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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,932 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,806

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

I have been letting through Thomas Morris for a couple of decades now. Their business model has recently changed and although it has been difficult for me to understand who deals with what these days as tasks have become more specialised and I don't have an individual I can approach about each of my properties, this approach has been very useful at the end of tenancy of one of my properties where Sheetal has been dealing with the deposit return and has done a good job, despite being remote from the property.

April · 4 November 2025 · Thomas Morris Huntingdon

Agent replied · 16 January 2026

We have changed our structure recently to improve service levels to Landlords and customers so it is good tp hear that Sheetal has done a good job. If it helps, the main contact for you in your area should you wish to discuss your properties is Holly.

5/5

Google

Charlotte was so helpful during our visit to a gorgeous property. Even though the property wasn’t quite right for us, we both felt that Charlotte Plumb was one of the best estate agents we had met. She was fantastic at showing the property and selling all of its unique charms. If I was selling a house I’d feel very confident with Charlotte as my agent.

Fern · 3 November 2025 · Thomas Morris Royston

Agent replied · 20 March 2026

Thank you Fern, delighted that the service you received was so impressive. Thank you for taking the time to post this review

1/5

Google

Appalling service trying to rent a flat with this lot in the Franklin. Poor communication, not what you need when trying to rent

Gabriel · 2 November 2025 · Thomas Morris Royston

Agent replied · 2 July 2026

We’re sorry to hear about your experience and apologise for the frustration caused. We understand how important clear and timely communication is when renting a property, and it’s disappointing to hear that we fell short on this occasion. Your feedback has been noted and will be reviewed internally so we can improve our service going forward. If you’d be willing to discuss this further, please contact us directly so we can try to address your concerns.

5/5

Google

Excellent experience letting with In House. We were dealt with by Isabel who was wonderful start to finish and couldn't do enough for us. We would not hesitate to use them again.

Mollie · 1 November 2025 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience letting with us, and we’ll be sure to pass your kind words on to Isabel. We really appreciate you taking the time to share your experience and look forward to working with you again in the future.

5/5

Google

Jenna was professional, personable and always answered our questions promptly. Excellent service and good price, very glad we picked Thomas Morris to sell our property.

Mitchell · 30 October 2025 · Thomas Morris St Neots

Agent replied · 28 January 2026

Appreciate the comments and 5 star review Mitchell, happy that we were able to meet your service expectations. Thank you for your business, best wishes

5/5

Google

The lovely Charlotte and Chloe were great when my partner & I requested to view a property. They were super responsive, got all our questions answered promptly and were really supportive during the whole process as we were first time buyers. I had full trust in them which was wonderful as I've had a number of not-great Estate Agent experiences!

Isabella · 30 October 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

We are so pleased to have been able to assist you in your property search, and it was a pleasure to work with both Charlotte and Chloe to ensure all your questions were taken care of promptly and with support throughout your journey as first-time buyers. It means a lot to us that you felt comfortable and trusting in our services after previous experiences.

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Had the greatest experience with the lovely Charlotte Oxley-Partington. She was incredibly knowledgeable, kind, and supportive throughout, giving me and my partner all the information and guidance we needed. We felt completely reassured and well cared for, couldn’t recommend her highly enough!

Emily · 30 October 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

It's wonderful to hear that you had such a positive experience with Charlotte Oxley-Partington! We're thrilled to hear that she was able to provide you and your partner with the support and guidance you needed. Thank you so much for sharing your feedback, and we appreciate your recommendation!

1/5

Google

Me and my wife arranged a viewing on a flat with this company. They then cancelled 20 mins before the viewing by which time we had arrived at the property. Very unprofessional. The secretary we spoke to was also disrespectful and couldn't care less.

Steven · 27 October 2025 · Thomas Morris St Ives

Agent replied · 27 May 2026

HI Steven, I am really sorry we had to cancel, but we had a successful application and the … More

5/5

Google

The team at Glow make the whole process of selling your house so simple and easy. House sold within a matter of days. Robyn and Mel were excellent and so knowledgeable, kept me up to date throughout the process! Thank you xx

Carol · 27 October 2025 · Thomas Morris Huntingdon

Agent replied · 27 May 2026

Thank you soo much for your kind review Carol, you have been a pleasure to deal with and thanks again for allowing us to sell your beautiful home 🏡 …

5/5

Google

Sarah was extremely informative, explained everything and a very pleasant lady.

Julie · 27 October 2025 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

4/5

Google

I really seamless experience with M&M. No sales process can always be straightforward, but despite this, the team continued to keep us up-to-date with any news. I would recommend selling your house through M&M!

Kellie · 26 October 2025 · Thomas Morris Royston

Agent replied · 26 May 2026

Hello Kellie, thank you for your review, we really appreciate your feedback! M&M LB.

5/5

Google

I’m very happy with the service Tom has offered so far. He’s very thorough on explaining all the steps for my move to my new home and has provided answers on all my questions promptly. Vincent on the other hand shockingly didn’t know anything about the properties he was showing me and wasn’t prepared at all. I am giving 5 stars to the office for the great service and support from Tom. I hope that my move will be also smooth without any surprises. In any case, I will edit my review to update all future customers of this agency. Well done Tom for the professionalism that you have shown so far.

