Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,934 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,934 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,808

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

We've recently had a very challenging six months, as we were unexpectedly informed that our landlord intended to sell the property at the end of our tenancy. Understandably, this was a huge shock and led to some stressful and, at times, heated email exchanges and conversations. Throughout it all, Sheetal has been a calm and reassuring presence. Her responses have always been clear, calm, and timely, and she made a real effort to put me at ease whenever I called or emailed. She handled every interaction with professionalism and empathy, which made a difficult situation much more manageable. We're incredibly grateful for her support. That said, I do think Thomas Morris could improve their internal communication across departments. There were several instances where I felt I had to chase things up repeatedly and include multiple people in email threads, only to be told certain queries weren't within someone’s remit. This fragmented approach added unnecessary stress to an already difficult time. Another positive aspect was having the estate agent serve as a buffer between us and the landlord, who unfortunately has not been the most helpful or sympathetic. While I understand their financial reasons for selling, as tenants who’ve looked after the property and considered it home, a bit of compassion would have gone a long way. Thank you again, Sheetal, for your patience and professionalism during such a tough time. Your support really made all the difference.

Bethany · 18 October 2025 · Thomas Morris Huntingdon

Agent replied · 24 March 2026

Thank you Bethany for taking the time to let us know how we did. Appreciate your feedback about communication between departments. We're glad to hear we delivered such a great experience though. If there's anything further we can do for you, we are happy to help!

5/5

Google

Excellent Service! We had several viewings with Patricia, and she was incredibly helpful throughout the process. She provided valuable information about each area, including EPC ratings and other key details. For every property, we received a printed summary with all the essential information, which was very convenient. Patricia also went out of her way to accommodate a last-minute viewing for us. Highly recommended!

Žanna · 18 October 2025 · Thomas Morris Huntingdon

Agent replied · 24 March 2026

Žanna, thanks for taking the time to leave a review. we're so glad that we were able to go above and beyond your expectations!

5/5

Google

From the moment Robert came to value our house through to Jurga arranging viewings and Julie showing us a property we wanted Thomas Morris have always been professional, friendly and most importantly available. Communication either by …

Donna · 17 October 2025 · Thomas Morris Ramsey

Agent replied · 24 March 2026

Thank you Donna, what a lovely review. The team at Ramsey will be absolutely delighted with your kind words

5/5

Google

Lovely experience with Jurga at Thomas morris, very helpful and informative. Very prompt with replying and next steps were given to help us with our purchase. …

Kayla · 17 October 2025 · Thomas Morris Ramsey

Agent replied · 24 March 2026

Kayla, we really appreciate you taking the time to leave such a positive review. Jurga and the whole team at Ramsey will be made up

5/5

Google

Justyna in the St Ives office is worth her weight in gold. All the way through our first house purchase she has been quick to respond to our queries, provided reassurance, explained everything clearly, and on top of that was professional, …

Thomas · 17 October 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Thank you Thomas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Thomas Morris St Ives. Thanks for the recommendation.

5/5

Google

We were really pleased with your service . Evan and Lewis were helpful and kept us up to date with everything that was going on. We appreciated all the work they did in helping us sell the property on behalf of Mrs. Miriam Sutton. …

Derek · 17 October 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Hi Derek, thank you for taking the time to leave a review for us at Thomas Morris St Ives. We're happy we could meet your expectations! Please pass on our best wishes to Miriam

4/5

Google

The company was very quick to respond to my request for viewing and organised a view ing promptly. The agent was very helpful and knowledgeable giving insights of potential improvements that could be made to the house whilst not …

David · 17 October 2025 · Thomas Morris Huntingdon

Agent replied · 17 May 2026

Thank you so much, David, for taking the time to share your experience. I’m delighted to hear you found the process smooth and the insights helpful. It’s always my aim to provide honest advice and useful information without any pressure, so … More

5/5

Google

Went to view a property recently and Lenné showed us round, I’ve viewed lots of properties over the past couple of months and no one did as good a job as Lenné! Super friendly, informative and welcoming!

