Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,949 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,949 reviews on five platforms, rated 4.7 out of 5 overall.
3,804
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
12
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI would highly recommend the Ramsey branch, Rob, Julie and Jurga are so professional, helpful and very approachable, I always felt comfortable with any questions I needed to ask, was never judged or dismissed, they went above and beyond. Thank you
Thank you for your recommendation and 5 star review Emma, the team at Ramsey always try to go the extra mile for their clients and will be delighted that you recognise their efforts
1/5
GoogleTerrible rental company, awful service and bad communication.
So sorry that you've experienced some service issues Andrew. We strive for excellence in all that we do, so it is disappointing that we have failed to deliver this for you. We understand the Property Management team are currently looking into your concerns, please do contact us at paul.saunders@thomasmorris.co.uk if the situation is not resolved to your satisfaction
5/5
GoogleVery friendly team, gave me some good advice. Would definitely go back when I decide to sell.
Thank you for your lovely review! We’re so pleased to hear that you found our team friendly and that the advice we provided was helpful. Supporting our clients with clear, honest guidance is something we pride ourselves on. Whenever you’re ready to sell, we’d be delighted to help you every step of the way. The Bacon Team
5/5
GoogleFriendly and professional service with clients best interests at heart.
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. The Bacon Team
5/5
GoogleAnna and her team are absolutely outstanding. Anna has successfully help managed the sale of my property, and also explained in detail the benefits of potentially letting the property out. Her professional outlook is admirable. Would recommend to anybody to use.
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Anna and the team were able to support you and provide clear guidance on your options. The Bacon & Company Team
5/5
GoogleProfessional and friendly local business, my dealings with both Anna and Lily have been super smooth and communicative, highly recommend Bacon !
Thanks Josh, really pleased to hear you have had a positive experience with Anna and Lily!
5/5
GoogleI recently rented a property through Thomas Morris and the process was very smooth and fast. Especially with the help from Billie who was very informative and quick in response to any queries I may have had. Great service
Thank you for recognising Billie's hard work Rhys, really appreciate the 5 star review
5/5
GoogleQuick sale with great communication. Felt they were definitely working for us unlike my previous agent.
That's great feedback Helen, thank you
5/5
GoogleI had a fantastic experience with Unique Estates from start to finish. The whole process was smooth, professional, and completely stress-free. Chris and Jarrod were especially helpful, always responsive, friendly, and genuinely committed to making sure everything went perfectly. They went above and beyond to answer questions, keep me informed, and make the experience easy and comfortable.
1/5
GoogleWorst experience of my life. Clayton van wyk speaks to you if he knows you and cannot provide even a credit report when he declines your loan. Even when they claim they can help you improve your credit rating. Almost a month after he declines me, the dashboard still show my application is being reviewed. This is a scam.
5/5
GoogleWe have recently joined GNB and so far so good! Prasanth has been incredibly patient over the last couple of weeks and we are eternally thankful to him and his team.
5/5
GoogleWe have recently decided to change CRM. Its a major change. After a lot of research we narrowed it down to 2 companies and had 2-3 interviews with them. After much thought and comparison we chose GNB and have started the process of moving …
5/5
GoogleHave have been using GNB for 6 Months now and Edward has been an absolute star his dedication and support have been amazing, always there to help me with the translon and certainly gives the best customer service. It a very good piece software and I would certainly recommend GNB I am very happy that I have moved over to GNB
5/5
GoogleOutstanding in efficiency and service
Dear Carl, Thank you for your kind words and for taking the time to share your experience/ We’re thrilled to hear that you found our service with Robyn efficient and outstanding. Wishing you all the best, from all at Bentons.
5/5
GoogleRating only, no written review.
Many thanks for your 5* review, we so pleased you were happy with your experience with us. All the best from all at Bentons
5/5
GoogleVery polite, helpful,extremely profesional.
Thank you for your wonderful review! We truly appreciate your kind words about our team's politeness, helpfulness, and professionalism. Wishing you all the best.
5/5
GoogleMy experience with bentons has been wonderful. Sharon is just lovely and helpful. Thankyou for everything you have done.
