Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleEveryone in the highworth team that we spoke to were helpful and proactive. Laura who managed our sale and Chloe who helped us with our second viewing, were both brilliant. They were efficient, proactive and communicated well throughout the whole process. They were also incredibly friendly and went above and beyond by getting my daughter a gift for her to find on moving in day - she loves it! Thank you so much Laura, Chloe and the highworth team!
Rose · 30 April 2026 · Thomas Morris Huntingdon
Agent replied · 30 June 2026
Thank you so much for recognizing the hard work and dedication of Laura, Chloe, and the rest of the Highworth team! We are thrilled to hear that they were able to provide excellent service to you and your family throughout the process, and we will be sure to share your kind words with the team. It was our pleasure to assist you, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleTough exchange and completion but EFEA-Highworth did not shy away from the task but added additional effort at each stage to get closure-all done with some humour in trying circumatances
John · 30 April 2026 · Thomas Morris Huntingdon
Agent replied · 30 June 2026
Thank you for the positive feedback! I'm glad we could provide a seamless and efficient exchange process, and that our team's extra efforts were appreciated. We always aim to handle each task with dedication and a touch of humor to make the experience enjoyable for our customers.
★★★★★ 5/5
GoogleJade has been amazing in supporting us to finally exchange on our house. Goes above and beyond to resolve any issues or answer any questions. Clearly cares about people and reaching their dreams. Thank you so much from
Hazel and Jamie
Jamie · 28 April 2026 · Thomas Morris Huntingdon
Agent replied · 19 May 2026
I'm thrilled to hear that Jade has been so supportive and dedicated to helping you through the process of exchanging on your house. It's clear that she truly cares about her clients and their dreams. Thank you for sharing your positive experience with us, and best wishes to you both in your new home!
★★★★★ 5/5
GoogleI have called FOCUS support today having spent ages trying to fix a login problem and my call was answered immediately, I got through to James who was extremely helpful and he fixed my issue within a few minutes. I have been a customer of them at two different companies for many years now and I can certainly recommend calling support as they have always responded quickly and always fixed the problem promptly.
Sharon · 28 April 2026 · Thomas Morris Huntingdon
Agent replied · 19 May 2026
Hello Sharon,
Thank you very much for taking the time to leave such a positive review.
It’s great to hear that James was able to resolve your login issue so quickly and provide the support you needed without delay. We know how frustrating these situations can be, so it’s always our aim to get things back up and running as efficiently as possible.
We also really appreciate your continued support across multiple companies over the years. That kind of long-term relationship means a lot to us.
Thank you again for your recommendation, and we look forward to continuing to support you whenever needed.
Focus Micro Systems
★★★★★ 2/5
GoogleViewed a property for sale in beith over the bank holiday weekend, absolutely perfect for us, and on phoning the estate agents found out "the seller only wants first time buyers?". Absolutely insane to me that you can post a property saying "all viewings welcome" then have people fall in love with a property to find out we can't purchase it because we aren't first time buyers?
Why was this not listed in the description? It literally listed the opposite. Really upset as it was the perfect house for us given the recent mobility issues I face. Wish it had been listed in the actual description then I wouldn't have gotten my hopes up or even looked at it. Didn't even get the chance to explain we didn't need to sell our property first.
Eliza · 27 April 2026 · Thomas Morris Huntingdon
Agent replied · 27 May 2026
Good Evening,
I’m really sorry to hear how disappointed you’ve been after viewing the property.
I just wanted to clarify that the seller hasn’t specifically restricted the sale to ‘first-time buyers’ The guidance we were given is that they are looking for a buyer who is not in a chain which is why this was discussed with you when you called. This is ultimately the clients decision not ours. I’m sorry if this came across as a firm restriction as that certainly wasn’t our intention. At the time you mentioned you had a property to sell and you did not make an offer for the property. If you did we could have discussed your position further with our client.
