5/5
Brilliant customer service from Kayleigh. Made moving exceptionally easy and stress free.
Agent replied · 24 August 2024
Thank you Sonia for your excellent 5* review. Kindest regards, Lucy.

Trusted Agent profile
★★★★★
842 reviews across 3 offices and 3 platforms
Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.
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Sutton Kersh's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Brilliant customer service from Kayleigh. Made moving exceptionally easy and stress free.
Thank you Sonia for your excellent 5* review. Kindest regards, Lucy.
4/5
Although I didn't end up securing a property with this agency, I found them very proactive and professional and would consider going back to them in future.
Thank you Shelley for your lovely comments. I have passed your feedback to everyone at the Sutton Kersh branch. Best wishes, Lucy.
5/5
Kayleigh and the team were so lovely and helpful in our move. Really kind people that truly care about the people they are working with. Absolute gems!
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma
5/5
My partner and I recently dealt with Sutton Kersh West Derby Village branch, Kayleigh went above and beyond to help us get out first property and made it as smooth as possibel an if we had questions she answered them all. We couldn't of asked for anymore from her and went above and beyond so thank you.
Stacey, thank you for taking the time to leave such kind comments. We wish you and your partner all the very best in your first home. Kindest regards, Mark
5/5
I have recently let a property from this branch of Sutton Kersh the lady who dealt with me, Kayleigh Chadwick was brilliant and so helpful everything was explained clearly and efficiently. The process was dealt with professionally and very quickly she dealt with everything for me and is still helpful in answering any questions and queries I have. I would definitely recommend
Thank you for the fantastic 5* review and recommendation. As always, we are glad to hear excellent reviews about the service we provide to our customers. I will pass your comments on to everyone involved at the Sutton Kersh branch. Best wishes, Lucy.
5/5
I have recently bought a property that Sutton Kersh were looking after as the agent. I dealt with Josie Newport, who I can not thank enough. I was kept informed at every step of the way, and when ever I had a query she was always on hand to take my call and help me sort it out. On the odd occasion Josie was not in the office, Laura was also on hand to help. Thank you all for your hard work and patience with the sale / purchase of the property.
Thank you Emma for your wonderful 5* review! As always, it is great to read that our local Sutton Kersh team have provided you with an excellent experience. Best wishes, Lucy.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you for the 5* review. Best wishes, Lucy.
5/5
Rating only, no written review.
5/5
fabulous customer services
Thank you Wendy. Best wishes Regards, Sarah
4/5
Good friendly staff. They have good options of properties.
Thank you Nikhil for your kind review! Best wishes, Scott
5/5
Staff are always friendly especially dianne she goes above and beyond
Thank you Kathy for your 5* review, Kind regards, Scott
2/5
Pretty poor as a buyer. No real interest in moving sales along quickly. Wouldn’t recommend.
Mark, I am sorry to read that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk Kind regards, Tracey.
5/5
Fantastic staff at this branch, went out of there way to help me out, Dianne was so friendly.
Thank you for your 5* review of our team at Sutton Kersh. Best wishes, Scott
5/5
I highly recommend Sutton Kersh and in particular Shirley Obi. Contactable, friendly and professional
Dear Clare, Thank you for the great 5 star review, I'm pleased to see that you found the team personable and supportive. I will pass on your kind comment to Shirley. Kind Regards, Sarah
5/5
Fabulous! Karlee is a real credit to the team and such a great character! Took the stress out of the whole process.
Hi Sarah, It's great to see that Karlee was once again able to provide the proven 5 star service Thank you. Kind Regards, Sarah
5/5
Working with Leon was a pleasure - he knows what he's doing. Would recommend to friends and family.
Ashley, many thanks for your 5 star review and recommendation. Best wishes, Tracey.
5/5
5 star service from start to end. Karlee has been amazing. Will definitely recommend!
Many thanks Chris for your great 5* review and recommendation. Kind regards, Tracey.
5/5
I was extremely impressed with the service they provided me and I would recommend them to anyone looking for property in Liverpool.
Wonderful Jamie to read such a brilliant recommendation and 5* review of our Sutton Kersh team. Best wishses, Scott
5/5
The staff are very friendly at sutton kersh, especially Bridie who recently went out of her way to help me. Would definitely recommend this branch.
Hi Becky, thank you for leaving a great 5* review and recommendation for Sutton Kersh, Exchange street. Best wishes, Tracey.
5/5
Could not have asked for anymore, Sutton kersh, in particular Leon at this brand went above and beyond to help me get my perfect apartment, highly reccomend this estate agents
Hi Charlotte Thank you very much for this 5* review and recommendation! Great to hear Leon and the team went the extra mile to help you find the perfect apartment! Kind regards, Jake
5/5
Professional, friendly and helpful team. Excellent and pro-active marketing and negotiating. Good progress reporting. Happy to recommend Sutton Kerch.
Thank you Michael for your brilliant 5* review and recommendation of our team at Sutton Kersh. Best wishes, Scott.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.
The three Sutton Kersh offices, by town:
Yes. In The Trusted Agent 2026 awards: Sutton Kersh, Liverpool won Gold.
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