Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleWe've recently had a very challenging six months, as we were unexpectedly informed that our landlord intended to sell the property at the end of our tenancy. Understandably, this was a huge shock and led to some stressful and, at times, heated email exchanges and conversations.
Throughout it all, Sheetal has been a calm and reassuring presence. Her responses have always been clear, calm, and timely, and she made a real effort to put me at ease whenever I called or emailed. She handled every interaction with professionalism and empathy, which made a difficult situation much more manageable. We're incredibly grateful for her support.
That said, I do think Thomas Morris could improve their internal communication across departments. There were several instances where I felt I had to chase things up repeatedly and include multiple people in email threads, only to be told certain queries weren't within someone’s remit. This fragmented approach added unnecessary stress to an already difficult time.
Another positive aspect was having the estate agent serve as a buffer between us and the landlord, who unfortunately has not been the most helpful or sympathetic. While I understand their financial reasons for selling, as tenants who’ve looked after the property and considered it home, a bit of compassion would have gone a long way.
Thank you again, Sheetal, for your patience and professionalism during such a tough time. Your support really made all the difference.
Bethany · 18 October 2025 · Thomas Morris Huntingdon
Agent replied · 24 March 2026
Thank you Bethany for taking the time to let us know how we did. Appreciate your feedback about communication between departments. We're glad to hear we delivered such a great experience though. If there's anything further we can do for you, we are happy to help!
★★★★★ 5/5
GoogleExcellent Service!
We had several viewings with Patricia, and she was incredibly helpful throughout the process. She provided valuable information about each area, including EPC ratings and other key details. For every property, we received a printed summary with all the essential information, which was very convenient. Patricia also went out of her way to accommodate a last-minute viewing for us. Highly recommended!
Žanna · 18 October 2025 · Thomas Morris Huntingdon
Agent replied · 24 March 2026
Žanna, thanks for taking the time to leave a review. we're so glad that we were able to go above and beyond your expectations!
★★★★★ 5/5
GoogleFrom the moment Robert came to value our house through to Jurga arranging viewings and Julie showing us a property we wanted Thomas Morris have always been professional, friendly and most importantly available. Communication either by …
Donna · 17 October 2025 · Thomas Morris Ramsey
Agent replied · 24 March 2026
Thank you Donna, what a lovely review. The team at Ramsey will be absolutely delighted with your kind words
★★★★★ 5/5
GoogleLovely experience with Jurga at Thomas morris, very helpful and informative. Very prompt with replying and next steps were given to help us with our purchase. …
Kayla · 17 October 2025 · Thomas Morris Ramsey
Agent replied · 24 March 2026
Kayla, we really appreciate you taking the time to leave such a positive review. Jurga and the whole team at Ramsey will be made up
★★★★★ 5/5
GoogleJustyna in the St Ives office is worth her weight in gold. All the way through our first house purchase she has been quick to respond to our queries, provided reassurance, explained everything clearly, and on top of that was professional, …
Thomas · 17 October 2025 · Thomas Morris St Ives
Agent replied · 21 May 2026
Thank you Thomas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Thomas Morris St Ives. Thanks for the recommendation.
★★★★★ 5/5
GoogleWe were really pleased with your service . Evan and Lewis were helpful and kept us up to date with everything that was going on. We appreciated all the work they did in helping us sell the property on behalf of Mrs. Miriam Sutton. …
Derek · 17 October 2025 · Thomas Morris St Ives
Agent replied · 21 May 2026
Hi Derek, thank you for taking the time to leave a review for us at Thomas Morris St Ives. We're happy we could meet your expectations! Please pass on our best wishes to Miriam
★★★★★ 4/5
GoogleThe company was very quick to respond to my request for viewing and organised a view ing promptly. The agent was very helpful and knowledgeable giving insights of potential improvements that could be made to the house whilst not …
David · 17 October 2025 · Thomas Morris Huntingdon
Agent replied · 17 May 2026
Thank you so much, David, for taking the time to share your experience. I’m delighted to hear you found the process smooth and the insights helpful. It’s always my aim to provide honest advice and useful information without any pressure, so … More
★★★★★ 5/5
GoogleWent to view a property recently and Lenné showed us round, I’ve viewed lots of properties over the past couple of months and no one did as good a job as Lenné! Super friendly, informative and welcoming!