The property is still on the market and I will be in touch tomorrow morning to hopefully get this matter resolved,
Kind Regards
Mel Connelly
Director
★★★★★ 5/5
GoogleRating only, no written review.
Deniece · 27 April 2026 · Thomas Morris Huntingdon
★★★★★ 5/5
GoogleTop, top estate and letting agents. Can not praise them all enough . They have been superb in every aspect of my home ownership journey, from managing the rental business for me through to the recent sale of my home. Professional, polite and friendly with a caring and truly customer focused outlook , if only all estate/letting agents could be like Glow. Bravo
David · 27 April 2026 · Thomas Morris Huntingdon
Agent replied · 27 May 2026
Thank you David for your kind words on team Glow. You have been an absolute pleasure to work with. Thank you again for thoughtful gift you sent to our office. Take care and all the best in the future.
Team Glow :)
★★★★★ 5/5
GoogleWhat can I say great bunch of girls sold my house faser than expected no hassle just smiles from them all the way Robyn/Shannon i dealt with mostly if I ever look to sell again there the girls i will be contacting 5 out of 5 👍 …
Scott · 27 April 2026 · Thomas Morris Huntingdon
Agent replied · 27 May 2026
Thank you for your lovely review Scott, we are glad you had a great experience. Wishing you and Margaret all the best in your new home!
Take care,
Team Glow :)
★★★★★ 5/5
GoogleExcellent from start to finish.
James · 27 April 2026 · Thomas Morris Huntingdon
Agent replied · 27 June 2026
Hi James,
Thank you so much for your five star review!
Many thanks, EweMove Sales & Lettings 💚 …
★★★★★ 5/5
GoogleAlex and Jonathan were excellent. Clear and responsive throughout me buying my first home. Thanks
Ben · 27 April 2026 · Thomas Morris Huntingdon
Agent replied · 27 June 2026
Hi Ben,
Thank you so much for your review. We're so happy to hear how helpful Jonathan & Alex were throughout the purchase of your first home!
Many thanks,
EweMove York
★★★★★ 3/5
GoogleIt was a good start but as time went on I felt it went off the boil. Lots of time wasters coming to view with no intention of buying, communication from Roxy and Thomason was great, as this lengthy period went on I emailed to take it off the market, this never happened, eventually a buyer was found and again a lengthy process of silence, we’d given up if I’m honest, then received a call to ask us to be out in one week, when I said this was impossible they asked Why? I then agreed personally with the buyers a reasonable date to vacate and complete. I did a lot of the negotiation myself. I do repeat though that Roxy & Thomason are a credit to your business
Philip · 27 April 2026 · Thomas Morris Huntingdon
Agent replied · 27 June 2026
Hi Philip, thank you for your feedback, we really appreciate you taking the time to share your experience. It’s great to hear that Roxy and Thomason supported you well and made a positive impression.
We’re sorry to hear that things felt inconsistent as your sale progressed, particularly around communication and the handling of your request to take the property off the market. We understand how frustrating that must have been and this isn’t the level of service we aim to provide.
We’re pleased a buyer was ultimately found and that a completion date could be agreed that worked for you. Your feedback has been shared with the team so we can improve moving forward.
Thank you again, and we wish you all the best for the future.
★★★★★ 3/5
GoogleThe service was excellent but they can’t keep your information safe, anyone can ask them about the information of sale and purchase.
Rizwan · 27 April 2026 · Thomas Morris Huntingdon
Agent replied · 27 June 2026
Hi Rizwan, thank you for your feedback, we’re really pleased to hear you found the service excellent.
We’re very concerned to read your comments regarding the handling of information, as protecting our clients’ data is something we take extremely seriously. We have strict procedures in place to ensure confidentiality at all times.
We’d appreciate the opportunity to look into this further, so please contact us directly with more details and we can investigate this for you.
★★★★★ 5/5
GoogleBest
Hiwa · 26 April 2026 · Thomas Morris Royston
Agent replied · 26 July 2026
Thank you so much for your 5-star rating! We truly appreciate your support and are delighted you had a positive experience with us. We look forward to helping you again in the future.
