Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,947 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,802

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Great Service from Joshua Joshua was brilliant from start to finish. The property wasn’t the right one for us in the end, but his professionalism, knowledge, and genuine effort really stood out. A skilled agent who clearly cares about both Vendor and Buyer.

Exclusive · 11 March 2026 · Thomas Morris Royston

Agent replied · 12 May 2026

Thank you very much for your kind review Chris. Although the property was not quite the right fit, it was a pleasure assisting you and I truly appreciate your feedback. Providing honest advice and supporting both buyers and vendors throughout the process is always my priority. I am grateful for your recommendation and would be delighted to help you again when the right property comes along!

5/5

Google

Outstanding organisation with a purpose for good for community, land and seabed. A blueprint in ESG initiatives leadership and diversity. Walking the talk.

Bindy · 10 March 2026 · Thomas Morris Royston

5/5

Google

Andrea and team have been so helpful and friendly throughout the entire selling process. Jenny has been especially helpful in keeping on top of the conveyancing and progressing this to ensure a swift completion. Would highly recommend!

Kim · 9 March 2026 · Thomas Morris St Neots

Agent replied · 24 March 2026

Thank you for the 5 star review and kind recommendation Kim, all the best to you and Sam for the future

5/5

Google

Sheetal has been great to work with during our time with Thomas Morris. She has been extremely informative and helpful throughout all of our tenants' check outs, helping to advise on issues and communicating swiftly to rectify any issues. Would highly recommend.

Sally · 9 March 2026 · Thomas Morris Royston

Agent replied · 24 March 2024

Thank you Sally, Sheetal and the team will be delighted with the recognition.

5/5

Google

We've just exchanged on our property, and are very pleased it was managed so well by Thomas Morris. They've been extremely helpful and friendly throughout the process. They provided so much more information at the first viewing stage than any other estate agent. Their information pack meant we could immediately see whether the house would suit us, instead of having to dig around, or wait until survey for particular facts.

Helen · 7 March 2026 · Thomas Morris Royston

Agent replied · 20 March 2026

Thank you Helen, really appreciate the 5 star review. Best wishes for life in your new home

5/5

Google

The Chat4business team are a real pleasure to work with and I’d highly recommend for any organisation wanting to capture and convert more website visitors!

David · 7 March 2026 · Thomas Morris Royston

5/5

Google

Rating only, no written review.

Daniel · 6 March 2026 · Thomas Morris Biggleswade

Agent replied · 20 March 2026

Appreciate the 5 star review Daniel, thank you

5/5

Google

Would highly recommend, Sam Gough is lovely! Answered any questions I had and kept me updated throughout the whole process, within a week managed to get me in for an interview which resulted in receiving an offer for a new job.

Charl · 6 March 2026 · Thomas Morris Huntingdon

Agent replied · 6 June 2026

Thanks for the review Charlotte. Glad Sam was able to help. Good luck in the new role.

5/5

Google

I have been using Giraffe for a year now and really happy with their service - especially when i have a problem - they resolve it quickly and with a smile

Lorraine · 6 March 2026 · Thomas Morris Huntingdon

5/5

Google

Photography, floorplans and virtual tours are brilliantly simple to create with Giraffe360. The process is quick and straightforward on site, and the final results are consistently strong, professional-level images that present properties really well. A very effective all-in-one marketing solution.

Matt · 6 March 2026 · Thomas Morris Huntingdon

5/5

Google

Exceptional service, especially from our point of contact, Katie Jones. Attentive, extremely responsive, always friendly and happy to help. Answers every single one of my many queries. A superb product, a great company and no wonder they are so successful.

Aaron · 6 March 2026 · Thomas Morris Huntingdon

4/5

Google

I've been using TM services for about ten years, selling, buying and letting property and generally they give very good service. Most recently I used TM on a managed let to handle the change of tenant process which they did successfully but not perfectly. The services to notify utilities when changing tenants did bit work for me for energy and council tax. I find that this time find TM were good at contacting me for any issues or updates but not easily contacted themselves e.g. phone numbers given incorrect, calls transferred to unanswered phones, no response to voicemails left or emails. Fortunately TM have a great asset in Sheetal Shah who handled all the various procedures over the change of tenants which reduced my tasks considerably. Sheetal could also be relied upon to respond to my emails and calls, and was always helpful and patient.

Martin · 5 March 2026 · Thomas Morris St Ives

Agent replied · 13 April 2026

Really appreciate the detailed and positive review Martin, Sheetal will be delighted that you recognised her efforts on yur behalf. Thank yu also for the feedback on the issues with the new phone system that was installed, we're naturally sorry for any inconvenience this may have caused you

5/5

Google

I’ve had a consistently positive experience over the years with Embrace Financial Services Ltd and wouldn’t hesitate to recommend them to friends and family. In particular, Justyna Ferra at the St Ives branch has been exceptional. She is always professional, knowledgeable, and incredibly supportive throughout the entire process. The level of service she provides is outstanding, and her personal approach truly sets her apart. She takes the time to understand my needs, explains everything clearly, and makes what can often be a stressful process feel straightforward and manageable. It’s the combination of excellent advice and genuine customer care that keeps me coming back. I wouldn’t go anywhere else and highly recommend both Justyna and Embrace Financial Services.

