Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,932 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.
3,806
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe team at Thomas Morris Ramsey and St Ives are so friendly and relaxed while being responsive and knowledgeable. They have gone out of their way in helping me find a rental at short notice and in securing my purchase at the same time. I wouldn't hesitate to recommend them.
Thank you Deborah - that's really great to hear. I will ensure that the respective teams at both St.Ives and Ramsey are informed of your comments and 5 star rating.
5/5
GoogleSarah has gone above and beyond to help us get our mortgage! She’s been fantastic and guided us through every step with ease. She has been an absolute star, we would recommend her to anyone.
Hello Emily - I will pass on your very kind comments to Sarah and the team. Thank you for taking the trouble to post this. Very much appreciated!
5/5
GoogleThank you to the whole team at Thomas Morris, Ramsey. From the start there has been good communication. Julie especially has an open and engaging manner, is very professional, knowledgeable and sympathetic to our needs. We would highly recommend this local estate agent.
Thank you Sally. I know that Julie and indeed the whole team at Ramsey will be very happy to see your review and rating.
5/5
GoogleDespite a number of problems with getting to a point where I could complete, the Thomas Morris team did an excellent job at keeping me supported and updated with everything that was going on. The team are very friendly and down-to-earth, and they communicate promptly. Would recommend.
Hi Dan ,Thank you very much for your rating, comments and offer to recommend - the team at Ramsey will really appreciate it.
5/5
GoogleWe cannot thank the team enough, especially Julie, who is so professional, friendly and proactive. Was kept fully informed of any updates, with their regular contact up and down the chain. Any issue was addressed with a calm efficiency. Would have no hesitation in recommending Thomas Morris, Ramsey. 5 star service
Thank you Wendy! It really is very kind of you to provide this review and to offer to recommend our services in the future. I will ensure that Julie and the team are made aware of your review.
5/5
GoogleA great company to work with who helped me find a fantastic role. Very supportive throughout the process.
5/5
GoogleI applied for an FM position through Macdonald & Company recently, and am pleased to announce that I got the position. I feel that there was a large part of the credit that should go to Alistair and also Alex at Macdonald & Company. For the way that they have supported me and acted on my behalf towards the employer, speaks volumes. Both Alistair and Alex kept me fully posted throughout the whole process, and I am truly grateful for their professional support and integrity. Kind regards, Ian S
5/5
GoogleGreat team to work with! I've been working with Blake and Abel, they're both friendly, accommodating and quick to reply, which is exactly what you need when working in a fasted paced environment. This platform makes digital marketing a breeze.
5/5
Google"We use Spoke as a regular part of our real estate marketing campaigns. We have found it to be an easy to use marketing tool giving us the ability to drill down to focus on the particular demographic & location of person we want to target. Spoke does all the hard work for us and it is now our tool of choice when it comes to the digital targeting & retargeting of our real estate campaigns. The results have been fantastic and consistent. In an industry where digital marketing is the way of the future, we highly recommend Spoke."
5/5
GoogleWe use SPOKE for Social Media Marketing Campaigns and it couldn't be any easier if they tried - literally a few clicks and the campaign is live and we have had a good client response from the campaigns. Dealing with Able has been a pleasure!
5/5
GoogleSpoke have been a pleasure to work with from initial contact and ongoing, very pleased.
1/5
GoogleDo not use this software! We were sold the dream of being able to fully customise the software to suit our needs, only to find out that we were lied to up to the point of purchase. Nothing is customisable and the 100's of standard fields that cannot be deleted make the entire platform cluttered. From there start, nothing had been set up correctly in the first place which took multiple emails back and forward with support just to get the functions that we had paid for actually turned on. You cannot even run proper reports from custom fields. Finally, because you get locked into a 12 month contract - you get stuck with having to pay for a horrible platform that no one wants to use.
5/5
GoogleOur office has been using Spoke to successfully promote Listings, Sale Results and Agent Profiles across Facebook, Instagram and the Google Display Network in 2021. The advertisements are effective and provide great value for our clients. The ongoing training and support received from our Account Manager has been very valuable.
5/5
GoogleSpoke has been an amazing tool I have used professionally. Been in constant contact with our rep Blake who is like an extension to my team. Friendly, great customer service always happy to have a laugh or two. Its amazing when you can find a product that works for you and with you but also have the most amazing rep in the business. If you are reading the reviews its because you are interested so from one review reader to another... just do it!
5/5
GoogleSpoke have been a great addition to our business. The ease of managing social media and the responses have been significant. Blake has been incredibly helpful and is readily available to support us and guide us through some of the curlier steps with facebook set up, his patience and persistence helped us get through. I highly recommend Spoke.
5/5
GoogleBlake and the team at Spoke have always been very supportive and understanding of what my business needs. The product keeps getting better and so does my experience dealing with Blake. I do not hesitate in recommending them.
5/5
GoogleRating only, no written review.
5/5
GoogleWe use Spoke for our realestate business and I have to say they are excellent when it comes to communication and keeping any admin or staff updated on any errors, new updates and so on.
5/5
GoogleSpoke is an amazing tool , I would never bother with paper or radio media again. The reach and ability to target your audience is outstanding coupled with professional template ads provided in the software tool. I would highly reccommend this marketing tool. The spoke support team we have dealt with have been outstanding, their customer service and problem solving are next to none. Thank you Luka & Abel for all your support! You guys are awesome !!!
5/5
GoogleThe spoke team are very helpful and knowledgeable. They want to see great results from your campaign and constantly check in with help/support to make sure we are getting the most bang for our buck. Will definitely continue to do digital marketing through Spoke in the future.
5/5
GoogleWe've been using Spoke for a 3 months now and the support from Ben has been fantastic and the results have followed. We have had a record month with valuations and can honestly accredit some of this to the marketing through this platform. It's great value and I would highly recommend the using this software.
1/5
GooglePay per email! Good at selling their product but then TERRIBLE support - They are reselling a product from another country so do not have database access, etc. Any group updates or changes require downloading your entire database to excel, copy-pasting the columns into to a separate "import" spreadsheet and then re-uploading! I think the fact the export spreadsheet is not in the correct format to be used as the import spreadsheet is a great example of how badly developed this CRM is. They need a support dept that can complete mass actions requests since users cannot perform these actions themselves on more than 1 contact at a time. *EDIT: I note they made reference to not wanting to stuff up the Match Alerts process currently in place so I did some investigation and it is already broken from several months ago and not sending(something they were apparently unaware of despite investigating my file and citing the importance of working match alerts as their reason for inaction in the below reply). Like I said support do not help, and management are good at selling the product but they have no idea what is going on so I think they must be resellers of some international CRM product. The web UI lacks the ability to select more than 5000 results from a contact search, etc. The support department cannot action any group updates or changes. You must do it yourself via the export/import process described above or pay a staffmember to update manually via the web page. If you are looking for a CRM, I would shop around for an alternative...
1/5
GoogleThere is a bug whereby buyers who check in using the QR code do not appear in Pocket. Therefore it is not possible to make notes or send the listing documents. It’s embarrassing. Today the same problem occurred in 3 opens. How do I escalate this problem?
5/5
GoogleSPOKE has been a fantastic social media tool for our business, and Blake has been a delight to work with. He is always there to provide assistance and goes above and beyond. Highly reccomend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
