Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,936 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on four platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLuke Boles has been fantastic ... such a positive attitude really bubbly and went the extra mile for us
I'm so glad to hear that Luke Boles provided such a fantastic and bubbly experience while going the extra mile for you. That positive attitude can really make a difference! Thank you for sharing your feedback.
5/5
GoogleI had a fantastic experience with Luke Boles in the lettings process viewing the property. From the very beginning, he was incredibly welcoming and friendly, Luke was not only professional but also very approachable, and he went above and beyond to ensure all my questions were answered. His knowledge, patience, and clear communication made the entire process smooth and stress-free. I truly appreciated his dedication and would highly recommend.
I'm so glad to hear that you had such a great experience with Luke Boles during the lettings process! It's wonderful to hear that he was able to provide such excellent service and make the whole experience smooth and stress-free for you. Thank you for sharing your positive feedback, and we appreciate your recommendation!
5/5
GoogleWorking with Tyler Bowen and Luke Boles has been an absolute pleasure. Their professionalism, dedication, and genuine care for their clients truly set them apart. Not only do they go above and beyond to ensure a smooth process, but they also take the time to understand individual needs and provide thoughtful solutions. Their warmth and expertise make every interaction enjoyable and stress-free. I highly recommend Tyler Bowen and Luke Boles to anyone looking for exceptional service with a personal touch.
I'm delighted to hear that you had such a positive experience working with Tyler Bowen and Luke Boles! Their dedication to their clients and ability to provide thoughtful solutions truly sets them apart. It's wonderful to hear that their warmth and expertise made your interactions enjoyable and stress-free. Thank you for recommending their exceptional service with a personal touch!
5/5
GoogleWould like to thank Luke and the team for all their effort in selling my property and finding me a new one. Service was excellent and would highly recommend the team to anyone
Thank you for your kind words! We're thrilled to hear that you had a great experience working with Luke and our team. We truly appreciate your recommendation and are delighted we could help with selling your property and finding you a new one.
5/5
GoogleI am incredibly grateful for the invaluable support Jane provides to me personally and my team. Her guidance in business planning have been instrumental in our rapid growth. She is supportive, encouraging and always has the answers. Thank you for all that you do. A true superstar!
5/5
GoogleI have dealt with Magnus James a couple of times throughout my career when I was looking for a change. I hadn’t been matched with a suitable employer until a couple of months ago and I couldn’t have got a more perfect fit. It’s like they took my perfect role and position and handed it to me. It’s been so comfortable and already feels like I’ve been here far longer than I have and it’s all down to Lisa Cortez who deserves a huge shoutout!
5/5
GoogleLisa is an amazing recruitment agent and brilliant at what she does! Iv worked with Lisa for a few years now and has helped me secure my last 2 jobs. Most recently she put myself forward for a company that would best suit me and my needs and I had an offer the same day! Very knowledgeable and provides great advice and can answer all questions or concerns you may have. I would recommend her to anyone and will be keeping in touch. Personalised service Lisa even remembered my lucky blue top which I worn at my first job offer. Thank you so much.
5/5
GoogleSam has been amazing! I almost feel like she hand picked my new job for me. She listened to my frustrations with my current role, had an engaging conversation with me about what my aspirations for, introduced the role, and gently introduced the owners of the business to me and what their aspirations were. All whilst not building my hopes so much that a “pass” would have been devastating, but enough for me to do 4 pages of interview prep - front and back! I was delighted to be job offered the position and cannot thank Sam enough for pulling this opportunity out of the bag for me. So much more than post a job on indeed and hope the applicants apply - so much more. ❤️
5/5
GoogleLisa Cortez, if I could give her more stars I would! She helped me secure my ideal job in such a short period of time. I was so lucky to come across someone that listened to exactly what I was looking for & support me along the way. She went above and beyond for me and I’m ever so grateful 🙏 …
5/5
GoogleSamy and Dan are amazing helped me out with a very difficult situation !!! The best ever. Thanks again 🙂🙂 …
5/5
GoogleThe Giraffe360 platform is a MUST HAVE for those marketing Real Estate. Simple operation - Cost Effective - Great Support! Highly Recommended!
5/5
GoogleThe Giraffe 360 camera system is amazing! I’ve been using the camera for nearly a year. The camera is easy to use and produces stunning results. Their customer service and tech support is the BEST I’ve ever experienced and shows me they …
5/5
GoogleWe have been using Giraffe 360 for 12 months now and I can highly recommend. The equipment is very straightforward to use and provides exceptionally high quality marketing material. The staff and support are excellent. Giraffe 360 has been a great addition to our business and has greatly enhanced our offering to our clients.
5/5
GoogleRating only, no written review.
5/5
GoogleNicola has been amazing. Knowledgable, helpful and quick to assist with any issues. Absoulte STAR !