Fabia · 17 October 2025 · Thomas Morris Huntingdon
Agent replied · 17 May 2026
Thank you very much for taking the time to share this glowing feedback, Fabia. We're so pleased that you found our team's manner to be informative & welcoming. Our team strive to deliver the highest levels of customer service, so it's … More
★★★★★ 5/5
GoogleReally positive early experiences of engagement with Lenne. Communication quick and efficient throughout, and she was both personable and professional during a property viewing. She also provided a clear and honest valuation of our own house, which we really appreciated.
George · 17 October 2025 · Thomas Morris Huntingdon
Agent replied · 17 May 2026
Thanks so much for sharing this fabulous feedback, George. We're thrilled that you have positive experiences to report of our team and found us to be efficient & personable. This feedback is very much appreciated and we're glad that we were able to help. Best wishes,
★★★★★ 5/5
GoogleThe team at Thomas Morris all played a vital role in helping us to sell our house and buy our new home. Throughout the whole process they were open and transparent. If we had any questions, they got back to us the same day with the answers!
The whole process of selling and buying took the total of 3 months, start to finish. They managed to sell our beautiful home within 11 days of it going on the market....wow!
We can't thank them all enough. We had a positive experience all round, which helped keep our stress levels low and helped the move go smoothly.
Thanks again to the whole team at Thomas Morris !
Gemma · 15 October 2025 · Thomas Morris Royston
Agent replied · 20 March 2026
We are delighted to hear the service delivery met with your expectations, thank you for entrusting us with the sale of your home.
★★★★★ 5/5
GoogleWe recently sold a property and the Thomas Morris team steered us through this in a very professional, efficient and supportive manner - thank you! For some of us, it was a new process, and the team were able to answer our questions (no matter how small or big) and always made us feel we were in safe hands. Multiple times, they also went the extra mile to check in on the property for us and follow up on information we needed during the sale. Thank you for all your help, we truly appreciate it and would recommend working with the team!
Ben · 15 October 2025 · Thomas Morris Royston
Agent replied · 20 March 2026
Thank you for your review and recommendation Ben, best wishes
★★★★★ 5/5
GoogleMy wife and I are very happy with the Thomas Morris Estate Agent team. From the moment we put an offer in to the offer being accepted and also completion they were all at hand keeping us update and were very informative when we needed any info. I would 100 per cent recommend them.
Very professional people.
Mark · 15 October 2025 · Thomas Morris Royston
Agent replied · 20 March 2026
Great to hear that the team at Royston delivered for you Mark. Thank you for your kind recommendation
★★★★★ 5/5
GoogleSuch a bespoke & unique experience dealing with Adam, from the initial contact he made us feel important. He has helped us with our search for our new home. He is very knowledgeable of the locations and houses in his portfolio. We would recommend Adam to anyone that is looking for a the VIP stress free experience 😊 …
Tracy · 15 October 2025 · Thomas Morris Huntingdon
Agent replied · 15 May 2026
Dear Tracy, Thank you so much for your kind review. It was an absolute pleasure assisting you and your family with your new home. I wish you all every happiness for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleI have worked with Adam on a number of projects at three separate agencies over the past 10 years. Adam is kind, thoughtful and above all an exceptional agent. He puts the customer first and seeks to ensure the best outcome for everyone he comes into contact with. Highly recommended!
CHRIS · 15 October 2025 · Thomas Morris Huntingdon
Agent replied · 15 May 2026
Dear Chris, Thank you so much for your kind words and review. It is always an absolute pleasure working alongside you and PVS Media. Very best wishes, Adam
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
We have just purchased our new home through Thomas Morris, and want to share our experience! Right from the start, the team was supportive and our purchase was agreed upon quickly.
Whilst there were a few hurdles along the way, Alison from the sales progression team was incredible. She was always on top of things and provided the necessary updates and support, which made a big difference… Not to dismiss the lads - Alex, Barney, Lewis and Dan were all so personable, never once making us feel like a nuisance, even when we had questions (& we had lots)! Sue was a real hidden gem, being there for us at the drop of a hat to show us round again as the sale progressed so we could start to measure up and get sorted!
We truly appreciate all the help!
Sacha · 14 October 2025 · Thomas Morris St Ives
Agent replied · 21 May 2026
Thank you so much for taking the time to share your kind words and thoughtful review! We’re absolutely delighted to hear that your experience with Thomas Morris was a positive one. It’s fantastic to know that Alison was able to provide the support and updates you needed throughout the process, she truly is a star when it comes to keeping things on track.
