5/5
GoogleWorking with Charlotte on property viewings, I found her to be very professional and well-prepared. Would recommend.
Agent replied · 20 March 2026
Thank ypu Hugh for your kind comments and recommendation, very much appreciated
Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more
★★★★★
3,936 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on five platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Thomas Morris's six offices, most reviewed first. Each has its own page.
- Thomas Morris Huntingdon59 High St, PE29 3DN1,153 reviews · 1,081 on Google (4.7)6 in the last 90 days
- Thomas Morris Royston6 Melbourn St, SG8 7BZ947 reviews · 875 on Google (4.6)15 in the last 90 days
- Thomas Morris St Ives24-26 Crown St, PE27 5AB829 reviews · 733 on Google (4.8)15 in the last 90 days
- Thomas Morris Ramsey9 Great Whyte, PE26 1HE544 reviews · 473 on Google (4.8)22 in the last 90 days
- Thomas Morris St Neots4-6 Market Square, PE19 2AW450 reviews · 379 on Google (4.8)13 in the last 90 days
- Thomas Morris Biggleswade1 Market Square, SG18 8AP341 reviews · 270 on Google (4.8)11 in the last 90 days
Latest reviews from every Thomas Morris office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAmazing service start to finish! Amat and Evan were a brilliant help with everything.
Agent replied · 20 March 2026
Great to here that you were delighted with the service Lucy, thank you for taking the time to leave us such a positive review
5/5
GoogleWe met with Chloe and she was wonderful, she answered all of our questions and has been amazing getting back to us :)
Agent replied · 20 March 2026
Great to hear that Chloe has been able to assist you. Thank you for taking the time to share this review.
5/5
GoogleI have had the pleasure of dealing with Charlotte at Thomas Morris in regard to a property purchase. She has kept in touch with me, been extremely positive and thoroughly charming and personable. If I was selling, I would not hesitate in requesting Charlotte's assistance.
Agent replied · 20 March 2026
Charlotte will be pleased to hear that you have been impressed with the service you have received. Thank you for taking the time to write a review.
5/5
GoogleChloe was very helpful and her colleague who I cant remember her name. Very professional and efficient in their work.would recommend Thomas Morris
Agent replied · 20 March 2026
Thank you for your 5 star review and recommendation Claire, very much appreciated
5/5
GoogleIt was really nice experience with chloe she great us in very nice way…
Agent replied · 20 March 2026
Very much appreciate your review and comments Kartic, thank you
5/5
GoogleI recently viewed a property with Charlotte. She was so helpful, answering a lot of my questions and discussing various aspects of the property such as the kitchen and utility layout and its potential. She was polite and professional and overall it was a really positive experience.
Agent replied · 20 March 2026
We're pleased you found the viewing service with Charlotte so positive Melanie. Best of luck with your property search
5/5
GoogleAbsolutely excellent service and support from the Royston team. Having used TM for several years to manage a letting property we used them again to view and purchase another. I cannot fault their friendliness, speed and efficiency and will use them again, without hesitation, in the future. Highly highly recommended.
Agent replied
Thanks for your continued business Alan AND for your review. I'll let the Royston team know about your comments and 5 star rating.
5/5
GoogleThe Swoop system was simple and straightforward to use. I submitted my application and had a loan approved within a week. Overall, a smooth experience, I would recommend it to anyone looking for a quick and easy loan.
Agent replied · 20 June 2026
Thanks Victor, glad we could help. Best, Team Swoop.
1/5
GoogleRubbish I was asked to review a vacuum cleaner which I reviewed honestly: twice faulty and returned and refund given. Feefo manipulated my review and acore then said that they couldn't publish!
5/5
GoogleI’ve had an excellent experience with Focus Micro Systems. They have been very professional at all times and consistently clear in their communication. Any issues I’ve raised have been dealt with quickly and efficiently, with everything …
Agent replied · 19 May 2026
Hi Bhabinder, Thank you so much for your wonderful review. We’re delighted to hear that you’ve … More
4/5
GoogleMy thanks to Danielle and India at Thomas Morris, for their support with the purchase of my new, Biggleswade home. They had been helpful in providing answers to my questions, and in keeping me up-to-date with information, as events progressed. A pleasant experience with Thomas Morris. Mrs. C Buxton.
