Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

★★★★★ 5/5

Google

Me and my partner recently visited a Thomas Morris home and was very satisfied with the service. We met Emma Warren who showed us around the property. Emma was very knowledgeable, friendly and honest which was very refreshing for us having now visited a few homes with other estate agents. Emma is very quick to action and was able to send us a complete breakdown of potential fees and next steps immediately after the visit.

Robert · 19 October 2025 · Thomas Morris St Neots

★★★★★ 1/5

Google

Disappointing experience selling with Thomas Morris. The listing was left incomplete on Rightmove for weeks, which likely affected buyer interest. This was only discovered after I was advised to reduce the asking price, interest that may well have been suppressed by the listing’s initally poor presentation. For an estate agent, this is a fundamental oversight. Separate from the marketing process, Jenny was helpful and responsive during sales progression. However, based on the overall experience, I wouldn’t use them again.

David · 19 October 2025 · Thomas Morris St Neots

★★★★★ 1/5

Google

I’m afraid we didn’t have a very good experience with Thomas Morris. We had Dominic visit our house to discuss marketing strategies which included a “soft launch” where hot applicants would be invited to see the house before it went live on the property portals. Dominic was very pleasant and I explained our situation and how we weren’t interested in setting a record price for the house as we were keen to move on as we felt like we were rattling around in a large property better suited to a family. We were told to market at £595,000 which was £125k more than we paid 7 and a half years earlier. We were doing some work on the house to ensure it was in as good a condition as it could be and we were chased regularly by the branch manager Andrea which tied in with Dominic’s comments about having plenty of people ready to see the house. Photos were taken on a Thursday morning and once approved, the house went live immediately, no mention of the soft launch/open house, it just went live with zero fan fare. On the Saturday we had 1 viewing and another on the Monday. We had 2 further viewings the week after. The feedback was all very positive apart from the fact none of the people were in a position to buy as they were either about to put their own homes on the market or were just on the market with no offers. After 2 weeks of marketing we were asked to reduce the price by £35k but to market at “offers over” because this would generate more interest and houses were generally selling for £30k over the asking price. When we discussed the market, we were assured houses were selling and they had plenty of people looking in our price range. Strangely they couldn’t explain why they weren’t booking these people in to see the house. Disappointingly, we also got the impression the applicants weren’t being qualified. We were told the stairs might be an issue for one mature couple who were coming out of a bungalow. Viewing feedback from two others were they wanted new builds. It’s begs the question, why were they being shown our house. I passed a mother and son just after I left them to see the house and on my way back I heard them discussing which one might be able to buy the house. The son explained that he and his girlfriend wouldn’t get a mortgage and he suggested the mother might be able if she sells her house and applies for a mortgage. When we discussed the idea of bringing in another agent at the end of the fixed term, the idea wasn’t well received. We also discussed terminating the agreement and going with another agent to which we feel were then punished as we never had any further viewings after that conversation. We were left with the impression that our house was a convenient marketing location for a sales board. We feel Thomas Morris over promised and under delivered hugely when they took on our house. It was a beautiful home in a part of St Neots that was close to all amenities, albeit on the back of an area that some were a bit judgy about, however we never had any issues in the time we lived there. We feel the agents lacked experience. For the viewer who was concerned about the stairs, I asked if the agent mentioned the stairlift that could be fitted. Another where they wanted a shed, I explained how one side of the house had plenty of space for a shed. I was told this was useful to know and would go back to the viewers. This was something that should’ve been discussed at the viewing. To go back to someone and try to get them to visualise something after seeing many other houses was a big ask. Sadly, when we discussed our experience with friends, we were told of similar experiences by their family. Finally, to give you an example of a much better experience, we marketed with Peter Lane and Partners, had 5 viewings in 3 days, an offer in the first week and sold when our buyer had their buyers funds confirmed all within 2 weeks. My recommendation is to avoid Thomas Morris and choose Peter Lane and Partners.

JASON · 19 October 2025 · Thomas Morris St Neots

★★★★★ 5/5

Google

We recently viewed a rental property which we'd found online. Chloe met us at the house and showed us around, answered all of our questions and was very knowledgeable. What we really liked, besides how friendly and cheerful she was, she was very honest and not at all pushy. We didn't feel rushed which we really appreciated. Our application was then forwarded to Issy who has equally been very helpful and ensured a smooth process with great communication. Our family are looking forward to our move this month and continued support from a professional team

Carla · 19 October 2025 · Thomas Morris St Neots

★★★★★ 1/5

Google

Took down an honest review just so you can protect these companies

Alesha · 19 October 2025 · Thomas Morris Royston

★★★★★ 1/5

Google

I submitted an entirely fair, honest and truthful review detailing my negative experience with a car dealer. After a lengthy engagement with Feefo, my review has seemingly been blocked from being published for reasons that don't make sense to me.