Also we’ll be sure to pass on your lovely comments to Alex, Barney, Lewis, Dan, and of course, Sue, it means a lot to the team to know their efforts made a real difference. Buying a home can be a stressful journey, so it’s wonderful to hear that everyone helped make it that bit easier and more personal for you.
Thank you once again for choosing Thomas Morris!
★★★★★ 5/5
GoogleThomas Morris have been amazing throughout the process of finding my first property. I’ve viewed a lot and found the one in the end but everyone at Thomas Morris has been very supportive, patient and friendly along the way.
Massive thanks to Barney who has been fanastic throughout, especially in helping me find this property and guiding me through the offer and acceptance process.
Luke · 14 October 2025 · Thomas Morris St Ives
Agent replied · 21 May 2026
We are really pleased that you have had a 5 star experience with Thomas Morris. I will certainly pass on your thanks to Barney for helping you secure a property.
★★★★★ 5/5
GoogleWe viewed several properties with Sue last weekend and the experience was excellent. Sue was incredibly helpful, providing lots of information, ideas for how the space could look and had a pleasant and outgoing demeanour. Whilst we didn’t proceed with the properties we viewed, we would highly recommend Thomas Morris and Sue in particular for your house search.
Ellie · 14 October 2025 · Thomas Morris St Ives
Agent replied · 21 May 2026
Thank you for your 5 star review and kind recommendation. Sue is a credit to our business
★★★★★ 4/5
GoogleThey were proactive and supportive but the solicitors attached to them gave a really poor service.
Matthew · 13 October 2025 · Thomas Morris St Ives
Agent replied · 13 April 2026
Matthew, thank you for your comments. Can we wish you all the best in your new home. Would be very keen to hear more about your experience with our legal partners, so please do feel free to call Paul Saunders on 07734 423289 or email at paul.saunders@thomasmorris.co.uk
★★★★★ 5/5
Googledealing with the lettings team at thomas morris has been an absolute delight. They are super helpful, very professional. They’ve all been awesome. I’d recommend them to anyone.
Adam · 13 October 2025 · Thomas Morris St Ives
Agent replied · 13 April 2026
Many thanks Adam. The Lettings team take huge pride in delivering a great customer experience. Appreciate you taking the time to recognise that
★★★★★ 5/5
GoogleBarney was really knowledgeable and a big help in getting this process starter. The Team in St Ives is top notch!
C · 13 October 2025 · Thomas Morris St Ives
Agent replied · 13 April 2026
Thank your for your kind comments and 5 star review. Very much appreciated
★★★★★ 5/5
GoogleMark Saville has singlehandedly restored my faith in estate agents. We had a truly terrible experience with another agency before we listed with Fine and Country, and so we were very sceptical but Mark has gone above and beyond in every situation and has really been a credit to the firm. I wouldn't hesitate to recommend him! Thank you F&C for selling our home in what is a very tricky market right now.
Ashleigh · 13 October 2025 · Thomas Morris Royston
★★★★★ 5/5
GoogleFrom the start the ladies I have dealt with have been brilliant, I have registered with quite a few agents but India and Jen have by far been the best. India took our details and made it a nice and easy experience without any pressure which I had from others and it felt like I knew her. Then on Saturday we viewed the property with Jen, her knowledge of the area and property really showed. Even though we haven’t brought a property through them I hope we do as I know we would be in safe hands.
Andrew · 12 October 2025 · Thomas Morris Biggleswade
Agent replied · 20 March 2026
The team in Biggleswade is very experienced and do take great pride in delivering a first class service to buyers and sellers, so it's great that you have benefitted from this Andrew. Thank you for taking the time to write such a positive review. We also hope that we can find you a suitable property and continue our relationship with you.
★★★★★ 5/5
GoogleExpertise in droves. Samuel and Ryan were on top of it every step of the way.
Some tricky and sensitive circumstances meant treading softly and encouraging patience in the chain. Both were conducted excellently.
Definitely went the extra mile.
The experience they posses was essential in getting us over the line.
Highly recommended
Phil · 12 October 2025 · Thomas Morris Royston
★★★★★ 5/5
GoogleCouldn’t be happier with my experience with Sam and Ryan. From the first viewing to the purchase of the property, I was looked after impeccably and communication was excellent. Admittedly, wrapping my head around the process of buying a property for the first time had proved a little tricky at times, but they displayed patience and were always communicative and helpful, and for that I am so grateful. I honestly couldn’t recommend Sam and Ryan more. So excited for this new chapter, all thanks to them!
Simran · 12 October 2025 · Thomas Morris Royston
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.