5/5
GoogleRating only, no written review.
Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
Thomas Morris reviews in Huntingdon, Royston, St Ives and 3 more
★★★★★
3,947 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.
3,802
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on View Agents
All 6 offices
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Thomas Morris's six offices, most reviewed first. Each has its own page.
- Thomas Morris Huntingdon59 High St, PE29 3DN1,164 reviews · 1,080 on Google (4.6)6 in the last 90 days
- Thomas Morris Royston6 Melbourn St, SG8 7BZ959 reviews · 875 on Google (4.6)15 in the last 90 days
- Thomas Morris St Ives24-26 Crown St, PE27 5AB843 reviews · 730 on Google (4.8)17 in the last 90 days
- Thomas Morris Ramsey9 Great Whyte, PE26 1HE553 reviews · 470 on Google (4.8)19 in the last 90 days
- Thomas Morris St Neots4-6 Market Square, PE19 2AW461 reviews · 378 on Google (4.8)13 in the last 90 days
- Thomas Morris Biggleswade1 Market Square, SG18 8AP353 reviews · 270 on Google (4.8)13 in the last 90 days
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Thomas Morris office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleKnown Jack Rogers since he was a kid from Stratton, valued my parents home , he’s still got that cheeky confidence and knows everything there is to know , legend in the game would definitely recommend!
Agent replied · 10 June 2026
How wonderful to hear about your long-standing connection with Jack Rogers! It's always special to work with someone who brings a mix of confidence and expertise to the table. Thank you for recommending him so highly, legends like Jack are truly a valuable find in the real estate world!
5/5
GoogleI dealt with Jack Rogers - absolute legend - easy to deal with and abit of a geezer- made things easy for me and my partner dealing with someone so real - thanks Jack
Agent replied · 10 June 2026
Thank you for your kind words about Jack! We are thrilled to hear that he made your experience easy and enjoyable. We pride ourselves on providing genuine and helpful service to all our customers. Thank you for choosing us, and we look forward to assisting you in the future!
5/5
GoogleRating only, no written review.
Agent replied · 12 May 2026
Thank you so much for the 5 star review David, it really does mean a lot! It was an absolute pleasure helping you through the buying process and seeing you complete on your new home yesterday. I’m so pleased we were able to help you find your dream home and I wish you all the very best for this exciting next chapter. Thank you again for putting your trust in EweMove Telford West and for your support throughout the journey!
5/5
GoogleSam and Jay were really helpful throughout the process from start to finish.
Agent replied · 8 June 2026
Thank you for your review, we will be sure to share your kind words with Sam and Jay!
5/5
GoogleBria Mitchell has been brilliant has sold my mother's house and also find a beautiful bungalow for her. She has got good communication and has been very patient with her for the …
Agent replied · 8 June 2026
Thank you for your kind feedback. We are delighted to hear that Bria provided excellent support throughout both the sale and purchase, and that your mother was well looked after. Your comments are greatly appreciated!
5/5
GoogleGood service from Josh, professional, informative and efficient. No complaints, would definitely recommend.
Agent replied · 8 June 2026
Thank you for the recommendation! We will make sure that your kind words are shared with Josh.
5/5
GoogleDuring my recent property viewing, David guided me through the house. He was courteous, professional, and highly informative, making the visit very positive. Thanks David.
Agent replied · 8 June 2026
Thank you for your kind feedback. We’re pleased to hear you had a positive viewing experience. We appreciate you taking the time to share your comments.
5/5
GoogleDave supported me on a viewing and was so reassuring and answered all my questions. He was confident and helpful and engaging.
Agent replied · 8 June 2026
We’re pleased to hear you had a positive viewing experience with David! Thank you for your feedback.
5/5
GoogleHad a house viewing with Dave and was so impressed with his knowledge, professionalism and friendliness. Thoroughly recommend!
Agent replied · 8 June 2026
Thank you for your kind feedback. We are so happy that you had a great viewing!
5/5
GoogleSupportive and explaining every process clearly
Agent replied · 8 June 2026
Thank you for the rating. We greatly appreciate your feedback.
5/5
GoogleRating only, no written review.
Agent replied · 8 June 2026
Thank you for your rating!
5/5
GoogleRating only, no written review.
Agent replied · 8 June 2026
Thank you for your rating!
5/5
GoogleVery helpful and responsive staff
Agent replied · 8 June 2026
We are pleased to hear this, thank you for your feedback!
5/5
GoogleThe team at Thomas Morris (especially Alex) have been so helpful and supportive during the sale of my late Father's property. I cannot fault their service in anyway. I would absolutely recommend them. Fantastic professional support and service.
Agent replied · 7 May 2026
Really appreciate you taking the time to leave this review of Alex and the Huntingdon team. Best wishes for the future
5/5
GoogleThey manage a letting for me. I'm reviewing Sheetal Shah just now, who handles tenant handovers for me. Always friendly & professional. Experienced, knowledgeable & generally on-it. Communicates well. Recommended.
5/5
GoogleSam Gough was fantastic. Really personable, helpful and listened to me. It was a great experience and I would highly recommend Sam.