Josh · 5 March 2026 · Thomas Morris St Ives

Agent replied · 13 April 2026

We really appreciate you taking the time to write such a positive and detailed review of our mortgage operation in St Ives Josh. We and our clients are lucky to have Justyna

5/5

Google

We have had a great experience with the St Ives team, marketing our property and finding a buying within 3 days. Thank you in particular to Dan and Sue showing our house at short notice so close to Xmas. We bought our house through Thomas Morris and it seemed logical to use them as we move on. They are experts in the local market and we would recommend their service based on our experience.

Nigel · 5 March 2026 · Thomas Morris St Ives

Agent replied · 13 April 2026

Thank you for your kind review Nigel. We trust you had a good Christmas. Can we wish you a happy and healthy 2026

5/5

Google

We visited Justyna to chat about buying our first home, we went to this meeting thinking we were nowhere near ready to even start looking at properties but after having a long, informed chat, we left that meeting highly surprised and happy knowing we were more than ready to start viewing homes!! We are now in the process of purchasing our first home and nearing to a completion date just 6 months after even starting to think about purchasing! We can't thank Justyna enough for being so informative, always being at the end of the phone or an email to answer any questions we have. We would recommend Justyna at EmbraceFS to anyone who needs this service! ⭐⭐⭐⭐⭐

Rachel · 5 March 2026 · Thomas Morris St Ives

Agent replied · 13 April 2026

Thank you Rachel, we are very proud of Justyna and waht she is able to do for our clients

5/5

Google

I recently purchased my first property through Thomas Morris, and I honestly couldn’t have asked for a better experience As a first-time buyer, the whole process felt quite daunting at the start, but Jenni was incredibly supportive. She regularly sent me new properties and was always proactive in keeping me updated. When it came to viewings, she took the time to show me around, answer all my questions, and never made me feel rushed or pressured. I’m grateful for all her help in securing my first home. I would highly recommend Thomas Morris, to anyone looking to buy a property.

Shazzan · 5 March 2026 · Thomas Morris St Ives

Agent replied · 13 April 2026

Thank you for your positive comments Shazzan, Jenni is obsessed with customer care and will be delighted that you recognise her commitment

5/5

Google

Great experience selling and buying through Thomas Morris. Sue conducted our viewings, her enthusiasm and dedication to selling our house meant we had a sale within 2 weeks. Alex and Lewis had also been very helpful with the process for us and appreciate their support. Justyna provided us with an excellent mortgage offer, after meeting with us twice we felt so comfortable with her and would not be using anyone else in future. Thanks again to you all in the Thomas Morris Team.

Lewis · 5 March 2026 · Thomas Morris St Ives

Agent replied · 13 April 2026

Really apprecaite you taking the time to leave us such a detailed and positive review Lewis

5/5

Google

Thomas Morris have been brilliant throughout our house sale. We have dealt with many estate agents over the years both personally and professionally and I would definitely use Thomas Morris again. From valuation, sale and after sale we felt well supported with regular updates and communication which is very important. The whole team were very good with special thanks to Andrea and Jenny.

Jo · 5 March 2026 · Thomas Morris St Neots

Agent replied · 24 March 2026

Great to hear that our St Neots team supported you from start to finish Jo. Thank you for choosing Thomas Morris, best wishes moving forward

5/5

Google

I have had a great experience with Thomas Morris so far - specifically with Charlotte Smart. She has be so warm, kind and amazing throughout my whole process as a first time buyer. Couldn't have asked for a better experience. She is always willing to give good advice, she is super communicative and goes out of her way to help. I would not have found the property without her proactive advice and insightful knowledge. She also helped us navigate the process of a shared ownership and the communication with other parties. The amount of detail provided during each viewing was the best in the whole Royston area. Thank you so much, I am truly grateful to Charlotte.

Rebeka · 3 March 2026 · Thomas Morris Royston

Agent replied · 20 March 2026

Thank you Rebeka, customer satisfaction is at the very heart of Charlotte's principles, she will be delighted that you have been so satisfied with her service

5/5

Google

Recently attended several viewings with Toni and she was brilliant. She was on-time, friendly and chatty, but not intrusively so - e.g. wasn't pushy about the properties which gave us room to consider all aspects and made us feel comfortable to discuss everything openly - exactly what we value in an estate agent.

Jessica · 2 March 2026 · Thomas Morris Ramsey

Agent replied · 24 March 2026

Thank you for your kind words Jessica, they will mean a great deal to Toni

5/5

Google

We have been dealing with Lissie at the Bournville branch and she has been amazing! She took us around a property that we loved and went out of her way to help us secure the deal. She has kept us updated every step of the way and is always at the end of the phone to answer any questions. We have been really impressed with Oulsnam and would highly recommend them. Thank you!

Lisa · 2 March 2026 · Thomas Morris Royston

Agent replied · 2 July 2026

Thank you for your kind words, Lissie and the team appreciate your feedback and we wish you all the best in your new home.

5/5

Google

Nothing will come close to describing the outstanding service I’ve received throughout the whole experience! As a first time buyer I’m quite clueless about the process but Karen, Rachel, Anna and the whole team have been amazing throughout the whole process! We had a few issues along the way but they’ve always been extremely pleasant, polite, patient and understanding. They all provided a much better service than I could have imagined, I would highly recommend anyone to visit Oulsnam Bournville, such lovely ladies! All the best to the team 😊

Fiona · 2 March 2026 · Thomas Morris Royston

Agent replied · 2 July 2026

Thank you for your kind words, the team really appreciate positive feedback and we are happy to have helped you on this journey.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

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Send Thomas Morris a message.

What do you need help with?

Thomas Morris will use your details to contact you about this. See our privacy notice.

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