Every review we hold for the Burnham On Sea office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleExcellent knowledge of the local area when it came to makeing my property. Great interpersonal skills showed by Jack ensuring a smooth transition throughout the whole process. All staff members have been both polite and professional every step of the way, would recommended theses guys If your thinking about selling or buying a productive, they will endever to show you nothing but care and Compassion.
Jobey · 13 March 2026
Agent replied · 13 April 2026
Thank you, Jobey, for your fantastic review.
We’re delighted to hear that our knowledge of the local area and Jack’s support throughout the process helped make your move a smooth one. Providing clear communication, professionalism and genuine care from start to finish is exactly what we strive for as a team.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Best wishes,
Westcoast Properties
★★★★★ 5/5
GoogleWe used WestCoast to sell our property and chose the video/picture package which was professionally done and we were extremely pleased with the quality of the pictures and video produced.
The agents and staff at WestCoast Burnham on Sea office couldn't have been more supportive to us and helped take some of the stress out of what is an already stressful process. They regularly checked in with us and were always quick to communicate with. Anything we needed, they accommodated. This level of attentive service is rare these days and the staff at this office are a credit to WestCoast.
A big thank you to Gavin, Megan, Sue, Rob and Teresa, we really appreciated everything you did for us and wouldn't hesitate to use WestCoast again in future.
Steven · 9 December 2023
Agent replied · 30 December 2023
Hi Steven
Thank you for such a great review, It's really appreciated and I know the team in Burnham will also really appreciate your comments.
Kind regards
Nick Webber - Director
★★★★★ 5/5
GoogleHad a really good experience with Westcoast Properties in Burnham-on-Sea. Everyone I dealt with was friendly, helpful and easy to get hold of when I had questions. I'd definitely use them again and would happily recommend them to anyone looking for a local estate agent.
Chris · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your kind review and recommendation. We're delighted to hear you had such a positive experience with our team here in Burnham-on-Sea. We pride ourselves on being approachable, keeping in touch, and making the process as straightforward as possible, so it's fantastic to know that came across. We really appreciate your support and look forward to helping you again in the future!
Westcoast Properties
★★★★★ 5/5
GoogleExcellent and friendly service from Jack and the team leading to a quick and easy completion.
Simon · 13 February 2026
Agent replied · 13 April 2026
Thanks so much for the kind words! We’re really pleased to hear you had such a smooth experience. Jack and the whole team will appreciate the feedback, and it was a pleasure helping you through to completion. Best wishes from all of us at Westcoast Properties.
★★★★★ 5/5
GoogleI like Westcoast, they’ve handled a few sale of houses and tenant changes of mine over the last few years and they’ve been great to deal with. Genuine people who don’t push themselves on you.
Rich · 19 August 2026
Agent replied · 22 August 2026
Thank you so much for your kind words Rich! It’s wonderful to hear that you’ve had such a positive experience with us over the years. We really appreciate your continued trust and are delighted to have been able to help with your property sales and tenant changes. We look forward to working with you again in the future!
Westcoast Properties
★★★★★ 5/5
GoogleWest coast are excellent. They have given me advice over the phone without making me feel an idiot, patiently answering my questions.
Jack when I spoke to him, was extremely supportive, he listened to my situation and needs and was quick in actioning my valuation and get back to me. I felt valued and understood
Hannah · 13 February 2026
Agent replied · 13 April 2026
Thank you very much for taking the time to leave such a kind review. We’re really pleased to hear that you felt supported, listened to, and valued throughout your enquiry. Jack will be delighted to know his advice and prompt action made a … More
★★★★★ 5/5
GoogleA big Thank you to West coast properties Burnham on sea for their expertise in the sale of my property .
To all the hard working staff to include Gavin from the start of the process to Sue at the end of the process - who were exceptional , professional , and very competent when dealing with what proved to be a the very long -challenge to sale .
Sue was excellent and I cant not thank her enough for all her guidance , support , determination , and excellent communication skills to get the sale on its way .
Thank you for all your hard work .
Good luck and well done 😀
Gill
Gill · 16 September 2022
Agent replied
Hi Gill
Thank you for your glowing review, it is very much appreciated.
I am pleased to hear of the service you received from our team in Burnham, they are a fantastic team and we're very proud of them.
Thanks again Gill and thank you for your business.
Best wishes
Nick Webber - director
★★★★★ 5/5
GoogleJack keates was extremely helpful in our search and discussing options for our first purchase. Giving us transparent and easy to understand information making the search for our new home easy. If you want top quality service and a dedicated sales team going above and beyond I cannot recommend west coast properties enough. Thank you team
Alisha · 13 January 2026
Agent replied · 13 April 2026
Hi Alisha
Thank you for sharing such positive feedback. We’re thrilled to hear that Jack provided clear, transparent guidance and made your first home search an enjoyable … More
★★★★★ 5/5
GoogleMegan Jouxson at Westcoast B-o-S was brilliant, couldn't have been more helpful throughout the process, very responsive and knowledgable. She was a pleasure to deal with.