5/5
GoogleI am so grateful to every member of staff at Thomas Morris St Ives. They were exceptionally kind and courteous during the sale of my house. They had my best interests at the forefront and the Sales Progressor, Alison, was amazingly patient, positive and reassuring when it became stressful for me due to delays through no fault of Thomas Morris. I thoroughly recommend them.
Agent replied · 7 May 2026
Thank you for your kind words Gillian, Alison and the whole team will be very pleased. Thank you for your valued business and all the best for the future in your new home
5/5
GoogleThomas Morris have done an exceptional job at selling my house it has been a very long journey, I would like to give a special mention to Alison Campbell‑Saunders she is amazing at her job kept me up to date all the way through the process, listened to my rants and stayed professional she is an absolute asset to Thomas Morris thank you.
Agent replied · 13 April 2026
Thank you for taking the time to leave us such a positive Paul, Alison and the team at St Ives will be delighted with your kind words. Thank you again for your valued business and best wishes for the future
5/5
GoogleKayleigh was incredibly helpful throughout the process, especially with arranging the viewing and keeping communication flowing smoothly afterwards. She stepped in seamlessly while the senior branch manager was on annual leave and handled everything with clarity, professionalism, and efficiency. Thank you We would definitely use TM again and would happily request Andrea or Kayleigh to manage our sale.
Agent replied · 7 May 2026
Thank you Katlyn, we really appreciate you taking the time to leave us a review and for the recommendation. We're delighted that the service level delivered warranted this
5/5
GoogleThere must be many people that praise and remark on what a great and helpful team are at Thomas Morris branch at his branch are. But WE ARE truly thankful for all the help and advice we have had from Liam regarding our purchase of a house. He really is an outstanding person.understanding every question we have put to him,always got time to listen and giving back a caring and professional answer. We cant thank you enough Liam. Not forgetting Robbie who is also very helpful and obliging when we've had questions. Thank you all. David &Mary Jones.
Agent replied · 7 May 2026
Thanks for the detailed 5 star review of our St Neots team David, very much appreciated.
2/5
GoogleI had a very disappointing experience with Thomas Morris and wouldn't use them again. I ended up conducting one and a half viewings myself. On one occasion, our first viewing I had to do myself entirely, at which it was claimed the viewer came at the wrong time, but the viewer claimed otherwise; on another, the agent was stuck in traffic, and I had to conduct the first half of the tour myself. Next, their follow-up with potential buyers was incredibly poor. It appeared they would give up after just two missed calls. I know this because I also experienced their service as a buyer in the same area. It is telling that after months of stagnation, a buyer was only secured the day before my notice period with them expired. This I think is my fault for not thinking about that before choosing them. The most frustrating part was the lack of transparency regarding their commission. During initial negotiations, I explicitly stated they needed to match a competitor’s offer, which was a percentage based on the final sale price. Instead, Thomas Morris buried a fixed fee in the contract based on the original marketing price. This was never explicitly explained to me verbally or in writing, and it resulted in a higher charge despite the house selling for less than the guide price. I feel this was a deliberate lack of transparency, but I guess it was my fault for both not reading the fine print, and for assuming the figure in my contract was just an illustration and that they were negotiating in good faith. The only good point was the in house sales progresser, and the staff overall being friendly and pleasant to deal with for the most part. But all the rest means I can't recommend them. They did sell the house which nets them a star.
Agent replied · 22 April 2026
Thank you Liam for your honest assessment of your experience with our team at St Neots. We would be very keen to learn more about this in order to avoid similar situations in the future. Please do feel free to contact Paul Saunders on 07734 423289 or paul.saunders@thomasmorris.co.uk
5/5
GoogleI’ve had a really positive experience with Thomas Morris Ramsey so far, particularly with Kris who has shown me around a couple of properties. From the outset, he’s been prompt, well organised, and very easy to deal with. He made the whole process feel straightforward and stress-free, which is exactly what you want when viewing properties. What stood out most was how friendly and approachable he is, while still being incredibly knowledgeable. He was able to answer all of my questions confidently and gave honest, helpful insights without any pressure. It’s clear he genuinely cares about finding the right fit rather than just rushing things through, which makes a big difference. Overall, a great experience and I wouldn’t hesitate to recommend Kris and the team at Thomas Morris Ramsey to anyone looking for a professional and reliable service.
Agent replied · 22 April 2026
Thank you Allan, we really appreciate the positive comments about the service you received and the 5 star review.
5/5
GoogleAlex young at Thomas morris in Ramsey was absolutely brilliant during our very difficult house move to Ramsey. She went out of her way to find out what was going on in the chain and kept in contact throughout the purchase and was always at the end of the phone with updates. Without Alex I think my stress levels would have hit the roof because she always made the time to ensure I could get everything off my chest and shared my frustration at times. Alex is a one of a kind and one of the nicest people I have worked with in a very long time. Thank you Alex for all you have done for us. I will miss our catch ups every week. Mandy Webber.
Agent replied · 16 January 2026
Great to hear that the team at Ramsey have been able to help you get the home you wanted Mandy. Thank you for your kind comments
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Thomas Morris
Which Thomas Morris office has the most reviews?
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
Where are the Thomas Morris offices?
The six Thomas Morris offices, by town:
- Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
- Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
- Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
- Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
- St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
- St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
