5/5
GoogleGreat Service from Thomas Morris!
Agent replied · 13 April 2026
Thank you for your 5 star review!
Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more
★★★★★
3,936 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on five platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Thomas Morris's six offices, most reviewed first. Each has its own page.
- Thomas Morris Huntingdon59 High St, PE29 3DN1,153 reviews · 1,081 on Google (4.7)6 in the last 90 days
- Thomas Morris Royston6 Melbourn St, SG8 7BZ947 reviews · 875 on Google (4.6)15 in the last 90 days
- Thomas Morris St Ives24-26 Crown St, PE27 5AB829 reviews · 733 on Google (4.8)15 in the last 90 days
- Thomas Morris Ramsey9 Great Whyte, PE26 1HE544 reviews · 473 on Google (4.8)22 in the last 90 days
- Thomas Morris St Neots4-6 Market Square, PE19 2AW450 reviews · 379 on Google (4.8)13 in the last 90 days
- Thomas Morris Biggleswade1 Market Square, SG18 8AP341 reviews · 270 on Google (4.8)11 in the last 90 days
Latest reviews from every Thomas Morris office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI have thoroughly enjoyed my time working with Jane and her team! Her knowledge of social media and the property industry is truly exceptional. They have helped me grow my business significantly, so for that I am forever grateful. Jane is also extremely easy to get hold of, which is so important for a new business owner like myself. I can't recommend them highly enough!
5/5
GoogleWe’ve had the pleasure of working with Jane for the past 8 months, during which she has consistently provided engaging and relevant content for our blog and newsletter. Her depth of knowledge and clear understanding of each task have truly stood out, and every project has been delivered promptly and to a high standard.
5/5
GoogleWe are relieved that Jane is handling our social media posts. She just “gets it” and prepares content as necessary.
5/5
GoogleWe really enjoy working with Jane and her team - they are responsive, creative, and always proactive with new ideas to grow our social media. Their communication is excellent and they make the whole process a pleasure. Highly recommended.
5/5
GoogleWe cannot thank Jane enough for the incredible support she has provided to our company. From the outset, she has been nothing short of amazing. Her deep knowledge of current laws and legislation has been invaluable in helping us navigate complex regulatory changes with confidence. Jane has shown exceptional patience and professionalism throughout our time working together. She took the time to thoroughly understand our business and offered thoughtful, practical advice that has directly contributed to making our company more efficient, compliant, and ultimately, more profitable. We truly appreciate her dedication and expertise. Jane is highly recommended to any business looking for knowledgeable and reliable guidance. She has made a significant positive impact, and we are extremely grateful for her ongoing support. Annie ( Lettings Director )
5/5
GoogleJane is always full of ideas and has elevated our presence across our social media channels over the last couple of years. I would highly recommend Jane and her team.
5/5
GoogleThank you Marc Brahams for your positive approach ,a very quick turnaround and getting the job done. Highly recommend
Agent replied · 5 June 2026
Thank you for the lovely review Carolyn, we are so glad you had a positive experience with us!
1/5
TrustpilotJust found them awful to deal with
Just found them awful to deal with. The referencing system they use has no personal contact. It doesn’t have an option to show your rent payments to date or your guarantors details or all of your income. However they will find it easy to take your deposit but difficult to give it back. Still waiting……
1/5
GoogleHung up on me.
5/5
GoogleGreat team and really easy to work with.
Agent replied · 1 September 2026
Thank you so much, James! We’re thrilled to hear that you found the team easy to work with. It was a pleasure assisting you, and we look forward to helping you again in the future. If you ever need anything, don't hesitate to reach out! IH x
5/5
GoogleVery helpful, flexible and uncomplicated process 👍 Thanks for Jon and Leah …
Agent replied · 1 September 2026
Thank you so much, Farah! We’re delighted that your experience as a new tenant was helpful and straightforward. Jon and Leah will be thrilled to hear your feedback! If you need anything moving forward, please don’t hesitate to reach out, we’re here to help! IH x
3/5
GoogleCame across very dismissive over the phone and emails when inquiring about rental.
Agent replied · 1 September 2026
Thank you for your feedback. We’re sorry to hear that you felt dismissed during your inquiry, as we always aim to be approachable and helpful in all our communications. Unfortunately, we’ve been unable to locate your contact details in our system to reach out to you directly. If you could kindly get in touch with us, we’d appreciate the opportunity to discuss your experience and assist with your rental inquiry.