Paul · 8 August 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful five-star review. We're delighted to hear that Megan provided such a positive experience throughout your move. Her responsiveness, knowledge and commitment to keeping our clients informed are qualities we really value, so it's fantastic to see them recognised! We'll be sure to pass your kind comments on to Megan.
Thank you for choosing Westcoast Properties, and we wish you all the very best in your new home!
★★★★★ 5/5
GoogleCurrently buying a property through Westcoast Properties and can not praise Jack enough, when we lost one property Jack managed to sort us out quickly with the perfect fit for us. He is friendly and professional and good at keep us up to …
Claire · 22 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We’re really pleased to hear about your experience and that Jack was able to help you find the perfect property after such a disappointing … More
★★★★★ 5/5
GoogleMy experience with Westcoast, Burnham-on-Sea office has been nothing more than excellent. The staff have been so friendly and helpful. From valuation to completion and purchase of another property, they have been in communication at all stages.
My Flat was put on the market and sold in about a week!
Throughout the whole selling and purchasing process, Westcoast helped deal with the Solicitors queries and chased to ensure the move happened swiftly. Well done all staff.PositiveResponsiveness, Quality, Professionalism, Value
Tony · 22 June 2021
Agent replied · 21 June 2024
Hi Tony, many thanks for your excellent review, so pleased to hear of the superb service you received. Thank you for your business and best wishes in your new home. Kind regards, Nick Webber - Director.
★★★★★ 5/5
GoogleExcellent communications by Sam and others throughout. Any enquiries or requests from our-side of the purchase were speedily and accurately answered in a professional manner.
James · 22 June 2026
Agent replied · 22 August 2026
Thank you for your wonderful review.
We're delighted to hear that you were pleased with the service provided by Sam and the team. Clear communication is something we pride ourselves on, so it's great to know that your enquiries and requests were handled promptly, accurately and professionally throughout your purchase.
We'll be sure to pass your kind comments on to Sam and the rest of the team.
Thank you for choosing Westcoast Properties!
★★★★★ 5/5
GoogleJack has gone over and above trying to find us our perfect property, dedicated efficent young man, who has bent over backwards to get us in to viewings quickly. 5* service recommend to all ....thank you 🌟 …
Angela · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind review. We’re really pleased to hear that Jack has been able to help you in the search for your perfect property. He works incredibly hard for his clients, so it’s great to see his dedication and efficiency recognised.
We truly appreciate your recommendation!
Best wishes,
Westcoast Properties
★★★★★ 5/5
GoogleFound Jack to be extremely helpful, received great service, he worked late into the evening and started early in the morning to liaise with us and sellers to arrange viewings , keep up the good work 😁👍 …
Lee · 13 March 2026
Agent replied · 13 April 2026
Thank you for the great review. We’re delighted to hear that Jack was so helpful and able to provide such a high level of service. He’s very dedicated to making sure things run smoothly for our buyers and sellers, so it’s fantastic to see his hard work recognised!
We really appreciate your kind comments and support.
Best wishes,
Westcoast Properties
★★★★★ 5/5
GoogleThe Burnham on Sea office sold a property for me. Excellent service from start to finish. The most helpful and informative assessment of the property from the branch manager at the outset which made me choose them. Excellent work from the team to get viewings and provide me with feedback from each viewer. A very good (but fair) sale price negotiated for me, ensuring buyer and seller were both happy with the outcome. Then they worked hard to ensure the sale went through smoothly dealing with other estate agents and solicitors in the chain and keeping me informed each step of the way. Overall a first class service. Particular thanks to Sue who is incredibly good at her job.
Geoff · 19 October 2020
Agent replied
Hi Geoff, many thanks for your superb review, great to read and much appreciated.
★★★★★ 3/5
GoogleUnfortunately cannot recommend westcoast. We rented through them for nearly two years and although ultimately the issue laid with our landlady, westcoast didn’t exactly do much either. We had multiple issue with the property including the integrated fridge braking two weeks after we moved in and it taking 4 weeks for it to be replaced. My main issue was that, although westcoast claimed to manage the property on behalf of the land lady, they never once made a decision on her behalf when she was uncontactable.(she is notorious for ignoring all contact) so there was many frustrating aspect of our tenancy that could have been resolved by westcoast just doing their job. This resulted in myself and my husband constantly chasing and doing their job for them.
