team at the Burnham-on-Sea branch.

Mr · 27 August 2024

Agent replied · 26 October 2024

Hi Mr and Mrs Bradley Thank you for your glowing review, it is very much appreciated. Moving home can be stressful, especially when you haven't moved for so many years, so it's great to hear that you were well looked after by Gavin and his team. Best wishes in your new home! Kind regards Nick Webber - Director

5/5

Google

Sam has been exceptionally helpful so far in securing our next property! Excellent service- we would highly recommend Sam!

Charlotte · 22 May 2026

Agent replied · 22 August 2026

Thank you so much for the kind words! It’s been a pleasure helping you secure your next property. We’re delighted to hear you’ve had such a positive experience with Sam, and we truly appreciate your recommendation! Westcoast Properties

5/5

Google

I had a professioal relatioship with Westcoast Properties for over 6 years. They were excellent in all matters pertaining to Property Rental and Maintenance, especially Megan Jouxson and Megan Bannell. Once I decided to sell the property …

Chris · 13 December 2025

Agent replied · 13 April 2026

Hi Chris Thank you so much for your kind review and thank you for your business over the years. I'm delighted to hear you were happy with the service throughout your … More

5/5

Google

We had an exceptional experience buying our home through this estate agent. Megan and Sam were outstanding from day one. Friendly, proactive, and incredibly supportive throughout the whole process. Nothing was ever too much trouble, and …

Jeremy · 13 December 2025

Agent replied · 13 April 2026

Hi Jeremy, Thank you for taking the time to share such a wonderful review, it’s truly appreciated. … More

5/5

Google

We are buying a house through Westcoast and Jack has been really helpful chasing solicitors and keeping us updated. Would definitely recommend

Megan · 30 March 2026

Agent replied · 13 April 2026

Thanks so much for your kind words, it’s great to hear Jack has been keeping things moving and making sure you’re kept in the loop - I’ll make sure he sees this, he’ll really appreciate it! Wishing you all the best with your purchase, and thank you for the recommendation. Westcoast Properties

5/5

Google

We have been incredibly impressed with the wonderful team at Westcoast! Gavin listed our property for us in a professional and knowledgeable manner. Jack then secured a sale for us quickly and efficiently. Again, Jack has been incredibly knowledgeable, professional, sincere and honest and he really does go above and beyond. He is thorough and conscientious, but above all, he is a genuinely lovely guy and a pleasure to work with. Thank you all, you have been amazing and come very highly recommended!!

Tom · 24 July 2025

5/5

Google

I can't shout about Sam Yard and Jack Keates enough. They have both been incredible with looking after my dads property. Selling a deceased property ins't easy for any family and they have been understanding and supportive. They have both worked really hard to get the best price and quickly. Highly recommend Westcoast Properties Burnham-on-Sea. Thank you for your continued help.

Lauren · 22 May 2026

Agent replied · 22 August 2026

Thank you so much Lauren for your kind words. We really do appreciate you taking the time to leave such a thoughtful review. We understand how difficult and emotional selling a family property can be, especially in these circumstances, so we're very pleased that Sam and Jack were able to support you through the process and help make things a little easier. Your recommendation means a great deal to us and we’ll be sure to pass your comments on to both Sam and Jack. Thank you again for placing your trust in us and for your continued support. Westcoast Properties

5/5

Google

Excellent, Friendly and Professional service by all the staff from start to finish. Would definitely recommend West Coast Properties at Burnham-on-Sea.

Ben · 13 March 2026

Agent replied · 13 April 2026

Hi Ben & Trudi Thank you so much for your kind words, it really does mean a lot to the whole … More

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Questions about Westcoast Properties

How many reviews does Westcoast Properties have?

Westcoast Properties's Burnham On Sea office has 193 reviews across two platforms: 173 on Google, 20 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Westcoast Properties's rating?

Westcoast Properties is rated 4.9 out of 5 across all 193 reviews, and 4.9 out of 5 on Google from 173 reviews, checked 9 October 2026.

Has Westcoast Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Westcoast Properties, Burnham On Sea won Trusted Agent; Westcoast Properties, Bristol won Trusted Agent; Westcoast Properties, Patchway won Trusted Agent.

Where is Westcoast Properties's Burnham On Sea office?

Westcoast Properties, 28 High Street Burnham On Sea, Burnham On Sea TA8 1PA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.