5/5
GoogleWe decided to sell our house with Ryan as he stood out over the other agents I met with. He's honest and hardworking, he has a keen eye for detail and his experience shines through. …
Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more
★★★★★
3,936 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on five platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Thomas Morris's six offices, most reviewed first. Each has its own page.
- Thomas Morris Huntingdon59 High St, PE29 3DN1,153 reviews · 1,081 on Google (4.7)6 in the last 90 days
- Thomas Morris Royston6 Melbourn St, SG8 7BZ947 reviews · 875 on Google (4.6)15 in the last 90 days
- Thomas Morris St Ives24-26 Crown St, PE27 5AB829 reviews · 733 on Google (4.8)15 in the last 90 days
- Thomas Morris Ramsey9 Great Whyte, PE26 1HE544 reviews · 473 on Google (4.8)22 in the last 90 days
- Thomas Morris St Neots4-6 Market Square, PE19 2AW450 reviews · 379 on Google (4.8)13 in the last 90 days
- Thomas Morris Biggleswade1 Market Square, SG18 8AP341 reviews · 270 on Google (4.8)11 in the last 90 days
Latest reviews from every Thomas Morris office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDefinitely recommend, they are a very professional and responsive team. Sam stayed in touch with us through out, and gave us solid advice. Really like the modem feel of these agents, as they had their finger on the pulse.
5/5
GoogleRyan and Sam are amazing. They make you feel at ease at all times and talk you through your options. You feel like a valued customer. I'd recommend them to all my friends and family.
5/5
GoogleFantastic team, super professional and create great images and virtual tours to market your property!
5/5
GoogleThank you to Jane and wonderful team at Social Angels. As a local family run estate and letting agent, we appreciate the personal touch and guidance. We are confident that our new website will help our continuous growth, we are excited to work with you again soon for more exciting blogs. Lots of love Team Urban! #Hull
5/5
GoogleBrilliant Service! Both James and Marcus were fantastic. We love their reporting suite.
5/5
GoogleHaving been a client of Giraffe 360 for a number of years, I cannot fault the aftercare and service levels provided by Freddie and most recently in their customer service dept Dan, he is very pro active in dealing with any enquiries and …
5/5
GoogleHas been amazing for us, the team are great and very quick to help if the is any issues. Don’t hesitate, this is the best on the market.
5/5
GoogleHaving used many different media options within our estate agency, Giraffe 360 is by far and away the best solution we have found. Fantastic quality photography / floorplans / virtual tours, it's clear and simple to use and support staff …
5/5
GoogleLove the customer service and the quick response time for any questions I have. Very friendly and love the camera! Very user friendly to use and user friendly for my clients and for advertising. LOVE LOVE LOVE IT!!!
5/5
GoogleI honestly couldn't be happier with the whole package, the camera is so simple to use, the speed of being able to do floorplan, photos and walkthrough video is amazing. and today I urgently needed a project back and i had the whole thing …
5/5
GoogleWe have been using Giraffe360 for around two years, we have never had a problem with them and they always are happy to help. The photos, floor plan and virtual tours are of great quality. The team are friendly and are always happy to help in any way. We would highly recommend them.