5/5
GoogleIt's great, after a while of waiting I have a new house for myself and my family. Thank you for the help and working spirit of the In House team❤️⛪️💒🍾🌟 …
Agent replied · 1 September 2026
That’s amazing news, huge congratulations to you and your family! 🎉🏡 We're so pleased to have been part of your journey and wish you all the happiness in your new home. If you ever need anything in the future, we’re always here to help. Enjoy settling in! 🍾✨ …
5/5
GoogleVery thorough and professional, excellent communication throughout. Every detail covered for the transition to the new home, thanks for making it easy and straightforward for us. Matt and Rosie.
Agent replied · 1 September 2026
Thank you, Matt and Rosie! We're so pleased to hear that you found the process smooth and straightforward. Making your transition to a new home as stress-free as possible is always our goal. We hope you have settled in your new home!
5/5
GoogleSuch a lovely team that helped me with all my queries whilst moving! They are super efficient, responsive and made the whole transition seamless. Thank you so much!
Agent replied · 1 September 2026
Thank you so much for your lovely review! We're thrilled to hear that you had a smooth transition and that our team could support you every step of the way. It was a pleasure helping you move, and we’re always here if you need anything in the future. Wishing you all the best in your new home! IH x
5/5
GoogleI had a great experience throughout the process of renting a property with In House. Very professional and friendly team, quick to respond and always helpful. Highly recommend.
Agent replied · 1 September 2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience renting with In House. Our team takes pride in providing a professional, friendly, and efficient service, so it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out.
5/5
GoogleWorked with inhouse recently - excellent communication and hard working team. Really would recommend - guy our contact work diligently the whole way through. Thanks again
Agent replied · 1 September 2026
That’s fantastic to hear! We really appreciate your kind words and recommendation. The team takes great pride in delivering excellent service, so it’s wonderful to know you had such a positive experience. I'll be sure to pass your feedback along, thank you again! 😊 …
4/5
GoogleIn house had done an excellent job of managing the rental of my house so when I decided to sell they were the natural choice. Everyting went well with the sale being completed within 4 months at the asking price . The only negative point was someone, presumably with their consent such as a surveyor, left the patio door wide open on a visit.
Agent replied · 1 September 2026
Hi Chris. Thanks for this, you were a pleasure to deal with from the start. IH. X
5/5
GoogleA big thank you to Guy for a seamless sale! Selling a home can often feel like a daunting process, but Guy made it a smooth process. From the very beginning, his professionalism, market expertise, and consistent communication stood out. Thank you for your efforts and support throughout this journey!
Agent replied · 1 September 2026
Thank you so much for your kind words! We're thrilled to hear that Guy made the home-selling process seamless for you. We'll be sure to pass along your gratitude to him. Best of luck with your next chapter, and please don’t hesitate to reach out if we can assist you in the future!
5/5
GoogleIn House were great to deal with throughout the process. They were always friendly, helpful, responsive and kept us well informed. They were also incredibly patient when things were delayed due to a probate issue. Very knowledgable of local markets too.
Agent replied · 1 September 2026
Thank you so much for your kind words, Holly! We're thrilled to hear you had a positive experience with us. Our team strives to provide friendly, helpful, and responsive service. It's great to know our local market expertise was valuable to you. Wishing you all the best! IH x
5/5
GoogleIn House have been exemplary in the sale of our property. Charlie’s advice on pricing was spot on. The photography was excellent and having gone on the market in early December, the house was sold on 11th January. They kept us informed throughout and all the staff were aware of what was happening when we had a query. The whole process was very smooth and we can’t thank them enough. Would thoroughly recommend. Piet & Sue Summerfield
Agent replied · 1 September 2026
Thank you so much, Piet & Sue! We’re delighted to hear that you had such a smooth experience with us. Charlie’s expertise, along with the team's dedication, is something we take great pride in. We truly appreciate your recommendation and wish you all the best in your next chapter! IH x
5/5
GoogleCharlie and Guy have been such a support and facilitators in the recent sale of my property. They were also at the end of the phone or an email to answer questions or ask questions of others. I would recommend In House and feel they are the best in the area. Thanks again all!!!!
