Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,947 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.
3,802
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
12
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleArden are a really excellent company to work with in all respects. First class communications, problem solving and fair, I can recommend their services in the property management sector unreservedly.
Thank you Dave, much appreciated
5/5
GoogleHad such a great experience with Ewe Move, the whole team were so helpful and did a great job at supporting us through those tricky parts of selling and could always be relied on to give advice. Than you Chloe, Alex and Darcie
Hi Dave, We really appreciate your five star review, thank you so much! Selling can certainly have its 'tricky' moments, so we're glad Chloe & Alex were there to provide the advice and support you needed. Wishing you all the best in your new home, the EweMove York team!
5/5
GoogleSarah visited our house to carry out an initial valuation. She was professional, friendly and approachable. Sarah could answer any questions that I had and was clear and transparent with the process.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleVery professional and a delightful set of people in the bury branch a big thank you
Hello, thank you for your review of our team. It is greatly appreciated!
1/5
Google"I had an incredibly disappointing experience here today. The staff member I dealt with was beyond unprofessional, their attitude and the way they spoke to me were completely unacceptable. It’s honestly some of the worst treatment I’ve ever received as a customer. Avoid if you expect basic respect."
5/5
GoogleFantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
5/5
GoogleWe work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Thank you for the excellent review. We value our business relationship with you.
5/5
GoogleVery professional & knowledgeable agents, who went out of their way to facilitate viewings and also engaged in endless communications to other agents and solicitors to move the matter forward. We can’t thank you enough for your hard work.
Thank you very much for your kind words. We’re so pleased you were happy with the service and support you received. It was a real pleasure working with you and we really appreciate you leaving a review. Sam and Claire
5/5
GoogleWe bought our house through fine and country with Claire , it was a very rocky road and nearly lost the house at the very end but Claire was so so good in all communications and getting us all over the line , if we ever had to sell or buy in the future we wouldn’t hesitate to use Claire.
Thank you so much for your lovely review. It certainly was a journey, and I know there were some challenging moments along the way. I’m so pleased we were able to navigate everything together and get you safely over the line. Buying a home can be an emotional process, and it was a privilege to support you through it. Wishing you many happy years in your new home, and please don’t hesitate to reach out if I can ever help in the future. Claire
5/5
GoogleVery professional helpful staff would highly recommend
5/5
GoogleGood at communication throughout the process. Friendly staff.
5/5
GoogleMade everything easy for us super helpful lovely service from start to finish. Totally recommend brilliant customer service skills
So glad to read your lovely review Chelsea, very many thanks. Sarah Mains
5/5
GoogleGreat estate agent, super helpful and knowledgeable. They all clearly care about their clients. Thanks to all of them.
5/5
GoogleExcellent service
5/5
GoogleAn extremely professional and friendly service, would recommend to anyone wanting to sell a house. Thank-you so much for all your help and support
5/5
GoogleThey done my documentation very quickly like with in 2 to 3 days and then i got the keys with in 4 days of the process started. Im really happy of their customer service and the commitment
5/5
GoogleConsistently excellent communication and guidance from every staff member I was in contact with with throughout the process. Prospective tenants were well vetted, and the property was let to suitable applicants very quickly.
5/5
GoogleOverall, it was a really positive experience from start to finish. Communication was smooth, the process was clear, and everything felt well organised. Any questions I had were answered quickly, and the service was consistently professional. I appreciated the attention to detail and would definitely recommend this to others.
5/5
GoogleRating only, no written review.
Many thanks for leaving a five star Google rating Maya. Sarah Mains
5/5
GoogleSheetal was absolutely brilliant supporting us during some stressful times with the property. Thanks to her, things moved forward and now we see the situation has progressed in a good way. Many thanks to you Sheetal, you are wonderful!
Many thanks for your rating Javier!
5/5
GoogleThe Thomas Morris (Ramsey Team) have been superb in helping us to buy our new house and sell the existing one. I cannot recommend their services highly enough. Very friendly, personable, helpful and professional people and a pleasure to know.
Dean, thank you so much for your 5 star review and recommendation of our team in Ramsey. They will all be delighted that you have recognised their hard work and support in helping you find your new home
5/5
GoogleI would highly recommend the Ramsey branch, Rob, Julie and Jurga are so professional, helpful and very approachable, I always felt comfortable with any questions I needed to ask, was never judged or dismissed, they went above and beyond. Thank you
Thank you for your recommendation and 5 star review Emma, the team at Ramsey always try to go the extra mile for their clients and will be delighted that you recognise their efforts
1/5
GoogleTerrible rental company, awful service and bad communication.
So sorry that you've experienced some service issues Andrew. We strive for excellence in all that we do, so it is disappointing that we have failed to deliver this for you. We understand the Property Management team are currently looking into your concerns, please do contact us at paul.saunders@thomasmorris.co.uk if the situation is not resolved to your satisfaction
5/5
GoogleVery friendly team, gave me some good advice. Would definitely go back when I decide to sell.
Thank you for your lovely review! We’re so pleased to hear that you found our team friendly and that the advice we provided was helpful. Supporting our clients with clear, honest guidance is something we pride ourselves on. Whenever you’re ready to sell, we’d be delighted to help you every step of the way. The Bacon Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
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