5/5
GoogleThank you for reaching out! I’d be happy to share our experience with the Giraffe360. As an engineering firm, our time is valuable, and this camera has been a game-changer for us. It has saved us 3, 4 hours in a single client’s house by eliminating the need for manual measurements of every room, window, and door. First and foremost, the Giraffe360 is incredibly easy to use. Training new team members has been seamless, thanks to the thorough and user-friendly training provided by Giraffe360. Beyond its ease of use, the ability to conduct a virtual walkthrough and revisit project sites remotely has been invaluable. Whether checking how beams connect, verifying layouts, or confirming measurements, this feature alone has revolutionized our workflow. Our drafters especially appreciate the automatically generated floor plans with precise dimensions, it’s a dream come true for them. The overnight delivery of all captured data is another huge time-saver, helping us streamline our process, shorten project timelines, and improve accuracy for our team. Simply put, the Giraffe360 has been one of the best investments we’ve made! Please extend our appreciation and gratitude to the entire Giraffe360 team, we truly value this incredible tool!
1/5
GoogleCompany is absolute garbage. Wouldn’t recommend this trash to anyone.
1/5
GoogleGiraffe 360, Misleading Sales Tactics, Poor Quality, and Costly Mistake I run a 100% by referral real estate business and invested in Giraffe 360 after an impressive sales pitch that promised a top-tier, all-in-one solution for property photography, virtual tours, and floor plans. The way the product was presented made it seem like a seamless and high-quality alternative to hiring a professional photographer, saving time for my clients and money while elevating marketing efforts. Unfortunately, the reality of the service has been an ongoing disappointment. False Promises and Poor Quality From the moment I received the Giraffe 360 camera, it was evident that the quality did not match what was advertised. The sharp, professional-grade images they showcased in their marketing materials were nowhere near the actual output. Instead, the photos were dull, lacked clarity, and simply were not up to the professional standard required in the competitive real estate market. Immediately after using the camera for listings, I started receiving complaints from clients about the poor image quality. Clients expect high-quality visuals that showcase their homes in the best light, and what Giraffe 360 provided was far below expectations. Forced to Hire a Professional Photographer Because the Giraffe 360 camera was not delivering what was promised, I had no choice but to rehire my professional photographer to ensure my listings maintained the highest-quality as they always have and a standard my business is known for. This resulted in an additional $1,400 in unexpected costs, on top of the monthly subscription fee I was already paying to Giraffe 360. Instead of being a cost-effective solution, this service ended up being a financial burden. Unacceptable Customer Service and Contract Issues I reached out to my account representative, Sam, to express my concerns and seek a resolution. Instead of offering real support, I was simply told that I am locked in and have to pay until August and there is no way to exit early. His only response was to "wait until March" when they are supposedly rolling out software improvements. This is completely unacceptable. Businesses should stand behind their product and address failures, not tell paying customers to wait months in hopes of a fix. I requested a cancellation multiple times for the financial losses I incurred due to their misleading sales tactics, but I was met with rigid contract terms and no willingness to let me out.. Final Verdict, A Costly Mistake I regret signing up for Giraffe 360 and would strongly advise any real estate professionals to think twice before committing to this service. The product does not deliver what was promised, the customer service is dismissive, and you could find yourself locked into a contract for a tool that does more harm than good. If you are serious about maintaining high-quality visuals for your listings, stick with a professional photographer, Giraffe 360 is not the solution they claim to be.
5/5
GoogleNicola was very helpful and explained the system well - friendly and professional
5/5
GoogleI have been blown away with the camera, the results we are achieving with it and the support we get. Thank you.
5/5
GoogleWe've used Giraffe for several years now and we're delighted with the product, customer service and regular updates!
5/5
GoogleI 100% recommend this fantastic piece of equipment for any agent that is looking to upgrade their marketing. The photos are super and the the floorplan and walk round video are hugely helpful for tenants, they see the whole property prior to viewing in person. We get lots of compliments from Landlords and tenants. The camera is also super easy to use. The customer service is brilliant from Giraffe too, friendly and helpful. One very happy customer!!
1/5
GoogleEnd user improvement suggestions: I see that in Switzerland, ever more real estate agents use Giraffe as the virtual visiting software. But I as an end user really hate it in comparison with e.g. Matterport. Improvement ideas: - Arrow keys up and down should move the user to the next/previous spot instead of tilting. The spot closest to the center of the view should be picked. - Zooming with CTRL pressed and scroll wheel doesn't work (tried with incognito window without addons in latest Chromium) - The current sequential display of next spots is unnerving. There should not only be the next spot displayed, but at least the next 2 spots.
Thanks for the feedback, Karl. The zoom issue sounds like a bug, our tech team is on it. We’re also refining hotspot logic to make navigation more natural.
5/5
GoogleTom was extremely helpful from start to finish. He was full of advice and made a very stressful experience much more easy to deal with. He has the patience of a saint as I'm sure I was the worse customer he has ever had. He helped and gave practical advised throughout as I had no idea what to do when buying a house and we were in a very difficult chain.I really don't know how I would have got on without him.
Thank you for your wonderful feedback, John! We're thrilled to hear that Tom provided you with such exceptional support during your home buying process. His dedication to helping clients like you truly makes a difference. We're grateful for your trust and look forward to assisting you in the future!
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The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
