Trusted Agent profile · Nailsea · Bristol

Westcoast Properties Nailsea reviews

★★★★★ Excellent

182 reviews across 2 platforms

67 High Street, Nailsea, Bristol, BS48 1AW

Part of Westcoast Properties, see every office.

Westcoast Properties's office in Nailsea, Bristol, at 67 High Street, is rated 4.8 out of 5 across 182 reviews on two platforms, including 161 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Westcoast Properties won in 2026.

Google logo

4.9 / 5

161

Reviews on Google

This office

Facebook logo

4.8 / 5

21

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Westcoast Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Nailsea office, from every platform, shown as written. First names only.

5/5

Google

The team here really go above and beyond. We bought our first home through Westcoast and couldn't have asked for a better experience. …

Lauren · 22 December 2025

Agent replied · 20 March 2026

Hi Lauren Thank you so much for your wonderful review. I'm delighted to hear that your … More

5/5

Google

We would 100% recommend Westcoast to all our friends and family! Rachael, Ashley & Gemma in particular were outstanding from start to finish. If ever we had an issue it was nice to have peace of mind that they were always at the other end …

James · 22 April 2025

Agent replied · 30 May 2025

Hi James Many thanks for your excellent review, I am very pleased to read about the service you received from the team in Nailsea in selling your home. … More

5/5

Google

What an absolutely lovely group of staff Westcoast properties have. From initial introductions on the phone, to face to face support and advice, they have been phenomenal. Kathryn at the Nailsea branch was always so helpful and friendly and has gone overboard to help find a house for us in the area. Kyle, from the property management centre dealt with my never-ending questions with professionalism and patience. I could not have asked for a better team to help me settle back into the UK. Thank you so much.

Nicki · 19 August 2023

Agent replied · 26 August 2023

Hi Nicki, Many Thanks for your amazing review, it is very much appreciated. I am glad to read we have supported you throughout, we all hope you are very happy in your home. Best Wishes Lindsay - Director

5/5

Google

Westcoast we're great. We found moving quite stressful, so it was nice to have caring people that were with us every step of the way. Always returned a call or an email. Changed pictures or wording when we asked. They could never do enough …

Richard · 22 April 2025

Agent replied · 30 May 2025

Thank you for your email, Richard, it’s wonderful to hear that from you! We truly appreciate you choosing us to help with your move, and we wish you all the very best as you settle into your new home. … More

5/5

Google

Rachel and the ‘delightful’ Megan were always helpful and so supportive during a difficult move, the sale had lots of challenges which Rachel dealt with nothing but the highest professionalism. Service and support couldn’t have been better so thank you.PositiveResponsiveness, Professionalism

AC · 22 June 2022

Agent replied · 21 June 2024

Thank you for you review, it is much appreciated and we will be well received by Rachael, Megan and the team. Kind regards Nick Webber - Director

5/5

Google

The service from Rachel and her team has been excellent. Gemma and Catherine have been very helpful whenever we’ve contacted them, and Rachel is always available if we need any advice. Thank you all. Geoff and Sue

Sue · 11 November 2022

Agent replied

Hi Geoff and Sue Thank you for your kind review, it is much appreciated. Thank you for your business. Kind regards Nick Webber - Director

5/5

Google

Would highly recommend Westcoast. In particular Megan at Nailsea Branch who has helped us along the way in purchasing our first home. She has been helpful and really supported us through this process as first time buyers and nothing is too much trouble. We would recommend

Heather · 22 May 2021

Agent replied

Hi Heather, Thank you for your review, it is much appreciated, I will be sure to share it with Megan and the team in Nailsea. Best wishes in your first home! Nick Webber - director

5/5

Facebook

Massive thank you to Westcoast Properties in patchway! Special thanks to Dale our estate agent, who dealt with all our queries and issues and was very professional and helpful! We also got given a Xmas tree upon completion, which was the icing on the cake!! Thank you! Will be recommending Westcoast to all my friends!

Georgia · 5 December 2016

Agent replied

Hi Georgia - Thank you for your lovely comments, what a brilliant start to the day! Have a great day too.

5/5

Google

We recently purchased through Westcoast and found them to be an excellent agency. Rachael and her team were very responsive and helpful and at many stages of the transaction seemed to be the only parties willing to chase the chain to keep things moving. Thank you all

Michael · 10 February 2021

Agent replied

Hi Michael, many thanks for your excellent review, it is very much appreciated. Best wishes in your new home. Kind regards Nick Webber - Director

5/5

Google

Excellent support, nothing too much trouble Would highly recomend

Claire · 20 February 2026

Agent replied · 20 March 2026

Thank you for your review, Claire, much appreciated. KInd regards Nick

5/5

Google

Westcoast Nailsea recently managed the sale of our house and we were really impressed with the calm and friendly way they guided us through the process. All the team and in particular Rachel and Megan always dealt with any queries both swiftly and professionally.PositiveResponsiveness, Professionalism

Keith · 22 June 2021

Agent replied · 21 June 2024

Thank you Keith for your amazing review, we all very much appreciate your feedback.

5/5

Google

My wife & I have both been involved in Estate Agency at various times and believe we are well qualified to rate the performance of Westcoast Properties. We have been totally impressed with the sheer professionalism & dedication of the whole team to produce a successful outcome. When we originally instructed Westcoast, we were aware that Mortgage Interest rates were dramatically increasing and that the market was not as buoyant as it had been over the previous few months. The team set to the task enthusiastically and arranged several viewings within days of our instruction, always advising us of potential purchasers’ comments. We were anxious to secure a speedy sale as we have now purchased a brand new home. Westcoast provided us with a secure buyer, always reassuring us of their ability to proceed and calming any nerves we may have had. The service we received was absolutely first class & we would have no hesitation in recommending Westcoast to anyone. Thank you.

