Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

Verified

Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,935 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,935 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,809

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 We sold our house through Thomas Morris, Royston, a few years ago. They provided an absolutely excellent service throughout - proactively looking for buyers for ...Catherine, 24 November 2015Read the review from sellers

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Graham was fantastic showing us around a property we viewed last weekend. He was knowledgeable, approachable, and his willingness to assist us not only during the viewing but also in addressing follow-up questions could make a big difference in our home-buying journey.. A good real estate agent can indeed make the process of searching for a house significantly smoother and more enjoyable.

Iordanis · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for your five star review Iordanis, Graham is delighted with your comments. Sarah Mains

5/5

Google

Excellent service from start to finish, within the first two weeks of putting my flat on the market, I had more than 10 viewings amd was able to find a buyer. Jane from sales progression was very helpful and helped with selling most of my furniture to the new buyer.

Micaela · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for your five star review Micaela, I really appreciate it. Sarah Mains

5/5

Google

Scott has been brilliant, from my initial discussion about the property, listening to his advice, through to the photos and video, a fully professional service.

Steve · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for taking the time to leave a five star review Steve. Sarah Mains

5/5

Google

Scott keeps me informed, responds to queries in a timely manner.

David · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

That's great David! Thank you for taking the time to leave a five star review for Scott. Sarah Mains.

5/5

Google

Eexcellent services and professional advise provided for the rental of the property

UKPOST · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

That's great to read, many thanks for your five star review. Sarah Mains

5/5

Google

Lucy Flannigan very helpfully arranged for a viewing of a property that turned out to be perfect for us. We then made an offer and it was subsequently accepted. I would definitely recommend this estate agent to others.

William · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Thank you for taking the time to leave your review William, and we would welcome your recommendation. Sarah Mains

5/5

Google

Thoroughly impressed with the top quality communication. Lauren was a particular credit to the team!

Charlie · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for taking the time to leave a five star review, Lauren is delighted. Sarah Mains

1/5

Google

Very unimpressed

L · 25 May 2024 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Hello. I see you left a 1 star rating, but no details about your experience with us. I would be interested to hear how we can help you better - might you be able to send an email to mail@rhrwclutton.co.uk? - Sam

5/5

Google

The team at Thomas Morris Ramsey have been fantastic through the whole process of moving and couldn’t have asked for a better service!! Thank you to everyone at Thomas Morris for helping us complete on our sale!

Brittany · 23 May 2024 · Thomas Morris Ramsey

Agent replied · 19 June 2024

Thank you for the review of Thomas Morris Ramsey the team will be so please to here they have been "fantastic"

5/5

Google

Holly at Thomas Morris Ramsey provides a professional service and is quick to respond to requests and point me in the right direction when I need assistance and don't know who to speak to for specific things. I have found her to be very helpful in managing my property.

Paula · 23 May 2024 · Thomas Morris Ramsey

Agent replied · 24 March 2024

Hi Paula Thanks you for your review of Holly, the team at Ramsey will be pleased to hear she is always professional and helpful in assisting you with the managing of you property.

5/5

Google

A very genuine and professional company.From day one I found Donna very easy to work with and excellent at communicating/ resolving problems that may arise . Can recommend.

Kevin · 23 May 2024 · Thomas Morris Huntingdon

5/5

Google

As a tenants perspective….. Donna really puts your mind at ease and really does deliver a fast and sublime service. House was compliant, upgraded etc within a couple of months and a smooth experience. Very good communication every step of the way. Highly recommended

Sam · 23 May 2024 · Thomas Morris Huntingdon

5/5

Google

Donna has proven to demonstrate a great degree of professionalism and dedication in managing my rental properties. She goes above and beyond with her service provision and has always proven to be reliable. As a landlord, I would certainly recommend her to others looking for a professional and reliable property management service.

Mo · 23 May 2024 · Thomas Morris Huntingdon

5/5

Google

Rating only, no written review.

Darran · 22 May 2024 · Thomas Morris St Neots

Agent replied · 29 July 2023

Thanks for the 5 stars Darran!

5/5

Google

I was having a late life crisis and cannot speak highly enough about how TM staff have handled me, my situation and the business of selling my house. I went to them this time having been impressed by their attitude of care on two previous occassions.

Phyllis · 22 May 2024 · Thomas Morris St Neots

Agent replied · 29 July 2023

Glad we could help Phyllis - always happy to assist.

5/5

Google

I am delighted with the service I received in buying a house through Thomas Morris. Thank you in particular to Sarah Hazeldine who has been excellent. Sarah was friendly, well informed and answered all my questions, guiding me through the process in an efficient and professional manner.

Tessa · 22 May 2024 · Thomas Morris St Neots

Agent replied · 29 July 2023

Sarah will be delighted to see this review - thank you very much!

5/5

Google

I have only recently started to look at properties and Jenna and the team have been extremely helpful with organising viewings and answering any questions and queries I have. Excellent, friendly and speedy service

Ben · 22 May 2024 · Thomas Morris St Neots

Agent replied · 22 May 2026

We really appreciate your comments and rating Ben - thank you.

5/5

Google

Purchased our first home together through Thomas Morris. They were always very helpful and professional whenever we dealt with them. Would wouldn’t hesitate to recommend to anyone for a house purchase.

Rachel · 22 May 2024 · Thomas Morris St Neots

Agent replied · 20 November 2023

Thank you Rachel - we appreciate your comments and offer to recommend.

5/5

Google

Sarah was very helpful and professional. A quick and easy move. Thank you.

Anthony · 22 May 2024 · Thomas Morris St Neots

Agent replied · 29 July 2023

Sarah will be delighted to see this - Thank you Anthony.

5/5

Google

Great Service - robust, simple to use and great support.

Adam · 22 May 2024 · Thomas Morris Huntingdon

Agent replied · 22 May 2026

Very kind of you Adam, thanks.

1/5

Google

If they treat their tenants the way they treat their prospective tenants then we’ve dodged a bullet. Lied to me on the phone and then never called us back. Previously offered callbacks never upheld. Shockingly ran, and from speaking to other people in the Whitley Bay area they’ve had similar experiences. Steer clear.

AJ · 16 May 2024 · Thomas Morris Royston

1/5

Google

An organisation run by very incompetent management - they’re running more than two years behind on registering land/property so if you’re coming up for a remortgage, it means you can’t remortgage, then they don’t do an urgent expedite when you request it, they don’t respond to any communications as they’re too busy, they don’t respond to complaints because they’re too busy - so it begs the question, what are they actually doing. Again, it’s another lazy government department

Sara · 14 May 2024 · Thomas Morris Huntingdon

1/5

Google

Why în the world are you turning on those powerful lights at 10-10.30pm and let them on all night??? No consideration for environment or the residents in the blocks around!!! At least close your blinds, don't let all the light reflect in people's houses and keep children awake! I'm sure no ones actually doing any useful work from those offices at night, just waste and inconsiderate behaviour!

Jo · 14 May 2024 · Thomas Morris Huntingdon

5/5

Google

I highly recommend, from the very start the whole team were so helpful and kept us informed throughout the whole process. They communicated at every opportunity and we have been extremely pleased with the service we received.

Kerry · 12 May 2024 · Thomas Morris Biggleswade

Agent replied · 26 August 2023

that's a great review Kerry - thank you very much indeed!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019

  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England

  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

Want Thomas Morris to help?

Send Thomas Morris a message.

What do you need help with?

Thomas Morris will use your details to contact you about this. See our privacy notice.

Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent