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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,932 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,806

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 We sold our house through Thomas Morris, Royston, a few years ago. They provided an absolutely excellent service throughout - proactively looking for buyers for ...Catherine, 24 November 2015Read the review from sellers

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The service I received from all the staff at the St.Ives branch could not have been any better. They were there for me every steep of the way. I would not hesitate to recommend them.

David · 17 September 2022 · Thomas Morris St Ives

Agent replied

Than you David!

5/5

Google

Excellent staff,very professional, relaxed ,no pressure...Highly recommend..

Jamie · 16 September 2022 · Thomas Morris St Ives

Agent replied

Thank you Jamie!

5/5

Google

Excellent. Extremely helpful and efficient in guiding us through our recent purchase. A very good experience and would thoroughly recommend Katy and her team.

John · 16 September 2022 · Thomas Morris St Ives

Agent replied

I'm glad that you had a... " very good experience" John and thank you for your review.

5/5

Google

Everyone we met through Thomas Morris St Ives branch, during the process of moving, was very helpful and approachable (Alex , Rob, Dan, Sue, Becky to name just a few - thank you!) A special mention of Jemma Woodroff who worked really very hard and went above and beyond to keep our chain together to completion - thank you so much!

Sarah · 16 September 2022 · Thomas Morris St Ives

Agent replied

Hi Sarah. Thank you for your very kind review and the "shout out" for some of the St.Ives team, it's really appreciated.

3/5

Google

Rating only, no written review.

Jola · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Jola Jola. If you are real could you give us more of a clue please; sales@inhouseestateagents.co.uk

5/5

Google

Great Letting Service. Highly Recommended.

Alison · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thank you very much for the kind words! Best wishes, IH x

5/5

Google

Great communication. Experienced staff, they always answer the phone and keep the seller updated.

Dj · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thanks DJ. Nice of you to recognise and feedback. IH. X

5/5

Google

A wonderful group of staff, excellent customer service. Had a very positive experience and Jon was brilliant

Naveed · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thanks Naveed. Jon wishes you all the best for the future in your new home. Thanks again. IH. X

5/5

Google

Thank you to the caring and professional service! Cat, Diane, Phillip, Jack and all the rest of the amazing team.

Gigi · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Gigi. Thanks for this, we really hope it all works out well for you. All the best. I.H. X

5/5

Google

Excellent customer service extremely friendly and knowledgeable staff who made the whole process of selling smooth from start to finish. Wouldn't hesitate to use them again and would highly recommend them to anyone wishing to sell a property.

Susannah · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Susanna. Thanks for taking time to leave this. Kind words that mean a lot. Good luck with your new venture. I.H. X

5/5

Google

Highly recommended In House - specially Jon Pepper who made the application and rental agreement process feel easy! Really great service from a friendly and professional team.

Jane · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Jane. Thanks for the review, Jon is really looking forward to working with you. I.H. X

1/5

Google

I rented a property managed by in-house and they tried to hold back part of my deposit claiming it is for freshening up of the property as well as mould damage. These claims were untrue and it’s amazing that I kept a detailed record or the property through photos and emails. We went through the dispute resolution and clearly I was in the right. Dishonesty is disgusting. Jon, honesty is the best policy.

Lenford · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thank you for your review. Our relationship with you was always positive and so we are disappointed by your comments now you have vacated. This case has now been closed and we wish you well in your new home. Many thanks IH

5/5

Google

Our experience with InHouse was positive from day one. Everyone involved was friendly and helpful - having Annie to keep the process moving as we approached the final hurdle was invaluable!

Cheryl · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Cheryl. Thanks so much for your kind words. we wish you both all the best for the future. I.H. X

5/5

Google

The InHouse were absolutely amazing. From start to finish the experience was smooth, organised and extremely well communicated! A special thanks to Jon Pepper for being so great! I would not hesitate to recommend them to anyone who would listen!! Thank you very much guys.

Joss · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thanks for this Joss. We are pleased to be able to help. Good luck. IH. X

5/5

Google

In house have been fantastic. I can not fault them, everyone in the team has been really helpful and you can see how well all the staff work together. If you are thinking of selling/ buying/ letting definitely get in touch with in house. Would definitely recommend.

Abigail · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Abi. Thanks so much for your kind review. All staff wish you great happiness for the future. Happy Christmas. X. IH

5/5

Google

We recently sold our house through In House and would strongly recommend them. Philip, Jack and the team were brilliant throughout the process. Ensuring we were always up to date and reassuring us through what could have been a very stressful time. We can't thank them all enough.

Kayleigh · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thanks Kayleigh. Philip and Jack say that you were a pleasure to work with. We all wish you well for the future. Thanks again. IH. X

5/5

Google

Philip and Diane helped sell our house and buy a new one in a neighbouring village. Despite their workload, they were always helpful, professional and good at managing expectations. Philip was out single point of contact and when obstacles arose he was thoughtful and understanding rather than pushy. He has a unique skill in defusing a situation which helped us all complete before Christmas. Would be very happy to do business again with Inhouse!

Steve · 1 September 2022 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Steve. Thanks so much for your appreciation. We hope you have settled into that lovely house nicely. Please pop in when you pass by. IH. X

3/5

Google

Following our sale we received outstanding support from Annie, however overall I wasn't completely satisfied with the service I received from In House and probably wouldn't have used them in hindsight. From the get go I had to chase to get the valuation sorted. Steve was apologetic about this though, and ended up doing both the valuation and photos. Following our sale I sent an email asking for some advice on onward purchases as it was our first time selling and still to this day haven't received a response, despite being assured the team would be on hand to answer any queries we may have about the process. The team were incredibly pushy about us using the recommended solicitors, which were unfortunately a lot more expensive than other solicitors. Even after we exchanged I was still met with criticism about not using the recommended solicitors. I would say if perhaps you are a more experienced or confident seller than myself In House would be a good agent to use.

Amelia · 1 September 2022 · Thomas Morris St Ives

5/5

Google

Fran has been amazing & talked us through the whole sale process as many times as needed. She was always very helpful and friendly. Thomas Morris did not disappoint and we sold the house over the asking price in less than a week! Not to mention we got so many viewings booked even before the house went on the market. Fran is now helping us find our forever home. Could not recommend better agent! 5 stars

Barbara · 26 August 2022 · Thomas Morris Huntingdon

Agent replied · 26 August 2023

Hello Barbara and thank you for your comments and 5 star rating. I will make sure that Fran and the team at Huntingdon are aware of your observations.

5/5

Google

Had an amazing experience with Thomas Morris in Ramsey, the staff were so helpful with my enquiry

Emma · 22 August 2022 · Thomas Morris Ramsey

Agent replied · 24 March 2024

Thank you Carlos!

5/5

Google

I can only thank my agent Alex for her support and excellent service throughout the sale process; particularly in dealing with a very difficult and very unresponsive conveyancing company on the ‘other side’!

Hope · 22 August 2022 · Thomas Morris Ramsey

Agent replied · 6 February 2024

Thank you Eva - I will pass on your comments to Alex and the team at Ramsey.

5/5

Google

Rating only, no written review.

Elise · 22 August 2022 · Thomas Morris Ramsey

Agent replied

Thanks for the rating Elsie!

5/5

Google

Rating only, no written review.

Emily · 22 August 2022 · Thomas Morris Ramsey

Agent replied

Hi Emily ~ 5 Stars… Thanks!

5/5

Google

Rating only, no written review.

IRY · 22 August 2022 · Thomas Morris Ramsey

Agent replied

Thank you IRY

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019

  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England

  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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