Fabia · 17 October 2025 · Thomas Morris Huntingdon

Agent replied · 17 May 2026

Thank you very much for taking the time to share this glowing feedback, Fabia. We're so pleased that you found our team's manner to be informative & welcoming. Our team strive to deliver the highest levels of customer service, so it's … More

5/5

Google

Really positive early experiences of engagement with Lenne. Communication quick and efficient throughout, and she was both personable and professional during a property viewing. She also provided a clear and honest valuation of our own house, which we really appreciated.

George · 17 October 2025 · Thomas Morris Huntingdon

Agent replied · 17 May 2026

Thanks so much for sharing this fabulous feedback, George. We're thrilled that you have positive experiences to report of our team and found us to be efficient & personable. This feedback is very much appreciated and we're glad that we were able to help. Best wishes,

5/5

Google

The team at Thomas Morris all played a vital role in helping us to sell our house and buy our new home. Throughout the whole process they were open and transparent. If we had any questions, they got back to us the same day with the answers! The whole process of selling and buying took the total of 3 months, start to finish. They managed to sell our beautiful home within 11 days of it going on the market....wow! We can't thank them all enough. We had a positive experience all round, which helped keep our stress levels low and helped the move go smoothly. Thanks again to the whole team at Thomas Morris !

Gemma · 15 October 2025 · Thomas Morris Royston

Agent replied · 20 March 2026

We are delighted to hear the service delivery met with your expectations, thank you for entrusting us with the sale of your home.

5/5

Google

We recently sold a property and the Thomas Morris team steered us through this in a very professional, efficient and supportive manner - thank you! For some of us, it was a new process, and the team were able to answer our questions (no matter how small or big) and always made us feel we were in safe hands. Multiple times, they also went the extra mile to check in on the property for us and follow up on information we needed during the sale. Thank you for all your help, we truly appreciate it and would recommend working with the team!

Ben · 15 October 2025 · Thomas Morris Royston

Agent replied · 20 March 2026

Thank you for your review and recommendation Ben, best wishes

5/5

Google

My wife and I are very happy with the Thomas Morris Estate Agent team. From the moment we put an offer in to the offer being accepted and also completion they were all at hand keeping us update and were very informative when we needed any info. I would 100 per cent recommend them. Very professional people.

Mark · 15 October 2025 · Thomas Morris Royston

Agent replied · 20 March 2026

Great to hear that the team at Royston delivered for you Mark. Thank you for your kind recommendation

5/5

Google

Such a bespoke & unique experience dealing with Adam, from the initial contact he made us feel important. He has helped us with our search for our new home. He is very knowledgeable of the locations and houses in his portfolio. We would recommend Adam to anyone that is looking for a the VIP stress free experience 😊 …

Tracy · 15 October 2025 · Thomas Morris Huntingdon

Agent replied · 15 May 2026

Dear Tracy, Thank you so much for your kind review. It was an absolute pleasure assisting you and your family with your new home. I wish you all every happiness for the future. Very best wishes, Adam

5/5

Google

I have worked with Adam on a number of projects at three separate agencies over the past 10 years. Adam is kind, thoughtful and above all an exceptional agent. He puts the customer first and seeks to ensure the best outcome for everyone he comes into contact with. Highly recommended!

CHRIS · 15 October 2025 · Thomas Morris Huntingdon

Agent replied · 15 May 2026

Dear Chris, Thank you so much for your kind words and review. It is always an absolute pleasure working alongside you and PVS Media. Very best wishes, Adam

5/5

Google

⭐⭐⭐⭐⭐ We have just purchased our new home through Thomas Morris, and want to share our experience! Right from the start, the team was supportive and our purchase was agreed upon quickly. Whilst there were a few hurdles along the way, Alison from the sales progression team was incredible. She was always on top of things and provided the necessary updates and support, which made a big difference… Not to dismiss the lads - Alex, Barney, Lewis and Dan were all so personable, never once making us feel like a nuisance, even when we had questions (& we had lots)! Sue was a real hidden gem, being there for us at the drop of a hat to show us round again as the sale progressed so we could start to measure up and get sorted! We truly appreciate all the help!

