Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,937 reviews across 6 offices and 4 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,937 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,811

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 We sold our house through Thomas Morris, Royston, a few years ago. They provided an absolutely excellent service throughout - proactively looking for buyers for ...Catherine, 24 November 2015Read the review from sellers

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Exemplary customer service from Jayne, she was very attentive and patient with all our enquiries.

Pippa · 26 May 2024 · Thomas Morris Huntingdon

5/5

Google

Everyone at Sawyers was great, Jayne in particular made the process very easy and was really helpful. Couldn’t recommend her enough!

Lily · 26 May 2024 · Thomas Morris Huntingdon

5/5

Google

Mia Boothby was very helpful, and has great communication!

Cam · 26 May 2024 · Thomas Morris Huntingdon

5/5

Google

Would definitely recommend! Mia was friendly and helpful, made the experience as stress free as possible.

Maisie · 26 May 2024 · Thomas Morris Huntingdon

5/5

Google

Lucy has been really helpful and professional during our complicated purchase process. She made the completion process much smoother.

Marietta · 26 May 2024 · Thomas Morris Huntingdon

5/5

Google

Mia Boothby in the letting team helped us with finding a property and everything ran smoothly start to finish , she was very communicative and knowledgeable thank you

Cari · 26 May 2024 · Thomas Morris Huntingdon

5/5

Google

Mia was amazing! Very lovely and understanding! Definitely recommend.

Tiggy · 26 May 2024 · Thomas Morris Huntingdon

5/5

Google

Ms Boothby was extremely helpful with my recent rental. Very friendly and approachable. Highly recommend this company.

Janet · 26 May 2024 · Thomas Morris Huntingdon

5/5

Google

We recently rented a property and couldnt fault this company , Especially Mia who kept up well informed and we found her very knowledgeable

Kevin · 26 May 2024 · Thomas Morris Huntingdon

5/5

Google

Donna Bell - Big shout to Donna for excellent service from start to finish. In a time when I was dealing with some pretty incompetent solicitors Donna was always on hand to help. Her advice was always available, accurate and helpful. She …

Peter · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

That's such a good review Peter, I know that Donna was thrilled to read it. Many thanks Sarah Mains

5/5

Google

Had an amazing experience with Donna, and we weren’t even her instructed clients! Donna was dealing with our purchase, and did more to move our completion date along than my chosen, awful estate agent. Spoke to Donna almost every other day …

Nicola · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

That's a great review Nicola, many thanks for taking the time to do this. Sarah Mains

5/5

Google

Excellent service from Donna and Kelly in selling my property. When the sale collapased they got it straight back on the market and sold the same day. Alway there to help and fast to respond to any enquiries. Thank you.

Steven · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Thank you for the five star review Steven, Donna and Kelly are passionate about what they do and I know that they are delighted with your comments. Sarah Mains

5/5

Google

Great service from start to finish, Donna was a calm guiding light through a very long and bumpy sale. Would definitely recommend.

Philippa · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks Philippa it was great to read your review and I know that Donna is delighted with your comments. Sarah Mains

5/5

Google

Rating only, no written review.

Rafael · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Thank you Rafael for your five star Google review. Sarah Mains

5/5

Google

Donna was great throughout the whole process. As a first time buyer it can be a daunting experience at times with a lot of questions to ask. Donna was always on hand to advise and felt very supported throughout. Would highly recommend!

Lucy · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for your review Lucy, Donna is thrilled with your comments. Sarah Mains

1/5

Google

Possibly the worst estate agent in the whole of my landlord experience. Slow and inexperienced staff. Avoid at all costs. I am taking them to Property ombudsman service so that will tell you what you need to know.....

RKU · 25 May 2024 · Thomas Morris Huntingdon

5/5

Google

I would like to just start of by saying how amazing Elliot has been with helping me and my partner moving into our new home, we have been amazed by how Welcoming he is and how well the communication is! We are so so happy and cannot express the amount of appreciation we have for Elliot, thank you so much

Evie · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

That's a wonderful review for Elliot, many thanks for taking the time to leave this. Elliot appreciates your comments Evie. Sarah Mains

2/5

Google

I don't know why letting agents use this company. To even ask the simplest of questions cos the details are not on the website they ask people to send their credit report. I don't think anyone wants to do that if it's just to ask something before you want to even know if u want to view this place after knowing that information u seek. Absolutely horrible. I understand if it was after you want to view the property but before that to ask a question!? Absolute joke and abuse to have people's details. U don't even know if they sell your details or their t&C

Geri · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

If you would like to discuss your concerns with us Geri please do give us a call on 0191 2390815 Sarah Mains

5/5

Google

Excellent from start to finish, easily contactable and helpful throughout. Can only recommend!

Megan · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for taking the time to leave this lovely review Megan. Sarah Mains

5/5

Google

They were great, sold my mums house in less than 2 weeks. everyone is very helpful, especially Andrew Boreland.

Joanne · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for taking the time to leave a five star review Joanne and for your great comments about Andrew. Sarah Mains

5/5

Google

Very useful information from Lucy. Thanks for being so helpful.

Chris · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Thank you for your taking the time to leave a review Chris, Lucy is delighted with your comments. Sarah Mains

5/5

Google

As always Scott provided a A* service

Suki · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Thank you for taking the time to leave a five star review Suki, I really appreciate it. Sarah Mains

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019

  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England

  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

Reviews may appear on more than one platform.

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