Agent replied · 20 March 2026
Thank you for your review. Glad the experience was a pleasant one. Best wishes in your new home
5/5
GoogleWe recently sold our property through Burnetts in Wadhurst. From the outset to completion we found Jemima knowledgeable, efficient and friendly and we managed to have a laugh as well! Moving is rarely fun but she helped make everything run as smoothly as possible, keeping us informed at all stages. We would thoroughly recommend Burnetts to anyone considering a property sale.
Agent replied · 18 June 2026
Hi Steve, Thank you so much for the glowing review. It is always so lovely to have the feedback, and i am so pleased we could help you and Hilary to move. We wish you all the best in your new home, and look forward to seeing you again! Best, Andrew Burnett
5/5
GoogleI feel safe in the hands of Thomas Morris selling my home. I bought via them 7 years ago and I remember how easy and helpful they were to deal with. So when I decided to sell, I knew immediately whom I would use. Julie has been …
Agent replied · 16 September 2026
Sue, thank you for your lovely words, our whole culture is built sround honesty and trust, so this means so much to us.
5/5
GoogleSharon and the team were extremely helpful and kept us informed every step of the way
1/5
GoogleI've bought, built and sold properties every year for the last ten. We have a beautifully renovated house to sell in Whitley Lodge, with a substantial plot of land attached. After multiple calls, and no response to emails I'll take my business elsewhere. If 0 stars was an option I would have given it. For anyone selling a property over £350k, please look at the reviews/ratings before signing up with this company.
5/5
GoogleCan’t recommend Chloe enough. Always helped when was stuck with anything, always at the phone when I needed help. Explained everything so I understood. The house sold straight away aswell and she did the viewings which is so much easier Thank you so much!
Agent replied · 15 June 2026
Thank you so much Amy! You were amazing to work for! Keep in touch. ❤️
5/5
GoogleCan’t fault Josh and the valuation he provided! His attention to detail and communication through the whole process was brilliant. Really went above and beyond, thanks Josh
Agent replied · 12 May 2026
Thank you for such wonderful feedback! I’m delighted you valued the attention to detail and clear communication, it’s so important to me that everything feels smooth and straightforward. I really appreciate your kind words and it was a … More
5/5
GoogleReally happy with the service, made selling super easy. Friendly, helpful, and kept me updated the whole way. Thanks Josh!
Agent replied · 12 May 2026
Thank you so much for your lovely feedback! I’m really pleased to hear the process felt easy and stress-free for you. It was a pleasure supporting you through the sale, and I truly appreciate your kind words. … More
5/5
GoogleA fantastic experience with Josh from start to finish. Would highly recommend to all :)
Agent replied · 12 May 2026
Thank you so much for your kind words! 🌟 It was a real pleasure helping you, and I’m delighted to hear you had such a positive experience from start to finish. Your recommendation means a lot!, Josh, EweMove Telford West
5/5
GoogleMolly was fabulous from start to finish in the sale of our property. Kept things as simple possible and had our interests at heart through the sale and onward move. Thank you!
5/5
GoogleWe recently sold our house through this fantastic team and honestly couldn’t be happier with the service. From start to finish, everything was smooth, professional, and way less stressful than we imagined selling a home could be. They kept us updated every step of the way, were always quick to respond, and nothing ever felt like too much trouble. A special shout-out to both Lukes, you guys went above and beyond for us and we’re so grateful for all your hard work. If anyone’s thinking of selling, we’d 100% recommend this team. Thanks again for making the whole process such a positive experience!
Agent replied · 10 June 2026
It's so great to hear about your positive experience selling your house with our fantastic team! We're thrilled that we could make the process smooth and stress-free for you. We're always here to go above and beyond for our clients, and we're grateful for your kind words and recommendation. Thank you for trusting us with such an important milestone!
5/5
GoogleRyan showed us around the property initially, he was very knowledgable about the home and was lovely. Luke Bowles is our current estate agent and so far he has been lovely and great to work with. He got our offer accepted quickly and has made sure to answer all of our questions and has been very helpful. We are very happy with the service we have received so far.
Agent replied · 10 June 2026
It's wonderful to hear about your positive experience with Ryan and Luke! We are thrilled to hear that they have been knowledgeable, friendly, and attentive throughout your home buying journey. We are committed to providing excellent service, and we are so happy that you are pleased with their efforts.
