Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,936 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on four platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service. We had lots of viewings and achieved the price we wanted for our house. Lucy couldn’t have been more helpful. Thank you
Many thanks for your review Sharon, Lucy is thrilled with your comments. Sarah Mains
5/5
GoogleQuick, easy and simple process to selling our flat, had viewings and offers within days of it being listed. Very happy with the result.
That's great! Many thanks for taking the time to leave your review Ciaran. Sarah Mains
5/5
GoogleRating only, no written review.
Thank you for this five star rating Matt. Sarah Mains
1/5
GoogleI spoke to them twice to see the house they gave me an appointment but not once did anyone come to show the house or open the door? I knocked on the door many times.
I am sorry to see that you have had cause for concern. I would be grateful if you could call 0191 2390815 to discuss this further, if you would like to. Sarah Mains
1/5
GoogleLived with them and had no problems until it came to moving out and they are refusing to return my deposit or even complete checks for them, would avoid!
I am sorry that you have had cause to leave a one star review but we are happy to discuss this with you. Please call 0191 2390815 if you would like to do this. Sarah Mains
5/5
GoogleAndy was as friendly as ever whilst showing me and my partner jasmine around several houses now. We both appreciate his expertise.
Many thanks for your great review Danny. Andy is delighted with your comments. Sarah Mains
1/5
GoogleRating only, no written review.
I am sorry that you have had cause to leave a one star review, however I am unable find any record for you. Please could you call our Customer Services Manager on 0191 2390815 if you wish to discuss this further. Sarah Mains
5/5
GoogleVery efficient and gives great one to one experience that makes the moving process such a breeze ⭐️⭐️⭐️⭐️⭐️
Thank you for taking the time to leave your five star review Ryan, much appreciated. Sarah Mains
5/5
GoogleThankyou so much to Lucy for the email and for your efficiency and promptness and first class service. Kind Regards Karen Gaughan
Thank you for the five star review Karen, we really do appreciate it. Sarah Mains
5/5
GoogleLucy Flannigan, thank you very much for all your help yesterday (16/09/24), you squeezed us in for a viewing on the day which you didn’t have to and helped me and my wife make up our mind for our house. You where so friendly and amazing and answer all the questions we asked to what we wanted to hear. Thank you so much for having the time to show us around amazing help
What a wonderful review for Lucy. Thank you for taking the time to write this Oktay. Sarah Mains
5/5
GoogleWe have recently viewed a house and Lucy showed us around. She was a true professional, explained everything to us and she stayed calm and professional when my husband accidentally triggered the house alarm! Thank you so much Lucy:-)!
It was great to read your review Anna. Lucy is delighted with your comments. Sarah Mains
5/5
GoogleLucy and everyone in the team have been so friendly and helpful. I would recommend this company to anyone!
We really appreciate you taking the time to write this lovely review, many thanks Louise. Sarah Mains
5/5
Googlethe expertise and professionalism were of an extremely high standard and I would have no hesitation in recommending this friendly and competent company.
Thank you for taking the time to leave this great review Michael, we do appreciate it. Sarah Mains
5/5
GoogleElliot Scott works with us smoothly and is an employee who is distinguished by his high-class, polite, good manners, quick response to emails, and he completes tasks quickly and in the best condition.
We really appreciate your wonderful review for Elliot. So glad to read your comments, many thanks. Sarah Mains
5/5
GoogleRating only, no written review.
We really appreciate you taking the time to leave us a five star rating, many thanks. Sarah Mains
5/5
GoogleWould like to thank the team at sarah mains ...on sale my house ...I like to say a extra thank to donna b and keep sale progression team nothing has been to much trouble for them and helped me very much regards John bell
Donna is delighted with your review John, thank you. We really do appreciate it. Sarah Mains
5/5
GoogleSarah just helped me find the perfect new home for my son and I after my divorce. She went out of her way to answer all of my questions, with patience & kindness. She really made a very stressful situation much easier. I can’t recommend her highly enough!
Many thanks for your lovely review Kelly. Sarah is thrilled with your comments. I hope that you and your son are very happy in your new home. Sarah Mains
5/5
GoogleVery speedy service, approachable team, very satisfied.
Many thanks for your five star review Niel, we really do appreciate it. Sarah Mains
5/5
GoogleGreat service received from Keeley selling my mother's house in super quick time. Good communication with regular updates and feedback during the entire process. Would recommend!
Thank you for your five star review Mark, we really do appreciate it. Sarah Mains
5/5
GoogleThe previous buyer had pulled out just before completion, and so Keeley and the team worked really hard to secure this new offer, which met both my son’s expectations (the vendor) and those of the buyer. Thank you for your efforts!
Many thanks for taking the time to leave your review Ian, Keeley is delighted with your comments. Sarah Mains.
5/5
GoogleKeeley in the Low Fell office has been fantastic, excellent efficient and professional, would highly recommend.
That's great Hannah, many thanks for taking the time to leave this review for Keeley. Sarah Mains
5/5
GoogleWarren has been fantastic to deal with - even with us not making an offer on a property his flexibility for viewings and transparency has been great!
Many thanks for your lovely review Marissa, Warren is delighted with your comments. Sarah Mains
5/5
GoogleExcellent professional service. I was supported throughout the process and was kept well informed throughout. Viewings were well organised and conducted over two days while I was at work. The sale was agreed in under two weeks, amazing work by an impressive team! I had excellent face to face mortgage advise by Colin, he researched and sourced a great mortgage and I was helped by their legal team for sale and purchase. Fantastic customer care! Many thanks to the whole team!
What a brilliant review for the Newcastle team Elaine, they are all thrilled with your comments. Many thanks. Sarah Mains
5/5
GoogleBrilliant friendly and professional service.Many thanks to Sarah and Graham for all of your help, very much appreciated thank you
Many thanks for your lovely review Louise, I was thrilled to read it. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
