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Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

4.6

★★★★★ Excellent

6,853 reviews across 9 offices and 4 platforms

www.streetsahead.info

Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,853 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

5,333

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

489

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

All 9 offices

Trustpilot logo

1,029

Reviews on Trustpilot

Business-wide

Our offices

Streets Ahead's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Streets Ahead office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

TO :Paige Palmer of Steets Ahead Paige you have been so professional at your job, patient, tolerant and approachable. You have assisted me and my family each step of getting our new home. We are happy and satisfied you were the agent that assisted us. Keep up the good work and we wish you great success in your future . We have met with many, you are the best, it was a pleasure meeting you.

Sherri · 18 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 13 April 2026

Dear Sherri, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Paige provided such professional, patient, and approachable support throughout your journey to your new home. She’ll be delighted to know her efforts made such a positive impact on you and your family. Your kind words mean a lot, and we’ll be sure to pass them on. Thank you for choosing Streets Ahead, and we wish you all the very best in your new home! Kind regards, Zoe Streets Ahead

5/5

Google

I have had a really positive experience working with Ade during my house search. He is patient, responsive, and genuinely listened to what I was looking for. He kept me informed at every stage, explained things clearly, and never made me feel rushed or pressured. I’m very grateful for Ade’s help and would happily recommend him to anyone looking for a reliable and professional agent.

Elizabeth · 18 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 13 April 2026

Dear Elizabeth, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Ade provided such a patient, responsive, and supportive experience during your house search. It’s great to know he kept you informed, explained everything clearly, and made you feel comfortable throughout the process. We’ll be sure to pass on your kind words to Ade - he’ll be delighted! Thank you for choosing Streets Ahead and for recommending our services. Kind regards, Zoe Streets Ahead

5/5

Google

Excellent service, punctual appointments, excellent communication. Thoroughly professional.

Geoff · 18 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 18 May 2026

Thanks Geoff, really appreciate the 5-star review!

5/5

Google

Lizzie at Kingshill Estate Agents was absolutely brilliant from start to finish. She was by far the most proactive and communicative person involved in the whole process, keeping us updated at every stage and always chasing things when needed. She made what can be a stressful experience feel far more manageable, and her professionalism, organisation, and responsiveness really stood out. Kingshill should be very pleased to have her, she’s a real credit to the business. Highly recommend

Sam · 18 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 18 May 2026

Sam, thanks so much for such an amazing review!

5/5

Google

TO :Paige Palmer of Steets Ahead Paige you have been so professional at your job, patient, tolerant and …

Sherri · 18 January 2026 · Streets Ahead London (25 High Street)

Agent replied · 8 May 2026

Dear Sherri, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that … More

5/5

Google

I had an great experience working with Tommie Predgen at JLL Chelsea! He was very helpful from the initial conversation and he understood what I was looking for right away. He was also very efficient throughout the offer negotiation process and transparent at every step along the way.

Charlotte · 17 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 17 June 2026

Thank you for leaving such detailed feedback and a five star rating.

5/5

Google

Finding a flat has been a long process, the agents at streets ahead has been helpful and understanding in helping me find a suitable flat. Specifically Ricardo has been instrumental in situating myself in a reasonable place near transportation, convenient stores and somewhere that's not so far from work. Thumbs up. Thank you streets ahead.

Shola · 16 January 2026 · Streets Ahead New Homes

5/5

Google

I was able to get a viewing quite quickly and they were really helpful and attentive. Bradley showed me the place and I was able to have all my questions answered and any extra information I desired was provided upon request! Thank you guys! You made the experience incredibly easy

Amoin · 16 January 2026 · Streets Ahead New Homes

Agent replied · 16 April 2026

Dear Amoin, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Bradley and the team made your viewing experience so smooth and helpful. It’s great to know all your questions were answered and that we could provide the extra information you needed. We really appreciate your kind words and look forward to supporting you again in the future. Kind regards, Zoe Streets Ahead

5/5

Trustpilot

Adem was very helpful and professional…

Adem was very helpful and professional throughout. He took time to explain everything clearly and made the whole process easy and He was friendly, patient, and made sure everything was sorted properly.