5/5
GoogleExcellent service, professional, friendly, and knowledgeable. Special thanks to Luke Boles for all his help and super fast efficiency ⭐️ Highly recommend!
Agent replied · 10 June 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and that Luke was able to provide you with excellent service. We truly appreciate your recommendation and look forward to serving you again in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Thomas Morris is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East of England Sales and Lettings
2018 1 Gold and 1 Silver EA Masters 2018 winners
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 2023
2023 4 awards RAN Awards 2023 winners
- WinnerRAN Awards 2023: Best Marketing Campaign
- WinnerRAN Awards 2023: Customer Service Award, League C
- WinnerRAN Awards 2023: Community Champion Award
- WinnerRAN Awards 2023: Best Agent in Region, East Anglia and Essex
2021 3 awards RAN Awards 2021 winners
- WinnerRAN Awards 2021: Agent of the Year
- WinnerRAN Awards 2021: Best Agent in Region
- WinnerRAN Awards 2021: Customer Service Award
2019 1 award RAN Awards 2019 winners
- WinnerRAN Awards 2019: Best Agent Regional Award, East Anglia and Essex
2017 2 awards RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, East Anglia and Essex
- WinnerRAN Awards 2017: Customer Relocation Award, Category C
Source: RAN Awards winners lists, as published, linked by year.
More industry awards: ESTAS, The Negotiator Awards and The British Property Awards
ESTAS
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 2019
2019 1 award ESTAS 2019 winners
- WinnerESTAS 2019: Best Local Group by Region, East OF England
2018 1 award ESTAS 2018 winners
- WinnerESTAS 2018: Best Local Group by Region, Central England
Source: ESTAS winners lists, as published, linked by year.
The Negotiator Awards
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 2023
2023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
- GoldThe Negotiator Awards 2023: Regional Agency of the Year, East of England
- BronzeThe Negotiator Awards 2023: Community Champion of the Year
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
- GoldThe Negotiator Awards 2022: Community Champion of the Year
- SilverThe Negotiator Awards 2022: Regional Agency of the Year, East of England
- BronzeThe Negotiator Awards 2022: Estate Agency of the Year (Medium)
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
- SilverThe Negotiator Awards 2021: Regional Agency of the Year, East of England
- SilverThe Negotiator Awards 2021: Marketing Campaign of the Year
- Highly CommendedThe Negotiator Awards 2021: Community Champion of the Year
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
- GoldThe Negotiator Awards 2019: Estate Agency of the Year (5-9 branches)
- BronzeThe Negotiator Awards 2019: Community Champion of the Year
- BronzeThe Negotiator Awards 2019: Regional Agency of the Year, East of England
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
- GoldThe Negotiator Awards 2018: Lettings Agency of the Year (6-9 branches)
- GoldThe Negotiator Awards 2018: Estate Agency of the Year (6-9 branches)
- SilverThe Negotiator Awards 2018: East of England Agency of the Year
- SilverThe Negotiator Awards 2018: Community Champion of the Year
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: Medium Estate Agency of the Year (4-11 branches)
- SilverThe Negotiator Awards 2017: Community Champion of the Year
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: East of England Agency of the Year
- SilverThe Negotiator Awards 2016: Medium Lettings Agency of the Year (4-11 branches)
- BronzeThe Negotiator Awards 2016: Marketing Campaign of the Year
- BronzeThe Negotiator Awards 2016: Medium Estate Agency of the Year (4-11 branches)
2015 2 Bronze The Negotiator Awards 2015 winners
- BronzeThe Negotiator Awards 2015: East of England Agency of the Year
- BronzeThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
Source: The Negotiator Awards winners lists, as published, linked by year.
The British Property Awards
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 2022
2022 1 Bronze The British Property Awards 2022 winners
- BronzeThe British Property Awards 2022: Regional Estate Agent, East of EnglandSt Ives
Source: The British Property Awards winners lists, as published, linked by year.
Want Thomas Morris to help?
Send Thomas Morris a message.
Questions about Thomas Morris
Which Thomas Morris office has the most reviews?
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
Where are the Thomas Morris offices?
The six Thomas Morris offices, by town:
- Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
- Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
- Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
- Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
- St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
- St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