Nicki · 26 December 2024
Agent replied · 9 January 2025
Hi Nicki, sorry to hear about your experience. One of the main frustrations we have as a managing agent is that without express permission from a particular landlord, we are not legally allowed to order replacements or repairs on their behalf when the landlord is unobtainable. After having checked the lettings file from when you rented with us, I can see this is exactly the situation we had with your property. While we can chase and act as quickly as possible on our end, legally our hands were tied until we had approval for individual works etc.
Thanks very much for leaving us a review though. We hope you had a very merry Christmas and have a happy New Year
★★★★★ 5/5
GoogleAbsolutely Amazing, I cannot recommend Westcoast enough, Sue has been incredible, and has been on top of the whole process from start to finish. Has put up with my constant phone calls, and never once made me feel like I was being a nuisance!..believe me, I made alot of calls !. The professionalism and service is second to none. Thank you Sue and team for all your hard work, you made a very stressful time much bearable.
Claire · 1 April 2021
Agent replied
Thank you for your amazing review Clare, your feed back has been gratefully received.
★★★★★ 5/5
GoogleGreat experience purchasing our property as first time buyers. From the first viewing Megan made us feel at ease, answering lots of first time buyer questions! As we progressed through the sale everyone else in the office was so friendly and helpful - always getting questions answered or being on the ball chasing things up. I would recommend the team to anyone looking in the area!
Kerensa · 16 September 2022
Agent replied
Hi Kerensa
Thank you for your review, it's much appreciated.
I am glad to hear of the experience you had with our team in Burnham. Being a first time buyer can be a daunting experience, so to have a friendly, knowledgeable estate agent assisting you can make all the difference.
Best wishes in your new, first home!
Nick Webber - director
★★★★★ 5/5
GoogleMy wife and I recently purchased a property through West Coast Properties, which although wasn’t a straight forward process (from selling our own home) - the communication with Sue Picton could not have been much better.
We were kept informed throughout the whole process, whilst Sue went above and beyond in chasing our own buyers solicitors to ensure the ball kept on rolling.
I wouldn’t hesitate in recommending West Coast Properties to any friends of family and will likely use them to sell our own property in the future!
Sue, you’re an absolute credit to the WCP’s.
Thank you!
Joshua · 24 December 2019
Agent replied
Hi Joshua
Thank you so much for your amazing feedback and in particular your comments about Sue, it's much appreciated.
Best wishes in your new home - Nick Webber - Director
★★★★★ 5/5
FacebookA big thank you to Louis at Westcoast Properties in Patchway. He really has made moving to our first home really smooth and he was so helpful. He couldn't do enough for us.. And time after time he informed us of new properties that come on the market... And made time for us to view at a time convenient for us. And now we're all settled in our first home. Can't thank him and the team enough. Strongly recommend Westcoast Properties!
Hannah · 5 March 2019
Agent replied · 30 September 2023
Many thanks for your message Hannah, its appreciated. I’m so pleased to hear of your positive experience in your dealings with Louis and his colleagues. We wish you every happiness in your new home. Nick Webber - director.
★★★★★ 5/5
GoogleSam & Jack have been extremely helpful in my property purchase ,they have kept me updated on my purchase making it a smooth process , should I decide to move again I’ll be sure to call West coast property.
Stephen · 13 January 2026
Agent replied · 13 April 2026
Thanks for your review, Stephen, it's great to hear that Sam and Jack have assisted you during your property purchase. … More
★★★★★ 5/5
GoogleWe are in the process of buying and selling through Westcoast.
Gavin and his team are always professional but combine this with a very friendly manner.We have dealt mainly with JackKeates - a personable young man prepared to go the extra mile to get things done.
Randy · 27 May 2025
★★★★★ 5/5
GoogleReally helpful team - always available for queries or help with any issues. Easy to communicate with, and got us a super quick sale for asking price! Very happy - would definitely recommend!
J · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your lovely review, it really does mean a lot to the whole team at Westcoast Properties. … More
★★★★★ 5/5
GoogleThe Team at Westcoast are amazing from start to finish. We sold our property stress free due to their professional working manner. We were kept updated all the way and always had time to answer our phone calls and emails without hesitation. The photographs of the property were high class which gave an eye catching portfolio. We recommend Westcoast, Gavin, Sue and the team 100%.PositiveResponsiveness, Quality, Professionalism, Value
Maria · 22 June 2021
Agent replied · 21 June 2024
Hi Maria
Thank you so much for your review and comments, they really are appreciated. I am so glad to hear of the service you received from the team in Burnham and thank you for your comments regarding our photos. A lot of work and passion goes into showcasing the instructions we receive, so it's nice to know that you feel it made a difference.
Best wishes
Nick Webber - Director
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