Dear Ruxanna, thank you for taking the time to leave us a review. We are so pleased you were happy with our service. Wishing you all the best from all at Bentons.
5/5
GoogleRating only, no written review.
We are so pleased to see you had a positive experience with us, wish you all the best for the future.
1/5
GoogleCompletely dishonest! Don't trust them with a butter knife!!
Hi there, Thank you for taking the time to share your feedback. We sincerely apologise … More
1/5
GoogleJust adding my name to the seemingly endless list of people who have had negative but honest reviews rejected.
Hello, Thank you for bringing this to our attention. We understand your frustration and want to clarify our process. We never reject reviews simply because they are negative. In fact, we value and publish honest feedback, in 2024, 5% of all reviews posted on Feefo were 1-star ratings. Reviews are only moderated if they breach our moderation guidelines, such as sharing a service/delivery experience in a product-specific review area. Our goal is to ensure feedback is helpful and compliant. If you'd like to know more about our moderation guidelines and how it works, please click here : https://business.feefo.com/resources/how-we-keep-our-reviews-honest To help get your voice heard, please check your inbox for an email from our moderation team explaining any necessary adjustments. If you believe there has been an error with your review, please contact us at support@feefo.com so we can investigate and resolve this for you immediately. We are committed to fairness and transparency. Best, The Feefo Team
1/5
GoogleSame as trust pilot they hook bad reviews for premium paying clients , they are the antithesis of why they claim to be and this should be illegal
Hi Landon, Thank you for sharing your feedback. At Feefo, we pride ourselves on being an 'Invite-Only' platform. This means we only collect reviews from verified purchasers, which is why our ratings can differ from open platforms where anyone can comment. In fact, in 2024, 5% of all reviews posted on Feefo were 1-star ratings, demonstrating that we value and publish honest feedback, regardless of the score. I'll provide a link to our Blog to learn more about our moderation guidelines and how our process works below: https://business.feefo.com/resources/how-we-keep-our-reviews-honest We take the integrity of our data very seriously and would be happy to discuss any specific concerns you have regarding a merchant's profile. Best, The Feefo Team
1/5
GoogleThis vanity award company illegally sends spam emails to my personal email address in contravention of the Privacy and Electronic Communications Regulations. The awards they are offering are meaningless and you should avoid any company that tries to big up its reputation by claiming they have won one.
Hi Ivor, Thank you for reaching out regarding our data policies. We understand how important data privacy and security are to you. To help address your concerns, please review our comprehensive data protection information here: https://business.feefo.com/data-protection. This page outlines the strict standards we uphold as compliant Data Processors and Data Controllers. If you have any specific questions after reviewing the documentation, please get in touch with support@feefo.com and we'd be happy to answer them. Best, The Feefo Team
5/5
GoogleJust wanted to say a big thank you to James and Zac for delivering a very informative webinar this morning on Making Tax Digital for Income Tax Self Assessment. The session was clear, engaging, and extremely helpful. I really appreciated the time and effort that went into putting it together.
Hello Pauline Scott Property Management, Thank you so much for your kind words and for joining us at the webinar. We are delighted to hear that you found the session clear, engaging, and helpful. Making Tax Digital for Income Tax Self Assessment is an important transition for the industry, and it was our pleasure to support you in understanding what it means for your business. Your feedback means a great deal to both James and Zac, and to the wider team who work hard behind the scenes to deliver these sessions. We truly appreciate your continued support and look forward to helping you again in the future. Focus Micro Systems
5/5
GoogleBrilliant service and facility. James was just amazing at talking me through the service. It appears to be easy to use , and should make life a lot easier and efficient. My only regret is that I did not become a user earlier. Fantastic. Recently I have been speaking with Harry on the support team who has been absolutely super and a delight to work with.
Hello Debbie, Thank you very much for your wonderful feedback. It is wonderful to hear that you have had such a positive experience with both our service and our team. It is great to hear that James was able to guide you clearly through the system and show how it can make your day to day processes easier and more efficient. We are also pleased to hear your kind words about Harry, who always strives to provide helpful and friendly support. Your feedback means a great deal to us, and we are grateful to have you with us. We look forward to continuing to support you and your business. Focus Micro Systems
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
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