Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI've been dealing with this branch for a decade now as I rent in the city centre. The team are professional and courteous. Diane is very helpful and a pleasure to talk to, as well as the blonde lady with the glasses.
Lewis · 19 March 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 16 April 2026
"Thank you so much for your loyal support over the past decade - we truly appreciate it! Our team takes pride in delivering excellent service, and we are thrilled that Diane and our other team member have made such a positive impression. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCaroline was so helpful and really kind in helping me get my new home. Caroline guided me through the whole process and I am very happy with her service throughout the journey with Sutton Kersh, thanks Caroline !
Anandhu · 19 March 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 16 April 2026
Thank you so much for your kind words! We are delighted to hear that Caroline provided you with exceptional service and guided you through the home-buying process. We truly appreciate your trust in Sutton Kersh and Caroline. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI am writing this review to highlight my experience. I instructed Sutton Kersh to let my property and after just one day they secured a tenant. The person who was dealing with the process was Mollie. Mollie kept me updated at each stage and …
Christopher · 19 March 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 16 April 2026
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Mollie provided exceptional service and helped secure a tenant for your property within just one day. We strive to deliver excellent … More
★★★★★ 5/5
GoogleAbsolutely thrilled with the service from Sutton Kersh, especially Mollie and Anna! From start to finish, finding our new rental was an absolute breeze. They truly went above and beyond we secured our property deal in less than 48 hours! …
Dulika · 19 March 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 16 April 2026
Thank you so much for your amazing review! We are ecstatic to hear about your efficient and stress-free experience with our team, Mollie and Anna. We take pride in providing top-notch service to our clients and are thrilled to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had a really great experience from start to finish, thanks to Annabella and Mollie. The whole process was completed much quicker than we expected. Everything was explained clearly along the way, communication was consistent, and any …
Vishwani · 19 March 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 16 April 2026
Thank you so much for your kind words! We take pride in our speedy and efficient service, and we're thrilled that Annabella and Mollie were able to provide a stress-free experience for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOur experience in buying through Sutton Kersh has been seamless and amazing from start to finish!
Kerrie pushed through our offer on our purchase and we really appreciated her securing our forever home 🥰
We then had the pleasure of dealing with Amanda and Gayle in the sales progression team, who despite us having numerous issues with the bottom of our chain, pushed our sale through to the very end!
Just so disappointed that we didn't use Sutton Kersh as our selling agents as they were absolutely amazing, especially compared to our estate agents who we received hardly any communication from - even on our completion day!
Rebecca · 19 March 2026 · Sutton Kersh Liverpool (38)
★★★★★ 5/5
GoogleI called this estate agents yesterday and unfortunately the house I wanted to see had just sold. However after listening to what type of property we were looking for I then told the person we spoke to about issues we'd had buying another house elsewhere in January. Long story short, in five minutes we received more advice and guidance than any estate agents I've ever spoken to and we weren't even buying through them. I believe the persons name we spoke to was a gentleman called Mark. Thank you for the fantastic advice x
Jane · 16 March 2026 · Sutton Kersh Lettings
Agent replied · 16 April 2026
Thank you so much for your kind words and feedback! We are thrilled that our team member Mark was able to provide you with helpful advice and guidance, even though you weren't buying through us. We pride ourselves on providing exceptional service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with the Sutton Kersh branch in West Derby, and I cannot express enough how grateful I am for their exceptional service. Their team played a crucial role in helping me find the right tenant for my property, making the process incredibly smooth and stress-free.
A special thanks goes to Nicky and Kayleigh, whose professionalism and dedication truly stood out. They were responsive to all my queries, providing valuable insights and guidance throughout the process. Their attention to detail and commitment to delivering outstanding service made a significant difference.
If you're looking for a reliable letting agent in the area, I highly recommend Sutton Kersh. Thank you once again for your fantastic support!
Mehdi · 16 March 2026 · Sutton Kersh Lettings
Agent replied · 16 April 2026
Thank you for your kind words about our team at Sutton Kersh West Derby! We strive to provide exceptional service and are delighted to hear that we were able to make the process smooth and stress-free for you. We will be sure to pass on your praises to Nicky and Kayleigh. Thank you for recommending our agency, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience with the sales team at Sutton Kersh. Originally we requested to view one house but they ended up advising us to view three different places, with the second viewing turning out to be our dream home. They were very patient and supportive throughout and couldn't recommend enough to anyone looking to buy a house.
Fraser · 16 March 2026 · Sutton Kersh Lettings
Agent replied · 16 April 2026
Thank you for your kind review! Our team at Sutton Kersh is dedicated to finding our clients their dream home and we are thrilled that we were able to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMet Aiden for my viewing and he was so helpful and answered any questions I had. Kept in contact from the get go. Still in the process of the application but can't fault anything up to now :)
Jessica · 16 March 2026 · Sutton Kersh Lettings
Agent replied · 16 April 2026
Thank you for the amazing review, ! We're thrilled to hear that Aiden provided excellent assistance and kept great communication throughout the process. We look forward to helping you with your application and appreciate your trust in our team. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBig shout out to Adam Baldwin for helping me with my recent home purchase. Always responded quickly and was very supportive throughout the process. Thank you! 🙏 …
Jane · 16 March 2026 · Sutton Kersh Lettings
Agent replied · 16 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExceptional letting agents, Needed to get a place sorted quickly in Liverpool, High five to Caroline, She has been helpful from the get go and always in communication, made documents signing pretty easy with it being online and very much satisfying and all good to move in no time. Entire process was swift and seamless.
