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Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

4.6

★★★★★ Excellent

6,854 reviews across 9 offices and 4 platforms

www.streetsahead.info

Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,854 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

5,335

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

489

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

All 9 offices

Trustpilot logo

1,028

Reviews on Trustpilot

Business-wide

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Our offices

Streets Ahead's nine offices, most reviewed first. Each has its own page.

Awards

Industry awards

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2024, 2023.

British Property Awards by year, 2024 to 2023

Source: The British Property Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.

Lettings Agency of the Year winners in three years, the group and its branches: 2015, 2014, 2012.

Lettings Agency of the Year by year, 2015 to 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

Latest reviews from every Streets Ahead office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Rating only, no written review.

Ramata · 1 February 2026 · Streets Ahead Purley

5/5

Google

Rating only, no written review.

Asha · 1 February 2026 · Streets Ahead Coulsdon

Agent replied · 1 June 2026

Thank you for leaving us a Five Star rating Asha. Sarah Mains

5/5

Google

Got to be the best estate agent in the north east by far, excellent communication, very professional, kept me informed on regular basis during the sale and purchase of my home, big shout out for Lucy, Kelly, lorna thank you and thanks to all the staff, keep up the good work, *****

Robert · 1 February 2026 · Streets Ahead Coulsdon

Agent replied · 1 June 2026

What a wonderful review Robert! The Newcastle team are delighted with your fabulous comments, thank you. Sarah Mains

5/5

Google

Very professional and honest. We were carried along throughout the process and got more than we actually hoped to get. Great team!!!

Uche · 1 February 2026 · Streets Ahead Coulsdon

Agent replied · 1 June 2026

Many thanks for your great review Uche, we really appreciate it. Sarah Mains

5/5

Google

A big thank you to the Jesmond Branch for your help, especially Lucy who went out of her way to support viewings at a very busy time for us.

Maddie · 1 February 2026 · Streets Ahead Coulsdon

Agent replied · 1 June 2026

Many thanks for your review Maddie, I know that Lucy is thrilled with your comments. Sarah Mains

5/5

Google

My experience was very good. What a lovely, friendly and helpful estate agent. Nothing was too much trouble and they were very patient. Thanks to Daryl and Lucie.

Maggi · 1 February 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 1 July 2026

Hi Maggi, we were so pleased to help you with your purchase from your first visit to our shop to handing over keys! We wish you the best in your lovely new home. Daryl, Damien & Suzy

5/5

Google

Were very flexible and understanding when my wife and I had to move out of the apartment due to surgery. Simon Hedges and Simon Smith in particular were nice to talk to and understanding.

Conor · 27 January 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

100% Athletic and Dynamic 💯 …

Ñery · 24 January 2026 · Streets Ahead Coulsdon

Agent replied · 24 May 2026

We're very happy ;)

5/5

Google

Rating only, no written review.

Shamil · 24 January 2026 · Streets Ahead Coulsdon

Agent replied · 24 May 2026

Thanks Shamil!

5/5

Google

I had a great experience with Streets Ahead! Eva was amazing, very helpful and attentive. She made the whole process easy and stress-free. I highly recommend her and the team at Streets Ahead! Thank you, Eva!

Louis · 23 January 2026 · Streets Ahead Croydon (263 High Street)

Agent replied · 13 April 2026

Dear Louis, Thank you so much for your kind review! We’re delighted to hear you had a great experience with Streets Ahead. Just to clarify, the team member you’re referring to is Aibha - and she’ll be thrilled to know her helpful and attentive service made the process easy and stress-free for you. Your recommendation means a lot to us. Thank you again for choosing Streets Ahead! Kind regards, Zoe Streets Ahead

5/5

Google

I genuinely cannot recommend Stefano highly enough. From start to finish, he went above and beyond to support me through the sale of my property, making what could have been a very stressful process feel smooth, clear, and well managed. He was incredibly accommodating at every stage, always available, responsive, and willing to work around my schedule. Nothing ever felt like too much trouble. He took the time to explain each step of the process, offered honest advice, and ensured I felt informed and confident when making decisions. What really set him apart was how personally invested he was in achieving the best outcome for me. He proactively handled issues before they became problems, kept all parties aligned, and guided me calmly through negotiations and timelines. His professionalism, attention to detail, and genuine care made a huge difference. If you’re looking for an estate agent who is knowledgeable, trustworthy, and truly committed to going the extra mile, Stefano is exactly that. I wouldn’t hesitate to work with him again and would recommend him without reservation.