Andrew · 25 January 2023

Agent replied

Hi Andrew Thank you for taking the time to write this review, it is much appreciated and I know the team in Nailsea will also be equally appreciative. Thank you for choosing us to assist you in your sale and thank you for recommending us. Best wishes Nick Webber - Director

5/5

Google

West coast were the agents for our purchase, they were really helpful and provided a great service.

Stephen · 20 November 2025

Agent replied · 20 March 2026

Hi Stephen, thanks for your excellent review, really good to read! All the best in your new home. … More

5/5

Google

The service provided by Rachael and her team at West Coast was very professional. They kept us up to speed with all aspects of the house sale and provided excellent advice through out the whole process.PositiveProfessionalism

Shona · 22 June 2022

Agent replied · 21 June 2024

Thank you for your excellent review Shona, it is much appreciated. Kind regards Nick Webber Director

5/5

Google

The sales team at Westcoast Nailsea, were great, very supportive and friendly, fantastic with their communication, quick to answer any queries or worries. I would recommend them 100%

Babs · 22 July 2025

Agent replied · 22 April 2026

Thank you for your review and recommendation, Babs, it is appreciated. Kind regards Nick Webber - Director

5/5

Google

Not one for bothering to do reviews, I just felt I had to in this case. Out of the estate agents I could of chosen to market my property, I'm so glad to have chosen, Rachel and her team, very much a team, so good to see and witness the team working together. The advice,recommendations and support I was given was first class, the property was sold without the hassle I've experienced in the past. I'm sure they will be, if not already, The premier estate agent in Nailsea. Well done and thank you

Gordon · 25 June 2019

5/5

Google

Had a great experience with Westcoast. Have to mention Kathryn Hanley especially, as from the start she was super supportive, helpful and easy to reach. Whenever we had a question or needed to quickly sort out an issue - she was always there, ready to get things moving for us. Kathryn, your help is very appreciated, thank you for helping us with the purchase of our first home.

Joanna · 23 September 2023

Agent replied · 30 September 2023

Hi Joanna Thanks for taking the time to leave such a great review. I am glad to hear how well supported you were from the team in Nailsea, especially Kathryn with the purchase of your first home. Best wishes Nick Webber - Director

5/5

Google

We have recently moved home & purchased our new property through Westcoast in Nailsea. We found the help & support we received was exeptional. The staff were friendly & efficient & went the extra mile for us time and time again. We would have no problem recomending them to anyone. We both wished we had made the decision to sell our previous home through them as well as they proved what a great Estate Agent really is.PositiveResponsiveness, Quality, Professionalism, Value

Graham · 22 June 2022

Agent replied · 21 June 2024

Hi Graham Thank you for your great review, it is very much appreciated. I am glad you found the service from our company and in particular the Nailsea team to be exceptional. We'll look forward to assisting you on your next move but for now best wishes in your new home. Nick Webber Director

5/5

Google

Our son recently brought a property through Westcoast Properties at Nailsea. From the initial viewing to completion day and beyond, Gemma was an absolute star! She was always extremely efficient, professional, patient, understanding, and courteous. Thank you very much Gemma from all the family.

Victoria · 19 November 2019

Agent replied

Thank you for your superb review Victoria, it's great to hear that your experience with Westcoast and in particular with Gemma was a positive one.

5/5

Google

I cannot praise highly enough the team at Westcoast, Nailsea, who recently marketed and sold a property for me. Professional at all times and nothing was too much trouble for them. They kept me fully informed throughout. Thank you Rachael, Gemma and Sue!

Carol · 23 March 2020

Agent replied

Hi Carol, many thanks for your excellent review, it is very much appreciated. I am pleased to hear of the excellent service your received from our team in Nailsea. Best Wishes Nick Webber - Director

5/5

Google

Westcoast provided an excellent service from first visit for valuation through to completion. Feedback was provided after each viewing and any queries were responded to speedily. First class service. Would highly recommend. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Susan · 25 August 2021

Agent replied

Hi Susan, thank you for your superb review, it is very much appreciated and thank you for your business. Best wishes Nick Webber - Director

5/5

Google

Recently sold a house through Westcoast . The sale took quite a while and so there was a lot of communication with Solicitors and buyers. However, Emily and Ashley at Westcoast handled everything v professionally and promptly with excellent communication at all stages. Would definitely use again. Many thanks.

Paul · 22 September 2025

5/5

Google

I would highly recommend the Westcoast team, Rachael, Katherine, Gemma and Wendy, for their professionalism, transparency, efficiency and determination. The sale of my property was a lot more protracted than expected but throughout the whole process the team were always readily available and proactive and dealt with my queries with good humour and honesty. It was great to have a very experienced local estate agency available to market my property and support me through all of the stages.

Rachel · 15 May 2022

Agent replied

Hi Rachel, many thanks for your review, it is much appreciated and I am really pleased to hear of the excellent service you received from the team in Nailsea. Kind regards Nick Webber - director

5/5

Google

Absolutely amazing service and incredibly helpful at all times. I can definitely recommend, special thanks to Kathryn for her patience!

Andy · 25 April 2023

Agent replied · 24 June 2023

Hi Andy Thank you for your superb review, it is much appreciate. Kind regards Nick Webber - Director

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Questions about Westcoast Properties Nailsea

Has Westcoast Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Westcoast Properties, Bristol won Trusted Agent; Westcoast Properties, Burnham On Sea won Trusted Agent; Westcoast Properties, Patchway won Trusted Agent.

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