Johnson · 16 March 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 16 April 2026
Thank you for your glowing review! It's our pleasure to assist you with finding the perfect place in Liverpool. Our team works hard to make the process easy and seamless for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service, swift efficient responsive. Annabella and Dianne have been extremely helpful. Annabella has guided me through all the due diligence paperwork that was necessary to have my property managed by them. Reasonable fees for a comprehensive service, what else one does need?
Pascale · 16 March 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 16 April 2026
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had an excellent experience with our team, especially with Annabella and Dianne's assistance. It's our pleasure to provide swift and efficient … More
★★★★★ 5/5
GoogleDianne Dunbar and her team at Sutton Kersh Lettings in Liverpool have managed the tenancies for our investment property over the last 4 years. They have been, without exception, polite, reliable and efficient and have been a pleasure to …
Hugh · 16 March 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 16 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDavid and Justine at the branch were very helpfull finding me a new property. Everything was sorted out very quick and easy. Thanks for sorting everything out for me.
Lee.
Lee · 16 March 2026 · Sutton Kersh Liverpool (38)
Agent replied · 16 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRating only, no written review.
Abdelmoniem · 16 March 2026 · Sutton Kersh Liverpool (38)
★★★★★ 5/5
GoogleI’d just like to say a massive thank you to Kerrie for helping us buy our first home! It has been a seamless experience from start to finish and fantastic service! Thank you very much!
Heather · 16 March 2026 · Sutton Kersh Liverpool (38)
★★★★★ 5/5
GoogleKerri McMullan is a fantastic person beautiful inside and out ,I was going through a bad time I couldn’t have done the sale of the house without her .She is brilliant at her job but patient at the same time ,what a credit to Sutton Kersh .
I will recommend her and I will be back to thank her for all she has done
Top notch and Irish aswell just perfect,
I would Recommend this lady to anyone
Go see her and selling will be a pleasure 😊👆🍀
Ray · 16 March 2026 · Sutton Kersh Liverpool (38)
Agent replied · 16 April 2026
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHad a viewing with David from your allerton roach branch, one of the most amazing letting agents I have ever delt with so professional and well spoken, showed me all around the property, explained the process, he’s already called me back this morning completed all my referencing and will have me moved in before I know it! Most places you wait days to hear back, not with David I really cannot recommend him enough for his professionalism so thankyou very much David for all your time and help xxx
Rianne · 16 March 2026 · Sutton Kersh Liverpool (38)
★★★★★ 5/5
TrustpilotHad a viewing on Friday with David from…
Had a viewing on Friday with David from your allerton road branch, one of the most amazing letting agents I have ever delt with, so professional and well spoken, showed me all around the property, explained the process, he’s already called me back this morning done all my referencing, and will have me moved in before I know it, most places you wait days! But not with David I really can’t recommend him enough for his professionalism, so thankyou very much David for all your time and help xxx
Rianne · 9 March 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
★★★★★ 5/5
TrustpilotDavid is very professional
Chris · 20 February 2026 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
★★★★★ 5/5
GoogleVery positive experience with Sutton kersh west derby. Kayleigh was exceptionally helpful, professional & great with communication keeping me updated throughout.
Chelsea · 16 February 2026 · Sutton Kersh Lettings
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a positive experience with Sutton Kersh West Derby, thanks to our amazing team member Kayleigh. Keeping our customers informed and providing excellent service is our top priority. We truly appreciate your feedback! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service from Sutton Kersh, particularly Adam who assisted us in the process. All of the staff was extremely patient and helpful while assisting my dad with buying his flat, making sure everything was clearly explained and stress-free. The welcome home pack with the keys was also a really thoughtful touch.
Thank you to Adam and everyone at Sutton Kersh!
Alex · 16 February 2026 · Sutton Kersh Lettings
Agent replied · 16 April 2026
Thank you for the amazing review! We are thrilled to hear that our team provided great service during your dad's flat buying process. We pride ourselves on making the experience stress-free and providing thoughtful touches, like our welcome home pack. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI rented my apartment out through Sutton Kersh (Thomson & Moulton originally) for 20 years. I valued their expertise, communications, prompt service and helpful attitude. Many thanks to Hannah and her team, past and present.
Paula · 16 February 2026 · Sutton Kersh Liverpool (38)
Agent replied · 16 April 2026
Thank you for your kind words! We are so glad to have been able to provide you with excellent service for 20 years. It's always a pleasure to work with such wonderful clients like yourself. Best wishes, Lucy, Customer Feedback and Support Team.
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