Westcoast Properties reviews

★★★★★ 5/5

Google

Rachael and her team at Westcoast managed both our sale and purchase. Our initial transactions were incredibly fast and well managed, selling and buying within six days of going on the market! The chain was pretty short but ended up being frustratingly delayed by the solicitors. Without the assistance and persistence of the team it would probably still be dragging on now! Communication was excellent and we were always kept informed of any progress. The team were really flexible and accomodating, in facilitating our excitement and providing multiple opportunities to revisit our purchased property prior to completion. We felt valued, listened to and had all requests accommodated instantly. Overall we cannot praise Westcoast in Nailsea enough and recommend them to anyone who is entering the market.

Neil · 15 August 2026

★★★★★ 5/5

Google

The team at Westcoast are absolutely fantastic to work with, passionate, professional, and always focused on delivering the very best service for their clients. Ashley is a brilliant point of contact for sales progression and is always eager to help whenever needed. Rachael is incredibly hardworking and truly understands what it means to be a great estate agent. Gemma and Emily are both lovely too, honestly, the whole team are a pleasure to work alongside. I’d highly recommend them to anyone looking to buy or sell in and around the Nailsea area!

Oliver · 22 October 2025

★★★★★ 5/5

Google

If you're looking to sell your home, I warmly recommend Rachael Yates and her team at Westcoast Properties in Nailsea. Our sale was not without its complications, but Rachael remained steady and unfazed throughout, resilient when obstacles were encountered, and patiently supported us to achieve a realistic price for our property. Communications were timely and transparent, suggestions practical. I am glad we chose them to handle our sale.

Nicki · 20 January 2026

★★★★★ 5/5

Google

Emily Moss at Westcoast Properties, Nailsea, made our experience of finding a suitable property positive and pleasant. Emily responded to queries and questions, promptly and thouroughly. Emily kept us informed and was always friendly and courteous when ever we were in touch. I highly recommend Westcoast Properties, Nailsea because of Emily's kind, considerate approach to both buyer and seller.

Nas · 19 March 2026

★★★★★ 5/5

Google

Thank you Rachael for helping support us through a tricky chain! You were fantastic, and I can't thank you enough. Rachael worked long hours, made sure we were kept informed and was kind and understanding. Thank you!

Georgia · 22 July 2026

★★★★★ 5/5

Google

A big thank you to Rachel and ALL her team for the successful sell of our property which was challenging at times. They were professional and supportive throughout the process with good communication, regularly chasing solicitors for updates to aid the process. They were welcoming and friendly when we visit the office and always reassuring. We would highly recommend West Coast.

Paul · 22 October 2025

★★★★★ 5/5

Google

Brought my first home through Westcoast and the team in Nailsea were amazing. Nothing was too much trouble , Highly recommended.

Matt · 22 May 2026

★★★★★ 5/5

Google

Really pleased with the team at Westcoast Properties dealing with the sale of my Late Mum's property. Emily, Ashley and Rachel were fantastic and worked hard to ensure a smooth transaction. Thank you for making a difficult sale so easy.

Ian · 20 November 2025

★★★★★ 4/5

Google

I would like to thank Emily Moss and the rest of the team at Westcoast properties for helping me complete on my first property. Emily was great to deal with, professional, quick to respond to any emails or …

Josh · 22 November 2025

★★★★★ 5/5

Google

Rachel and her team delivered a first class service. They went above and beyond to facilitate our sale as this was a probate sale and we were not local to the area. When people are quoting for your business there are many promises made. All I can say is the team did exactly what they promised and were very professional throughout. We would fully recommend Westcoast.

Nick · 14 December 2024

★★★★★ 5/5

Google

West coast have been a great Estate agent to deal with. In particular Emily Moss who has been outstanding. Her knowledge of the property was extensive! She has been very informative, professional and a real joy to deal with on the biggest most best purchase of my life. I would like to give her a personal thankyou. I would highly recommend this company and hope you are lucky enough to deal with Emily.

Sally · 22 September 2025

★★★★★ 5/5

Google

I had a great experience renting a house through Westcoast. The entire process was smooth and professional. Leila and Joanne were both incredibly helpful and supportive throughout, always responsive, friendly, and patient with all my questions. I would highly recommend this agency.

Neda · 22 July 2025

★★★★★ 5/5

Google

Thank you to everyone at Team Nailsea, Westcoast for selling our house and making it possible for us to move on. Special thanks to Rachael who 'delivers what she says', and Debbie who sold our house very quickly! Pity the solicitors couldn't match you guys! Thanks again and you are very welcome to visit our new house.

