Westcoast Properties reviews

★★★★★ 5/5

Google

Rachael was the agent for the place we were buying, she wasn't even employed by us, but she was absolutely brilliant, I preferred to call her for assistance rather than my own estate agent or solicitor, she bent over backwards for us during our move and the other staff in that office were a great help tooPositiveResponsiveness, Quality, Professionalism, Value

Andy · 22 June 2022

★★★★★ 5/5

Google

I can’t thank Rachael and Kathryn enough for everything they did during the sale of our property. They were always on hand whether it be in person or on the phone to help deal with any issue or concern that we had. I would definitely recommend using westcoast.

Rob · 29 July 2023

★★★★★ 5/5

Google

Having experienced both selling and buying through westcoast I can't fault Rachel and her team @the nailsea branch. They made the process alot easier by keeping us updated and always at the end of the phone to reassure us. We are so greatfull for all there hard work and how at ease they made us feel. Thank you so much for all your hard workPositiveResponsiveness, Professionalism

Cathy · 22 June 2021

★★★★★ 5/5

Google

Emily and Rachel have both been phenomenal in dealing with the sale of my mum's flat. We had so many difficulties with the private solicitors who caused so many headaches and caused so much stress. …

Sinclair · 22 December 2025

★★★★★ 5/5

Google

Pure professionalism and outstanding customer service from start to finish. Excellent communication from everyone in the branch and always with a friendly voice and a personal touch. Rachael and the team work proactively together, which made us feel they were really looking after us and working as hard as possible to sell our home. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Lorraine · 22 June 2022

★★★★★ 5/5

Google

A very professional and helpful service from Rachael Yates and the staff at West Coast. We had used West Coast as our letting agents for a few years and then as our selling agents. We were always able to get help and advice throughout the selling process and we would highly recommend West Coast as a trusted and helpful agent.

PAUL · 11 March 2022

★★★★★ 5/5

Google

Excellent agents. Deb was so kind helping my aged parents find a bungalow in the area so they could relocate from the Midlands, while Rachel was brilliant helping us navigate our way through a difficult contract exchange. Thank you so much.

John · 11 November 2023

★★★★★ 5/5

Google

Emily and the whole team were really helpful, especially as we were first time buyers and new to the whole process! Any questions we had, they were always happy to answer! Brilliant service!

Lauren · 20 December 2025

★★★★★ 5/5

Google

Thanks to Rachel and her team. It wasn't the easiest time to sell a house, but they got people round and secured the best result. Definitely worth a visit if you're in the market

P · 18 March 2024

★★★★★ 5/5

Facebook

I would like to say a huge thank you to Westcoast Properties at Patchway for selling my mums house for her. Emma was amazing in the beginning setting everything up for us and then we have been kept up to date by Beth from there on. Beth is always ready to help with any questions and if she didn’t know she came back to us very quickly with the answer. This has been a very smooth ride all made that bit easier by the team at Westcoast. Thanks from us both xxx

Lynne · 15 February 2023

★★★★★ 5/5

Google

FANTASTIC! Rachel Yates from Westcoast, Nailsea has been outstanding helping my parents to sell their bungalow. She is completely professional and nothing is too much trouble. I cannot rate Rachel and Westcoast Nailsea highly enough and would recommend their services to anyone.

Kim · 12 August 2023

★★★★★ 5/5

Google

Every contact with Westcoast has been very positive. They couldn't have been more helpful, making it the easiest property purchase I have ever made. The aftersale assistance has been above and beyond. Many thanks to Megan, Josh, and all the Westcoast team. I look forward to meeting them all once we have made Nailsea our home.PositiveResponsiveness, Quality, Professionalism

Lucy · 25 August 2021

★★★★★ 5/5

Google

The team at Westcoast in Nailsea have been very professional and supportive throughout the whole process of sale. From coming round to do the valuation, through to the completion. I have been kept updated each step, every one has been great …

H · 22 August 2025

★★★★★ 5/5

Google

Thank you very much Emily Moss for showing the property, not only she had the knowledge of the property she was patience with our questions and showed us around without rushing us, Thank you again.

Mathan · 20 October 2025

★★★★★ 5/5

Facebook

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Thulisile · 10 October 2022

★★★★★ 5/5

Google

It was my first time selling/buying a property in 11 years and Westcoast Nailsea have been brilliant. No request was ever too much. Every email, every phone call returned in the shortest of time. I found the whole process very stressful due …

Nikki · 22 July 2025

★★★★★ 5/5

Google

“Really great, easy-to-get-on-with team at Westcoast. They did a fantastic job getting a difficult sale across the line. Very much appreciated, and I would highly recommend them.”

Ian · 20 December 2025

★★★★★ 5/5

Google

Just finished buying a house through Westcoast who were excellent, from the initial viewing to picking up the keys. The team were always there when needed, by email and phone, so we always knew what was happening at each stage of the purchase. Particular thanks to Megan, who is very professional and kept us updated throughout.PositiveProfessionalism

Scott · 22 June 2021

★★★★★ 5/5

Google

We cannot thank Rachael enough for her outstanding customer service, from start to finish nothing was to much trouble. Our house sale had many challenges and Rachael went above and beyond to solve them. She kept us informed and reassured throughout the whole process and there is no doubt we would not have completed without her perseverance. Always with a smile and nothing was ever to much trouble. If your looking for a friendly, professional and reliable estate agent Rachael and her team at Westcoast Is the place to go.

Colin · 24 June 2022

★★★★★ 5/5

Google

Ok West coast properties, Racheal Yates is the jewel in the crown so to speak, she goes beyond what other estate agents do and really puts herself out there to get the job done, no query or request is too small {she listens to you} and she will tell you the how it is even if you do not want to hear it! an honest and conscientious estate agent how rare is that, she really bats for your side and you often see her working late in the office. Not your average 9-5 er So please could we set the bar at Rachael we need more estate agents like her and I have used a few! far and away the best lady I have come across. Bearing in mind this is the biggest transaction you will probably make in your life time one should have professional qualified people dealing with it.PositiveResponsiveness, Professionalism

S · 22 June 2022

★★★★★ 5/5

Facebook

If I could I would give them 10 stars!!!! I would like to say BIG BIG BIG thank to Emma from Patchway Branch! Emma is THE best estate agent I have ever met! She is very customer focused and from the minute she walked in to our house I felt like I know her for ages! She could tell straight away whether we will sell the property ASAP, what improvements we eventually could do and what kind of buyers we can expect. Emma was already very much oriented about the property and the area, well prepared. As me and my husband were selling our house for the first time and we had no idea what to expect, Emma has solved all of our worries and she didn't mind all of our questions! Once the house has been put on the market, we were regularly informed about the viewings and and within a week we found a potential buyer! I also would like to say a big thank you to rest of the team! You are doing amazing job!!! If we would go for sale again, I definitely would choose West Coast properties again!!!!

Daria · 10 June 2022

★★★★★ 5/5

Google

I simply cannot rate Rachel and her team at Westcoast properties, Nailsea highly enough. From start to finish the whole experience went smoothly. It was a real pleasure to deal with a company whose employees are friendly, professional knowledgeable, reliable and above all HONEST. Thank you to all involved in the sale of our house.

Tracy · 25 April 2021

★★★★★ 5/5

Google

We bought and sold our houses with Westcoast in 2023, Rachael Yates was excellent in marketting us at the right price whilst drumming up lots of positive viewings.

Gavin · 25 January 2024

★★★★★ 5/5

Google

The team here really go above and beyond. We bought our first home through Westcoast and couldn't have asked for a better experience. …

Lauren · 22 December 2025