Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have nothing but prays for they guys. They have been fantastic, from the first phone call to conferming the booking and then texting to hope everything goes well. We visited a house and Katie Bradey who showed us around was nothing but polite and understanding, my disabled friend was grately appressiative of Katies understanding of her situation and being apologetic over not being able to except her benefits as an income, which is so much better than she has felt with others we have spoken to. We even had a phone call after to ensure everything went ok and to see how we felt about the property. The level of customer care has been second to none. In conclusion these guys will be one of the first I will refer anyone to when looking for a home not just a house. Heres to hoping they can find is something :)
Charlotte · 31 July 2017 · Surelet Burton upon Trent
★★★★★ 5/5
GoogleFast and reliable company. Kash was a great help to us. I trust his service 100%. He has some excellent customer skills. Super role model.
Manpreet · 31 July 2017 · Surelet Burton upon Trent
★★★★★ 5/5
GoogleLara was very helpful and forthcoming, knew her areas and the market place with excellent first hand knowledge of both the letting side and the sales side of property.
I found her to be informative, professional and friendly - a great asset to any business.
Michael
Michael · 31 July 2017 · Surelet Burton upon Trent
★★★★★ 5/5
GoogleThank you surelet team. Very helpful. Specially Andrew. He did help me a lot. He was always available. Without Andrew it was not possible to buy this property.
Babar · 31 July 2017 · Surelet Burton upon Trent
★★★★★ 5/5
GoogleI would highly recommend selling your property with this agent. From the beginning of the selling process to completion, they were helpful, professional and pro-active. I dealt with Andrew, Rosena & Charlie, and would like to say a big thank you for their help with the sale.
Paula · 31 July 2017 · Surelet Burton upon Trent
Agent replied
Thanks Paula, always a pleasure.
★★★★★ 5/5
Googlegreat service as always thanks for your help on my latest move...
S · 9 July 2017 · Surelet Gloucester
★★★★★ 5/5
FacebookProfessional, helpful and friendly team. Did all possible to make my moving experience smooth. Excellent customer care.
Joy · 3 July 2017 · Surelet Gloucester
Agent replied
Hi Joy, thank you so much for your lovely review. We hope your move wasn't too bad and you are settling into your new home :)
★★★★★ 5/5
FacebookRating only, no written review.
Puiu · 28 June 2017 · Surelet Burton upon Trent
★★★★★ 5/5
FacebookProfessional, Friendly and extremely helpful SURELET Gloucester team. Many thanks to ALEX SMITH who gave us excellent service from day 1 until we have moved in to our new Flat! Also thanks to tom who managed to get me a viewing. Keep up the good work!
Jet · 17 June 2017 · Surelet Gloucester
Agent replied
Thanks for the great review Jet ??
★★★★★ 1/5
FacebookRating only, no written review.
Leah-Marie · 23 May 2017 · Surelet Gloucester
★★★★★ 5/5
FacebookAmazing service and couldn't thank Jemma enough for all her help through the situation I was in! Always find a way to help the customers in every way they can, so so happy, thank you again to your amazing team!
Danielle · 3 May 2017 · Surelet Gloucester
Agent replied
That's really kind, thank you so much for your feedback ??
★★★★★ 5/5
FacebookCharlie, Mitch, Mickey and Rosena were brilliant! Helped with everything! No job so small! Absolutely amazing, thank you again for all your help!!
Amber · 22 April 2017 · Surelet Burton upon Trent
★★★★★ 5/5
FacebookLooked for many months to find my new home, and thanks to everyone at sure sales I managed to find my perfect place. Completely hassle free and couldn't of dealt with friendlier people. :) x
Jade · 18 April 2017 · Surelet Burton upon Trent
Agent replied
Hi Jade, always a pleasure, congratulations on your new home ??
★★★★★ 5/5
GoogleKash and the whole team have been spot on. I have had properties with Surelet for over 10 years and they have never let me down. Recently the advice they have given has been really helpful. They have always kept me up to date with any issues and resolved them with no fuss. Great company.