Manoj · 16 January 2026 · Streets Ahead Croydon (936 Brighton Road)

Agent replied · 23 January 2026

Dear Manoj, Thank you so much for your 5-star review! We’re delighted to hear about your positive experience with Adem. Providing clear communication, professionalism, and friendly service is something we pride ourselves on at Streets Ahead, and it’s great to know Adem delivered on that. We truly appreciate your support and look forward to helping you again in the future. Kind regards, Zoe Streets Ahead

5/5

Google

What a great experience this was. I’ve always wondered what it is that estate agents do, other than advertise your property. Well they are the agent for your estate, they should chase, harry, and check in with both the seller and the buyer. …

Macleod · 16 January 2026 · Streets Ahead Purley

Agent replied · 16 June 2026

Thank you ever so much for taking the time to write this brilliant feedback. We put client care at the forefront of what we do, and pride ourselves in treating all of our clients with professionalism & courtesy. We're so pleased that we … More

5/5

Google

We cannot praise Pete and Sam enough for all of their amazing work facilitating the purchase of our wonderful new home. From the very first viewing they were proactive and helpful with every aspect of the process. Whatsapp group set up on …

David · 16 January 2026 · Streets Ahead Purley

Agent replied · 16 June 2026

We are so pleased that we were able to support and help. It was great to get you in for Christmas! We hope that you will be very happy there for many years to come

5/5

Google

Rating only, no written review.

Jazmin · 15 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 15 July 2026

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. It’s been a pleasure helping you secure your new home, and we wish you every happiness as you settle in. If there’s anything you need along the way, our team is always here to help. Kind regards, Jade and the Swansea Lettings Team

5/5

Google

Rating only, no written review.

Danielle · 15 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 15 July 2026

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. Kelly has enjoyed helping you secure your new home here in Swansea, and we wish you every happiness as you settle in and start this new chapter. If there’s anything you need along the way, we are always here to help. Kind regards, Jade and the Swansea Lettings Team

1/5

Google

Saw a property come on rightmove on 7 Jan and sent a communication about it on 8/1 no response for a viewing so rang late on 9/1 and a lady took my details to pass on and said someone would ring me next day, no contact so on 12/1 I sent another rightmove enquiry, later on that day after hearing nothing I rang and spoke to a member of staff who after quite a strained call said someone had tried to call me but, as I advised, I checked my call history prior to ringing and nothing. Subsequently I missed the opportunity to view and purchase this property due to this whole scenario. I am extremely disappointed with this total lack of communication after a total of 4 attempts on my part.

Virginia · 15 January 2026 · Streets Ahead Coulsdon

5/5

Google

Having recently completed a particularly challenging sale with Mannings Wakefield. I’d just like to thank Georgie and Harry for their commitment and professionalism in getting this over the line in just over 8 weeks, including the Christmas/ New Year break!....constant communication to keep buyer and seller aligned along with chasing of solicitors kept everything on track. Great to see an agent go above and beyond.

Jonathan · 15 January 2026 · Streets Ahead Coulsdon

Agent replied · 15 June 2026

What an achievement, especially over such a busy period. We are delighted everything was kept on track, and thank you for recognising the dedication behind your sale. Thank you Jonathan, all the best.

1/5

Trustpilot

Zero stars. Awful.

Further to my earlier review, no change from the zero stars rating. Patchy communication with one email received and no follow-up since despite repeated attempts. Do emails go into black holes at the Addiscombe branch? Where is the management and oversight? So poor.

Simon · 14 January 2026 · Streets Ahead Thornton Heath

Agent replied · 24 January 2026

Dear Simon, Thank you for leaving us a review. We are sorry to hear that the service received from Streets Ahead on this occasion has not been up to our usual standard. Please send more information to clientcare@streetsahead.info and we will investigate this further. Kind regards, Zoe Streets Ahead

5/5

Google

Had such an amazing experience from start to finish , Ben was soo polite on viewing a house , amber was also excellent getting the offer in for us to buy the house and always at the end of the phone with any questions I had , the day of completion was such a breeze all smiles when collecting the keys Thanks guys !