Fiona · 11 November 2024

★★★★★ 5/5

Google

Highly recommend This is the second time that I've used Racheal and her Nailsea office to find a tenant for my property. This time has been a little more complicated and Rachael has guided me through it brilliantly. Her knowledge of property, agency and the law is outstanding and has helped me through a very stressful situation. I really appreciate the time she has taken to explain everything and bring my shoulders down from my ears! From a stressed landlord - THANK YOU

Hannah · 12 August 2023

★★★★★ 5/5

Google

I met Rachael Yeates of west coast properties when I purchased a property 10 years ago for my mother. Rachael was a revelation as an estate agent. I wasn’t used to the dynamism and persistence that she embodied in the pursuit of a swift sale. House buying is frankly a nightmare these days but Rachael and her team kept me informed of delays and disruptions on a daily basis. When it came time to sell my mother’s retirement property many years later, I went back to west coast estate agents. They were absolutely brilliant. They chase everything, they kept me informed, they were on that sale, (which by the way they made in less than a week), and they were super kind about the nonsense I had to put up with from the solicitors who charged me twice as much as west coast. I cannot recommend them highly enough but particularly Rachael Yeates who has employed a team with her work ethic. I’m not a fan of mediocrity and I didn’t get any from this company. Good job well done!

Rachael · 9 January 2025

★★★★★ 5/5

Google

Faultless, 5 *****!! I chose Westcoast Properties, from a couple of other options, the moment I met their representative Rachael. Rachael radiated enthusiasm and made me feel that my house was the most important property to sell. She was extremely knowledgeable and offered commission rates that beat all other offers. Her personal interaction with the customer whilst the process of viewing and selling was ongoing was absolutely perfect. This also clearly filtered down to her staff as I would also like to acknowledge the efforts of team member Ben, who went the extra mile for me in understanding a few complicated solicitor queries. Selling a house can be stressful however, Rachael and her team made the whole experience just about pain free. Cant praise highly enough. Thanks. Simon

Simon · 7 March 2023

★★★★★ 5/5

Google

Just bought my first place through westcoast and they were extremely thorough! Emily was especially helpful and helped make the process as seamless and easy as it could be! Thanks!!

Matthew · 1 August 2025

★★★★★ 5/5

Google

I have been helped through the entire process of selling my post by the helpful, efficient and friendly team at West Coast Properties Nailsea- Rachael in particular was reassuring and made everything go smoothly

Juwariah · 22 July 2026

★★★★★ 5/5

Google

Thank you to the team at Westcoast who ensured we were always kept in the loop at every stage and went out their way to accommodate our viewings. We had a very long wait in between sstc and completion and they made it as stress free as possible. All of the team were fantastic, I couldn’t fault anything the whole way through! We are extremely happy in our new property and are very grateful to Westcoast Nailsea!

Sasha · 21 April 2026

★★★★★ 5/5

Google

I cannot stress how amazing Rachel, Kathryn, Gemma and Wendy were in selling my mother-in-law's flat so quickly.Thank you Westcoast Nailsea! As I spoke to Kathryn the most, she was so efficient, friendly, helpful and professional throughout the entire painless process from when it first went on the market to the final completion. Everyone in the office was completely understanding and compassionate to my personal reasons for wanting a swift sale and conclusion. They also really helped to liaise with all parties involved to get things done. Thank you again Westcoast Nailsea for all your hard work and professionalism and I would not hesitate in recommending you to everybody, who needs your fantastic service!

Mark · 14 July 2022

★★★★★ 5/5

Google

My Mother had to move into a care home; it was a stressful time regarding finance. Rachel was very empathetic and helpful in putting the flat on the market. There was a sense of urgency from the whole team and we were impressed with the number of viewings and an offer was soon made. Katherine was particularly helpful and was very open to our numerous questions and concerns. The sale went through much quicker and more easily than we anticipated and I cannot thank the team in Nailsea enough for the care shown to us and the professionalism in facilitating the sale so speedily.

John · 14 July 2022

★★★★★ 5/5

Google

If we could give a 10 stars rating - we would! Rachael has been absolutely amazing from start to finish, going out of her way to help our purchase go through. Our house sale/purchase has been a long process but every step of the way Rachael kept us updated and informed and went above & beyond to make things happen for us. What a great asset to your company and a lovely person on top. We would highly recommend Westcoast Nailsea to everyone! A special word of thanks to Megan too who was really helpful and friendly. Such a positive experience with the Nailsea team. Thank you for everything!

Helen · 24 June 2022

★★★★★ 5/5

Google

I dealt with a difficult house buy with West Coast, one where we pushed to meet the stamp duty deadline and where there were issues lower down the chain. Rachael was nothing but professional the whole time throughout the entire process and helped us meet the deadline and get us our house move just before the deadline after spending almost an hour daily on the phone with me and then chasing up solicitors, buyers further down the chain and other estate agents. The service was great and communication was spot on to help us in a situation that looked like it wasnt going to happen. Overall I cant fault the service and would like to commend Rachael for putting up with my regular calls and getting all the information for me each time. I would highly recommend!!PositiveResponsiveness, Quality, Professionalism

Pete · 22 June 2022

★★★★★ 5/5

Google

Rachael and her team looked after the whole end to end process of our house sale and new house purchase and were all excellent throughout. Diligent and kept us fully updated on progress. We would have no problem in recommending their service to others. We are extreamly happy with our new home, so a big thank you to all of the team 😊.

Mark · 27 October 2023