Oly · 19 October 2025 · Thomas Morris Royston

★★★★★ 1/5

Google

Was asked by Feefo to provide feedback from recent Bristol airport parking experience. Had my review rejected by moderators. I was respectfully honest about price hike (over 100% on less than a year) and water leaking all over my car. Do not trust their reviews for biased filtering in favour of the provider not the consumer.

Gurphylock · 19 October 2025 · Thomas Morris Royston

★★★★★ 1/5

Google

No longer trustworthy, will rather go with Trustpilot. Have just discovered that Feefo allow companies to manipulate their reviews! So much for 'unlocking' the value hidden in the voice of your customer. Feefo Case number: 31584981888

Nigel · 19 October 2025 · Thomas Morris Royston

★★★★★ 5/5

Google

Just had a one to one training session with James regarding all aspects of Block Management. Absolutely great session and has really helped me grasp the nuances of the system. Worth every penny!

Louise · 19 October 2025 · Thomas Morris Huntingdon

★★★★★ 5/5

Google

We have been using Focus since April 2019 and find the system so easy to use its the best thing we've bought for our business. There is so much you can do with the system, there is on hand training offered throughout the year to make the …

Anna · 19 October 2025 · Thomas Morris Huntingdon

★★★★★ 5/5

Google

Julia Michel Julia was very professional, knowledgeable, personable and understanding when it came to her selling our house. Selling and moving is one of the most stressful things to do but Julia helped the process massively and made it easier., She sold our house within a few weeks and did the viewings. When the sale was going through she liaised with our buyer and ourselves and we were all kept up today with the process. Would recommend Ewe move and especially Julia.

Louisa · 19 October 2025 · Thomas Morris Royston

★★★★★ 5/5

Google

Julia has been amazing all the way through, kept regular contact throughout with updates etc! Made it a nice easy process. Would highly reccomend her. Thank you for all your help

Tom · 19 October 2025 · Thomas Morris Royston

★★★★★ 5/5

Google

From initial conversation, Julia has been amazing. She has kept me informed on status and the process making it as stress free as possible. She has been the contact point for queries between me and my buyer. Highly recommend her. Thanks Julia.

Tracy · 19 October 2025 · Thomas Morris Royston

★★★★★ 5/5

Google

I can't recommend Thomas Morris Ramsey highly enough, especially the help and exceptional level of service from Julie!

James · 18 October 2025 · Thomas Morris Ramsey

★★★★★ 5/5

Google

I phoned Julie outlining that I was thinking of moving home but I needed advice with mortgage and additional payments etc before I started the ball rolling. Julie suggested that I had a chat with Sarah the mortgage advisor as she would be able to look into all the mortgage products and other costs. Thanks to both of them answering all my queries.

Jacob · 18 October 2025 · Thomas Morris Ramsey

★★★★★ 5/5

Google

Danielle from Thomas Morris Sales & Lettings conducted a professional, well prepared and detailed viewing of a property for our family. Very friendly and engaging from opening the front door, Danielle guided us through the property demonstrating a thorough knowledge of the building and local area. The overall experience was excellent, thank you.

Tim · 18 October 2025 · Thomas Morris Biggleswade

★★★★★ 5/5

Google

We had the pleasure of working with Chloe for our property viewing, and we couldn’t be more impressed! She was incredibly knowledgeable and provided detailed insights about each property, making the process smooth and stress-free. Both Chloe's and Toni's professionalism, patience, and attention to detail truly set them apart. They went above and beyond to ensure we had all the information we needed to make an informed decision. If you're looking for someone who is dedicated and highly informed, we highly recommend Chloe and Toni. Thank you for your outstanding service!

Ann · 18 October 2025 · Thomas Morris Huntingdon

★★★★★ 5/5

Google

We have just exchanged on a house purchase which was marketed by Thomas Morris, it’s been a long road but I have to say Robert Arnold was the most active estate agent in the chain making sure things moved along, rightfully and robustly challenging the agents further up the chain when things were not moving at all. We were known to Thomas Morris, having viewed another property with them so they were able to bring this house to our attention proactively and the proactive approach continued throughout the deal to exchange today. TM should do what they can to keep hold of Robert, he’s a real asset to the business and really put the work in to earn his fee on this transaction. Thanks for the help.