Agent replied · 1 September 2026
Thank you so much for your kind words! We’re delighted to hear that Charlie and Guy were able to support you throughout your sale and make the process a little easier. Being on hand to answer questions and keep everything moving smoothly is exactly what we aim for, so it’s lovely to know it made a difference for you. We truly appreciate your recommendation and are so pleased you chose In House. Wishing you all the very best in your next chapter! IH x
5/5
GoogleWe bought the flat through In House and did not hesitate to use them again when it came to moving on. The team in Wallingford were very helpful and efficient throughout the sales process. A special mention for Guy who was both exceptional at checking and chasing progress down the chain, and keeping us up to date.
Agent replied · 1 September 2026
Thank you so much for your kind words and for choosing In House again for your move! We’re thrilled to hear that our Wallingford team could make the process as smooth and efficient as possible. I’ll be sure to pass on your feedback to Guy, he’ll be delighted to know his efforts to keep you informed and on track were appreciated. Wishing you all the best in your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Thomas Morris is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East of England Sales and Lettings
2018 1 Gold and 1 Silver EA Masters 2018 winners
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 2023
2023 4 awards RAN Awards 2023 winners
- WinnerRAN Awards 2023: Best Marketing Campaign
- WinnerRAN Awards 2023: Customer Service Award, League C
- WinnerRAN Awards 2023: Community Champion Award
- WinnerRAN Awards 2023: Best Agent in Region, East Anglia and Essex
2021 3 awards RAN Awards 2021 winners
- WinnerRAN Awards 2021: Agent of the Year
- WinnerRAN Awards 2021: Best Agent in Region
- WinnerRAN Awards 2021: Customer Service Award
2019 1 award RAN Awards 2019 winners
- WinnerRAN Awards 2019: Best Agent Regional Award, East Anglia and Essex
2017 2 awards RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, East Anglia and Essex
- WinnerRAN Awards 2017: Customer Relocation Award, Category C
Source: RAN Awards winners lists, as published, linked by year.
More industry awards: ESTAS, The Negotiator Awards and The British Property Awards
ESTAS
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 2019
2019 1 award ESTAS 2019 winners
- WinnerESTAS 2019: Best Local Group by Region, East OF England
2018 1 award ESTAS 2018 winners
- WinnerESTAS 2018: Best Local Group by Region, Central England
Source: ESTAS winners lists, as published, linked by year.
The Negotiator Awards
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 2023
2023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
- GoldThe Negotiator Awards 2023: Regional Agency of the Year, East of England
- BronzeThe Negotiator Awards 2023: Community Champion of the Year
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
- GoldThe Negotiator Awards 2022: Community Champion of the Year
- SilverThe Negotiator Awards 2022: Regional Agency of the Year, East of England
- BronzeThe Negotiator Awards 2022: Estate Agency of the Year (Medium)
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
- SilverThe Negotiator Awards 2021: Regional Agency of the Year, East of England
- SilverThe Negotiator Awards 2021: Marketing Campaign of the Year
- Highly CommendedThe Negotiator Awards 2021: Community Champion of the Year
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
- GoldThe Negotiator Awards 2019: Estate Agency of the Year (5-9 branches)
- BronzeThe Negotiator Awards 2019: Community Champion of the Year
- BronzeThe Negotiator Awards 2019: Regional Agency of the Year, East of England
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
- GoldThe Negotiator Awards 2018: Lettings Agency of the Year (6-9 branches)
- GoldThe Negotiator Awards 2018: Estate Agency of the Year (6-9 branches)
- SilverThe Negotiator Awards 2018: East of England Agency of the Year
- SilverThe Negotiator Awards 2018: Community Champion of the Year
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: Medium Estate Agency of the Year (4-11 branches)
- SilverThe Negotiator Awards 2017: Community Champion of the Year
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: East of England Agency of the Year
- SilverThe Negotiator Awards 2016: Medium Lettings Agency of the Year (4-11 branches)
- BronzeThe Negotiator Awards 2016: Marketing Campaign of the Year
- BronzeThe Negotiator Awards 2016: Medium Estate Agency of the Year (4-11 branches)
2015 2 Bronze The Negotiator Awards 2015 winners
- BronzeThe Negotiator Awards 2015: East of England Agency of the Year
- BronzeThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
Source: The Negotiator Awards winners lists, as published, linked by year.
The British Property Awards
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 2022
2022 1 Bronze The British Property Awards 2022 winners
- BronzeThe British Property Awards 2022: Regional Estate Agent, East of EnglandSt Ives
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Thomas Morris
Which Thomas Morris office has the most reviews?
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
Where are the Thomas Morris offices?
The six Thomas Morris offices, by town:
- Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
- Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
- Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
- Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
- St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
- St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