Adam · 23 January 2026 · Streets Ahead Purley

Agent replied · 13 April 2026

Dear Adam, Thank you so much for your incredible 5-star review! We’re thrilled to hear that Stefano went above and beyond to make your property sale smooth, clear, and well-managed. It’s wonderful to know he was accommodating, responsive, and personally invested in achieving the best outcome for you. We’ll be sure to pass on your kind words - Stefano will be delighted! Your recommendation means a lot to us, and we’re so pleased that you had such a positive experience with Streets Ahead. Kind regards, Zoe Streets Ahead

5/5

Trustpilot

So far as been great and have the full…

So far as been great and have the full support and guidance from Adem who is willing to help me during my studio/flat hunt which makes my experience so much better.

Happy · 22 January 2026 · Streets Ahead Croydon (936 Brighton Road)

Agent replied · 23 January 2026

Dear 'Happy Customer', Thank you so much for your kind 5★ review! We’re delighted to hear that you’ve had a great experience so far. Adem will be especially pleased to know his support and guidance have made your studio/flat hunt easier and more enjoyable. If there’s anything else we can help with along the way, please don’t hesitate to get in touch. Wishing you all the best in finding your perfect place! Kind regards, Zoe Streets Ahead

5/5

Google

Great estate agents.they care about you to find the right place. Many Thanks especially to the agent name "Mix" he has great communication and support skills very fast answer messages and emails, always try to help and care about any issues.i recomend to anyone.

Jorge · 21 January 2026 · Streets Ahead Croydon (263 High Street)

Agent replied · 27 January 2026

Dear Jorge, Thank you so much for your wonderful 5-star review! We’re delighted to hear that Mix provided such excellent communication, support, and care throughout your experience. It’s fantastic to know he was quick to respond and helped with any issues along the way. We’ll be sure to pass on your kind words to him - he’ll be thrilled! Thank you for choosing Streets Ahead and for your recommendation. Kind regards, Zoe Streets Ahead

5/5

Google

Mixalis Mier is very professional and supportive in doing his job. I really appreciate the way he handled my case, the best agent I ever met

Elizabeth · 21 January 2026 · Streets Ahead Croydon (263 High Street)

Agent replied · 27 January 2026

Dear Elizabeth, Thank you for your fantastic 5-star review! We’re delighted to hear about your positive experience with Mixalis Mier. It’s wonderful to know he handled your case so professionally and supportively - we’ll be sure to pass on your kind words. We really appreciate your feedback and for choosing Streets Ahead! Kind regards, Zoe Streets Ahead

5/5

Trustpilot

I found my perfect little Irish cottage… Highly recommend Peri Griffith!

I found my perfect little Irish cottage near Ennistymon listed by Peri Griffin. This was my 3rd attempt at buying. She answered the phone on the first ring, and that was my ongoing experience! Helpful, cheery and honest! Peri was always there when needed, answering questions about the process, relaying information between myself and the vendor(seller), and covering visits to the property when I wasn't available. Peri is thoughtful, kind and positive, always offering a solution if something got difficult. I practiced real estate in the US for many years and know the difference between a great "agent" and a poor one. She's in the great category. I could tell by the interactions that she also served the vendor very well, sometimes a bit tricky to be on both sides, but she did it with care and professionalism. I bid higher on the property because I knew I could trust her. I wouldn't hesitate to suggest her as a listing agent if you are selling, she will certainly work to get you the best price, and ABSOLUTELY happy to recommend her if you are a buyer and you want a fair and honest purchasing experience. She really is a delightful person, and it really matters when you are approaching and navigating real estate transactions!

Sue · 21 January 2026 · Streets Ahead Croydon (936 Brighton Road)

1/5

Trustpilot

After a stressful 13-month tenancy

After a stressful 13-month tenancy, this agency is now stalling the return of my deposit for no apparent reason. It has been 20 days since I moved out, yet they have ignored all my emails.