Denied · 16 April 2017 · Surelet Burton upon Trent
Agent replied
Hi Alex/Justin, thank you for your kind words, I am happy to hear you are finding our market advice helpful whilst making decisions about your properties. I shall also make Sure our property management team are fed back your kind words also. Kind Regards Sure Sales and Lettings
★★★★★ 5/5
FacebookFriendly and polite team always helpfull and went above and beyond what we have asked and had no issues getting into our flat on the due date, would definitely recommend sure let with anybody looking to rent :)
Mary · 5 April 2017 · Surelet Gloucester
★★★★★ 5/5
FacebookAndrew, Mitch, Mickey, Charley - It's not over yet but I think you all deserve a medal for dealing with my anxieties. Understanding that only the one place was suitable for me was going to be a challenge! And then marketing mine on top. Thank you. I am keeping things crossed that it's going to be smooth (ish) for the purchase and sale but I know you will be there for me with any questions or worries. Brilliant team xx.
Lisa · 5 April 2017 · Surelet Burton upon Trent
Agent replied
Hello Lisa, thanks for the review. Congratulations on your sale and purchase, we are delighted for you. We will be with you all the way until completion, anything you need just get in touch.
★★★★★ 5/5
FacebookBeen using Sure Lettings service for few years now, always on top of their game and very professional. Would definitely recommend.
Zishan · 12 March 2017 · Surelet Burton upon Trent
Agent replied
Thanks for the awesome review Zishan, we are delighted you are loving our service, we will make sure the team get the feedback. Have a great weekend and see you soon.
★★★★★ 5/5
FacebookThe service we received was fantastic fairly straightforward and had help from some lovely people.
Settled in our lovely new home and in the perfect location for our budget!
Lettitia · 10 March 2017 · Surelet Gloucester
Agent replied
Thank you so much for your kind review Lettita, we hope you're settling into your new home well ??
★★★★★ 5/5
FacebookI am extreamly happy with the service I receive from Surelet, all the staff are very professional, helpful and accommodating.. thank you!!
Jodie · 24 January 2017 · Surelet Gloucester
Agent replied
Thanks Jodie, having a great tenant like you helps! ??
★★★★★ 5/5
FacebookI'm a landlord with several flats in Gloucester, I have used Sure Lettings for many years now, they are very friendly,efficient and reliable, and find me tenant usually within a week or so!! I would highly recommend them.
Bev Tabis
Bev · 10 December 2016 · Surelet Gloucester
Agent replied
Thank you for your kind review and for giving us the opportunity to find you tenants for your properties.
★★★★★ 5/5
FacebookJemma and Tom have been fantastic to work with. I am a new landlord and was really nervous about letting out my house. They put me at ease and the whole process has been smooth and straightforward! Thanks so much ????
Claire · 2 December 2016 · Surelet Gloucester
Agent replied
Thank you so much for the kind review, it helps having super organised and lovely landlords like you ??
★★★★★ 4/5
FacebookTom has been extremely helpful, friendly and professional.
He managed to get me a viewing the same day I called (I was let down by 3 other agents that day who I had bookings with)!
A month later and I have moved in my new flat (professionally cleaned) and I'm so happy.
I would recommend Sure Lettings to any of my family or friends! Thanks Tom!!!
Louise · 19 November 2016 · Surelet Gloucester
Agent replied
Thank you so much for your kind review Louise ????
★★★★★ 5/5
FacebookExtremely helpful and informative throughout the process! I would highly recommend SureLet if you're looking for somewhere to rent!
Maisie · 17 November 2016 · Surelet Gloucester
Agent replied
Thank you very much for your kind review
★★★★★ 5/5
FacebookRecently I needed find property to rent quickly, I called into Sure Let Burton and spoke to Charley, Mickey and Mitch, they found me a property that seemed ok. However the next day I received a email regarding a new property that had come on the books that was amazing and I acted that day and within the day I secured the property. The team at Burton is very friendly and were excellent to deal with and exceptionally efficient. I cant thank them enough for a very pleasant experience.
Gavin · 12 November 2016 · Surelet Burton upon Trent
Agent replied
Hi Gavin, thanks for the awesome review and congratulations on your new home.
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