Irine · 26 October 2025 · Thomas Morris Royston

Agent replied · 26 May 2026

Hello Irine, thank you very much for your 5 star review, we really appreciate your feedback! M&M LB.

5/5

Google

I was looking for a 1-bed around this area. Chanced a very promising place and gotten in touch with Vincent. They showed me the place and took my application to the landlord. I didn't get the place because the Landlord doesn't like my application for some reasons. But Vincent did call back and with a very sincere attitude to deliver the bad news. After a lot of bad experience with shady practice from the chained estate agency I would highly recommend this agency and Vincent to anyone who are looking for anything in this area.

Tsemay · 26 October 2025 · Thomas Morris Royston

Agent replied · 26 May 2026

Hello Tsemay, thank you very much for your 5 star review, we really appreciate your feedback! M&M LB.

5/5

Google

I cannot fault Claire and I wanted to ensure I left her a review after using her time on many occassions to show me a home I was interested in. I did not buy the house, but Claire was so professional, patience, and gave me many great ideas too. Thanks again Claire and hopefully I can meet you again one day when I buy my next home :)

Leanne · 26 October 2025 · Thomas Morris Royston

5/5

Google

Donna and the team have been very supportive all the way through a very challenging house sale, thanks for all your help.

Michelle · 25 October 2025 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

You are very welcome Michelle, thank you for your review. Donna is delighted with your comments Sarah Mains

5/5

Google

Jess has been super helpful from the start. Everyone I have dealt with at any branch of Thomas Morris have been professional, helpful and friendly. Definitely recommend them.

Olivia · 24 October 2025 · Thomas Morris Huntingdon

Agent replied · 24 March 2026

Olivia, we really appreciate you taking the time to leave us a 5 star review and are very grateful for your kind recommendation. Thank you

5/5

Google

I have nothing but amazing service with the estate agent Thomas Morris especially anna who was amazing and was always ready to help me if you want 5star estate agent these are the ones

Tricia · 24 October 2025 · Thomas Morris Huntingdon

Agent replied · 24 March 2026

Thank you Tricia, can we wish you every happiness in your new home

5/5

Google

Made me feel confident as a first time buyer. Very knowledgeable, professional and approachable

Regan · 23 October 2025 · Thomas Morris Ramsey

Agent replied · 24 March 2026

We're glad your experience was such a positive one Regan. Thank you for taking the time to leave us a review

5/5

Google

We’ve had a brilliant experience so far with the sale of our home. The team have been very responsive, great at keeping us in the loop, easy to talk to. Would happily recommend.

Tamzin · 23 October 2025 · Thomas Morris Ramsey

Agent replied · 24 March 2026

Thank you Tamzin for the 5 star review and recommendation. We're pleased that your experience with the team at Ramsey has been a positive one

5/5

Google

Huge praise to Jurga who instigated our entire sale just by going above and beyond and thinking outside of the box. Julie valued our house and gave honest and helpful advice to get it market ready and another thanks to Rob who was at the end of almost every phone call I made! Look forward to any future dealings with the Ramsey team.

Demi · 23 October 2025 · Thomas Morris Ramsey

Agent replied · 24 March 2026

Really appreciate your kind comments and 5 star review Demi. We also very much look forward to being of service to you in the future

5/5

Google

This is our third time selling and buying through Thomas Morris and I cannot fault them. Great communication, realistic pricing, great marketing (esp photos). We also used their conveyancing services and Simon the mortgage advisor. I would highly recommend the entire team.

Sarah · 23 October 2025 · Thomas Morris St Neots

Agent replied · 24 March 2026

Thank you Sarah, we are very proud of our mortgage and legal partners. We're delighted that the service delivered met with your expectations. Best wishes to you in your new home.

5/5

Google

We looked round a property with Thomas Morris and then, later, had a valuation with them. We felt that the agent who showed us around the property was knowledgeable and friendly. She didn't rush us and we left feeling positive. …

Iain · 22 October 2025 · Thomas Morris Biggleswade

Agent replied · 22 April 2026

Thank you so much for taking the time to leave such a thoughtful and detailed review. We're delighted to hear that your experience with Thomas Morris, from viewing a property to having your own home valued, was such a positive one. … More

5/5

Google

I phoned Julie outlining that I was thinking of moving home but I needed advice with mortgage and additional payments etc before I started the ball rolling. Julie suggested that I had a chat with Sarah the mortgage advisor as she would be …

Freks · 22 October 2025 · Thomas Morris Ramsey

Agent replied · 22 April 2026

Thank you leaving such a detailed review of your positive experience with our Ramsey team. We look forward to being of further service with your home move Jacob

5/5

Google

Excellent and knowledgeable agents especially Chris and John. I would highly recommend!

Peter · 22 October 2025 · Thomas Morris Huntingdon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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