Dan · 18 October 2025 · Thomas Morris Huntingdon

★★★★★ 5/5

Google

AMAZING! Our mortgage advisor was James Hindley. So we are were first time buyers and we pretty much had no idea what we needed to do or when/ where to start. One of my close friends had used Embrace Financial Services to help with going through with their mortgage. They were given a colleague called James Hindley. My friend raved about how amazing, supportive and attentive he was with helping her and her partner complete their first mortgage, and owning their own property. Me and my partner had to get the person they had help and guidance from. This was James Hindley. On first arrival we were very concerned, unprepared and clueless as to what we needed to do and how we go about the processes and terminology. James immediately put our worries to rest. He was great with answering all of our questions no matter how silly we thought them to be. He was polite, attentive and a very calming presence to work with. Always keeping us informed through both emails and calls and ensuring we were comfortable and never felt like we were missing anything. He was extremely flexible with our busy work schedules and seemed to go above and beyond to make us both included. Especially when me and my partner's work schedules didn't always match up We highly recommend any first time or even previous buyers to work with James Hindley. He is an incredible, hard working and very organised and professional mortgage advisor. We are so happy with now finally having our first home and we will be in James' debt for all that he has done for us. We hope to work with him again in future. With any new properties we like or even remortgage our current dream come true house.

Cameron_ · 18 October 2025 · Thomas Morris Huntingdon

★★★★★ 5/5

Google

We had a fantastic experience working with Jessica as our estate agent. From start to finish, she was incredibly hands-on, making sure every detail was taken care of with precision. Her efficiency stood out - whether it was scheduling viewings, or coordinating with solicitors, Jessica was always one step ahead. Nothing felt like it was dragging or left unresolved. What really impressed me was her communication. She was consistently thorough and prompt, whether via email or over the phone. We never felt out of the loop, and any questions we had were answered quickly and clearly. Jessica’s professionalism, attention to detail, and proactive approach truly made all the difference. If you're looking for someone who genuinely takes the stress out of the process, Jessica is the one to go with. We highly recommend her to anyone looking for a seamless property experience.

Nicole · 18 October 2025 · Thomas Morris Huntingdon

★★★★★ 5/5

Google

During my interactions with Thomas Morris, I've had the pleasure of being assisted by Ms. Wigley. She's always displayed how she has a full understanding of her job and the properties I inquired on. I never felt that I had to worry at times where I had to depend on her to submit documents to referencing or correspondence to landlords. She displays what I believe to be what Thomas Morris strives for with its talent and hope to work with her again in the future.

Wendell · 18 October 2025 · Thomas Morris Huntingdon

★★★★★ 5/5

Google

I couldn't speak more highly of Robert and his team. The sales process was well managed throughout, they kept us informed regularly and were very accessible and responsive. The brochure produced was very professional and showed the property at its best, a couple of photos were reshot without any quibble. The price achieved was what we had hoped for and was obtained with a small number of viewings and in a short period of time.

Richard · 18 October 2025 · Thomas Morris Huntingdon

★★★★★ 4/5

Google

We've recently had a very challenging six months, as we were unexpectedly informed that our landlord intended to sell the property at the end of our tenancy. Understandably, this was a huge shock and led to some stressful and, at times, heated email exchanges and conversations. Throughout it all, Sheetal has been a calm and reassuring presence. Her responses have always been clear, calm, and timely, and she made a real effort to put me at ease whenever I called or emailed. She handled every interaction with professionalism and empathy, which made a difficult situation much more manageable. We're incredibly grateful for her support. That said, I do think Thomas Morris could improve their internal communication across departments. There were several instances where I felt I had to chase things up repeatedly and include multiple people in email threads, only to be told certain queries weren't within someone’s remit. This fragmented approach added unnecessary stress to an already difficult time. Another positive aspect was having the estate agent serve as a buffer between us and the landlord, who unfortunately has not been the most helpful or sympathetic. While I understand their financial reasons for selling, as tenants who’ve looked after the property and considered it home, a bit of compassion would have gone a long way. Thank you again, Sheetal, for your patience and professionalism during such a tough time. Your support really made all the difference.

Bethany · 18 October 2025 · Thomas Morris Huntingdon

★★★★★ 5/5

Google

Excellent Service! We had several viewings with Patricia, and she was incredibly helpful throughout the process. She provided valuable information about each area, including EPC ratings and other key details. For every property, we received a printed summary with all the essential information, which was very convenient. Patricia also went out of her way to accommodate a last-minute viewing for us. Highly recommended!

Žanna · 18 October 2025 · Thomas Morris Huntingdon