Ned · 21 January 2026 · Streets Ahead Croydon (936 Brighton Road)

Agent replied · 23 January 2026

Dear Ned, Thank you for leaving us a review. Whilst we often need confirmation from both landlord and tenant to release deposits, please accept my apologies that the service you have received on this occasion has not been up to our usual standard. Please email more information to clientcare@streetsahead.info so we we can investigate this further. Kind regards, Zoe Streets Ahead

5/5

Trustpilot

I had the pleasure of working with the…

I had the pleasure of working with the wonderful Sofia in the south Croydon branch. I would recommend her to anyone she was patient helpful friendly and helped me every step in the painful screening process, honestly she is absolutely amazing, thanks again Sofia

Laura · 20 January 2026 · Streets Ahead Croydon (936 Brighton Road)

Agent replied · 23 January 2026

Dear Laura, Thank you so much for your fantastic 5-star review! We’re delighted to hear about your positive experience with Sofia at our South Croydon branch. She’ll be thrilled to know her patience, friendliness, and support throughout the screening process made such a difference for you. We truly appreciate your recommendation and kind words, and we look forward to helping you again in the future. Thanks for choosing Streets Ahead! Kind regards, Zoe Streets Ahead

5/5

Trustpilot

Adem is a very professional

Adem is a very professional, empathetic individual that has been of immense help throughout my journey with street ahead so far. He is a wonderful person and he has shown my family and I so much help.

Babatunde · 19 January 2026 · Streets Ahead Croydon (936 Brighton Road)

Agent replied · 23 January 2026

Dear Babatunde, Thank you for your wonderful 5-star review! We’re truly grateful for your kind words about Adem. It means a lot to hear that his professionalism, empathy, and dedication have made such a positive difference for you and your family. At Streets Ahead, we’re committed to providing supportive and compassionate service, and we’re proud to have team members like Adem who reflect these values. Thank you for trusting us on your journey. Kind regards, Zoe Streets Ahead

5/5

Google

Reapit is pretty much the industry standard for estate agency CRM and it is easy to see why. The platform is comprehensive and highly functional and works well for sales, lettings and accounts. The reporting in particular is granular and bespoke and has helped us with KPIs and managing the teams

Alasdair · 19 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 19 June 2026

Thank you for your amazing feedback Alasdair and for taking the time to write a review, we really appreciate it! Thank you from all of the Reapit team

5/5

Google

Reapit is great, it handles all our data for all of our London branches - the system is constantly developing. Special shoutout to Harriet our account manager who is fab and super helpful

Ella · 19 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 19 June 2026

Thank you Ella!

5/5

Google

William Hogson is a 5 Star experience! ⭐⭐⭐⭐⭐ William Hogson helped our Client Accounts department over half a dozen times since the start of 2025 with the streamlining of our department and more particularly with setting up automated email templates. His skill and extensive expertise focus on strong delivery and client satisfaction, and put his services far above any other Reapit agent. It is always a pleasure receiving a call from William who provides a personalised service and ensures any request is handled with great speed, care and accuracy. I could not recommend William Hogson more and I am looking forward to keeping working with him as our department is growing. Thank you Will & I wish you all the best with your piano lessons!

Sarah · 19 January 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

I used Reapit at my previous company back when they were just starting out some 25 years or so ago, and I brought them in on my new company 5 years ago and grateful for their help. We've upgraded recently and it would/nt have happened without Amy Cameron. The hand over on the new project was smooth and the Reapit support team were so helpful. We could not have done it without Jiwan and Stephen's expert guidance. Client Managers are often missing in action, but Amy Cameron is just a star. Always chasing us and giving us total support. We've upgraded recently and it wouldn’t have happened without Amy. She's a bundle of energy and great advice and help. Don’t lose her !

James · 19 January 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

A complex system which is simple to navigate. Lettings marketing and Property Management/accounting systems are comprehensive, which is crucial when managing over 750 properties. Our Account Manager Alessio is consistently responsive and knowledgeable.

Dawn · 19 January 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Excellent service, punctual appointments, excellent communication. Thoroughly professional.

Geoff · 18 January 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 18 May 2026

Thanks Geoff, really appreciate the 5-star review!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Streets Ahead

Which Streets Ahead office has the most reviews?

London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,469.

Where are the Streets Ahead offices?

The nine Streets Ahead offices, by town:

Has Streets Ahead won any awards?

Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.

Reviews may appear on more than one platform.

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