★★★★★ 5/5
GoogleMia and Molly were both super helpful, patient and polite with helping us secure our new flat. So impressed with their service. Would recommend to anyone!
Charlie · 26 April 2026 · Thomas Morris Huntingdon
Agent replied · 26 May 2026
Thank you, Charlie! We really appreciate you taking the time to leave a review and are delighted to hear that Mia and Molly provided such a helpful and polite service. I will be sure to pass your kind words on to them both. Best of luck in your new home.
★★★★★ 5/5
GoogleClaire and Sam are a fantastic team and did a brilliant job selling our house.
We needed to sell quickly in order to secure the house we wanted and bw able to place a formal offer. They worked at speed, when I requested a valuation they respond immediately and launched our sale within a couple of weeks. Their service was first rate and included a pre launch video, a promotional video and an open day.
We were able to secure our asking price, so our purchase could proceed. Their communication to us kept us fully informed throughout the process and all queries were dealt with in a timely manner. On a personal level we found Claire and Sam lovely professional people to deal with and they were always focused on delivery of great customer service. We highly recommend them.
Graham · 26 April 2026 · Thomas Morris Royston
Agent replied · 26 June 2026
Thank you so much for your lovely review.
We’re so pleased we could help you move quickly and secure your onward purchase, and it was an absolute pleasure working with you throughout. We’re delighted that you felt supported and well-informed every step of the way, that’s always our aim.
Wishing you all the very best in your new home, and thank you again for trusting us with your sale.
Sam & Claire
★★★★★ 5/5
GoogleWe had a great experience selling our home with Liz and Nicola. They were professional, friendly, and kept us informed throughout the whole process.
They handled everything smoothly and made what can be a stressful process feel easy. We’re very happy with the outcome and would absolutely recommend them to others.
Chavaillaz · 26 April 2026 · Thomas Morris Royston
Agent replied · 26 June 2026
Thank you so much for your kind words, it really means a lot to us.
It was an absolute pleasure working with you and we are so pleased we could help make the process feel as smooth and stress free as possible. We are delighted you are happy with the outcome.
Wishing you all the very best for your next chapter and thank you again for your recommendation.
Liz and Nicola
★★★★★ 5/5
GoogleElliot has been extremely professional and attentive, such a smooth and fast process compared to other agencies I have dealt with. Thank you.
C · 25 April 2026 · Thomas Morris Huntingdon
★★★★★ 5/5
GoogleWe really appreciate Elliot’s help. He made our move smooth and stress-free!
Alia · 25 April 2026 · Thomas Morris Huntingdon
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 24 April 2026 · Thomas Morris St Ives
★★★★★ 5/5
GoogleRating only, no written review.
Zavek · 24 April 2026 · Thomas Morris St Ives
★★★★★ 5/5
GoogleFantastic service
Rena · 24 April 2026 · Thomas Morris St Ives
★★★★★ 5/5
GoogleA fantastic company who do a great job in looking after our boards! Thank you
Butler · 24 April 2026 · Thomas Morris St Ives
★★★★★ 1/5
GoogleVery poor
P · 24 April 2026 · Thomas Morris St Ives
Agent replied · 24 May 2026
Hi Perry, thank you for your review and nice chatting with you earlier today. Any queries please feel free to call head office at at point we're always happy to help. Thank you, Naomi
★★★★★ 5/5
GoogleMe and my partner just purchased our first home, we had a lot of problems with our solicitors and delays etc during the process and Juliette from bacon and co was absolutely brilliant! She helped solve so many of our problems, was excellent at communicating with me and everyone else involved in the sale and I truly think she was the reason we got to the point of completion! I would highly recommend them if you are looking to sell your home and equally if you are looking to buy!
Lacie · 23 April 2026 · Thomas Morris Huntingdon
Agent replied · 23 June 2026
What a lovely review! Thank you Lacie.
The Bacon and Company Team
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