1/5
TrustpilotDo not trust Thomas morrris is something goes wrong
As a homeowner who is currently renting from Thomas morris I would advise to avoid at all costs! Numerous issues reported and nothing has been done, the list is below: Mould in a room that has caused loss of furniture and clothes! Caused by a leaking roof that has been reported more than once! But still nothing has been repaired Block pathway that is sinking due to subsidence and is a safety hazard to all who enter on to the property. Washing machine reported ripping clothes and leaking from the drum! Yes we had to replace this with one we purchased and fitted ourselves. Fridge freezer that failed due to over freezing? Apparently our fault? But yet again all our food had to be thrown away and we was left without a fridge for 3 days. Previous owner property? Even a disabled metal ramp that is so dangerous we have had to block off the garden to one side. Cracks in the ceilings and the carpet underlay being of poor quality with stains all over the carpets, that in the end we cleaned as it was disgusting. Greasy blind in the kitchen and lights that don’t work under the kitchen units. A toilet that continues to leak, that we have fixed ourselves and also had to replace the faulty toilet seat and shower holder. Staff members entering the property without authority and notice? Extremely disturbing considering my partner had just given birth and also was in bed at the time? Carbon monoxide alarm located in the wrong location ie next to a door and not within a gas appliance location as per manufacturer’s instructions. Smoke alarms that were never in date, hence the alarms going off because they had passed the date of use! Then to not having any alarms for more than 8months! Illegal and not to the law. A consistent harassment from the agent, when I have helped keep the boiler in a safe condition. However the heating system is default and does not work as it should. All these issues while still charging a price! I don’t think they care about the tenants at all, in fact we are treated in disregard and that think because we rent we don’t have any money or sense. Well guess what you have my notice now. Avoid this letting agent at all costs! They are rude and cannot handle any issues at all! Thankfully me and my partner never have to use them again! I’ll await my deposit(no doubt they will try to avoid paying).
5/5
GoogleTom has been absolutely spot on for us . We are taking a big move from Norfolk to Yorkshire and he has made it all at ease for us. From first point of contact it has been great .
Agent replied · 1 June 2026
Thank you so much Lou, that's really appreciated.
5/5
GoogleWe bought a property in Harrogate for whom Tom, TLC, was the estate agent, a probate sale. Tom was very helpful in supplying all the information we needed when viewing and kept us up to date throughout the buying process. On completion day, Tom meet us at the property and was excellent in ensuring things went well, which was very much appreciated.
Agent replied · 1 June 2026
Thanks Elaine, it was a real pleasure helping your mum to move to Harrogate, probate took a little longer than hoped but we got there in the end. Your kind words are much appreciated.
5/5
GoogleTom is simply the best! He made our renting process smooth and stress free. Communication with Tom was also quick and he's so reliable! I couldn't have asked for a better agent/agency, they're so kind and want the best for you. They even gave us a little care package when moving in! I would 100% recommend Tom and TLC.
Agent replied · 1 June 2026
Thank you so much Elizabeth, that's really appreciated.
5/5
GoogleJemma was fantastic, kept up great communication in a long, complicated process. Thank you All
Agent replied · 30 December 2023
Hi There Sophia and thank you very much for your lovely review of your experience with Jemma and the St.Ives team.
5/5
GoogleAlways available to help when needed and great at checking in with updates and to advise on next steps.
Agent replied · 30 December 2023
We really appreciate your comments Hans - communication is really important to us too.
5/5
GoogleI have rented through Thomas Morris and brought and sold with them and they have always been there to guide me through everything.Helpful and very friendly staff.
Agent replied · 30 December 2023
Thanks Gary - it really is a compliment to our staff that you thought that they were "friendly." I will let the St.Ives team know.
5/5
GoogleVery happy with the commutation and service I received from Justyna and her team, regarding the arrangement of my mortgage, would definitely recommend her .
Agent replied · 30 December 2023
Hi Nick. Thanks for the review and 5 star rating. Justyna and the team will be delighted.
5/5
GoogleJustyna's excellent and I will definitely both recommend her to my friends and look forward to working with her once my current mortgage expires. Thank you for your support during the application process!
Agent replied · 30 December 2023
Justyna will be delighted to see this review. Thank you very much Andrew.
5/5
GoogleExcellent service. Everything You need when sell, buy or rent house. Fantastic mortgage advisor Justyna help me find right mortgage for me.
Agent replied · 30 December 2023
I'm so pleased that you are happy with the advice provided by Justyna and thank you very much for the review Konrad.
5/5
GoogleWe found the experience form Thomas morris excellent. Our contact Jemma was professional and attentive we couldn’t fault the service. Thank you. Bridget and Rob Walton
Agent replied · 30 December 2023
Thanks Bridget. We really appreciate your review and I will ensure that Jemma and the St.Ives team are made aware of your observations.