Sacha · 14 October 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Thank you so much for taking the time to share your kind words and thoughtful review! We’re absolutely delighted to hear that your experience with Thomas Morris was a positive one. It’s fantastic to know that Alison was able to provide the support and updates you needed throughout the process, she truly is a star when it comes to keeping things on track. Also we’ll be sure to pass on your lovely comments to Alex, Barney, Lewis, Dan, and of course, Sue, it means a lot to the team to know their efforts made a real difference. Buying a home can be a stressful journey, so it’s wonderful to hear that everyone helped make it that bit easier and more personal for you. Thank you once again for choosing Thomas Morris!

5/5

Google

Thomas Morris have been amazing throughout the process of finding my first property. I’ve viewed a lot and found the one in the end but everyone at Thomas Morris has been very supportive, patient and friendly along the way. Massive thanks to Barney who has been fanastic throughout, especially in helping me find this property and guiding me through the offer and acceptance process.

Luke · 14 October 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

We are really pleased that you have had a 5 star experience with Thomas Morris. I will certainly pass on your thanks to Barney for helping you secure a property.

5/5

Google

We viewed several properties with Sue last weekend and the experience was excellent. Sue was incredibly helpful, providing lots of information, ideas for how the space could look and had a pleasant and outgoing demeanour. Whilst we didn’t proceed with the properties we viewed, we would highly recommend Thomas Morris and Sue in particular for your house search.

Ellie · 14 October 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Thank you for your 5 star review and kind recommendation. Sue is a credit to our business

4/5

Google

They were proactive and supportive but the solicitors attached to them gave a really poor service.

Matthew · 13 October 2025 · Thomas Morris St Ives

Agent replied · 13 April 2026

Matthew, thank you for your comments. Can we wish you all the best in your new home. Would be very keen to hear more about your experience with our legal partners, so please do feel free to call Paul Saunders on 07734 423289 or email at paul.saunders@thomasmorris.co.uk

5/5

Google

dealing with the lettings team at thomas morris has been an absolute delight. They are super helpful, very professional. They’ve all been awesome. I’d recommend them to anyone.

Adam · 13 October 2025 · Thomas Morris St Ives

Agent replied · 13 April 2026

Many thanks Adam. The Lettings team take huge pride in delivering a great customer experience. Appreciate you taking the time to recognise that

5/5

Google

Barney was really knowledgeable and a big help in getting this process starter. The Team in St Ives is top notch!

C · 13 October 2025 · Thomas Morris St Ives

Agent replied · 13 April 2026

Thank your for your kind comments and 5 star review. Very much appreciated

5/5

Google

Mark Saville has singlehandedly restored my faith in estate agents. We had a truly terrible experience with another agency before we listed with Fine and Country, and so we were very sceptical but Mark has gone above and beyond in every situation and has really been a credit to the firm. I wouldn't hesitate to recommend him! Thank you F&C for selling our home in what is a very tricky market right now.

Ashleigh · 13 October 2025 · Thomas Morris Royston

5/5

Google

From the start the ladies I have dealt with have been brilliant, I have registered with quite a few agents but India and Jen have by far been the best. India took our details and made it a nice and easy experience without any pressure which I had from others and it felt like I knew her. Then on Saturday we viewed the property with Jen, her knowledge of the area and property really showed. Even though we haven’t brought a property through them I hope we do as I know we would be in safe hands.

Andrew · 12 October 2025 · Thomas Morris Biggleswade

Agent replied · 20 March 2026

The team in Biggleswade is very experienced and do take great pride in delivering a first class service to buyers and sellers, so it's great that you have benefitted from this Andrew. Thank you for taking the time to write such a positive review. We also hope that we can find you a suitable property and continue our relationship with you.

5/5

Google

Expertise in droves. Samuel and Ryan were on top of it every step of the way. Some tricky and sensitive circumstances meant treading softly and encouraging patience in the chain. Both were conducted excellently. Definitely went the extra mile. The experience they posses was essential in getting us over the line. Highly recommended

Phil · 12 October 2025 · Thomas Morris Royston

5/5

Google

Couldn’t be happier with my experience with Sam and Ryan. From the first viewing to the purchase of the property, I was looked after impeccably and communication was excellent. Admittedly, wrapping my head around the process of buying a property for the first time had proved a little tricky at times, but they displayed patience and were always communicative and helpful, and for that I am so grateful. I honestly couldn’t recommend Sam and Ryan more. So excited for this new chapter, all thanks to them!

Simran · 12 October 2025 · Thomas Morris Royston

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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