Sarah · 14 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 14 May 2026

Hi Sarah, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with Ben and Amber. It's fantastic to know that our team made the process smooth and enjoyable for you. We appreciate your kind words and wish you all the best in your new home! Best regards, Harrisons Homes

5/5

Google

Liz has helped several close friends of mine recently, both with selling a house (swiftly and efficiently) but also with a myriad of free advice to both buyers and sellers. Despite not actually benefiting financially, she is happy to share her knowledge and expertise to help people involved in the house buying/selling process. Sometimes in this business you struggle to know who to trust but Liz gives clear honest advice even when she’s not acting as your agent!

Gabi · 14 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 14 May 2026

Dear Gabi, Thank you for your wonderful review! We're thrilled to hear that Liz has made such a positive impact on your friends’ experiences. Her commitment to providing valuable guidance, regardless of financial gain, truly reflects our agency's ethos. We appreciate your trust in us and are always here to assist with any future needs. Best regards from all the team and Harrisons

5/5

Google

Rating only, no written review.

David · 14 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 14 May 2026

Thank you so much Mr Draper. It was a delight to help you move and we wish you all the best

4/5

Google

I find the general experience of house hunting pretty tough but Harrisons provide a good customer based experience which is important when selling your home.

Marc · 14 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 14 May 2026

Dear Marc, Thank you for your feedback! We understand that house hunting can be challenging, and we're glad to hear that you found our customer service to be a positive aspect of your experience. Your satisfaction is important to us, and we appreciate your trust in Harrisons. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, The Harrisons Team

5/5

Google

As a potential buyer we found staff on our viewing friendly and informative. We were especially impressed with how quickly they responded to queries and how thorough they were. This was especially true of Lily and Amber who were so efficient in responding and helping us.

Chris · 14 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 14 May 2026

Thank you, Chris, for your wonderful feedback! We're thrilled to hear that you found our staff friendly and informative during your viewing at Harrisons Homes. Lily and Amber are indeed dedicated to providing exceptional service, and we appreciate your recognition of their efficiency. If you have any further questions or need assistance, feel free to reach out. We look forward to helping you with your property journey!

5/5

Google

Spoke to Ava on the phone , had a really nice conversation with me on the phone, she was very professional and explained everything really well, answered all my questions alleviated all my concerns. Amazing service.

Adam · 13 January 2026 · Streets Ahead Croydon (263 High Street)

Agent replied · 13 April 2026

Dear Adam, Thank you for taking the time to leave such a lovely 5-star review! We’re so pleased to hear about your great experience with Ava. It’s wonderful to know she was professional, informative, and able to put your mind at ease by answering all your questions. We’ll be sure to pass on your kind feedback to her. Thanks again for choosing Streets Ahead. We really appreciate your support! Kind regards, Zoe Streets Ahead

5/5

Google

Aibha Stone is a asset to streets ahead. Her work ethics and proactive nature are outstanding. The best estate agent I have come across in the past two years. My mum was agent, so I know what the job involves.

Karine · 13 January 2026 · Streets Ahead Croydon (263 High Street)

Agent replied · 27 January 2026

Dear Karine, Thank you so much for your amazing 5-star review! We’re thrilled to hear that Aibha Stone’s work ethic and proactive approach stood out to you. It’s especially meaningful coming from someone with first hand knowledge of the estate agency profession. We’ll be sure to pass on your kind words to Aibha, she’ll be delighted! Thank you for choosing Streets Ahead and for sharing your experience. Kind regards, Zoe Streets Ahead

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2023, 2024.

British Property Awards by year, 2023 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.

Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Streets Ahead

Which Streets Ahead office has the most reviews?

London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,470.

Where are the Streets Ahead offices?

The nine Streets Ahead offices, by town:

Has Streets Ahead won any awards?

Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.

Reviews may appear on more than one platform.

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