5/5
GoogleI have received a very high quality of service. I was particularly impressed by Justyna's mortgage advice - her responsiveness and efficiency have been outstanding. This has reassured me greatly when making important financial decisions.
Agent replied · 30 December 2023
I'm really pleased that Justyna has given you the reassurance you are looking for. Thanks for the review Thomas.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Thomas Morris is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East of England Sales and Lettings
2018 1 Gold and 1 Silver EA Masters 2018 winners
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 2023
2023 4 awards RAN Awards 2023 winners
- WinnerRAN Awards 2023: Best Marketing Campaign
- WinnerRAN Awards 2023: Customer Service Award, League C
- WinnerRAN Awards 2023: Community Champion Award
- WinnerRAN Awards 2023: Best Agent in Region, East Anglia and Essex
2021 3 awards RAN Awards 2021 winners
- WinnerRAN Awards 2021: Agent of the Year
- WinnerRAN Awards 2021: Best Agent in Region
- WinnerRAN Awards 2021: Customer Service Award
2019 1 award RAN Awards 2019 winners
- WinnerRAN Awards 2019: Best Agent Regional Award, East Anglia and Essex
2017 2 awards RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, East Anglia and Essex
- WinnerRAN Awards 2017: Customer Relocation Award, Category C
Source: RAN Awards winners lists, as published, linked by year.
More industry awards: ESTAS, The Negotiator Awards and The British Property Awards
ESTAS
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 2019
2019 1 award ESTAS 2019 winners
- WinnerESTAS 2019: Best Local Group by Region, East OF England
2018 1 award ESTAS 2018 winners
- WinnerESTAS 2018: Best Local Group by Region, Central England
Source: ESTAS winners lists, as published, linked by year.
The Negotiator Awards
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 2023
2023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
- GoldThe Negotiator Awards 2023: Regional Agency of the Year, East of England
- BronzeThe Negotiator Awards 2023: Community Champion of the Year
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
- GoldThe Negotiator Awards 2022: Community Champion of the Year
- SilverThe Negotiator Awards 2022: Regional Agency of the Year, East of England
- BronzeThe Negotiator Awards 2022: Estate Agency of the Year (Medium)
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
- SilverThe Negotiator Awards 2021: Regional Agency of the Year, East of England
- SilverThe Negotiator Awards 2021: Marketing Campaign of the Year
- Highly CommendedThe Negotiator Awards 2021: Community Champion of the Year
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
- GoldThe Negotiator Awards 2019: Estate Agency of the Year (5-9 branches)
- BronzeThe Negotiator Awards 2019: Community Champion of the Year
- BronzeThe Negotiator Awards 2019: Regional Agency of the Year, East of England
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
- GoldThe Negotiator Awards 2018: Lettings Agency of the Year (6-9 branches)
- GoldThe Negotiator Awards 2018: Estate Agency of the Year (6-9 branches)
- SilverThe Negotiator Awards 2018: East of England Agency of the Year
- SilverThe Negotiator Awards 2018: Community Champion of the Year
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: Medium Estate Agency of the Year (4-11 branches)
- SilverThe Negotiator Awards 2017: Community Champion of the Year
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: East of England Agency of the Year
- SilverThe Negotiator Awards 2016: Medium Lettings Agency of the Year (4-11 branches)
- BronzeThe Negotiator Awards 2016: Marketing Campaign of the Year
- BronzeThe Negotiator Awards 2016: Medium Estate Agency of the Year (4-11 branches)
2015 2 Bronze The Negotiator Awards 2015 winners
- BronzeThe Negotiator Awards 2015: East of England Agency of the Year
- BronzeThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
Source: The Negotiator Awards winners lists, as published, linked by year.
The British Property Awards
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 2022
2022 1 Bronze The British Property Awards 2022 winners
- BronzeThe British Property Awards 2022: Regional Estate Agent, East of EnglandSt Ives
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Thomas Morris
Which Thomas Morris office has the most reviews?
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
Where are the Thomas Morris offices?
The six Thomas Morris offices, by town:
- Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
- Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
- Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
- Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
- St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
- St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
